battery RENAULT ZOE 2018 Owner's Guide

4.7
SECONDARY 12 V BATTERY (2/2)Breakdown recovery
To avoid damaging your vehicle, do
not recharge the secondary 12 V
battery using:
– an external battery charger;
– a battery from another vehicle.
Please contact an Authorised
Dealer.
Do not disconnect the sec-
ondary 12 V battery.
Risk of serious burns or
electric shocks.
Do not use your electric vehicle to
restart the 12 volt battery in another
vehicle. The 12 volt electric power of
an electric vehicle is not enough to
perform such an operation.
Risk of damage to vehicle
A234
567
Label AObserve the indications on the battery.
2 naked flames and smoking are forbid-
den;
3 eye protection required;
4 keep away from children;
5 explosive materials;
6 please consult the driver’s handbook;
7 corrosive substances.

4.11
Using a roller type car wash
Return the windscreen wiper stalk to
the Park position (refer to the informa-
tion on the “Windscreen washer, wiper”
in Section 1). Check the mounting of
external accessories, additional lights
and mirrors, and ensure that the wiper
blades are secured with adhesive tape.
Remove the radio aerial mast if your
vehicle is fitted with this equipment.
Remember to remove the tape and refit
the antenna after washing.
BODYWORK MAINTENANCE (3/3)Cleaning the headlights
As the headlights are made of plastic
“glass”, use a soft cloth or cotton wool
to clean them. If this does not clean
them properly, moisten the cloth with
soapy water, then wipe clean with a soft
damp cloth or cotton wool.
Finally, carefully dry off with a soft dry
cloth.
Do not use cleaning products con-
taining alcohol or utensils (e.g.: a
scraper).
Washing the vehicle
Never wash the engine
compartment, the charging
connection or the traction
battery with a high-pressure jet.
This risks damaging the electric cir-
cuit.
Never wash the vehicle while it is
charging.
Risk of electric shock and a risk to
life.
Vehicles with a matte paint
finish
This type of paint requires certain pre-
cautions.
Do not do the following
Use wax-based products (polishing).
Rub too hard.
Wash the vehicle in a roller-type car
wash.
Wash the vehicle using a high-pressure
device.
Attach stickers to the paintwork (risk of
leaving marks).
Wash the vehicle
using a high-pressure
cleaning device.
You should do the following
Wash the vehicle by hand using plenty
of water, using a soft cloth or a gentle
sponge.

5.1
Section 5: Practical advice
Tool kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.2
Tyre inflation kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.3
Tyres (tyre and wheel safety, use in winter) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . 5.6
Headlights (changing bulbs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . 5.9
Rear lights (changing bulbs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . 5.10
Indicator lights (changing bulbs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . 5.11
Interior lighting: changing bulbs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . 5.12
Fuses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.13
RENAULT card: battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . 5.15
Fitting a radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.16
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.17
Wipers (replacing blades) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . . . 5.18
Towing/breakdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . . . . . 5.19
Operating faults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.22

5.15
Operating faultsIf the battery is too weak to ensure cor-
rect operation, you can still start (insert
the RENAULT card in the card reader)
and lock/unlock the vehicle (refer to the
information on "Locking/unlocking the
doors" in Section 1).
RENAULT CARD: battery
Replacing the batteryWhen the message “Keycard battery
low” appears on the instrument panel,
replace the RENAULT card battery,
press the button 1 while pulling on
the emergency key 2 , then unclip the
cover 3 using the tab 4.
Remove the battery by pressing on one
side (movement A) and by lifting the
other (movement B) then replace it, en-
suring the polarity and model, shown
on cover 3 are respected.
Do not throw away your
used batteries; give them to
an organisation responsible
for collecting and recycling
batteries.
1
2
When refitting, proceed in the reverse
order, then depending on the vehicle,
press one of the buttons on the card
four times, close to the vehicle: the
message will disappear.
Note: it is not advisable to touch the
electronic circuit or contacts on the
RENAULT card when replacing the bat-
tery.
A
B
3
The batteries are available from approved Dealers, and their service lif\
e approxi-
mately two years. Check that there is no dye on the battery: risk of an \
incorrect
electrical contact.
4
Check that the cover is clipped shut.

5.19
Choice of breakdown service
In the event of an energy fault
In the event of a fully discharged trac-
tion battery, any type of towing is per-
mitted: towing on a flatbed truck or
towing on the road using the tow eye
(please see following pages). It is es-
sential to wait approximately 5 minutes
after locking the doors to start towing.
All other cases
Only towing on a flatbed truck is per-
mitted.
TOWING, BREAKDOWN (1/3)
Before any recovery, unlock the stee-
ring column: with the clutch pressed,
engage the lever in position N, insert
the card in the reader then press the
engine starting button for approxima-
tely two seconds.
The regulations in force for breakdown
recovery must always be observed.Towing on a flatbed truck
Breakdown recovery must be perfor-
med on a flat surface under all circums-
tances except where the vehicle is im-
mobilised following a full discharge of
the traction battery. In the event of a
total energy loss, please see the fol-
lowing pages.

5.20
Once you have finished towing, press
the engine start button twice (risk of
running down the 12 V battery).
If the lever is stuck in P, even though
you are depressing the brake pedal, the
lever can be released manually.
To do this, unclip the cover at the base
of the lever.
Simultaneously press at the location 7
and the unlocking button 6 on the lever.
TOWING, BREAKDOWN (2/3)
6
7
In the event of an energy
fault: towing
In the event of a fully discharged trac-
tion battery:
– the warning light 2
Ṏ flashes;
– the indicator 1 shows an empty bat-
tery.
It is possible to recover on a flatbed
truck or tow the vehicle using the tow
eye, following the instructions below.
When the engine is stop-
ped, steering and braking
assistance are not opera-
tional.
Before towing, unlock the steering
column: engage the lever 5 in posi-
tion N, insert the card in the reader 4
then press the engine starting button 3
for approximately two seconds.
The column is unlocked, the accessory
functions are supplied: the vehicle lights
can be used (hazard warning lights,
brake lights etc.). The towed vehicle’s
lights must be switched on at night.
The speed specified by current legisla-
tion for towing must always be obser-
ved.
3
5
4
1
2

5.23
OPERATING FAULTS (2/4)
FAULTSPOSSIBLE CAUSESWHAT TO DO
The programmable air conditioning
fails to work. One of the usage conditions is not
complied with (the traction battery
is not charged, etc).Please refer to the information on “Air-
conditioning: programming” in Section 3.
The remote control does not lock or
unlock the doors. The remote control battery is flat. Use the emergency key.
Use of appliances operating on
the same frequency as the remote
control (mobile phone, etc.).Stop using the devices or use the key.
Vehicle located in a high electro-
magnetic radiation zone.
Secondary 12 V battery dis-
charged. Replace the battery or have it replaced. You
can still lock/unlock and start your vehicle (refer
to the information on “Locking, unlocking the
opening elements” in Section 1 and “Starting,
stopping the engine” in Section 2).
The steering column remains
locked. Steering wheel locked.
Move the steering wheel while pressing the
engine start button (refer to Section 2 “Starting
the engine”).
Vibrations. Tyres not inflated to correct pres-
sures, incorrectly balanced or dam-
aged. Check the tyre pressures. If this is not the
problem, have them checked by an approved
Dealer.

7.1
ALPHABETICAL INDEX (1/5)
A
ABS ....................................................................\
...2.16 → 2.20
accessories........................................................................\
5.17
accessories socket ............................................................ 3.26
additional methods of restraint .....................1.37 → 1.40, 1.43
side protection ............................................................. 1.42
to the front seat belts .......................................1.37 → 1.40
to the rear seat belts ........................................1.37 → 1.41
adjusting your driving position ........................................... 1.33
air bag....................................................................1.37 → 1.43
activating the front passenger air bags ........................ 1.57
deactivating the front passenger air bags .................... 1.55
air conditioning ................ 1.20 – 1.21, 3.4 → 3.11, 3.18 – 3.19
air vents ...................................................................... 3.2 – 3.3
anti-corrosion check ..............................................6.13 → 6.17
anti-corrosion protection ...................................................... 4.9
anti-lock braking system: ABS ...............................2.16 → 2.20
armrest: front ..................................................................\
............ 3.24
ashtray ................................................................\
............... 3.26
audible and visual signals.................................................. 1.79
B
battery........................................................................\
........ 1.63
12 volt battery maintenance ......................................................... 4.6 – 4.7
12 volt battery ............................................1.2 → 1.6, 4.6 – 4.7
bonnet........................................................................\
. 4.2 – 4.3
brake fluid ........................................................................\
.... 4.5
bulbs changing ........................................................... 5.10 – 5.11
C
central door locking ......................................1.26, 1.29 → 1.31
changing a bulb ...................................................... 5.10 – 5.11
changing gear ............................................................. 2.5 – 2.6 charge meter .............................................................. 1.66, 2.7
charging cord .......................................1.8
→ 1.15, 1.20 – 1.21
charging flap ............................................................1.8 → 1.15
charging socket ..................................... 1.2 → 1.6, 1.8 → 1.15
child restraint/seat .............................1.44 – 1.45, 1.47 → 1.57
child safety..1.18 – 1.19, 1.24, 1.28, 1.44 – 1.45, 1.47 → 1.57,
3.20 – 3.21
child seats..........................................1.44 – 1.45, 1.47 → 1.54
children ........................... 1.18 – 1.19, 1.27 – 1.28, 1.44 – 1.45
children (safety) ............................................. 1.24, 3.20 – 3.21
cleaning: inside the vehicle .............................................. 4.12 – 4.13
clock ....................................................................... 1.75 – 1.76
closing the doors ...................................................1.27 → 1.30
connected services .............................................................. 1.3
control instruments ................................................1.62 → 1.68
controls ...............................................................\
...1.58 → 1.61
coolant ................................................................\
................. 4.4
courtesy light ............................................................ 3.22, 5.12
courtesy mirrors ................................................................. 3.22
cruise control ................................................1.63, 2.21 → 2.27
cruise control-speed limiter....................................2.21 → 2.27
D
dashboard..............................................................1.58 → 1.61
daytime running lights................................................. 1.81, 5.9
deadlocking the doors ....................................................... 1.26
display .................................................1.58 → 1.66, 2.29, 3.33
doors.............................................................. 1.27 – 1.28, 1.31
doors/tailgate ................................................. 1.26 – 1.28, 1.31
driver’s position .....................................................1.58 → 1.64
driving .............................. 2.2 → 2.6, 2.10 – 2.11, 2.13 → 2.29
driving position settings ............................................................1.33 → 1.36
driving recommendations ........................................ 2.7 → 2.11

7.3
ALPHABETICAL INDEX (3/5)
instrument panel ..............................................1.62 → 1.68
instrument panel ...........................................1.62 → 1.74, 1.81
instrument panel messages...................................1.67 → 1.74
interior trim maintenance ..................................................... 4.12 – 4.13
ionizer ................................................................\
................ 3.17
L
levels: brake fluid ...................................................................... 4.5
coolant ................................................................\
........... 4.4
windscreen washer reservoir ......................................... 4.5
lighting: exterior .............................................................1.81 → 1.83
instrument panel .......................................................... 1.81
interior ...............................................................\
.. 3.22, 5.12
lights adjustment .............................................................\
...... 1.84
lights: adjusting ..............................................................\
........ 1.84
brake lights ....................................................... 5.10 – 5.11
dipped beam headlights ............................... 1.62, 1.81, 5.9
direction indicators ............................ 1.62, 1.79, 5.9 – 5.10
fog lights .................................................... 1.62, 1.83, 5.11
hazard warning ............................................................ 1.79
indicator lights .............................................................. 5.11
main beam headlights .................................. 1.62, 1.82, 5.9
number plate lights ...................................................... 5.11
reversing lights ............................................................. 5.11
side lights ............................................................ 1.81, 5.10
locking the doors ..........................................1.18 → 1.28, 1.31
M
maintenance: bodywork ........................................................... 4.9 → 4.11
interior trim ........................................................ 4.12 – 4.13 mechanical .........................................4.2 – 4.3, 6.7
→ 6.12
map reading lights ............................................................. 3.22
methods of restraint in addition to the seat belts ...1.37 → 1.43
multimedia (equipment) ..................................................... 3.33
multimedia equipment .............................................. 3.33, 5.16
N
navigation .............................................................\
............. 3.33
navigation system .............................................................. 3.33
O
opening the doors ..................................................1.27 → 1.30
operating faults .............................................1.73, 5.22 → 5.25
P
paintwork maintenance ...................................................... 4.9 → 4.11
parking distance control.........................................2.28 → 2.31
pedestrian warning system ................................................ 1.80
power-assisted steering..................................................... 1.77
practical advice ....................................................... 2.10 – 2.11
presentation of the electric vehicle important recommendations .......................................... 1.7
pretensioners .........................................................1.37 → 1.40
R
radio........................................................................\
........... 3.33
range of the traction battery.......................................2.7 → 2.9
rear bench seat.................................................................. 3.28
rear parcel shelf ................................................................. 3.29
rear seats functions ..............................................................\
........ 3.28
rear view camera .................................................... 2.30 – 2.31
rear view mirrors ................................................................ 1.78
RENAULT ANTI-INTRUDER DEVICE (RAID) ................... 1.31

7.4
ALPHABETICAL INDEX (4/5)
RENAULT cardbattery ................................................................\
.......... 5.15
use .......................................................... 1.18 → 1.26, 3.11
RENAULT card battery ...................................................... 5.15
replacement parts ................................................................ 6.6
reverse gear selecting ................................................................ 2.5 – 2.6
reversing sensor ..................................................... 2.28 – 2.29
S
screen wash/wipe .............................................................. 1.87
seat belt pretensioners ..........................................1.37 → 1.40
front seat belt ...................................................1.37 → 1.40
seat belts ..................................1.33 → 1.40, 1.42 – 1.43, 1.63
see-me-home lighting ............................................... 1.82, 1.84
service sheets..........................................................6.7 → 6.12
side protection devices ...................................................... 1.42
signals and lights ...................................................1.81 → 1.84
speakers location ...............................................................\
......... 5.16
speed control .............................................................. 2.5 – 2.6
speed limiter .................................................1.63, 2.21 → 2.23
spoiler ................................................................\
................ 3.31
starting ...............................................................\
........2.2 → 2.4
starting the engine .....................................................2.2 → 2.4
steering wheel adjustment .............................................................\
...... 1.77
stopping the engine ............................................................. 2.4
storage compartment.............................................3.23 → 3.25
storage compartments ...........................................3.23 → 3.25
sun visor ........................................................................\
.... 3.22
T
tailgate ...............................................................\
................ 3.31
tanks and reservoirs brake fluid ...................................................................... 4.5 coolant ................................................................\
........... 4.4
tanks and reservoirs: windscreen washer ........................................................ 4.5
technical specifications ........................................................ 6.6
telephone ..............................................................\
............. 3.33
temperature regulation ............................................3.4 → 3.10
tool kit ........................................................................\
.......... 5.2
towing in the event of energy failure ...........................5.19 → 5.21
breakdown .......................................................5.19 → 5.21
towing hitch...................................................... 5.2, 5.20 – 5.21
towing rings ................................................... 1.47 – 1.48, 3.32
traction battery ...........................................................1.2 → 1.6
traction battery charge .............................................1.8 → 1.15
traction control .......................................................2.16 → 2.20
transporting children ..........................1.44 – 1.45, 1.47 → 1.57
transporting objects in the luggage compartment ............................. 3.31 – 3.32
trip computer and warning system.........................1.67 → 1.74
tyre inflation kit...........................................................5.3 → 5.5
tyre pressure............................................2.13 → 2.15, 4.8, 5.7
tyre pressure loss warning.....................................2.13 → 2.15
tyre pressures ...................................................................... 4.8
tyres .............................................. 2.13 → 2.15, 4.8, 5.6 → 5.8
U
unlocking the doors ................................................ 1.29 – 1.30
V
vehicle range ........................................................... 2.7 → 2.11
ventilation ............................................................\
....3.4 → 3.10
W
warning buzzer ..................................... 1.27 – 1.28, 1.79, 1.82
warning lights.....................................1.62 →

1.64, 1.67 – 1.68
washing ................................................................\
... 4.9 → 4.11