Shock RENAULT ZOE 2016 1.G Owners Manual

1.5
The vehicle drive system
in an electric vehicle uses
a direct voltage of approx-
imately 400 volts. This
system can get hot during and after
switching off the ignition. Respect
warning messages given on the
labels in the vehicle.
All interventions or modifications to
the 400V electrical system (com-
ponents, cables, connectors, trac-
tion battery) are strictly prohibited
due to the risks they present to your
safety. Please contact an authorised
dealer.
The risk of serious burns or elec-
tric shocks can lead to death.
A
ELECTRIC VEHICLE: introduction (4/5)
The A symbol denotes the electrical
elements of your vehicle which may
present health risks.400 volt electrical circuit
The 400 V electrical circuit is denoted
by orange cables 6 and parts bearing
the
ṑ symbol.
6

1.7
IMPORTANT RECOMMENDATIONS
Please read these instructions carefully. Failure to follow these instructions may lead to a risk of fire, serious injury
or electric shock which may present a risk to life.
In the event of an accident or impact
In the event of an accident or an impact to the underside of the vehicle\
(e.g.: striking a post, raised kerb or other street fu rni-
ture), this may damage the electric circuit or the traction battery.
Have the vehicle checked by an authorised dealer.
Never touch the “400 volt” components or orange cables which are e\
xposed and visible inside or outside the vehicle.
In the event of serious damage to the traction battery, leaks may occur:
– never touch the liquids (fluids, etc.) coming from the traction batter\
y;
– in the event of contact with the body, wash the affected area with plenty of water and consult a doctor as soon as possibl\
e.
In the event of an impact, even slight, against the charging flap and/or\
valve, have them checked by an authorised dealer as
soon as possible.
In the event of fire
In the event of fire, make everyone evacuate the vehicle immediately and\
contact the emergency services, informing them that
this is an electric vehicle.
Only use extinguishing agents ABC or BC that are permitted for use with electrical fires. Do not use w\
ater or other extinguish-
ing agents.
In the event of damage to the electrical circuit, please call an authori\
sed dealer.
All towing operations
Please refer to the information on “Towing, breakdowns” in Section 5.
Washing the vehicle
Never wash the engine compartment, the charging connection or the tracti\
on battery with a high-pressure jet.
This risks damaging the electric circuit.
Never wash the vehicle while it is charging.
Risk of electric shock and a risk to life.

1.9
ELECTRIC VEHICLE: charging (2/8)
Important recommendations for charging your vehiclePlease read these instructions carefully. Failure to follow these instructions may lead to a risk of fire, serious injury
or electric shocks which could result in death.
Charging
Do not do anything to the vehicle during charging (washing, working in \
the engine compartment, etc.).
In the event of the presence of water, signs of corrosion or foreign bodies in the charging cord connector or\
in the vehicle ch arg-
ing socket, do not charge the vehicle. Fire hazard.
Do not attempt to touch the cord contacts, the domestic socket or the ve\
hicle charging socket, or introduce objects into them.
Never plug the charging cord into an adapter, multiple socket or extension lead.
The use of generators is prohibited.
Do not remove or change the vehicle charging socket or the charging cord\
. Fire hazard.
Do not modify or perform any action on the installation during charging.\
In the event of an impact, even slight, against the charging socket or v\
alve, have them checked by an authorised dealer as
soon as possible.
Take care of the cord: do not tread on it, immerse it in water or pull on\
it or let anything knock against it.
Check regularly that the charging cord is in good condition.
Do not use in the event of any damage to the charging cord (corrosion, \
discolouring, cuts, etc.) or to the unit. Please see an
authorised dealer for a replacement.

1.11
Important recommendations for charging your vehiclePlease read these instructions carefully. Failure to follow these instructions may lead to a risk of fire, serious injury
or electric shocks which could result in death.
Choice of charging cord
The standard charging cords supplied with the vehicle have been designed\
specifically for this vehicle. It is designed to prote ct
you against the risks of electric shock that can lead to death or fire.
For safety reasons, the use of a charging cord not recommended by the ma\
nufacturer is strictly forbidden. Failure to follow
this instruction can lead to risks of fire or electric shock that can pr\
ove fatal. For information on a charging cord suited to your
vehicle, please consult an authorised dealer.
Installation
For a standard charge
– Using the charging cord A
Have a special wall socket installed by a qualified professional.
– Using the charging cord B
The socket used to charge electric vehicles (14A charge) must be fitted by a qualified professional. Read the instructi\
ons provided with this product carefully.
For occasional charging (charging cord B)
With a domestic socket (10A charge)
Have a professional check that each socket to which you intend to connec\
t the charging cord complies with the standards
and regulations in force in your country.
Please read the instructions that come with the charging cord carefully \
to learn about precautions you must take when using the product and the technical specifications required when fitting the s\
ocket.
ELECTRIC VEHICLE: charging (4/8)

1.43
ADDITIONAL METHODS OF RESTRAINT
The air bag is designed to complement the action of the seat belt. Both \
the air bags and seat belts are integral parts of
the same protection system. It is therefore essential to wear seat belts\
at all times. If seat belts are not worn, the oc-
cupants are exposed to the risk of serious injury in the event of an acc\
ident. It may also increase the risk of minor su-
perficial injuries occurring when the air bag is deployed, although such\
minor injuries are always possible with air bags.
If the vehicle should overturn or suffer a rear impact, however severe, the pretensioners and air bags are no\
t always triggered .
Shocks to the underbody of the vehicle, e.g. from pavements, potholes or\
stones, can all trigger these systems.
– No work or modification whatsoever may be carried out on any part of the air bag system (air bags, preten\
sioners, compu-
ter, wiring harness, etc.), except by qualified personnel from an approved\
dealer.
– To ensure that the system is in good working order and to avoid accidenta\
l triggering of the system which may cause injury, only qualified Network personnel may work on the air bag system.
– As a safety precaution, have the air bag system checked if your vehicle \
has been involved in an accident, or is stolen or broken into.
– When selling or lending the vehicle, inform the user of these points and\
hand over this driver’s handbook with the vehicle.
– When scrapping your vehicle, contact your approved dealer for disposal o\
f the gas generator(s).
All of the warnings below are given so that the air bag is not obstructed in any way when it is inflated and also to prevent
the risk of serious injuries caused by items which may be dislodged when\
the air bag inflates.

2.6
Parking the vehicle
When the vehicle is at a standstill,
place the lever in position P: the drive
wheels are mechanically locked by the
transmission.
Apply the handbrake.
GEAR CONTROL (2/2)/HANDBRAKE
Operating fault
When setting off, if the lever is locked
in position P, even though you are de-
pressing the brake pedal and pressing
the unlocking button 2, the lever can still
be released manually. To do this, unclip
the cover 4 at the base of the lever.
Simultaneously press at the location 7
and the unlocking button 2 on the lever.
In the event of an impact to
the underside of the vehicle
(e.g.: striking a post, raised
kerb or other street furni-
ture), this may result in damage to
the vehicle (e.g.: twisted axle), the
electrical circuit or the traction bat-
tery.
Do not touch the circuit elements or
any fluids or liquids.
To prevent any risk of accident,
have your vehicle checked by an
authorised dealer.
Risk of serious injury or electric
shock and risk to life.
Handbrake
To release:
Pull the lever 6 up slightly, press
button 5 and then lower the lever to the
floor.
To apply:
Pull lever 6 upwards and make sure the
vehicle is immobilised.
When stationary and de-
pending on the slope and/or
vehicle load, it may be nec-
essary to pull up the hand-
brake at least two extra notches and
engage position P.
Make sure that the hand-
brake is properly released
when driving (red indicator
light off), otherwise over-
heating may occur.
6
7
5
4
2

4.6
The secondary battery is a 12 V battery:
this supplies the energy required to op-
erate vehicle equipment (lights, wind-
screen wipers, audio system, etc) and
certain safety systems, such as ABS.
You should not open it or add any
fluid.
SECONDARY 12 V BATTERY (1/2)
1
When working in the engine
compartment, certain parts
may be hot. In addition,
the engine cooling fan can
come on at any moment.
Risk of burns or serious injury.
Do not do any work under
the bonnet when the vehicle
is charging or when the igni-
tion is switched on.
For your own safety and for
the proper operation of the
vehicle’s electrical equip-
ment (lights, windscreen
wipers, ABS, etc.), any interven-
tion on the secondary 12 V battery
(removal, disconnection, etc.) must
categorically be performed by a
specialist professional.
Risk of serious burns or electric
shocks.
Respect categorically the replace-
ment intervals (without exceeding
them) as stated in the maintenance
document.
The battery is a specific type.
Please ensure it is replaced with the
same type.
Contact an Authorised Dealer.
Maintenance/replacementThe charge status of the 12 volt bat-
tery 1 can decrease, especially if you
use your vehicle:
– when the outside temperature drops;
– after extended use of energy-con- suming devices with the engine
switched off.

4.7
SECONDARY 12 V BATTERY (2/2)Breakdown recovery
To avoid damaging your vehicle, do
not recharge the secondary 12 V
battery using:
– an external battery charger;
– a battery from another vehicle.
Please contact an Authorised
Dealer.
Do not disconnect the sec-
ondary 12 V battery.
Risk of serious burns or
electric shocks.
Do not use your electric vehicle to
restart the 12 volt battery in another
vehicle. The 12 volt electric power of
an electric vehicle is not enough to
perform such an operation.
Risk of damage to vehicle
A234
567
Label AObserve the indications on the battery.
2 naked flames and smoking are forbid-
den;
3 eye protection required;
4 keep away from children;
5 explosive materials;
6 please consult the driver’s handbook;
7 corrosive substances.

4.10
Using a roller type car wash
Return the windscreen wiper stalk to
the Park position (refer to the informa-
tion on the “Windscreen washer, wiper”
in Section 1). Check the mounting of
external accessories, additional lights
and mirrors, and ensure that the wiper
blades are secured with adhesive tape.
Remove the radio aerial mast if your
vehicle is fitted with this equipment.
Remember to remove the tape and refit
the antenna after washing.
Observe the vehicle stopping distances
when driving on gravelled surfaces to
prevent paint damage.
Repair, or have repaired quickly, areas
where the paint has been damaged, to
prevent corrosion spreading.
Remember to visit the body shop pe-
riodically in order to maintain your
anti-corrosion warranty. Refer to the
Maintenance Document.
Respect local regulations about wash-
ing vehicles (e.g. do not wash your ve-
hicle on a public highway).
If it is necessary to clean mechani-
cal components, hinges, etc., spray
them with products approved by our
Technical Department to protect them
after they have been cleaned.
BODYWORK MAINTENANCE (2/2)
Cleaning the headlights
As the headlights are made of plastic
“glass”, use a soft cloth or cotton wool
to clean them. If this does not clean
them properly, moisten the cloth with
soapy water, then wipe clean with a soft
damp cloth or cotton wool.
Finally, carefully dry off with a soft dry
cloth.
Cleaning products containing alco-
hol must not be used.
Vehicles with a matte paint
finish
This type of paint requires certain pre-
cautions.
Do not do the following
– use wax-based products (polishing);
– rub too hard;
– wash the vehicle in a roller-type car
wash;
– wash the vehicle using a high-pres-
sure device;
– attach stickers to the paintwork (risk
of leaving marks).
You should do the following
Wash the vehicle by hand using plenty
of water, using a soft cloth or a gentle
sponge.
We have selected special products
to care for your vehicle and you can
obtain these from the manufactur-
er’s accessory outlets.
Washing the vehicle
Never wash the engine
compartment, the charging
connection or the traction
battery with a high-pressure jet.
This risks damaging the electric cir-
cuit.
Never wash the vehicle while it is
charging.
Risk of electric shock and a risk to
life.