RENAULT CAPTUR 2017 1.G R Link Manual Online
Manufacturer: RENAULT, Model Year: 2017, Model line: CAPTUR, Model: RENAULT CAPTUR 2017 1.GPages: 96, PDF Size: 4.02 MB
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GB.79
INTRODUCTION TO THE SERVICES MENU
Access the “My 
services” menu
From the main menu, press “My serv-
ices”.
The “My services” menu gives you 
access to the following:
– “R-Link Store”;
– “Navigation services”;
– “Settings”;
– “R-Link E-guide”;
– “Email”;
– “User profiles”;
– “Renault Assistance”;
– your apps.
Some services are accessible for 
free during the trial period. You can 
extend the subscription online at www.
MyRenault.com  or through your coun-
try’s R-Link Store .
Introduction to “R-Link 
Store”
R-Link Store is the applications store 
for your multimedia system. Here you 
can buy applications or subscriptions 
to services through a secure online 
system.
Please refer to the “Downloading and 
installing applications from R-Link 
Store” section for more information.
“Navigation services”
Please refer to the “Navigation serv-
ices” section.
“Settings”
This menu brings together the manage-
ment tools for applications and con-
nections. Please refer to the “Services 
Settings” section for more information.
“R-Link E-guide”
This menu brings together all the in-
structions. They can be consulted from 
your multimedia system.
“Email”
This menu allows you to view your 
emails, only with the vehicle stationary.
“User profiles”
This menu enables you to customise 
your user profile.
“Renault Assistance”
This menu gives you access to 
RENAULT assistance. 
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DOWNLOADING AND INSTALLING APPLICATIONS (1/4)
R-Link Store is an online store enabling 
you to buy applications, services and 
content. R-Link Store can be accessed 
directly from your multimedia system 
or from a computer connected to the 
Internet.
You must install R-Link Toolbox soft-
ware on your computer to be able to 
download applications and map up-
dates on the SDcard. Please refer to 
"Downloading and installing applica-
tions from a computer" in this section.
Note: some products can only be pur-
chased via a computer connected to 
the Internet on the R-Link Store. If so, a 
message will be displayed to notify you. 
Please refer to “Downloading and in-
stalling applications from a computer”.
Note: some applications are paid. For 
further information about buying appli-
cations, please see the general condi-
tions of sale.
Downloading and installing 
applications from R-Link 
Store
From the “Services” menu, press “R-
Link Store”.
The available applications are classi-
fied in three tabs:
– Selection presents a selection of 
applications;
–  Top apps  classes the applications 
by order of popularity;
–  Categories  shows the applications 
by theme: entertainment, maps, etc.
Select an application to get a descrip-
tion.
The “+” menu grants access to the fol-
lowing elements:
–  Search enables you to search for an 
element using a key word;
–  Update enables you to search for 
available updates for the applica-
tions, services and content installed;
–  My products gives a summary of 
the elements bought along with the 
expiry dates for the products con-
cerned;
–  Legal information  displays the legal 
information about R-Link Store.
Coyote PackRenault
Reader Digital Pack
Selection Top apps CategoriesRenault Renault
The availability of the services de-
scribed may vary. 
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GB.81
Pay using My Renault account
Enter the e-mail address and pass-
word for your My Renault account, then 
press “OK”.
Choose a credit or debit card from 
those already linked to your My Renault 
account, or add a new one.
Enter the card details, then press 
“Confirm”.
Your application download will begin 
immediately. Once the application has 
been downloaded, its icon will be dis-
played in the “Services” menu.
Note: the download time for the appli-
cation can vary depending on the size 
of the application and on the reception 
quality on the mobile network.
Note: to use this type of payment, 
you must first create a My Renault ac-
count. Please see the information on 
“Creating an account in My Renault” 
open the next page.
DOWNLOADING AND INSTALLING APPLICATIONS (2/4)
Paying by credit or debit card
Enter a valid e-mail address, then press 
“OK”.
Enter the card details, then press 
“Done”.
Your application download will begin 
immediately. Once the application is 
downloaded, its icon is displayed in the 
“Services” menu.
Note: the download time for the appli-
cation can vary depending on the size 
of the application and on the reception 
quality on the mobile network.
Note: The card details you enter in 
the system when making a purchase 
may be saved. To delete them from the 
system, please see the information on 
“Deleting card details”.
Press “Purchase” to choose the type of 
payment.
The multimedia system system offers 
two types of payment: by My Renault 
account or by credit or debit card. 
Select one of the two options, tick the 
box to accept the general conditions of 
sale for R-Link Store, then go on to pay-
ment.
Note: it is mandatory to enter an e-mail 
address. An invoice will be sent to this 
address, along with the user and instal-
lation instructions, depending on the 
application purchased.
Product detailsBuy
Read all your content using this application!
Please note: this application only works in France 
and is subject to an annual subscription with 
our supplier.
Reader
Category: reader
Version: 1.0 Size: 0.98 MB
Author: Reader
For safety reasons, carry 
out these operations when 
the vehicle is stationary. 
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GB.82
Downloading and installing 
applications from a computer
You can also download applications 
from a computer connected to the 
Internet (particularly useful for large 
files). You can also manage your prod-
ucts from your computer and transfer 
them to your multimedia system via the 
system SD card.
Note: some products can only be pur-
chased from a computer connected to 
the Internet, from the www.renault.com 
website.Searching for updates
–  Log in to your account My Renault 
then click on “Updates”  1. The web-
site displays the updates available 
for the multimedia system software, 
your applications, your map data, 
etc.
–  Select the updates you want to in- stall, then follow the procedure to 
collect them on the SD card.
Note: during synchronisation, the in-
stallation of R-Link Toolbox software is 
proposed. You should install this soft-
ware to be able to download products 
and updates to the SD card.
Note: internal software updates for 
the multimedia system are only avail-
able from a computer connected to the 
Internet.
Installing applications via the SD 
card
Insert the SD card into the SD port on 
your vehicle. The multimedia system 
detects new applications and copies 
them automatically. The installation will 
be executed on your R-Link after the 
SD card is inserted in the vehicle.
DOWNLOADING AND INSTALLING APPLICATIONS (3/4)
The screens shown in the user 
manual are not contractual.
1
2
Create an account for My Renault
To buy and download applications from 
a computer connected to the Internet 
from www.renault.com, you must first 
create an account My Renault:
–  from a computer connected to the  Internet, open your browser, go to 
www.renault.com and select your 
country;
–  click on the “Connection” button and  follow the steps indicated on the 
website to create your account My 
Renault.
Once you have created an account, 
you can explore the catalogue of appli-
cations and search for product updates.
Note: for further information, click on 
“Help” 2 or see an Authorised Dealer.  
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GB.83
DOWNLOADING AND INSTALLING APPLICATIONS (4/4)
Managing personal data
The system stores e-mail addresses 
and card details in the memory.
Deleting an e-mail address
When you purchase on R-Link Store, 
when you enter an e-mail address, 
press the button at the far right of the “E-
mail” line. The list of e-mail addresses 
saved in the system is displayed.
Press 1 opposite the address you wish 
to delete. The address is immediately 
deleted. Deleting credit or debit card data
When you make a purchase with a 
credit or debit card, press “Pay with a 
card already saved in the memory” on 
the purchase confirmation form. The 
list of credit or debit cards saved in the 
system is displayed.
Press 
2 opposite the card data to be 
deleted. The credit or debit card data is 
immediately deleted.
Note: the vehicle must be connected to 
a mobile network to be able to delete 
card data.
1
1
2
2
2
R-Link Store R-Link Store
[email protected] 4970XXXXXXXXXX16
4970XXXXXXXXXX32
4970XXXXXXXXXX64
[email protected]
Anne
Martin
Christophe 08/ 
2017
04/ 
2013
11/ 
2015
123
Restore factory settings
From the main menu, press “System”, 
then “System settings”.
This menu lets you reset all the system 
settings and/or delete all personal data.
Data sharing
You can authorise or reject data sharing 
from the moment the system is started. 
Please refer to the “Starting, Stopping” 
section.
Refusing to share data stops the con-
nections of applications and services.   
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GB.84
SERVICES SETTINGS
Accessing the 
services settings
From the main menu, press “Services”.
The “Settings” menu enables you to 
adjust the following elements:
– Applications manager;
– Navigation services;
– Update applications;
–  Data sharing settings.
Applications 
manager
The applications manager enables you 
to delete application data, uninstall ap-
plications and view the following infor-
mation:
– about;
– system usage;
– confidentiality.Delete application data
Select the application from which you 
wish to delete data, select the first tab, 
press “+” then “Delete application data”.
Deleting an application
Select the application you want to 
delete, select the first tab, press “
+” 
then “Delete application”.
Navigation 
services 
Refer to the “Navigation services” sec-
tion for more details.
Update 
applications 
This menu lets you search for installed 
application updates, but requires a 
valid subscription.
Data sharing 
settings 
This menu enables you to activate or 
deactivate data sharing.
Note: in the event of deactivating data 
sharing, certain applications may not 
operate correctly. 
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GB.85
SYSTEM SETTINGS (1/3)
Accessing the 
system settings
From the main menu, press “System”.
The “System settings” menu enables 
you to adjust the following elements:
– Language;
– Display;
– Sound;
– Clock;
– Safety warnings;
– Home screen;
– Keyboards;
– Set units;
–  Status & Information;
– Remove SD-card;
–  Restore factory settings.
Language
This menu is used to select a language 
to apply to the system. Select the de-
sired language, then a voice.
Display 
This menu is used to adjust the follow-
ing settings:
– Day brightness adjustment.
–  Night brightness adjustment .
–  Switch to night mode at night:  tick 
this option to activate the automatic 
switchover to night/day mode. The 
system switches to night mode when 
the external light is low or when the 
headlights are lit.
–  Use night mode: select this option 
to force night mode.
Sound 
This menu is used to adjust the follow-
ing settings:
Sound levels 
Lets you adjust the main sound 
levels:
– traffic information;
– hands-free system;
– phone ringtone;
– navigation instructions;
– synthetic voices;
– application alerts.
Alerts 
enables the audio alert volume to 
be adjusted, and also authorises 
or prevents alerts when the touch-
screen is switched off.   
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GB.86
SYSTEM SETTINGS (2/3)
Speed sensitive volume 
Allows automatic volume increase 
with speed.
Computer voice 
Enables the type of information 
given by a synthetic voice to be ad-
justed.
Voice
Enables the system voice to be 
chosen. Please refer to the “Volume 
and voice” section for further infor-
mation.
Clock 
This menu is used to set the system 
clock and the time display format. It is 
recommended to keep the automatic 
setting.
Safety warnings 
This menu enables the alerts provided 
by the system to be activated or deac-
tivated. Tick the alert boxes you wish 
to activate.
Home screen 
This menu sets the configuration of the 
welcome screen.
Choose one of the configurations from 
the left-hand list. The right section 
of the screen gives a preview of the 
changes. According to the equipment 
of your vehicle, the number of configu-
rations may be reduced.
Once you have chosen a configuration, 
press the “Done” button to confirm your 
choice.
Change Home Page 
Home screen  1
Home screen  3
Driving Eco²
Done 
Home screen  2
Music
Navigation
Home screen  4
Home screen  5  
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GB.87
SYSTEM SETTINGS (3/3)
Keyboards 
This menu enables you to choose the 
virtual keypad used by the system: 
–  choose an alphabet type from Latin, Greek and Cyrillic, then press next;
– choose a keypad type from the  choices on offer, then press “Done” 
to confirm your selection.
Set units 
This menu enables you to choose the 
type of unit for various elements:
– distance units;
– coordinate display;
– temperature units;
– barometric units.
Status & 
Information 
This menu gives you various pieces of 
system information:
– version information;
– GPS status;
– network status;
– licences;
– copyright.
Remove SD-card 
This menu enables you to eject the  SD 
card safely.
To remove the SD card from the SD 
port, please refer to “SD card:  use, ini-
tialisation”.
Restore factory 
settings
This menu allows you to delete all infor-
mation from the system.
Note: After resetting, the system will 
restart in English. To change the lan-
guage, please refer to the information 
on “Language” in this section. 
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GB.88
OPERATING FAULTS (1/3)
System
Description Causes Solutions
The multimedia screen does not light up. The interior temperature is lower than 
-20°C. Switch on the ventilation so that a tem-
perature above -20°C is reached.
No image is displayed. The screen is on standby. Ensure that the screen is not on standby.
No sound can be heard. The volume is set to minimum or pause. Increase the volume or deactivate pause.
No sound comes from the left, right, front 
or rear speakers. The balance or fader settings are incor-
rect.Adjust the sound balance or fader cor-
rectly.
No map is displayed. The SD card is missing or damaged. Check the SD card is present.
Phone
Description Causes Solutions
No sounds or ringtone can be heard. The mobile phone is not connected to 
the system.
The volume is set to minimum or pause.Ensure that the mobile phone is con-
nected to the system. Increase the 
volume or deactivate pause.
Impossible to make a call. The mobile phone is not connected to 
the system.Ensure that the mobile phone is con-
nected to the system. Unlock the phone 
keypad.