service RENAULT PULSE 2012 1.G Owner's Manual

RENAULT NEW VEHICLE WARRANTY Terms & Conditions
INDIA
1 Warning: Your RENAULT vehicle is manufactured to meet the regulations and environmental requirements of the
country where such RENAULT vehicle is originally sold. In case you relocate it to another country, it may be very difficult to
make modifications to comply with the regulations and environmental requirements of that country and it may be difficult to
perform repair service in that country. Please note that a RENAULT vehicle relocated to another country is not covered by
the warranty.
2 The RENAULT New Vehicle Warranty
2.1 Duration of Manufacturer’s New Vehicle Warranty: Vehicles in the Renault range, delivered as new
from 1 May 2011 to the Customer by the authorized RENAULT DEALER, are warranted against any material, assembly
or manufacturing defects by the Manufacturer New Vehicle Warranty for a duration of 2 years or 50,000 kilometers
(whichever is earlier), starting from the delivery date shown in the Warranty and Maintenance Sheet issued to the
Customer upon delivery of the vehicle. Transfer of ownership does not alter the warranty period of a vehicle.
2.2 Geographical coverage:
2.2.1 This warranty covers any new vehicle sold within geographical boundaries of INDIA.
2.2.2 If the vehicle is to be driven and, more importantly, registered outside the geographical area defined above,
such vehicle will not be covered under the current warranty as stated he\
rein.
RENAULT NEW VEHICLE WARRANTY
Terms & Conditions
INDIA
1 Warning: Your RENAULT vehicle is manufactured to meet the regulations and environmental requirements of the country
where such RENAULT vehicle is originally sold. In case you relocate it to another country, it may be very difficult to make
modifications to comply with the regulations and environmental requirements of that country and it may be difficult to perform
repair service in that country. Please note that a RENAULT vehicle relocated to another country is not covered by the
warranty.
2 The RENAULT New Vehicle Warranty:
2.1 Duration of Manufacturer’s New Vehicle Warranty: Vehicles in the Renault range, delivered as
new from 1 May 2011 to the Customer by the authorized RENAULT DEALER, are warranted against any material,
assembly or manufacturing defects by the Manufacturer New Vehicle Warranty for a duration of 2 years or 50,000
kilometers (whichever is earlier), starting from the delivery date shown in the Warranty and Maintenance Sheet issued
to the Customer upon delivery of the vehicle. Transfer of ownership does not alter the warranty period of a vehicle.

MAINTENANCE APPENDIX
INFORMATION ON THE MAINTENANCE PROGRAMME
The maintenance program includes the RENAULT service and additional operations. To maintain the original quality of your
RENAULT in terms of safety, comfort and performance, you must observe the maintenance program for \
your vehicle.
RENAULT SERVICE
The RENAULT service applies to all RENAULT vehicles and always includes oil change, oil filter replacement, checks, top-ups
and a check of your vehicle’s electronic system. The RENAULT service is carried out at the service intervals specified in the
maintenance program for your vehicle.
In addition to the service/oil change intervals set by RENAULT, the oil level should still be checked regularly. Your RENAULT
dealer is at your disposal to carry out this operation and check other levels, safety parts and for any wear.
ADDITIONAL OPERATIONS
The additional operations are customized to your vehicle: specific parts or fluids (in addition to the RENAULT service) will need to
be replaced in accordance with the service intervals specified in the maintenance program for your vehicle. RENAULT reserves
the right to modify its maintenance program at any time during the vehicle’s life, within the framework of its vehicle development
policy.
CERTAIN CONDITIONS OF USE
RENAULT recommends that the frequency for replacing specific parts and fluids affected by certain conditions of use should be
adapted accordingly.
Hereunder, the list of certain conditions of use and related new replacement frequency (replacement frequency means “when first
of the two terms is reached”).
A) - At least 50% of journeys at an average speed less than 30 Km/h or with the engine running at idle speed (mainly urban use, taxis, driving school, door-to-door driving, etc),
INFORMATION ON THE MAINTENANCE PROGRAMME
RENAULT SERVICE
ADDITIONAL OPERATIONS
CERTAIN CONDITIONS OF USE

Pre-delivery inspection
PDI
Date of Service
Mileage at Service
Registration number
Model
Authorised Dealer’s Seal & Signature
PDI
Pre-delivery inspection
Model
Invoice number
Name of the Owner
Date of Service
Authorised Dealer’s Seal & Signature
Mileage at Service
Date of Delivery
Selling Dealer Name
VIN
Engine Number
Registration number

Preventive Maintenance
Service Coupon
2000 Km / 2 Months whichever is earlier
Date of Service
Mileage at Service
Registration number
Model
Authorised Dealer’s Seal & Signature
2000 Km / 2 Months whichever is earlier
Preventive Maintenance
Service Coupon
Valid only at RENAULT authorised service station
Model
Invoice number
Name of the Owner
Date of Service
Authorised Dealer’s Seal & Signature
Mileage at Service
Date of Delivery
Selling Dealer Name
VIN
Engine Number
Owner ’s Signature
Registration number
I am satisfied with the condition of my vehicle
and have taken delivery of the same.
The dealer has explained the warranty terms,
Mainteance schedule and policies
to my satisfaction
I FREE SERVICE
I FREE SERVICE
* Only labour is free

Preventive Maintenance
Service Coupon
10 000 Km / 12 Months whichever is earlier
Date of Service
Mileage at Service
Registration number
Model
Authorised Dealer’s Seal & Signature
II FREE SERVICE
10 000 Km / 12 Months whichever is earlier
Preventive Maintenance
Service Coupon
Valid only at RENAULT authorised service station
Model
Invoice number
Name of the Owner
Date of Service
Authorised Dealer’s Seal & Signature
Mileage at Service
Date of Delivery
Selling Dealer Name
VIN
Engine Number
Owner ’s Signature
Registration number
I am satisfied with the condition of my vehicle
and have taken delivery of the same.
The dealer has explained the warranty terms,
Mainteance schedule and policies
to my satisfaction
II FREE SERVICE
* Only labour is free

Preventive Maintenance
Service Coupon
20 000 Km / 24 Months whichever is earlier
Date of Service
Mileage at Service
Registration number
Model
Authorised Dealer’s Seal & Signature
III FREE SERVICE
20 000 Km / 24 Months whichever is earlier
Preventive Maintenance
Service Coupon
Valid only at RENAULT authorised service station
Model
Invoice number
Name of the Owner
Date of Service
Authorised Dealer’s Seal & Signature
Mileage at Service
Date of Delivery
Selling Dealer Name
VIN
Engine Number
Owner ’s Signature
Registration number
I am satisfied with the condition of my vehicle
and have taken delivery of the same.
The dealer has explained the warranty terms,
Mainteance schedule and policies
to my satisfaction
III FREE SERVICE
* Only labour is free

DELIVERY OF YOUR VEHICLEDealer Name
Dealer Address
FIRST NAME..............................................................\
........................................................ SUR NAME..............................................................\
..............
MODEL...................................................................\
...............................................................................................................................\
..........................
VEHICLE DELIVERED ON....................................................\
...........................................................BY........................................................................\
.......

» Was your vehicle presented to you as stated above?
YES NO
» Did your vehicle match your vehicle order?
YES NO
COMMENTS:
........................................................................\
...............................................................................................................................\
..............................
........................................................................\
...............................................................................................................................\
..............................
.......................................................................\
...............................................................................................................................\
.............................
........................................................................\
...............................................................................................................................\
.............................
Should you require any further details regarding the vehicle handover or\
if you have any questions relating to your vehicle, please do not hesitate to
contact your Sales or Delivery Advisor.
FRONT OF THE VEHICLE
Eg. Servicing details, Checking the levels,...
FRONT PASSENGER SIDE
Eg. Disconnecting the passenger airbag
(to fit a child seat to the front seat), …
REAR OF THE VEHICLE
Eg. Location of the spare wheel, tool kit, …
REAR SEATS
Eg . Child safety (Isofix fixing point), Modularity of the seats,….\
DRIVING POSITION
Eg. Adjusting the driving position. Use of the instrument panel and
controls. Specific points relating to your vehicle.
Eg: Programming the radio, blue tooth, automatic illumination of the
headlights, etc,…
DEALER SERVICES / DEPARTMENTS
WARRANTY AND MAINTENANCE CONDITIONS
Eg. Warranty and maintenance documents (Service sheet or warranty
& maintenance booklets), maintenance stamps...
ISSUED WITH 15
PRESENTATION AND EXPLANATION
2
6
48
37
ENJOY DRIVING YOUR NEW RENAULT!
CUSTOMER SIGNATURE
DELIVERY ADVISOR SIGNATURE
1
st EXEMPLARY : CUSTOMER
2
nd EXEMPLARY : DELIVERY ADVISOR
Two set of keys / Smart access card
Tool kit
Spare tyre
Vehicle invoice
Insurance cover note
Registration document
Vehicle manual / Quick guide

DELIVERY OF YOUR VEHICLEDealer Name
Dealer Address
FIRST NAME..............................................................\
........................................................ SUR NAME..............................................................\
..............
MODEL...................................................................\
...............................................................................................................................\
..........................
VEHICLE DELIVERED ON....................................................\
...........................................................BY........................................................................\
.......

» Was your vehicle presented to you as stated above?
YES NO
» Did your vehicle match your vehicle order?
YES NO
COMMENTS:
........................................................................\
...............................................................................................................................\
..............................
........................................................................\
...............................................................................................................................\
..............................
.......................................................................\
...............................................................................................................................\
.............................
........................................................................\
...............................................................................................................................\
.............................
Should you require any further details regarding the vehicle handover or\
if you have any questions relating to your vehicle, please do not hesitate to
contact your Sales or Delivery Advisor.
FRONT OF THE VEHICLE
Eg. Servicing details, Checking the levels,...
FRONT PASSENGER SIDE
Eg. Disconnecting the passenger airbag
(to fit a child seat to the front seat), …
REAR OF THE VEHICLE
Eg. Location of the spare wheel, tool kit, …
REAR SEATS
Eg . Child safety (Isofix fixing point), Modularity of the seats,….\
DRIVING POSITION
Eg. Adjusting the driving position. Use of the instrument panel and
controls. Specific points relating to your vehicle.
Eg: Programming the radio, blue tooth, automatic illumination of the
headlights, etc,…
DEALER SERVICES / DEPARTMENTS
WARRANTY AND MAINTENANCE CONDITIONS
Eg. Warranty and maintenance documents (Service sheet or warranty
& maintenance booklets), maintenance stamps...
ISSUED WITH
1
5
PRESENTATION AND EXPLANATION
2
6
4 8
3
7
ENJOY DRIVING YOUR NEW RENAULT!
CUSTOMER SIGNATURE
DELIVERY ADVISOR SIGNATURE
1
st EXEMPLARY : CUSTOMER
2
nd EXEMPLARY : DELIVERY ADVISOR
Two set of keys / Smart access card
Tool kit
Spare tyre
Vehicle invoice
Insurance cover note
Registration document
Vehicle manual / Quick guide

Dear Customer,
Congratulations on opting for a Renault product!
Your Renault product comes with a “Renault Complete Care” package.
As the name suggests, the package is designed to provide the best after \
sales service, whenever you may need it.
It is a part of assurance of the Quality and the commitment to customer \
satisfaction that comes built in with every Renault
product.
As a part of this Renault Complete Care package your vehicle is covered \
under Renault New Vehicle Warranty for
24 month or 50,000 kms, whichever occurs earlier from the date of delivery of the vehicle. In addition to that, your
vehicle will be covered under an extended warranty for a period of another 2 years or additional 30,000 kms, whichever
occurs earlier (i.e., for 48 months or 80,000 Kms, whichever occurs earlier, from the date of delivery of the vehicle).
Terms and conditions for the Renault New Vehicle Warranty can be found in your warranty document. The Extended Warranty
is governed by the same terms and conditions as envisaged in your Renault New Vehicle Warranty* (which shall form part and
parcel of this Extended Warranty) and offers you the same coverage. Additional Conditions other than as enumerated in the
Renault New Vehicle Warranty for the 4 years warranty are as follows:
• This contract is valid and effective from the date of delivery of vehicle.
• Following vehicles are excluded from warranty coverage: (a) Vehicles used in competition such as racing, taxis and
 
Registered Office: Renault India Pvt. Ltd. Plot 1, Siplot Industrial Estate, Mattur (Post), Sriperumbudur, Kancheepuram, Tamilnadu 602105, India. Email - [email protected] Toll Free Number - 1800 333 44444. 
 
Dear Customer,

Congratulations on opting for a Renault product!

Your Renault product comes with a “Renault Complete Care“ package.

As the name suggests, the package is designed to provide the best after sales service, whenever you may need it.

It is a part of assurance of the Quality and the commitment to customer satisfaction that comes built in with every Renault
product.

As a part of this Renault Complete Care package your vehicle is covered under Renault New Vehicle Warranty for 24 month
or 50,000 kms, whichever occurs earlier from the date of delivery of the vehicle. In addition to that, your vehicle will be
covered under an extended warranty for a period of another 2 years or additional 30,000 kms, whichever occurs earlier (i.e.,
for 48 months or 80,000 Kms, whichever occurs earlier, from the date of delivery of the vehicle).

Terms and conditions for the Renault New Vehicle Warranty can be found in your warranty document. The Extended
Warranty is governed by the same terms and conditions as envisaged in your Renault New Vehicle Warranty* (which shall
form part and parcel of this Extended Warranty) and offers you the same coverage. Additional Conditions other than as
enumerated in the Renault New Vehicle Warranty for the 4 years warranty are as follows:

This contract is valid and effective from the date of delivery of vehicle.

Following vehicles are excluded from warranty coverage:
(a) Vehicles used in competition such as racing, taxis and
(b) Vehicles that have been modified against Renault specification.
Tyre and battery are not covered under extended warranty.
Renault Roadside Assistance is included in the period of Renault New Vehicle Warranty and Extended W arranty and will
remain valid as long as the vehicle is used, serviced and maintained as per Renault“s Recommendations.

By signing this document, Renault authorized Dealer confirms that the delivered vehicle:

» Contains all the information for the customer as defined by Renault.
» Has been checked using the Renault accepted pre-delivery process.

By signing this document, customer confirms that He / She has read the conditions and accepted them.

Thank you for your trust!
 


Sumit Sawhney, Executive Director “ Sales & Marketing,
RENAULT India Private Limited

Customer signature and Date: ............................................... VIN Number (17 digits): ...............................................

Vehicle delivery date (DD/MM/YYYY): ...............................................
Dealers stamp & Signature
* Refer to terms & condition of warranty described in warranty document provided with your vehicle.

EXTENDED WARRANTY CERTIFICATE

(b) Vehicles that have been modified against Renault specification.
• Tyre and battery are not covered under extended warranty.
• Renault Roadside Assistance is included in the period of Renault New Vehicle Warranty and Extended Warranty and will
remain valid as long as the vehicle is used, serviced and maintained as per Renault’s Recommendations.
By signing this document, Renault authorized Dealer confirms that the delivered vehicle:
»»Contains all the information for the customer as defined by Renault.
»»Has been checked using the Renault accepted pre-delivery process.
By signing this document, customer confirms that He / She has read the conditions and accepted them.
Thank you for your trust!
RENAULT India Private Limited
Customer signature and Date: ...............................................
VIN Number (17 digits):
Vehicle delivery date (DD/MM/YYYY): ...............................................
Dealers stamp & Signature
* Refer to terms & condition of warranty described in warranty document provided with your vehicle.
Registered Office: Renault India Pvt. Ltd. Plot 1, Sipcot Industrial Estate, Mattur (Post), Sriperumbudur,
Kancheepuram, Tamilnadu 602105, India.
Email - [email protected] Toll Free Number - 1800 300 44444.