maintenance RENAULT ZOE 2016 1.G Owners Manual

0.3
Getting to know your vehicle ...............................
Driving ...................................................................
Your comfort .........................................................
Maintenance .........................................................
Practical advice ....................................................
Technical specifications ......................................
Alphabetical index ...............................................
Sections
1
CONTENTS
2
3
4
5
6
7

1.6
Driving
As with a car with an automatic gear-
box, you will have to get used to not
using your left foot, and not using this
foot to brake.
When driving, if you lift your foot off the
accelerator pedal or depress the brake
pedal, the motor generates electrical
current during deceleration, and this
energy is used to brake the vehicle and
recharge the traction battery. Please
refer to the information on the “Charge
meter” in Section 2.
Special feature:
After a maximum charge of the battery
and during the first few miles of using
the vehicle, the engine brake will be
temporarily reduced. Please adapt your
driving style appropriately.
ELECTRIC VEHICLE: introduction (5/5)
Bad weather, flooded roads:
Do not drive through floods
if the depth of water is
above the lower edge of
the wheel rims
Your electric vehicle is
silent, so when you get out,
place the gear selector on
P, engage the handbrake
and switch off the ignition.
RISK OF SERIOUS INJURY
The engine brake should
under no circumstances be
used as a substitute for the
brake pedal.
Noise
Electric vehicles are particularly quiet.
You will not yet necessarily be used to
it, and neither will other road users. It
is difficult for them to hear the vehicle
when it is moving.
We would therefore recommend that
you are aware of the horn and make
use of it, especially when driving in a
built-up area or when manoeuvring.
Please refer to the information on the
“Pedestrian horn” in Section 1.
As the motor is silent, you will hear
noises that you are not used to hearing
(aerodynamic noises, tyre noise, etc.)
When charging, the vehicle may emit
noises (fan, relays, etc).
When the vehicle is stopped, the heat-
ing system may start automatically for
self-maintenance.
Obstructions to the driver
On the driver’s side, only
use mats suitable for the
vehicle, attached with the
pre-fitted components, and check
the fitting regularly. Do not lay one
mat on top of another.
There is a risk of wedging the
pedals

1.70
ON-BOARD COMPUTER: trip settings (2/3)
Examples of selectionsInterpreting the display selected
Service in
c) Service interval. Distance remaining until the next service (displayed in miles/kilome-
tres), then when the service nears, several scenarios are possible:
– distance/time remaining less than 900 miles (1,500 km) or one
month: the message “Service in” is displayed accompanied by the
distance or time;
– imminent service : the message “Schedule a service” is displayed,
accompanied by the nearest term (distance or time);
– mileage before service equal to 0 km/miles or service date
reached: the message “Carry out service” is displayed accompa-
nied by warning light
©.
The vehicle requires a service as soon as possible.
1,210 miles
or 3 months
Resetting the display after the service in accordance with the maintenan\
ce schedule.
The service interval must only be reset after a service which complies w\
ith the recommendations in the maintenance schedule.
Special note: To reset the service interval, press and hold one of the display reset bu\
ttons for approximately 10 seconds until
the display shows the mileage permanently.
The display of information shown below DEPENDS ON THE VEHICLE EQUIPMENT \
AND COUNTRY.

2.12
ENVIRONMENT
Please make your own
contribution towards
protecting the environment
too.
– Worn parts replaced in the course of routine vehicle maintenance (sec-
ondary 12 V battery, batteries, etc.)
must be disposed of through special-
ist organisations.
– At the end of the vehicle’s service life, it should be sent to approved
centres to ensure that it is recycled.
– In all cases, comply with local legis- lation.
Recycling
Your vehicle is 85% recyclable and
95% recoverable.
To achieve these objectives, many of
the vehicle components have been de-
signed to enable them to be recycled.
The materials and structures have
been carefully designed to allow these
components to be easily removed and
reprocessed by specialist companies.
In order to preserve raw material re-
sources, this vehicle incorporates nu-
merous parts made from recycled plas-
tics or renewable materials (vegetable
or animal-derived materials such as
cotton or wool).
Your vehicle has been designed with
respect for the environment in mind for
its entire service life: during production,
use and at the end of its life.
This commitment is illustrated by the
Renault eco² group signature.
Manufacture
Your vehicle has been manufactured at
an industrial site which uses a progress
policy to reduce environmental impacts
on rivers and natural areas (reduc-
tion of water and energy consumption,
visual and noise pollution, atmospheric
emissions and waste water, sorting and
reusing waste).

3.15
AIR CONDITIONING: information and advice on use
Do not open the refriger-
ant fluid circuit. The fluid
may damage eyes or skin.
Advice on use
In some situations, (air conditioning
off, air recirculation activated, ventila-
tion speed at zero or low, etc.) you may
notice that condensation starts to form
on the windows and windscreen.
If there is condensation, use the “Clear
View” function to remove it, then use
the air conditioning in automatic mode
to stop it forming again.
Maintenance
Refer to the Maintenance Document
for your vehicle for the inspection fre-
quency.
Range
It is normal to notice an increase in
energy usage when the air conditioning
is operating.
Recommendations to limit energy
consumption and maintain the
range of the vehicle:
Drive with the air vents open and the
windows closed.
If the vehicle has been parked in the
sun, open the doors for a few moments
to let the hot air escape before starting
the engine.
Favour:
– before departure, the use of the air- conditioning programming or remote
activation. Please refer to the infor-
mation on “Air-conditioning: pro-
gramming” and “Air-conditioning:
remote activation” in Section 2);
– during your journeys, using ECO mode. Please see information about
“ECO mode function” in Section 2.
Operating faults
As a general rule, contact your ap-
proved dealer in the event of an oper-
ating fault.
– Reduction in de-icing, demisting
or air conditioning performance.
This may be caused by the passen-
ger compartment filter cartridge be-
coming clogged.
– No hot or cold air is being pro-
duced. Check that the controls are
set correctly and that the fuses are
sound. Otherwise, switch off the
system.
Presence of water under the
vehicle.
After prolonged use of the air condi-
tioning system, it is normal for water
to be present under the vehicle. This is
caused by condensation.

4.1
Section 4: Maintenance
Bonnet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.2
Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.4Coolant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.4
Brake fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . . . . . . . . . 4.5
windscreen washer reservoir . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . 4.5
Secondary 12V battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . . . . . 4.6
Tyre Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.8
Bodywork maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . 4.9
Interior trim maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . 4.11

4.4
Replacement intervals
Refer to the Maintenance Document for
your vehicle.
LEVELS (1/2)
CoolantThe level is checked with the engine
switched off and on flat ground. The
level when cold must be between the
“MIN” and “MAX” marks on the coolant
reservoir 1. Top this level up when cold before the
“MINIMUM” mark is reached. Checking intervals
Check the coolant level regularly
(very severe damage is likely to be
caused to the engine if it runs out of
coolant).
If the level needs to be topped up, only
use products approved by our Technical
Department which ensure:
– protection against freezing;
– anticorrosion protection of the cool-
ing system.
No operations should be
carried out on the cooling
circuit when the engine is
hot.
Risk of burns.
Consult your approved dealer at
once if you notice an abnormal or
repeated drop in any of the fluid
levels.
Do not do any work under
the bonnet when the vehicle
is charging or when the igni-
tion is switched on.
1
When working in the engine
compartment, certain parts
may be hot. In addition,
the engine cooling fan can
come on at any moment.
Risk of burns or serious injury.
When working in the engine
compartment, ensure that
the windscreen wiper stalk
is in the park position.
Risk of injury.

4.5
Windscreen washer reservoir
Topping up
Open cap 3, fill until you can see the
fluid, then refit the cap.
Liquid
Screen wash product (product with
antifreeze in winter).
Jets
Use a tool such as a needle to adjust
the height of the windscreen washer
jets.
3
2
Brake fluid level
The level should be read with the engine
switched off and on level ground. This
should be checked frequently, and im-
mediately if you notice even the slight-
est loss in braking efficiency.
Consult your approved dealer at
once if you notice an abnormal or
repeated drop in any of the fluid
levels.
Topping up
After any operation on the hydraulic cir-
cuit, a specialist must replace the fluid.
Only use fluids approved by our
Technical Department (and taken from
a sealed container).
Replacement intervals
Refer to the Maintenance Document for
your vehicle.
Level 2
It is normal for the level to drop as
the linings become worn, but it should
never drop below the “MIN” warning
line.
If you wish to check the disc wear your-
self, you should obtain the document
explaining the checking procedure from
our network or from the manufacturer’s
website.
LEVELS (2/2)
When working in the engine
compartment, certain parts
may be hot. In addition,
the engine cooling fan can
come on at any moment.
Risk of burns or serious injury.

4.6
The secondary battery is a 12 V battery:
this supplies the energy required to op-
erate vehicle equipment (lights, wind-
screen wipers, audio system, etc) and
certain safety systems, such as ABS.
You should not open it or add any
fluid.
SECONDARY 12 V BATTERY (1/2)
1
When working in the engine
compartment, certain parts
may be hot. In addition,
the engine cooling fan can
come on at any moment.
Risk of burns or serious injury.
Do not do any work under
the bonnet when the vehicle
is charging or when the igni-
tion is switched on.
For your own safety and for
the proper operation of the
vehicle’s electrical equip-
ment (lights, windscreen
wipers, ABS, etc.), any interven-
tion on the secondary 12 V battery
(removal, disconnection, etc.) must
categorically be performed by a
specialist professional.
Risk of serious burns or electric
shocks.
Respect categorically the replace-
ment intervals (without exceeding
them) as stated in the maintenance
document.
The battery is a specific type.
Please ensure it is replaced with the
same type.
Contact an Authorised Dealer.
Maintenance/replacementThe charge status of the 12 volt bat-
tery 1 can decrease, especially if you
use your vehicle:
– when the outside temperature drops;
– after extended use of energy-con- suming devices with the engine
switched off.

4.9
BODYWORK MAINTENANCE (1/2)
What you should not doDo not degrease or clean mechani-
cal components (e.g. the engine com-
partment), underneath the body, parts
with hinges (e.g. inside the doors) and
painted plastic external fittings (e.g.
bumpers) using high-pressure clean-
ing equipment or by spraying on prod-
ucts not approved by our Technical
Department. Doing this could give rise
to corrosion or operational faults.
Wash the vehicle in bright sunlight or
freezing temperatures.
Do not scrape off mud or dirt without
pre-wetting.
Allow dirt to accumulate on the exterior.
Allow rust to form following minor im-
pacts.
Do not use solvents not approved by
our Technical Department to remove
stains as this could damage the paint-
work.
Do not drive in snow or muddy condi-
tions without washing the vehicle, par-
ticularly under the wheel arches and
body.
A well-maintained vehicle will last
longer. It is therefore recommended to
maintain the exterior of the vehicle reg-
ularly.
Your vehicle has been treated with very
effective anti-corrosion products. It is
nevertheless subject to various outside
influences.
Corrosive agents in the atmosphere
–
atmospheric pollution (built-up and
industrial areas),
– saline atmospheres (near the sea,
particularly in hot weather),
– seasonal and damp weather condi-
tions (e.g. road salt in winter, water
from road cleaners, etc.).
Minor impacts
Abrasive action
Dust and sand in the air, mud, road grit
thrown up by other vehicles, etc.
You should take a number of minor pre-
cautions in order to safeguard your ve-
hicle against such risks.You should
Wash your car frequently, with the
engine off , with cleaning products rec-
ommended by the manufacturer (never
use abrasive products). Rinse thor-
oughly beforehand with a jet:
– spots of tree resin and industrial
grime;
– mud in the wheel arches and under-
neath the body which forms damp
patches;
– bird droppings , which cause a
chemical reaction with the paint that
rapidly discolours paintwork and
may even cause the paint to peel
off;
wash the vehicle immediately to
remove these marks since it is im-
possible to remove them by polish-
ing;
– salt, particularly in the wheel arches
and underneath the body after driv-
ing in areas where the roads have
been gritted.
Withdraw the vegetable falls (resin, film
etc.) from the vehicle regularly.