card RENAULT KOLEOS 2018 Owner's Guide

5.21
Operating faults
If the battery is too weak to ensure cor-
rect operation, you can still start and
lock/unlock the vehicle (please refer to
the information on “Locking/unlocking
the opening elements” in Section 1).
RENAULT CARD: battery
Replacing the battery
When the message “Keycard battery
low” appears on the instrument panel,
replace the battery in the RENAULT
card:
– slide the rear casing 1 downwards
while pressing on zone A;
– remove the battery cover 2;
– remove the battery by pressing on
one side and lifting the other;
– replace it according to the direc-
tion and template shown inside the
cover.
Do not throw away your
used batteries; give them to
an organisation responsible
for collecting and recycling
batteries.
When refitting, proceed in the reverse
order, then press one of the buttons on
the card four times, close to the vehicle:
the message will disappear.
Note: it is not advisable to touch the
electronic circuit or contacts on the
RENAULT card when replacing the bat-
tery.
The batteries are available from ap-
proved Dealers, and their service
life approximately two years. Check
that there is no dye on the battery:
risk of an incorrect electrical con-
tact.
2
A
1

5.31
TOWING: breakdown recovery (1/4)
Do not remove the key from
the ignition when the vehi-
cle is being towed.
Before towing, put the gearbox in neu-
tral, unlock the steering column and re-
lease the parking brake.
For vehicles fitted with an automa-
tic gearbox, if it is not possible to put
the gear lever into position N, please
consult an authorised dealer.
Steering column unlocking
Insert the key into the ignition or, de-
pending on the vehicle, having the
RENAULT card on you, press the
engine start button for approximately
2 seconds.
Reposition the lever to neutral (position
N for vehicles fitted with an automatic
gearbox).
The steering column unlocks, the ac-
cessory functions are powered: you
can use the vehicle’s lights (direction
indicators, brake lights, etc.). At night
the vehicle must have its lights on.
Depending on the vehicle, once you
have finished towing, press the engine
start button twice (risk of running down
the battery). The speed specified by current legisla-
tion for towing must always be obser-
ved. If your vehicle is the towing vehi-
cle, do not exceed the maximum towing
weight for your vehicle (refer to the in-
formation on “Weights” in Section 6).
Towing a vehicle with an
automatic gearbox
Transport the vehicle on a trailer or tow
it with the front wheels off the ground.
In exceptional circumstances, you may
tow it with all four wheels on the ground,
only in a forward gear, with the gear in
neutral position
N over a maximum dis-
tance of 50 miles (80 km) and not ex-
ceeding a speed of 15 mph (25 km/h).

5.35
OPERATING FAULTS (1/7)
The following advice will enable you to carry out quick, temporary repai\
rs. For safety reasons you should always contact
an approved Dealer as soon as possible.
Using the RENAULT cardPOSSIBLE CAUSES WHAT TO DO
The RENAULT card does not lock or
unlock the doors. Card battery is flat.
Replace the battery. You can still lock/
unlock and start your vehicle (refer to the in-
formation on “Locking, unlocking the open-
ing elements” in Section 1 and “Starting,
stopping the engine” in Section 2).
Use of appliances operating on the
same frequency as the card (mobile
phone, etc.). Stop using the equipment or use the in-
tegrated key (refer to the information on
“Locking, unlocking the opening elements”
in Section 1).
Vehicle located in a high electromag-
netic radiation zone.
Vehicle battery flat. Use the key integrated in the card (refer to
the information on “Locking, unlocking the
opening elements” in Section 1).
The vehicle is started. With the engine running, the card’s locking/
unlocking device is blocked. Turn off the ig-
nition.

5.37
OPERATING FAULTS (3/7)
The starter is activatedPOSSIBLE CAUSES WHAT TO DO
The instrument panel indicator lights are
weak or fail to light up and the starter
does not turn. Battery terminals not tight,
battery terminals discon-
nected or oxidised.Retighten or reconnect the terminals, or clean them if
they are oxidised.
Discharged battery or not
operational. Connect another battery to the faulty battery. Refer to
information on “Battery: troubleshooting” in Section 5
or replace the battery if necessary.
Do not push the vehicle if the steering column is
locked.
Faulty circuit. Consult an approved dealer.
The engine will not start. Starting conditions are not
fulfilled.Please refer to the information on “Starting, stopping
the engine” in Section 2.
The RENAULT card does
not work. Please refer to the information on “Starting, stopping
the engine” in Section 2.
The engine cannot be switched off. Card not detected. Please refer to the information on “Starting, stopping
the engine” in Section 2.
Electronic fault. Press the starter button quickly five times.
The steering column remains locked. Steering wheel locked. Move the steering wheel while pressing the engine
start button or, depending on the vehicle, while turning
the key (refer to the information on “Starting, stopping
the engine” in Section 2).
Faulty circuit. Consult an approved dealer.

7.4
ALPHABETICAL INDEX (4/5)
mechanical ..............................4.4, 4.13 – 4.14, 6.8 → 6.13
map reading lights .................................................3.23 → 3.25
menu for customising the vehicle settings .............. 1.72 – 1.73
methods of restraint in addition to the seat belts ...1.27 → 1.33
multimedia equipment ............................................ 3.49 – 3.50
N
navigation system ................................................... 3.49 – 3.50
O
oil change ..................................................................4.5 → 4.7
opening the doors .................................................. 1.11 → 1.15
operating faults ................................ 1.54 → 1.59, 5.35 → 5.41
overspeed warning ................................................2.59 → 2.61
P
paintwork maintenance ..................................................... 4.15 – 4.16
parking assistance: assisted parking .....................2.84 → 2.89
parking brake ..................................................................... 2.17
parking distance control.........................................2.77 → 2.81
power-assisted steering..................................................... 1.74
powered tailgate ....................................................3.37 → 3.41
pretensioners .........................................................1.27 → 1.30
puncture.....................................................5.2 – 5.3, 5.7 → 5.9
R
radio........................................................................\
3.49 – 3.50
radio frequency remote control/key use ....................................................................\
...1.2 → 1.4
rear bench seat......................................................3.33 → 3.35
rear parcel shelf ................................................................. 3.42
rear screen de-icing/demisting ............................................ 3.9
rear seats........................................................................\
... 1.25 functions ..........................................................3.33 → 3.35
rear view mirrors ..................................................... 1.77 – 1.78 remote control door locking
batteries ..............................................................\
......... 5.22
remote control door locking unit ................................1.2 → 1.4
RENAULT ANTI-INTRUDER DEVICE (RAID) ................... 1.16
RENAULT card battery ................................................................\
.......... 5.21
use ................................................... 1.5 → 1.10, 2.5 → 2.9
RENAULT card battery ...................................................... 5.21
replacement parts ................................................................ 6.7
reverse gear selecting ..................................................2.16, 2.90 → 2.92
reversing sensor ....................................................2.77 → 2.81
roof bars ........................................................................\
.... 3.48
roof rack roof bars ....................................................................... 3.48
running in .................................................................... 2.2 – 2.3
S
seat belt pretensioners front seat belt ...................................................1.27 → 1.30
seat belts ......................................................1.23 → 1.30, 1.33
service sheets..........................................................6.8 → 6.13
side protection devices ...................................................... 1.32
sign detection: overspeed warning ........................2.59 → 2.61
signals and lights ...................................................1.79 → 1.86
special features of diesel versions..................................... 2.15
special features of petrol vehicles ..................................... 2.14
speed limiter .................................................1.57, 2.62 → 2.64
spoiler ................................................................\
................ 3.48
starting the engine ...................................................2.3 → 2.13
steering wheel adjustment ........................................................ 1.74 – 1.75
Stop & Start

..................................................1.57, 2.10 → 2.13
Stop & Start function..............................................2.10 → 2.13
stopping the engine ...................................................2.4 → 2.9
storage compartment.............................................3.26 → 3.30