maintenance RENAULT MASTER 2018 User Guide

3.13
Operating faults
As a general rule, contact your ap-
proved dealer in the event of an oper-
ating fault.
– Reduction in de-icing, demisting or air conditioning performance.
This may be caused by the passen-
ger compartment filter cartridge be-
coming clogged.
– No cold air is being produced .
Check that the controls are set cor-
rectly and that the fuses are sound.
Otherwise, switch off the system.
Presence of water under the
vehicle
After prolonged use of the air condi-
tioning system, it is normal for water
to be present under the vehicle. This is
caused by condensation.
AIR CONDITIONING: information and operating instructions (1/2)
Do not open the refriger-
ant fluid circuit. The fluid
may damage eyes or skin.
Fuel consumption
You will normally notice an increase in
fuel consumption (especially in town)
when the air conditioning is operating.
For vehicles fitted with air conditioning
with no automatic mode, switch off the
system when it is not required.
Advice for reducing consumption
and helping to preserve the environ-
ment
Drive with the air vents open and the
windows closed.
If the vehicle has been parked in the
sun, open the doors for a few moments
to let the hot air escape before starting
the engine.
Maintenance
Refer to the Maintenance Document
for your vehicle for the inspection fre-
quency.
Advice on use
In some situations (air conditioning off,
air recirculation activated, ventilation
speed at zero or low etc.), you may
notice that condensation starts to form
on the windows and windscreen.
If there is condensation, use the “Clear
View” function to remove it, then use
the air conditioning in automatic mode
to stop it forming again.
Do not add anything to the
vehicle’s ventilation circuit
(for example, to remove
bad odours).
There is a risk of damage or of
fire.
Use the air conditioning system reg-
ularly, even in cold weather, running
it at least once a month for approxi-
mately 5 minutes.
Vehicles equipped with
modeECO
Once activated, ECO mode may
reduce air conditioning perform-
ance. Please refer to the informa-
tion on “Driving advice, Eco-driving”
in Section 2.

3.14
AIR CONDITIONING: information and operating instructions (2/2)
The refrigerant circuit may contain
fluorinated greenhouse gases.
Depending on the vehicle, you will find
the following information on label A af-
fixed inside the engine compartment.
The presence and location of the infor-
mation on label A depends on the ve-
hicle.
AAA
Do not open the refriger-
ant circuit . The fluid may
damage eyes or skin.
Before performing any
action in the engine com-
partment, the ignition must
be switched off (please see
the information on “Starting, stop-
ping the engine” in section 2).
ÑType of refrigerant fluid
Type of oil in the air condi-
tioning circuit
Inflammable product
Consult the driver’s hand-
book
Maintenance
Quantity of refrigerant
fluid present in the ve-
hicle.
x.xxx kg
Global Warming
Potential (CO2 equi-
valent).
GWP xxxxx
Quantity in weight and
in CO2 equivalent.
CO2 eq
x.xx t

4.1
Section 4: Maintenance
Bonnet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.2
Engine oil level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.4
Engine oil level: topping up/filling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . 4.6
Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.8brake fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.8
coolant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.9
power-assisted steering pump . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . 4.10
windscreen washer reservoir . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . 4.10
Filters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.10
Tyre pressure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.11
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.13
Bodywork maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . 4.14
Interior trim maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . 4.17

4.6
Topping up/filling
The vehicle must be parked on level
ground and the engine should be cold
(for instance, before the engine is
started up for the first time in the day).
Engine oil grade
Refer to the Maintenance Document for
your vehicle.– Unscrew cap
1;
– top up the level (as a guide, the ca- pacity between the minimum and
maximum reading on the dipstick 2
is between 1.5 and 2 litres, depend-
ing on the engine);
– wait for approximately 10 minutes to allow the oil to drain;
– check the level using the dipstick 2
(as described above).
Once the level is read, ensure that the
dipstick is pushed in as far as it will go
and the cap is completely screwed in.
Do not exceed the MAX level and
do not forget to refit cap 1 and dip-
stick 2.
ENGINE OIL LEVEL : topping up, filling (1/2)
In order to prevent splashback, it is
recommended that a funnel be used
when topping up/filling with oil.
1
2
12
Oil change
Service interval: refer to the
Maintenance Service Booklet for your
vehicle.
Oil change capacity
Please refer to the maintenance docu-
ment for your vehicle, or contact an au-
thorised dealer.
Always check the engine oil level using
the dipstick, as explained previously (it
should never fall below the minimum
level, or be over the maximum level on
the dipstick).
Engine oil grade
Refer to the Maintenance Service
Booklet for your vehicle.

4.8
LEVELS (1/3)
 Brake fluid
This should be checked frequently,
and immediately if you notice even the
slightest loss in braking efficiency.
The level should be read with the engine
switched off and on level ground.Level 1
It is normal for the level to drop as the
brake shoes become worn, but it must
never drop lower than the “
MINI” warn-
ing line.
If you wish to check the disc and drum
wear yourself, you should obtain the
document explaining the checking pro-
cedure from our network or from the
manufacturer’s website.
Filling
After any operation on the hydraulic cir-
cuit, a specialist must replace the fluid.
Only use fluids approved by our
Technical Department (and taken from
a sealed container).
Replacement intervals
Refer to the Maintenance Document for
your vehicle.
Consult your approved dealer at
once if you notice an abnormal or
repeated drop in any of the fluid
levels.
1
Please note when work-
ing close to the engine that
it may be hot. In addition,
the engine cooling fan may
start at any moment. The

warning light in the engine compart-
ment reminds you of this.
Risk of injury.
Before performing any
action in the engine com-
partment, the ignition must
be switched off (please see
the information on “Starting, stop-
ping the engine” in Section 2).

4.9
 Coolant
With the engine switched off and on
level ground, the level when cold must
be between the “ MINI” and “MAXI”
marks on the coolant reservoir 2.
Top this level up when cold before it
reaches the “MINI” mark.
LEVELS (2/3)
Frequency of checking coolant level
Check the coolant level regularly
(very severe damage is likely to be
caused to the engine if it runs out of
coolant).
If the level needs to be topped up, only
use products approved by our Technical
Department which ensure:
– protection against freezing;
– anticorrosion protection of the cool- ing system.
Replacement intervals
Refer to the Maintenance Document for
your vehicle.
2
Windscreen washer
reservoir 4
Filling
With the engine switched off, open
cap 3, fill until you can see the fluid,
then refit the cap.
Fluid
Special windscreen washer fluid (prod-
uct with antifreeze in winter).
3
4
Consult your approved dealer at
once if you notice an abnormal or
repeated drop in any of the fluid
levels.
No operations should be
carried out on the cooling
circuit when the engine is
hot.
Risk of burns.

4.10
 Power-assisted steering
pump
Level: the correct level when cold,
with the engine switched off and on
level ground, should be visible between
the “MINI ” and “MAXI” levels on the
reservoir 5. For topping up or refilling with oil, use
products approved by our Technical
Department. Special feature on vehicles fitted
with a tank
6
Access to the filler cap is not acces-
sible. Contact an approved dealer for
topping up or filling.
Filters
The filter elements (air filter, diesel filter,
etc.) should be replaced during the
maintenance operations carried out on
your vehicle.
Replacement intervals for filter el-
ements: refer to the Maintenance
Document for your vehicle.
On equipped vehicles, if warning light 7
turns red, it indicates that the air filter
is clogged.
Consult your approved dealer as soon
as possible.
LEVELS (3/3)/FILTERS
5
Please note when work-
ing close to the engine that
it may be hot. In addition,
the engine cooling fan may
start at any moment. The

warning light in the engine compart-
ment reminds you of this.
Risk of injury.
7
Before performing any
action in the engine com-
partment, the ignition must
be switched off (please see
the information on “Starting, stop-
ping the engine” in Section 2).
6

4.13
When the ignition is off, some consu-
mers may also be switched off (dipped
beam headlights, radio, ventilation,
etc.). On the instrument panel, the mes-
sage “BATTERY MODE: ECONOMY”
appears when switched off. When the
level is extremely low, the message
“BATTERY LOW START ENGINE” is
displayed.
The charge status of the battery can
decrease, especially if you use your
vehicle:
– for short journeys;
– for driving in town;
– when the temperature drops;
– with the vehicle stopped and the engine off.
Replacing the battery
As this operation is complex, we advise
you to contact an approved Dealer.
BATTERY
123
456
This is located behind step A and does
not require maintenance. You should
not open it or add any fluid .
Depending on the vehicle, a system
continuously checks the battery charge
status.
Handle the battery with care as it contains sulphuric acid, which must n\
ot
come into contact with eyes or skin. If it does, wash the affected area with
plenty of cold water. If necessary, consult a doctor.
Ensure that naked flames, red hot objects and sparks do not come into
contact with the battery as there is a risk of explosion.
Label B
Observe the indications on the battery:
– 1 naked flames and smoking are for-
bidden;
– 2 eye protection required;
– 3 keep away from children;
– 4 explosive materials;
– 5 refer to the handbook;
– 6 corrosive materials.
The battery is a speci-
fic type, please ensure it
is replaced with the same
type. Consult an approved
dealer.
B
A

4.14
BODYWORK MAINTENANCE (1/3)
You should
Wash your car frequently, with the
engine off, with cleaning products rec-
ommended by the manufacturer (never
use abrasive products). Rinse thor-
oughly beforehand with a jet:
– spots of tree resin and industrial
grime;
– mud in the wheel arches and under-
neath the body which forms damp
patches;
– bird droppings , which cause a
chemical reaction with the paint that
rapidly discolours paintwork and
may even cause the paint to peel
off;
wash the vehicle immediately to
remove these marks since it is im-
possible to remove them by polish-
ing;
– salt, particularly in the wheel arches
and underneath the body after driv-
ing in areas where the roads have
been gritted.
Remove any plant matter (resin, leaves,
etc.) from the vehicle regularly.
A well-maintained vehicle will last
longer. It is therefore recommended to
maintain the exterior of the vehicle reg-
ularly.
Your vehicle has been treated with very
effective anti-corrosion products. It is
nevertheless subject to various outside
influences.
Corrosive agents in the atmosphere
–
atmospheric pollution (built-up and
industrial areas);
– saline atmospheres (near the sea,
particularly in hot weather);
– seasonal and damp weather condi-
tions (e.g. road salt in winter, water
from road cleaners, etc.).
Minor impacts
Abrasive action
Dust and sand in the air, mud, road grit
thrown up by other vehicles, etc.
You should take a number of minor pre-
cautions in order to safeguard your ve-
hicle against such risks. Respect local regulations about wash-
ing vehicles (e.g. do not wash your ve-
hicle on a public highway).
Observe the vehicle stopping distances
when driving on gravelled surfaces to
prevent paint damage.
Repair, or have repaired quickly, areas
where the paint has been damaged, to
prevent corrosion spreading.
Remember to visit the body shop pe-
riodically in order to maintain your
anti-corrosion warranty. Refer to the
Maintenance Document.
If it is necessary to clean mechani-
cal components, hinges, etc., spray
them with products approved by our
Technical Department to protect them
after they have been cleaned.
We have selected special products
to care for your vehicle and you can
obtain these from the manufactur-
er’s accessory outlets.

4.15
BODYWORK MAINTENANCE (2/3)
Degrease or clean using
high-pressure cleaning
equipment or by spray-
ing on products not ap-
proved by our Technical
Department:
– mechanical components (e.g.:
engine compartment);
– underbody;
– parts with hinges (e.g.: inside the
doors);
– painted plastic external fittings (e.g.:
bumpers).
Doing this could give rise to corrosion
or operational faults.
What you should not do
Wash the vehicle in bright sunlight or
freezing temperatures.
Do not scrape off mud or dirt without
pre-wetting.
Allow dirt to accumulate on the exterior.
Allow rust to form following minor im-
pacts.
Do not use solvents not approved by
our Technical Department to remove
stains as this could damage the paint-
work.
Do not drive in snow or muddy condi-
tions without washing the vehicle, par-
ticularly under the wheel arches and
body.