Head RENAULT ZOE 2016 1.G Owner's Manual

4.10
Using a roller type car wash
Return the windscreen wiper stalk to
the Park position (refer to the informa-
tion on the “Windscreen washer, wiper”
in Section 1). Check the mounting of
external accessories, additional lights
and mirrors, and ensure that the wiper
blades are secured with adhesive tape.
Remove the radio aerial mast if your
vehicle is fitted with this equipment.
Remember to remove the tape and refit
the antenna after washing.
Observe the vehicle stopping distances
when driving on gravelled surfaces to
prevent paint damage.
Repair, or have repaired quickly, areas
where the paint has been damaged, to
prevent corrosion spreading.
Remember to visit the body shop pe-
riodically in order to maintain your
anti-corrosion warranty. Refer to the
Maintenance Document.
Respect local regulations about wash-
ing vehicles (e.g. do not wash your ve-
hicle on a public highway).
If it is necessary to clean mechani-
cal components, hinges, etc., spray
them with products approved by our
Technical Department to protect them
after they have been cleaned.
BODYWORK MAINTENANCE (2/2)
Cleaning the headlights
As the headlights are made of plastic
“glass”, use a soft cloth or cotton wool
to clean them. If this does not clean
them properly, moisten the cloth with
soapy water, then wipe clean with a soft
damp cloth or cotton wool.
Finally, carefully dry off with a soft dry
cloth.
Cleaning products containing alco-
hol must not be used.
Vehicles with a matte paint
finish
This type of paint requires certain pre-
cautions.
Do not do the following
– use wax-based products (polishing);
– rub too hard;
– wash the vehicle in a roller-type car
wash;
– wash the vehicle using a high-pres-
sure device;
– attach stickers to the paintwork (risk
of leaving marks).
You should do the following
Wash the vehicle by hand using plenty
of water, using a soft cloth or a gentle
sponge.
We have selected special products
to care for your vehicle and you can
obtain these from the manufactur-
er’s accessory outlets.
Washing the vehicle
Never wash the engine
compartment, the charging
connection or the traction
battery with a high-pressure jet.
This risks damaging the electric cir-
cuit.
Never wash the vehicle while it is
charging.
Risk of electric shock and a risk to
life.

5.1
Section 5: Practical advice
Tool kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.2
Tyre inflation kit . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.3
Tyres (tyre and wheel safety, use in winter) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . 5.6
Headlights (changing bulbs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . 5.9
Rear lights (changing bulbs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . 5.10
Indicator lights (changing bulbs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . 5.11
interior lighting: changing bulbs . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.12
Fuses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.13
RENAULT card: battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . 5.15
Fitting a radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.16
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.17
Wipers (replacing blades) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . . . 5.18
Towing/breakdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . . . . . 5.19
Operating faults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.22

5.9
FRONT HEADLIGHTS: changing bulbs
Direction indicators
Unscrew bulb holder 1 a quarter of a
turn, then replace the bulb.
Bulb type: PY21W.
The bulbs detailed below can be re-
placed. However, we would advise you
to have them replaced by an authorised
dealer if it proves difficult.
1A
Obtain an emergency kit containing
a set of spare bulbs and fuses from
an approved Dealer.
Main beam/dipped headlights
Remove cover A.
Unscrew bulb holder 2 and remove the
set from its housing.
Disconnect the bulb.
Bulb type: H7.
It is essential to use anti U.V. 55W
bulbs so as not to damage the plastic
on the headlights.
Do not touch the bulb glass.
When the bulb has been changed,
make sure you refit the cover correctly.
During re-assembly, make sure you do
not trap the wiring with the bulb holder.
Daytime running lights
Please contact an authorised dealer.
The bulbs are under pres-
sure and can break when
replaced.
Risk of injury.
2
When working in the engine
compartment, certain parts
may be hot. In addition,
the engine cooling fan can
come on at any moment.
Risk of burns or serious injury.
Do not do any work under
the bonnet when the vehicle
is charging or when the igni-
tion is switched on.

5.10
– release the light assembly from out-side the vehicle by pulling towards
the rear;
– unscrew bulb holder 3 (parking light
and brake light) or 4 (direction indi-
cator), then replace the bulb.
Side light and brake light 5
Bulb type: PR21W.
Direction indicator lights 6
Bulb type: PY21W.
Direction indicator lights/
brake and side lights
– Open the boot;
– unclip the head of the upper clips 2
to unlock;
– unclip 2 on the trim;
– release trim;
– unscrew 1;
REAR LIGHTS AND SIDE LIGHTS: changing bulbs (1/2)
5
6
Refitting
To refit, proceed in the reverse order,
taking care not to damage the wiring.
The bulbs are under pres-
sure and can break when
replaced.
Risk of injury.
34
1
2

5.25
OPERATING FAULTS (4/4)
Electrical equipmentPOSSIBLE CAUSESACTION REQUIRED
The headlights
are not working. Only one: – blown bulb,
Replace the bulb.
– disconnected wire or incorrectly-posi- tioned connector, Check and reconnect the wire or the con-
nector.
Both: – if the circuit is fused. Check and replace if necessary.
The headlights do not switch off. Faulty electrical controls. Consult an approved dealer.
Traces of condensation in the lights. This is not a fault. The presence of traces of condensation in lights is a natural phe-
nomenon linked to variations in tempera-
ture.
These traces soon disappear when the
lights are switched on.

7.2
ALPHABETICAL INDEX (2/5)
E
»ECO» mode function ......................................................... 2.9
ECO driving ...............................................................2.7 → 2.9
ECO mode ........................................................................\
... 2.9
electric beam height adjustment ........................................ 1.83
»400 volt» electrical circuit ........................................1.2 → 1.6
electric vehicle vehicle range .................................................... 2.10 – 2.11
noise ..................................................................\
............ 1.6
charge ................................................................1.8 → 1.15
driving ........................................................ 1.6, 2.10 – 2.11
presentation .........................................................1.2 → 1.6
important recommendations .......................................... 1.7
electric windows ..................................................... 3.16 – 3.17
Electronic Stability Program: ESP .........................2.16 → 2.19
emergency brake assist.........................................2.16 → 2.19
emergency braking ................................................2.16 → 2.19
emergency key ....................................................... 1.18 – 1.19
energy »ECO» mode ................................................................. 2.9
saving .................................................................\
......... 2.10
charge meter (function) .................................................. 2.7
range ..................................................................\
..2.7 → 2.9
energy saving .......................................................... 2.7 → 2.11
energy consumption ........................... 1.65 – 1.66, 2.10 – 2.11
energy recovery ................................................................. 2.10
engine specifications ........................................................... 6.3
environment ............................................................\
........... 2.12
ESP: Electronic Stability Program .........................2.16 → 2.19
external temperature .............................................. 1.75 – 1.76
F
faults operating faults ................................................5.22 → 5.25
fitting a radio ...................................................................... 5.16
fittings ...............................................................\
.....3.19 → 3.21fragrance diffuser ............................................................... 3.13
fragrance ..............................................................\
............. 3.13
front passenger air bag deactivation ................................. 1.54
front seat adjustment ......................................................... 1.32
front seats adjustment .......................................................1.32 → 1.36
with manual controls .................................................... 1.32
fuses ....................................................................... 5.13 – 5.14
G
gear lever..............................................................\
...... 2.5 – 2.6
glove box ........................................................................\
... 3.21
H
handbrake...............................................................\
............. 2.6
hands-free telephone integrated control ............................ 3.29
hazard warning lights signal ..................................... 1.78, 1.80
headlight beam adjustment ............................................... 1.83
headlight flashers .............................................................. 1.78
headlight washer ............................................................... 1.85
headrest................................................................\
............. 3.23
heating and air conditioning system .................................. 3.15
heating, air conditioning: programming .......... 2.11, 3.9 → 3.12
heating system ...................................... 3.4 → 3.7, 3.9 → 3.12
heating/air conditioning programming .....................3.9 → 3.12
horn ...................................................................\
................ 1.78
horn: flash ..................................................................\
........... 1.78
sounding the horn ........................................................ 1.78
hubcap tool ........................................................................\
.. 5.2
I
indicators .............................................................\
....... 1.78, 5.9
indicators: direction indicators ................................................ 1.78, 5.9
exterior temperature indicator ...................................... 1.75

7.3
ALPHABETICAL INDEX (3/5)
instrument panel ..............................................1.62 → 1.68
instrument panel ...........................................1.62 → 1.74, 1.80
instrument panel messages...................................1.67 → 1.74
interior trim maintenance ..................................................... 4.11 – 4.12
ionizer ................................................................\
................ 3.14
L
levels: brake fluid ...................................................................... 4.5
coolant ................................................................\
........... 4.4
windscreen washer reservoir ......................................... 4.5
lighting: exterior .............................................................1.\
80 → 1.82
instrument panel .......................................................... 1.80
interior ...............................................................\
.. 3.18, 5.12
lights adjustment .............................................................\
...... 1.83
lights: adjusting ..............................................................\
........ 1.83
brake lights ....................................................... 5.10 – 5.11
dipped beam headlights ............................... 1.62, 1.80, 5.9
direction indicators ............................ 1.62, 1.78, 5.9 – 5.10
fog lights .................................................... 1.62, 1.82, 5.11
hazard warning ............................................................ 1.78
indicator lights .............................................................. 5.11
main beam headlights .................................. 1.62, 1.81, 5.9
number plate lights ...................................................... 5.11
reversing lights ............................................................. 5.11
side lights ............................................................ 1.80, 5.10
locking the doors ..........................................1.18 → 1.28, 1.31
M
maintenance: bodywork ............................................................ 4.9 – 4.10
interior trim ........................................................ 4.11 – 4.12 mechanical .........................................4.2 – 4.3, 6.7
→ 6.12
map reading lights ............................................................. 3.18
methods of restraint in addition to the seat belts ...1.37 → 1.43
multimedia (equipment) ..................................................... 3.29
multimedia equipment .............................................. 3.29, 5.16
N
navigation .............................................................\
............. 3.29
navigation system .............................................................. 3.29
O
opening the doors ..................................................1.27 → 1.30
operating faults .............................................1.73, 5.22 → 5.25
P
paintwork maintenance ....................................................... 4.9 – 4.10
parking distance control.........................................2.27 → 2.30
pedestrian warning system ................................................ 1.79
power-assisted steering.................................................\
.... 1.57
practical advice ....................................................... 2.10 – 2.11
presentation of the electric vehicle important recommendations .......................................... 1.7
pretensioners .........................................................1\
.37 → 1.40
R
radio...................................................................\
................ 3.29
range of the traction battery.......................................2.7 → 2.9
rear bench seat.........................................................\
......... 3.24
rear parcel shelf ................................................................. 3.25
rear seats functions ..............................................................\
........ 3.24
rear view camera .................................................... 2.29 – 2.30
rear view mirrors ................................................................ 1.77
RENAULT ANTI-INTRUDER DEVICE (RAID) ................... 1.31