RENAULT ZOE 2016 1.G User Guide

1.5
The vehicle drive system
in an electric vehicle uses
a direct voltage of approx-
imately 400 volts. This
system can get hot during and after
switching off the ignition. Respect
warning messages given on the
labels in the vehicle.
All interventions or modifications to
the 400V electrical system (com-
ponents, cables, connectors, trac-
tion battery) are strictly prohibited
due to the risks they present to your
safety. Please contact an authorised
dealer.
The risk of serious burns or elec-
tric shocks can lead to death.
A
ELECTRIC VEHICLE: introduction (4/5)
The A symbol denotes the electrical
elements of your vehicle which may
present health risks.400 volt electrical circuit
The 400 V electrical circuit is denoted
by orange cables 6 and parts bearing
the
ṑ symbol.
6

1.6
Driving
As with a car with an automatic gear-
box, you will have to get used to not
using your left foot, and not using this
foot to brake.
When driving, if you lift your foot off the
accelerator pedal or depress the brake
pedal, the motor generates electrical
current during deceleration, and this
energy is used to brake the vehicle and
recharge the traction battery. Please
refer to the information on the “Charge
meter” in Section 2.
Special feature:
After a maximum charge of the battery
and during the first few miles of using
the vehicle, the engine brake will be
temporarily reduced. Please adapt your
driving style appropriately.
ELECTRIC VEHICLE: introduction (5/5)
Bad weather, flooded roads:
Do not drive through floods
if the depth of water is
above the lower edge of
the wheel rims
Your electric vehicle is
silent, so when you get out,
place the gear selector on
P, engage the handbrake
and switch off the ignition.
RISK OF SERIOUS INJURY
The engine brake should
under no circumstances be
used as a substitute for the
brake pedal.
Noise
Electric vehicles are particularly quiet.
You will not yet necessarily be used to
it, and neither will other road users. It
is difficult for them to hear the vehicle
when it is moving.
We would therefore recommend that
you are aware of the horn and make
use of it, especially when driving in a
built-up area or when manoeuvring.
Please refer to the information on the
“Pedestrian horn” in Section 1.
As the motor is silent, you will hear
noises that you are not used to hearing
(aerodynamic noises, tyre noise, etc.)
When charging, the vehicle may emit
noises (fan, relays, etc).
When the vehicle is stopped, the heat-
ing system may start automatically for
self-maintenance.
Obstructions to the driver
On the driver’s side, only
use mats suitable for the
vehicle, attached with the
pre-fitted components, and check
the fitting regularly. Do not lay one
mat on top of another.
There is a risk of wedging the
pedals

1.7
IMPORTANT RECOMMENDATIONS
Please read these instructions carefully. Failure to follow these instructions may lead to a risk of fire, serious injury
or electric shock which may present a risk to life.
In the event of an accident or impact
In the event of an accident or an impact to the underside of the vehicle\
(e.g.: striking a post, raised kerb or other street fu rni-
ture), this may damage the electric circuit or the traction battery.
Have the vehicle checked by an authorised dealer.
Never touch the “400 volt” components or orange cables which are e\
xposed and visible inside or outside the vehicle.
In the event of serious damage to the traction battery, leaks may occur:
– never touch the liquids (fluids, etc.) coming from the traction batter\
y;
– in the event of contact with the body, wash the affected area with plenty of water and consult a doctor as soon as possibl\
e.
In the event of an impact, even slight, against the charging flap and/or\
valve, have them checked by an authorised dealer as
soon as possible.
In the event of fire
In the event of fire, make everyone evacuate the vehicle immediately and\
contact the emergency services, informing them that
this is an electric vehicle.
Only use extinguishing agents ABC or BC that are permitted for use with electrical fires. Do not use w\
ater or other extinguish-
ing agents.
In the event of damage to the electrical circuit, please call an authori\
sed dealer.
All towing operations
Please refer to the information on “Towing, breakdowns” in Section 5.
Washing the vehicle
Never wash the engine compartment, the charging connection or the tracti\
on battery with a high-pressure jet.
This risks damaging the electric circuit.
Never wash the vehicle while it is charging.
Risk of electric shock and a risk to life.

1.8
ELECTRIC VEHICLE: charging (1/8)
Charging schematic diagram
1 Electric charging connection
2 Charging cord
3 Specific wall socket or recharging ter-
minal
If you have any questions regarding
the equipment needed for charging,
please ask an authorised dealer.
1
2
3

1.9
ELECTRIC VEHICLE: charging (2/8)
Important recommendations for charging your vehiclePlease read these instructions carefully. Failure to follow these instructions may lead to a risk of fire, serious injury
or electric shocks which could result in death.
Charging
Do not do anything to the vehicle during charging (washing, working in \
the engine compartment, etc.).
In the event of the presence of water, signs of corrosion or foreign bodies in the charging cord connector or\
in the vehicle ch arg-
ing socket, do not charge the vehicle. Fire hazard.
Do not attempt to touch the cord contacts, the domestic socket or the ve\
hicle charging socket, or introduce objects into them.
Never plug the charging cord into an adapter, multiple socket or extension lead.
The use of generators is prohibited.
Do not remove or change the vehicle charging socket or the charging cord\
. Fire hazard.
Do not modify or perform any action on the installation during charging.\
In the event of an impact, even slight, against the charging socket or v\
alve, have them checked by an authorised dealer as
soon as possible.
Take care of the cord: do not tread on it, immerse it in water or pull on\
it or let anything knock against it.
Check regularly that the charging cord is in good condition.
Do not use in the event of any damage to the charging cord (corrosion, \
discolouring, cuts, etc.) or to the unit. Please see an
authorised dealer for a replacement.

1.10
Charging cord A
This cord, designed for specific wall
sockets or public terminals, enables the
standard charge of the traction battery.
A
ELECTRIC VEHICLE: charging (3/8)
Always read the charging cord instruc-
tions carefully before using it B.
B
Charging cord B
This cord allows:
– standard charge, on a socket used
only for the vehicle (14A charge);
– occasional charge using a domestic socket, when you are not at home,
for example (10A charge).
Sockets must be fitted as stated in the
instructions in the instructions supplied
with the charging cord B.
C
B
D
If a charging cord malfunctions
during the charging process (red
warning light on the unit D), stop
charging immediately. Please refer
to the cord instructions.
We recommend that you use a
charging cord that enables a stand-
ard charge to charge the traction
battery.
Each charging cord is stored in a
bag in the boot of the vehicle.
Never leave the socket hanging by
the cord. Use the hooks C to attach
it.

1.11
Important recommendations for charging your vehiclePlease read these instructions carefully. Failure to follow these instructions may lead to a risk of fire, serious injury
or electric shocks which could result in death.
Choice of charging cord
The standard charging cords supplied with the vehicle have been designed\
specifically for this vehicle. It is designed to prote ct
you against the risks of electric shock that can lead to death or fire.
For safety reasons, the use of a charging cord not recommended by the ma\
nufacturer is strictly forbidden. Failure to follow
this instruction can lead to risks of fire or electric shock that can pr\
ove fatal. For information on a charging cord suited to your
vehicle, please consult an authorised dealer.
Installation
For a standard charge
– Using the charging cord A
Have a special wall socket installed by a qualified professional.
– Using the charging cord B
The socket used to charge electric vehicles (14A charge) must be fitted by a qualified professional. Read the instructi\
ons provided with this product carefully.
For occasional charging (charging cord B)
With a domestic socket (10A charge)
Have a professional check that each socket to which you intend to connec\
t the charging cord complies with the standards
and regulations in force in your country.
Please read the instructions that come with the charging cord carefully \
to learn about precautions you must take when using the product and the technical specifications required when fitting the s\
ocket.
ELECTRIC VEHICLE: charging (4/8)

1.12
ELECTRIC VEHICLE: charging (5/8)
1
Avoid charging and parking your vehi-
cle in extreme temperatures (hot or
cold).
When the vehicle is parked for more
than seven days in temperatures below
about -25°C, charging the traction bat-
tery can become impossible.
When the vehicle is parked for more
than three months with near zero
charge, charging the battery can
become impossible.
To preserve the service life of your trac-
tion battery, avoid parking the vehi-
cle for more than one month with high
charge, especially when the weather is
very hot.
Favour charging the traction battery
after driving and/or in mild tempera-
tures. Otherwise, charging may take a
longer period of time or even become
impossible.
In the absence of any protection
against overvoltage, you are recom-
mended not to charge the vehicle in
stormy weather (lightning, etc).
To avoid disturbing the char-
ging monitoring system,
do not install any antistatic
strip to the vehicle.
Recommendations
– In high temperatures, try to park and recharge the vehicle in a shaded/co-
vered location.
– Charging can be performed in the rain or snow.
– Activating the air-conditioning in- creases the charge duration period.
Note:
If in a snowy environment, remove
snow from the vehicle charging area
before plugging in or disconnecting.
Snow in the socket may block the in-
sertion of the charging cord plug.
Charging connection 1
The vehicle has a charging connection
located at the front of the vehicle.

1.13
ELECTRIC VEHICLE: charging (6/8)
6
– press the button 5 on the RENAULT card or press the switch 4 to unlock
the charging flap 6.
On the instrument panel, a red warn-
ing light 10 comes on and the Z.E.
warning light 7 comes on in blue;
– open the valve 8;
– grab the handle 9;Recharging the traction
battery
With the ignition off and the gear lever
in position P:
– take the charging cord located in the
boot of your vehicle;
– remove it from its storage bag;
– plug in the end of the cord to the power supply;
4
– plug in the vehicle cord. The Z.E. warning light 7 flashes rapidly;
– after you hear a locking click, check that the charging cord is properly
plugged in. To check the locking, pull
gently on the handle 9.
The charging cord is automatically
locked with the vehicle. This will make it
impossible to unplug the cord from your
vehicle.
Make sure you fully uncoil the char-
ging cord to limit its heating.
10
8
9
7
5
Do not use an extension
lead, multiple socket or
adapter.
Fire hazard.

1.14
During charging, the Z.E. warning
light 7 flashes blue slowly.
During charging, the following infor-
mation is displayed on the instrument
panel:
– the energy level on the battery warn-ing light 11;
– the battery refill rate;
ELECTRIC VEHICLE: charging (7/8)
11
12
– an estimate of the remaining charg- ing time (this is not displayed after
about 95% charge);
– the instrument panel background flashes blue;
– the warning light 12 indicates that
the cord is attached to the power
supply. At the end of a full charge, the Z.E.
warning light
7 will remain blue. After
a few seconds, the whole display
switches off on the instrument panel.
You do not need to wait until the charge
is at reserve levels to recharge your
vehicle.
Operating fault
Impossible to charge the battery
This can be due to charging pro-
grammed at a time that conflicts with
your instantaneous load demand.
Cancel the charging programming
(refer to the information on “Electric
vehicle: charging programming” in
Section 1).
If no charge is programmed, contact an
authorised dealer.
7
The traction battery charging time depends on the amount of energy remai\
ning
and the power delivered by the charging terminal. The information is displayed
on the instrument panel during charging. Please see the information on “\
Displays
and indicators” in Section 1.
In the event of a problem, we recommend that you replace it with an iden\
tical
cord. Please see an authorised dealer.