phone RENAULT ZOE 2014 1.G Owners Manual

1.3
ELECTRIC VEHICLE: introduction (2/5)
Electric vehicles have special features,
but operate in a similar manner to con-
ventional vehicles.
The main difference in electric vehicles
is the exclusive use of electric energy
instead of fuel, as used in convention
vehicles.
We therefore recommend that you read
these instructions describing your elec-
tric vehicle carefully.
Connected services(depending on vehicle)
Your electric vehicle has connected
services that provide information and/
or control:
– your vehicle’s charging status;
– the traction battery charging pro-gramming, based on certain choices
on offer;
– air-conditioning remote program- ming (please see the information on
“Air-conditioning: remote activation”
in Section 3);
– ...
You can subscribe to a connected
service or extend it at any time by
consulting an authorised dealer.
12
3
You can access these services by:
– digital devices (mobile telephones 2,
your computer 3, etc);
– multimedia display 1.
For further information, please contact
an authorised dealer.

1.21
HANDS-FREE RENAULT CARD: use (1/3)
UseOn equipped vehicles, in addition to
the functions of the above-mentioned
remote control RENAULT card, it can
be used to lock/unlock without using
the RENAULT card, when it is in access
zone 1.Unlocking the vehicleWith the RENAULT card in zone 1 and
the vehicle locked, press button 3 on
handle 2 on one of the two front doors:
the vehicle will unlock.
Pressing button 4 also unlocks all the
doors and the tailgate.
The hazard warning lights flash once
to indicate that the doors have been un-
locked.
NB: the vehicle cannot be locked again
for three seconds after unlocking after
pressing button 3.
1
2
34
Do not store the RENAULT card
anywhere it may come into con-
tact with other electronic equipment
(computer, PDA, phone, etc.) as this
could hinder its operation.
After unlocking the vehicle or the
boot only using the buttons of the
RENAULT card, remote locking and
unlocking in hands-free mode are
deactivated.
To reactivate the hands-free mode:
restart the vehicle.

1.27
LOCKING/UNLOCKING THE DOORS (1/2)
Locking/Unlocking the doors
from the outside
This is done using the RENAULT Card;
see the “RENAULT Card” information in
Section 1.
In certain cases, the RENAULT card
may not work:
– the card battery RENAULT is drained, flat 12 V battery, etc.
– if equipment operating on the same frequency as the card (mobile
phones, etc.) is used;
– vehicle located in a high electromag- netic radiation zone.
It is then possible:
– to use the key integrated into the card to unlock the front left-hand
door;
– to lock each of the doors manually;
– to use the interior door locking/un- locking control (refer to the following
pages).
Using the key integrated in
the RENAULT card
Insert key 1 into the lock in the driver’s
door and lock or unlock.
Locking the doors manually
Turn screw 2 with the door open (using
the end of the key) and close the door.
This means that the doors are then
locked from the outside.
The doors may then only be opened
from the inside or by using the key in
the front left-hand door.
2
1

1.38
METHODS OF RESTRAINT IN ADDITION TO THE FRONT SEAT BELTS (4/4)
Warnings concerning the driver’s air bag
– Do not modify the steering wheel or the steering wheel boss.
– Do not cover the steering wheel boss under any circumstances.
– Do not attach any objects (badge, logo, clock, telephone holder, etc.) to the steering wheel boss.
– The steering wheel must not be removed (except by qualified personnel f\
rom our Network).
– When driving, do not sit too close to the steering wheel. Sit with your \
arms slightly bent (see the information on “Adjusting
your driving position” in Section 1). This will allow sufficient space for the air bag to deploy correctly and be fully effective.
Warnings concerning the passenger air bag
– Do not attach or glue any objects (badge, logo, clock, telephone holder\
, etc.) to the dashboard on or near the air bag.
– Do not place anything between the dashboard and the passenger (pet, umb\
rella, walking stick, parcels, etc.).
– The passenger must not put his or her feet on the dashboard or seat as t\
here is a risk that serious injuries may occur. In general, parts of the body should be kept away from the dashboard (knee\
s, hands, head, etc.).
– The devices in addition to the front passenger seat belt should be react\
ivated as soon as a child seat is removed, to ensure the protection of the passenger in the event of an impact.
A REAR-FACING CHILD SEAT MUST NOT BE FITTED TO THE FRONT PASSENGER SEAT UNLESS THE ADDITIONAL RESTRAINT SYSTEMS, I.E. THE PASSENGER AIR BAG, ARE DEACTIVATED.
(refer to the information on “Child safety: deactivating/activating \
the front passenger air bag” in Section 1)
Warnings concerning the anti-submarining air bag
Do not let a child under the age of 12 sit in this seat. When triggered,\
the anti-submarining air bag may project objects left on
the seat base with a great deal of force.
Risk of serious injury.
All of the warnings below are given so that the air bag is not obstructe\
d in any way when it is inflated and also to prevent
the risk of serious injuries caused by items which may be dislodged when\
the air bag inflates.

2.3
Operating faults
In certain cases, the hands-free
RENAULT card may not work:
– the card battery RENAULT is drai-ned, flat 12 V battery, etc.
– near to appliances operating on the same frequency as the card (moni-
tor, mobile phone, video game, etc.);
– vehicle located in a high electroma- gnetic radiation zone.
The message “Please insert keycard”
appears on the instrument panel.
Insert the RENAULT card fully into card
reader 2.
Conditions for stopping the
engine
The vehicle must be stationary, with the
lever positioned to N or P.
STARTING, STOPPING THE ENGINE (2/2)
Hands-free RENAULT card
With the card in the vehicle, press
button 1: the engine switches off and
the message READY goes out on the
instrument panel. The steering column
is locked when the driver’s door is
opened or the vehicle is locked.
If the card is no longer in the passenger
compartment when you try to switch
the engine off, the message “No key-
card Press and hold” appears on the
instrument panel: press the button 1 for
longer than two seconds.
With the engine switched off, any ac-
cessories being used (radio, etc.) will
continue to function for approximately
10 minutes.
When the driver’s door is opened, the
accessories stop working.
Remote control RENAULT card
With the card in reader 2 , press
button 1: the engine will stop. The mes-
sage READY goes out on the instru-
ment panel.
Removing the card from the reader
locks the steering column.
Special note
If the card is no longer in the reader
when you try to switch the engine off,
the message “No keycard Press and
hold” will appear on the instrument
panel: press the button 1 for longer
than two seconds.
1
When you leave your vehi-
cle, especially if you have
your RENAULT card with
you, check that the engine
is completely switched off.
2

3.29
The presence and location of this equip-
ment depends on the vehicle version.
1 Multimedia touchscreen display;
2 Multimedia sockets;
3 Voice commands;
4 Steering column control;
5 Microphone.
Refer to the equipment instructions
for information on how to operate
this equipment.
Using the telephone
We remind you of the need
to conform to the legislation
in force concerning the use
of such equipment.
MULTIMEDIA EQUIPMENT
1
5
3
2
4

5.17
ACCESSORIES
Electrical and electronic accessoriesBefore installing this type of accessory (particularly for transmitters\
/receivers: frequency bandwidth, power level, po-
sition of the aerial, etc.), make sure it is compatible with your vehic\
le. You can get advice from an authorised dealer.
Connect accessories with a maximum power of 120 watts only. Fire hazard.
No work may be carried out on the vehicle’s 12 V electrical or radio circuits, except by Authorised Dealers: an incorrectly con -
nected system may result in damage being caused to the electrical equipm\
ent and/or the components connected to it.
If the vehicle is fitted with any aftermarket electrical equipment, make\
sure that the installation is correctly protected by a fuse.
Establish the rating and position of this fuse.
Use of transmission/receiving devices (telephones, CB equipment etc.).\
Telephones and CB equipment with integrated aerials may cause interferenc\
e to the electronic systems originally fitted to the
vehicle: it is advisable only to use equipment with an external aerial. \
Furthermore, we remind you of the need to conform
to the legislation in force concerning the use of such equipment.
Fitting after-market accessoriesIf you wish to install accessories on the vehicle: please contact an aut\
horised dealer. Also, to ensure the correct operation o f
your vehicle, and to avoid any risk to your safety, we recommend that you use only accessories specifically designed for y\
our
vehicle, which are the only accessories for which the manufacturer will \
provide a warranty.
If you are using an anti-theft device, only attach it to the brake pedal\
.
Obstructions to the driver
On the driver’s side, only use mats suitable for the vehicle, attached with the pre-fi\
tted components, and check the fitting re gu-
larly. Do not lay one mat on top of another. There is a risk of wedging the pedals

5.23
OPERATING FAULTS (2/4)
FAULTSPOSSIBLE CAUSESWHAT TO DO
The programmable air conditioning
fails to work. One of the usage conditions is not
complied with (the traction battery
is not charged, etc).Please refer to the information on “Air-
conditioning: programming” in Section 3.
The remote control does not lock or
unlock the doors. The remote control battery is flat. Use the emergency key.
Use of appliances operating on
the same frequency as the remote
control (mobile phone, etc.).Stop using the devices or use the key.
Vehicle located in a high electro-
magnetic radiation zone.
Secondary 12 V battery dis-
charged. Replace the battery. You can still lock/unlock
and start your vehicle (refer to the information
on “Locking, unlocking the opening elements”
in Section 1 and “Starting, stopping the engine”
in Section 2).
The steering column remains
locked. Steering wheel locked.
Move the steering wheel while pressing the
engine start button (refer to Section 2 “Starting
the engine”).
Vibrations. Tyres not inflated to correct pres-
sures, incorrectly balanced or dam-
aged. Check the tyre pressures. If this is not the
problem, have them checked by an approved
Dealer.

7.2
ALPHABETICAL INDEX (2/5)
E
»ECO» mode function ......................................................... 2.8
ECO driving ...............................................................2.6 → 2.8
ECO mode ........................................................................\
... 2.8
electric beam height adjustment ........................................ 1.81
»400 volt» electrical circuit ........................................1.2 → 1.6
electric vehicle vehicle range ...................................................... 2.9 – 2.10
noise ..................................................................\
............ 1.6
charge ................................................................1.8 → 1.15
driving .......................................................... 1.6, 2.9 – 2.10
presentation .........................................................1.2 → 1.6
important recommendations .......................................... 1.7
electric windows ..................................................... 3.16 – 3.17
Electronic Stability Program: ESP .........................2.15 → 2.18
emergency brake assist.........................................2.15 → 2.18
emergency braking ................................................2.15 → 2.18
emergency key ....................................................... 1.18 – 1.19
energy »ECO» mode ................................................................. 2.8
saving .................................................................\
........... 2.9
charge meter (function) .................................................. 2.6
range ..................................................................\
..2.6 → 2.8
energy saving ..........................................................2.6 → 2.10
energy consumption ............................. 1.63 – 1.64, 2.9 – 2.10
energy recovery ................................................................... 2.9
engine specifications ........................................................... 6.3
environment ............................................................\
........... 2.11
ESP: Electronic Stability Program .........................2.15 → 2.18
external temperature .............................................. 1.73 – 1.74
F
faults operating faults ................................................5.22 → 5.25
fitting a radio ...................................................................... 5.16
fittings ...............................................................\
.....3.19 → 3.21fragrance diffuser ............................................................... 3.13
fragrance ..............................................................\
............. 3.13
front passenger air bag deactivation ................................. 1.52
front seat adjustment ......................................................... 1.30
front seats adjustment .......................................................1.30 → 1.34
with manual controls .................................................... 1.30
fuses ....................................................................... 5.13 – 5.14
G
gear lever..............................................................\
...... 2.4 – 2.5
glove box ........................................................................\
... 3.21
H
handbrake...............................................................\
............. 2.5
hands-free telephone integrated control ............................ 3.29
hazard warning lights signal ..................................... 1.76, 1.78
headlight beam adjustment ............................................... 1.81
headlight flashers .............................................................. 1.76
headlight washer ............................................................... 1.83
headrest................................................................\
............. 3.23
heating and air conditioning system .................................. 3.15
heating, air conditioning: programming ..........2.10, 3.9 → 3.12
heating system ...................................... 3.4 → 3.7, 3.9 → 3.12
heating/air conditioning programming .....................3.9 → 3.12
horn ...................................................................\
................ 1.76
horn: flash ..................................................................\
........... 1.76
sounding the horn ........................................................ 1.76
hubcap tool ........................................................................\
.. 5.2
I
indicators .............................................................\
....... 1.76, 5.9
indicators: direction indicators ................................................ 1.76, 5.9
exterior temperature indicator ...................................... 1.73

7.4
ALPHABETICAL INDEX (4/5)
RENAULT cardbattery ................................................................\
.......... 5.15
use ............................................................1.18 → 1.24, 3.8
RENAULT card battery ...................................................... 5.15
replacement parts ................................................................ 6.6
reverse gear selecting ................................................................ 2.4 – 2.5
reversing sensor ..................................................... 2.26 – 2.27
S
screen wash/wipe .............................................................. 1.84
seat belt pretensioners ..........................................1.35 → 1.38
front seat belt ...................................................1.35 → 1.38
seat belts ..................................1.31 → 1.38, 1.40 – 1.41, 1.61
see-me-home lighting ............................................... 1.79, 1.81
service sheets..........................................................\
6.7 → 6.12
side protection devices ...................................................... 1.40
signals and lights ...................................................1.78 → 1.81
speakers location ...............................................................\
......... 5.16
speed control .............................................................. 2.4 – 2.5
speed limiter .................................................1.61, 2.19 → 2.21
spoiler ................................................................\
................ 3.27
starting ........................................................................\
2.2 – 2.3
starting the engine ...................................................... 2.2 – 2.3
steering wheel adjustment .............................................................\
...... 1.55
stopping the engine ............................................................. 2.3
storage compartment.............................................3.19 → 3.21
storage compartments ...........................................3.19 → 3.21
sun visor ........................................................................\
.... 3.18
T
tailgate ...............................................................\
................ 3.27
tanks and reservoirs brake fluid ...................................................................... 4.5 coolant ................................................................\
........... 4.4
tanks and reservoirs: windscreen washer ........................................................ 4.5
technical specifications ........................................................ 6.6
telephone ..............................................................\
............. 3.29
temperature regulation ..............................................3.4 → 3.7
tool kit ........................................................................\
.......... 5.2
towing in the event of energy failure ...........................5.19 → 5.21
breakdown .......................................................5.19 → 5.21
towing hitch...................................................... 5.2, 5.20 – 5.21
towing rings ................................................... 1.45 – 1.46, 3.28
traction battery ...........................................................1.2 → 1.6
traction battery charge .............................................1.8 → 1.15
traction control .......................................................2.15 → 2.18
transporting children ..........................1.42 – 1.43, 1.45 → 1.54
transporting objects in the luggage compartment ............................. 3.27 – 3.28
trip computer and warning system.........................1.65 → 1.72
tyre inflation kit......................................................\
.....5.3 → 5.5
tyre pressure............................................2.12 → 2.14, 4.8, 5.7
tyre pressure loss warning.....................................2.12 → 2.14
tyre pressures ...................................................................... 4.8
tyres .............................................. 2.12 → 2.14, 4.8, 5.6 → 5.8
U
unlocking the doors ................................................ 1.27 – 1.28
V
vehicle range ...........................................................2.6 → 2.10
ventilation ............................................................\
......3.4 → 3.7
W
warning buzzer ..................................... 1.25 – 1.26, 1.76, 1.79
warning lights.....................................1.60 → 1.62, 1.65 – 1.66
washing .................................................................... 4.9 – 4.10