radio RENAULT TWINGO RS 2009 2.G Electrical Equipment - Multimedia Connection User Guide

86C-29
AFTER REPAIRCarry out another fault finding check on the system.
Clear the stored faults using command RZ001 Fault memory.
Deal with any other faults.
V1 MR-413-X44-86C000$090.mif
MULTIMEDIA CONNECTION
Fault finding – Interpretation of faults86C
CBOX
Vdiag No.: 04
DF006
CONTINUED
Replace the mobile connectivity terminal (see MR 392 (Clio III) or MR 411 (New Twingo) 86A, Radio, Offset
audio socket: Removal – Refitting).
If the fault is still present, contact Techline.

86C-30
AFTER REPAIRCarry out another fault finding check on the system.
Clear the stored faults using command RZ001 Fault memory.
Deal with any other faults.
V1 MR-413-X44-86C000$090.mif
MULTIMEDIA CONNECTION
Fault finding – Interpretation of faults86C
CBOX
Vdiag No.: 04
DF007
PRESENT
OR
STOREDUSB FUNCTION
1. DEF: Faulty function
NOTESConditions for applying fault finding procedures to stored faults:
The fault is declared present after the multimedia system was switched on using the
radio on/off button.
On Clio III, if the vehicle is not equipped with a navigation system, the mobile
connectivity computer is directly connected to the radio.
Otherwise, the mobile connectivity computer is connected to the navigation system.
Consult the interpretation of ALP 2 My USB peripheral cannot be read (See Fault finding charts).
CBOX_V04_DF007

86C-31
AFTER REPAIRCarry out another fault finding check on the system.
Clear the stored faults using command RZ001 Fault memory.
Deal with any other faults.
V1 MR-413-X44-86C000$090.mif
MULTIMEDIA CONNECTION
Fault finding – Interpretation of faults86C
CBOX
Vdiag No.: 04
DF008
PRESENT
OR
STOREDUSB SUPPLY
CC.0: Short circuit to earth
1.DEF: Undervoltage
NOTESConditions for applying fault finding procedures to stored faults:
The fault is declared present after the multimedia system was switched on using the
radio on/off button.
Use the Wiring Diagrams Technical Note for Clio III or New Twingo.
Check the connection and condition of the connectors of the mobile connectivity computer, component code
1959 and of the mobile connectivity terminal, component code 1877, depending on the vehicle equipment.
If the connectors are faulty and if there is a repair procedure (see Technical Note 6015A, Repairing electrical
wiring, Wiring: Precautions for repair), repair the connector, otherwise replace the wiring.
Disconnect the computer connector and check the insulation, continuity and the absence of interference
resistance on the following connections:
–34TE between components 1959 and 1877,
–34TG between components 1959 and 1877.
If the connection or connections are faulty and there is a repair procedure (see Technical Note 6015A, Electrical
wiring repair, Wiring: Precautions for repair), repair the wiring, otherwise replace it.
Replace the mobile connectivity terminal (see MR 392 (Clio III) or MR 411 (New Twingo) 86A, Radio, Offset
audio socket: Removal – Refitting).
If the fault is still present, contact Techline.
CBOX_V04_DF008

86C-35V1 MR-413-X44-86C000$130.mif
86C
CBOX
Vdiag No.: 04
CLEAR:
CONFIGURATION:RZ001Fault memory.
This command is used for clearing the stored faults from the computer.
VP001Enter last After-Sales operation date
This command is used to enter the date of the last After-Sales operation on the radio.
VP003Write VIN
This command permits manual entry of the vehicle's VIN into the computer.
MULTIMEDIA CONNECTION
Fault finding – Command summary table

86C-37
AFTER REPAIRWhen communication is established, deal with any faults indicated.
V1 MR-413-X44-86C000$150.mif
86C
CBOX
Vdiag No.: 04
ALP 1 No dialogue with the computer
NOTESTry to establish dialogue with a computer on another vehicle to check that the
diagnostic tool is not faulty. If the diagnostic tool is not causing the fault and dialogue
cannot be established with any other computer on the same vehicle, it may be that a
faulty computer is disrupting the fault finding line.
Use a process of successive disconnections to locate this computer.
Check the battery voltage, component code 107, and perform the necessary operations
to obtain the correct voltage (12 V < X < 15 V).
Ensure that the communication conditions are present: + After ignition feed and radio
on/off button pressed.
Use the Wiring Diagrams Technical Note for Clio III or New Twingo.
For a vehicle equipped with a Navigation computer, use component 1714, Multimedia
connection unit, for fault finding on the Multimedia interface unit.
Otherwise use component 653, display computer.
If the vehicle is equipped with a navigation computer, the mobile connectivity computer
is connected to the navigation computer, component code 662, otherwise it is
connected to the radio, component code 261.
CBOX_V04_ALP1
MULTIMEDIA CONNECTION
Fault finding – Fault Finding Chart

86C-38
AFTER REPAIRWhen communication is established, deal with any faults indicated.
V1 MR-413-X44-86C000$150.mif
MULTIMEDIA CONNECTION
Fault finding – Fault Finding Chart86C
CBOX
Vdiag No.: 04
ALP 1
CONTINUED 1
Is the multimedia interface unit recognised
during the multiplex network test?The multimedia interface unit activates other
multimedia system computers.
See ALP 1 No communication with the
computer, for the Multimedia interface unit (see
86D, Multimedia connection unit, Fault
finding chart).
Reconfigure the multimedia interface unit (see
86D, Multimedia connection unit,
Configurations and Programming)
Is the Radio recognised during the multiplex
network test?See ALP 1 No communication with the
computer, for the radio (see 86A, Radio, Fault
finding chart).NO
YES
NO
YES
A

86C-41
AFTER REPAIRWhen communication is established, deal with any faults indicated.
V1 MR-413-X44-86C000$150.mif
MULTIMEDIA CONNECTION
Fault finding – Fault Finding Chart86C
CBOX
Vdiag No.: 04
ALP 1
CONTINUED 4
Check the insulation, continuity and absence of
interference resistance on the following
connections:
•107W between components 1959 and 225,
•107X between components 1959 and 225.
If the connection or connections are faulty and
there is a repair procedure (see Technical
Note 6015A, Electrical wiring repair,
Wiring: Precautions for repair), repair the
wiring, otherwise replace it. Are the checks correct?
Check the continuity, insulation and absence of
interference resistance on the following
connection:
•34HU between components 1959 and 1714 or
653.If the connection is faulty and there is a repair
procedure (see Technical Note 6015A,
Electrical wiring repair, Wiring:
Precautions for repair), repair the wiring,
otherwise replace it. Are the checks correct?
Replace the mobile connectivity computer,
component code 1959 (see MR 392 (Clio III) or
MR 411 (New Twingo) 86A, Radio, Offset
multimedia socket computer: Removal –
Refitting).
C
NO
YES
NO
YES

86C-42
AFTER REPAIRCarry out another fault finding check on the system.
Deal with any faults.
V1 MR-413-X44-86C000$150.mif
MULTIMEDIA CONNECTION
Fault finding – Fault Finding Chart86C
CBOX
Vdiag No.: 04
ALP 2 My USB peripheral cannot be read
NOTESUse the Wiring Diagrams Technical Note for Clio III or New Twingo.
If an error message appears, consult the Internet site, renault.net, to check the
compatibility of the USB peripheral.
If the vehicle is equipped with a navigation computer, the mobile connectivity computer
is connected to the navigation computer, component code 662, otherwise it is
connected to the radio, component code 261.
Test the compatibility of another USB key,
which is Renault compatible, with the mobile
connectivity terminal.Explain to the customer that the USB key
is faulty or that it is not compatible with the
mobile connectivity.
Is the USB key read correctly?
Check the appearance of the receiver
connections of the USB key on the mobile
connectivity terminal.
Are the connections in good condition?Replace the mobile connectivity terminal,
component code 1877 (see MR 392 (Clio
III) or MR 411 (New Twingo) 86A,
Radio, Mobile connectivity terminal:
Removal – Refitting).
YES
NO
NO
NO
A
CBOX_V04_ALP2

86C-45
AFTER REPAIRCarry out another fault finding check on the system.
Deal with any faults.
V1 MR-413-X44-86C000$150.mif
MULTIMEDIA CONNECTION
Fault finding – Fault Finding Chart86C
CBOX
Vdiag No.: 04
ALP 3 The auxiliary input does not work
NOTESUse the Wiring Diagrams Technical Note for Clio III or New Twingo.
If the vehicle is equipped with a navigation computer, the mobile connectivity computer
is connected to the navigation computer, component code 662, otherwise it is
connected to the radio, component code 261.
Connect a mobile device to
the auxiliary input and/or
increase the volume of the
device. Is the mobile device connected to the auxiliary input switched
on with a loud enough audio level?
Does the customer's mobile device operate correctly with
earphones that are in good condition?Explain to the customer that
the mobile device is defective.
Check the condition (appearance check) of the cable connecting the
mobile device to the analogue terminal.
Explain to the customer that
the cable of the mobile device
is faulty. Are the checks correct?
NO
YES
NO
YES
NO
YES
A
CBOX_V04_ALP3

86C-48
AFTER REPAIRCarry out another fault finding check on the system.
Deal with any faults.
V1 MR-413-X44-86C000$150.mif
MULTIMEDIA CONNECTION
Fault finding – Fault Finding Chart86C
CBOX
Vdiag No.: 04
ALP 4The sound is distributed on one side only or is poor quality (only
when the source is mobile connectivity)
NOTESUse the Wiring Diagrams Technical Note for Clio III or New Twingo.
If the vehicle is equipped with a navigation computer, the mobile connectivity computer
is connected to the navigation computer, component code 662, otherwise it is
connected to the radio, component code 261.
Check the continuity, insulation and absence of
interference resistance on the following connections:
•34EE between components 1959 and 261 or 662,
•34ET between components 1959 and 261 or 662,
•34EC between components 1959 and 261 or 662,
•TB37 between components 1959 and 261 or 662.
as well as the condition of the shielding TB37 between
the mobile connectivity computer, component code 1959
and component 261 or 662.If the connection or connections are
faulty and there is a repair procedure
(see Technical Note 6015A, Electrical
wiring repair, Wiring: Precautions for
repair), repair the wiring, otherwise
replace it. Are the checks correct?
Contact the Techline.
NO
YES
CBOX_V04_ALP4