steering RENAULT ZOE 2014 1.G User Guide

1.76
AUDIBLE AND VISUAL SIGNALS
Horn
Press steering wheel boss A.
Headlight flasher
Pull stalk 1 towards you to flash the
headlights.
éHazard warning lights
Press switch 2. This switch il-
luminates all four direction indicators
and the side-mounted indicator lights
simultaneously. It must only be used in
an emergency to warn drivers of other
vehicles that you have had to stop in
an area where stopping is prohibited or
unexpected or that you are obliged to
drive under special conditions.
Depending on the vehicle, the hazard
warning lights may come on automati-
cally under heavy deceleration. You can
switch them off by pressing switch 2.
Direction indicators
Move stalk 1 parallel to the steering
wheel and in the direction you are going
to turn it.
One-touch mode
When driving, it is possible that the
steering wheel may not be turned suf-
ficiently to return the stalk automatically
to its starting position.
In this case, briefly turn stalk 1 to the in-
termediate position, then release it: the
stalk returns to its original point and the
indicator light flashes three times.
A
2
1

2.2
STARTING, STOPPING THE ENGINE (1/2)
Driver’s responsibility
Never leave your vehi-
cle with the key inside and
never leave a child (or a
pet) unsupervised, even for a short
while.
There is a risk that they could start
the engine or operate electrical
equipment (electric windows etc.)
and trap part of their body (neck,
arms, hands, etc.).
Risk of serious injury.
Never switch off the ignition before
the vehicle has come to a complete
stop. Switching off the engine di-
sables the assistance equipment:
brakes, power-assisted steering,
etc., and the passive safety devices
such as airbagsand pretensioners.
The vehicle can only be started if
the charging cord is unplugged from
the vehicle.
The vehicle can only be started if the
selection lever is at P. Please see
the information on “Gear control” in
Section 2.
Remote control RENAULT
card
When you get into the vehicle, insert the
RENAULT card fully into card reader 2.
To start
– position the gear lever to the posi- tion P only;
– press button 1. The message
READY comes on, on the instrument
panel, along with a beep.
The message disappears when the
vehicle speed is above 3 mph (5 km/h).
Hands-free RENAULT card
The RENAULT card must be inserted
in card reader 2 or in detection zone 3.
To start
– position the gear lever to the position P only ;
– depress the brake pedal;
– press button 1. The message
READY comes on, on the instrument
panel, along with a beep.
The message disappears when the
vehicle speed is above 3 mph (5 km/h).
3
1
2

2.3
Operating faults
In certain cases, the hands-free
RENAULT card may not work:
– the card battery RENAULT is drai-ned, flat 12 V battery, etc.
– near to appliances operating on the same frequency as the card (moni-
tor, mobile phone, video game, etc.);
– vehicle located in a high electroma- gnetic radiation zone.
The message “Please insert keycard”
appears on the instrument panel.
Insert the RENAULT card fully into card
reader 2.
Conditions for stopping the
engine
The vehicle must be stationary, with the
lever positioned to N or P.
STARTING, STOPPING THE ENGINE (2/2)
Hands-free RENAULT card
With the card in the vehicle, press
button 1: the engine switches off and
the message READY goes out on the
instrument panel. The steering column
is locked when the driver’s door is
opened or the vehicle is locked.
If the card is no longer in the passenger
compartment when you try to switch
the engine off, the message “No key-
card Press and hold” appears on the
instrument panel: press the button 1 for
longer than two seconds.
With the engine switched off, any ac-
cessories being used (radio, etc.) will
continue to function for approximately
10 minutes.
When the driver’s door is opened, the
accessories stop working.
Remote control RENAULT card
With the card in reader 2 , press
button 1: the engine will stop. The mes-
sage READY goes out on the instru-
ment panel.
Removing the card from the reader
locks the steering column.
Special note
If the card is no longer in the reader
when you try to switch the engine off,
the message “No keycard Press and
hold” will appear on the instrument
panel: press the button 1 for longer
than two seconds.
1
When you leave your vehi-
cle, especially if you have
your RENAULT card with
you, check that the engine
is completely switched off.
2

2.16
Electronic stability program
ESC with understeer control
and traction control
Electronic stability control ESC
This system helps you to keep control
of the vehicle in critical driving condi-
tions (avoiding an obstacle, loss of grip
on a bend, etc.).
Operating principle
A sensor in the steering wheel detects
the direction selected by the driver.
Other sensors throughout the vehicle
measure the actual direction.
The system compares driver input to
the actual trajectory of the vehicle and
corrects the trajectory if necessary by
controlling the braking of certain wheels
and/or engine power. In the event that
the system is engaged, indicator light
 flashes on the instrument panel.Understeer control
This system optimises the action of the
ESC in the case of pronounced under-
steer (loss of front axle road holding).
Traction control
This system helps to limit wheelspin of
the drive wheels and to control the ve-
hicle when pulling away accelerating or
decelerating.
Operating principle
Using the wheel sensors, the system
measures and compares the speed of
the drive wheels at all times and slows
down their over-rotation. If a wheel is
starting to slip, the system brakes au-
tomatically until the drive supplied be-
comes compatible with the level of grip
under the wheel again.
Operating faults
When the system detects an operat-
ing fault the message “Check ESC” and
warning light
© appear on the in-
strument panel. In this case, the ESC
and traction control system are deacti-
vated.
Consult an approved dealer.
DRIVER CORRECTION DEVICES AND AIDS (2/4)

2.28
REVERSING CAMERA (1/2)
This gauge remains fixed and indicates
the vehicle trajectory if the wheels are
in line with the vehicle.
Special feature
Make sure that the camera is not ob-
scured (by dirt, mud, snow, etc.).
OperationWhen reversing, the camera 1 on the
boot lid transmits a view of the sur-
roundings to the rear of the vehicle
to the multimedia display 2 accompa-
nied by two clearance gauges 3 and 4
(mobile and fixed).
This system is initially used with the aid
of several gauges (mobile for trajectory
and fixed for distance). When the red
zone is reached, use the bumper image
to stop accurately. 3 moving guide line:
This is shown in blue on screen
2. It in-
dicates the vehicle trajectory according
to the position of the steering wheel.
Fixed gauge 4
The fixed clearance gauge comprises
coloured markers A, B and C , indicat-
ing the distance behind the vehicle:
– A (red) approximately 30 centime-
tres from the vehicle;
– B (yellow) approximately 70 centi-
metres from the vehicle;
– C (green) approximately 150 centi-
metres from the vehicle.
3
C
B
A
4
2
1

3.29
The presence and location of this equip-
ment depends on the vehicle version.
1 Multimedia touchscreen display;
2 Multimedia sockets;
3 Voice commands;
4 Steering column control;
5 Microphone.
Refer to the equipment instructions
for information on how to operate
this equipment.
Using the telephone
We remind you of the need
to conform to the legislation
in force concerning the use
of such equipment.
MULTIMEDIA EQUIPMENT
1
5
3
2
4

5.8
Studded tyres
This type of equipment may only be
used for a limited period and as laid
down by local legislation. It is neces-
sary to observe the speed specified by
current legislation.
These tyres must, at a minimum, be
fitted to the two front wheels.
NB:
The use of snow tyres, winter tyres or
studded tyres significantly reduces the
vehicle range.
TYRES (3/3)
Changing wheels around
This practice is not recommended.
Fitting new tyres
For safety reasons, this op-
eration must be carried out
by a specialist.
Fitting different tyres may
change your vehicle as follows:
– It may mean that your vehicle no longer conforms to current regu-
lations;
– It may change the way it handles when cornering;
– It may cause the steering to be heavy;
– It may affect the use of snow chains.
Use in winter
Chains
For safety reasons, fitting snow
chains to the rear axle is strictly for-
bidden.
Chains cannot be fitted to tyres which
are larger than those originally fitted to
the vehicle.
Snow or Winter tyres
We would recommend that these be
fitted to all four wheels to ensure that
your vehicle retains maximum adhe-
sion.
Warning : These tyres sometimes have
a specific direction of rotation and a
maximum speed index which may be
lower than the maximum speed of your
vehicle.
In all cases, we would recommend
that you contact an approved Dealer
who will be able to advise you on
the choice of equipment which is
most suitable for your vehicle.
Chains may only be fitted to tyres of the same size as those originally \
fitted to your vehicle.
Chains may be fitted, provided that they are specific chains. We would
advise you to consult an approved dealer.

5.20
Once you have finished towing, press
the engine start button twice (risk of
running down the 12 V battery).
If the lever is stuck in P,
even though you are de-
pressing the brake pedal,
the lever can be released
manually.
To do this, unclip the cover at the
base of the lever.
Simultaneously press at the loca-
tion7 and the unlocking button 6 on
the lever.
TOWING, BREAKDOWN (2/3)
6
7
In the event of an energy
fault: towing
In the event of a fully discharged trac-
tion battery:
– the warning light 2
 flashes;
– the indicator 1 shows an empty bat-
tery.
It is possible to recover on a flatbed
truck or tow the vehicle using the tow
eye, following the instructions below.
When the engine is
stopped, steering and brak-
ing assistance are not op-
erational.
Before towing, unlock the steering
column: engage the lever 5 in position
N , insert the card in the reader 4 then
press the engine start button 3 for two
seconds.
The column is unlocked, the acces-
sory functions are supplied: the vehi-
cle lights can be used (hazard warn-
ing lights, brake lights etc.). The towed
vehicle’s lights must be switched on at
night.
The speed specified by current legis-
lation for towing must always be ob-
served.
3
5
4
1
2

5.23
OPERATING FAULTS (2/4)
FAULTSPOSSIBLE CAUSESWHAT TO DO
The programmable air conditioning
fails to work. One of the usage conditions is not
complied with (the traction battery
is not charged, etc).Please refer to the information on “Air-
conditioning: programming” in Section 3.
The remote control does not lock or
unlock the doors. The remote control battery is flat. Use the emergency key.
Use of appliances operating on
the same frequency as the remote
control (mobile phone, etc.).Stop using the devices or use the key.
Vehicle located in a high electro-
magnetic radiation zone.
Secondary 12 V battery dis-
charged. Replace the battery. You can still lock/unlock
and start your vehicle (refer to the information
on “Locking, unlocking the opening elements”
in Section 1 and “Starting, stopping the engine”
in Section 2).
The steering column remains
locked. Steering wheel locked.
Move the steering wheel while pressing the
engine start button (refer to Section 2 “Starting
the engine”).
Vibrations. Tyres not inflated to correct pres-
sures, incorrectly balanced or dam-
aged. Check the tyre pressures. If this is not the
problem, have them checked by an approved
Dealer.

7.3
ALPHABETICAL INDEX (3/5)
instrument panel ..............................................1.60 → 1.66
instrument panel ...........................................1.60 → 1.72, 1.78
instrument panel messages...................................1.65 → 1.72
interior trim maintenance ..................................................... 4.11 – 4.12
ionizer ................................................................\
................ 3.14
L
levels: brake fluid ...................................................................... 4.5
coolant ................................................................\
........... 4.4
windscreen washer reservoir ......................................... 4.5
lighting: exterior .............................................................1.\
78 → 1.80
instrument panel .......................................................... 1.78
interior ...............................................................\
.. 3.18, 5.12
lights adjustment .............................................................\
...... 1.81
lights: adjusting ..............................................................\
........ 1.81
brake lights ....................................................... 5.10 – 5.11
dipped beam headlights ............................... 1.60, 1.78, 5.9
direction indicators ............................ 1.60, 1.76, 5.9 – 5.10
fog lights .................................................... 1.60, 1.80, 5.11
hazard warning ............................................................ 1.76
indicator lights .............................................................. 5.11
main beam headlights .................................. 1.60, 1.79, 5.9
number plate lights ...................................................... 5.11
reversing lights ............................................................. 5.11
side lights ............................................................ 1.78, 5.10
locking the doors ..........................................1.18 → 1.26, 1.29
M
maintenance: bodywork ............................................................ 4.9 – 4.10
interior trim ........................................................ 4.11 – 4.12 mechanical .........................................4.2 – 4.3, 6.7
→ 6.12
map reading lights ............................................................. 3.18
methods of restraint in addition to the seat belts ...1.35 → 1.41
multimedia (equipment) ..................................................... 3.29
multimedia equipment .............................................. 3.29, 5.16
N
navigation .............................................................\
............. 3.29
navigation system .............................................................. 3.29
O
opening the doors ..................................................1.25 → 1.28
operating faults .............................................1.71, 5.22 → 5.25
P
paintwork maintenance ....................................................... 4.9 – 4.10
parking distance control.........................................2.26 → 2.29
pedestrian warning system ................................................ 1.77
power-assisted steering.................................................\
.... 1.55
practical advice ......................................................... 2.9 – 2.10
presentation of the electric vehicle important recommendations .......................................... 1.7
pretensioners .........................................................1\
.35 → 1.38
R
radio...................................................................\
................ 3.29
range of the traction battery.......................................2.6 → 2.8
rear bench seat.........................................................\
......... 3.24
rear parcel shelf ................................................................. 3.25
rear seats functions ..............................................................\
........ 3.24
rear view camera .................................................... 2.28 – 2.29
rear view mirrors ................................................................ 1.75
RENAULT ANTI-INTRUDER DEVICE (RAID) ................... 1.29