engine RENAULT ZOE 2018 Workshop Manual

4.5
Windscreen washer reservoir
Topping up
Open cap 3, fill until you can see the
fluid, then refit the cap.
Liquid
Screen wash product (product with
antifreeze in winter).
Jets
Use a tool such as a needle to adjust
the height of the windscreen washer
jets.
3
2
 Brake fluidThe level should be read with the engine
switched off and on level ground. This
should be checked frequently, and im-
mediately if you notice even the slight-
est loss in braking efficiency. Topping up
After any operation on the hydraulic cir-
cuit, a specialist must replace the fluid.
Only use fluids approved by our
Technical Department (and taken from
a sealed container).
Replacement intervals
Refer to the Maintenance Document for
your vehicle.
Level 2
It is normal for the level to drop as
the linings become worn, but it should
never drop below the
“MIN” warning
line.
If you wish to check the disc wear your-
self, you should obtain the document
explaining the checking procedure from
our network or from the manufacturer’s
website.
Consult your approved dealer at
once if you notice an abnormal or
repeated drop in any of the fluid
levels.
LEVELS (2/2)
When working in the engine
compartment, certain parts
may be hot. In addition,
the engine cooling fan can
come on at any moment.
Risk of burns or serious injury.

4.6
The secondary battery is a 12 V battery:
this supplies the energy required to op-
erate vehicle equipment (lights, wind-
screen wipers, audio system, etc) and
certain safety systems, such as ABS.
You should not open it or add any
fluid.
SECONDARY 12 V BATTERY (1/2)
1
Do not do any work under
the bonnet when the vehicle
is charging or when the igni-
tion is switched on.
For your own safety and for
the proper operation of the
vehicle’s electrical equip-
ment (lights, windscreen
wipers, ABS, etc.), any interven-
tion on the secondary 12 V battery
(removal, disconnection, etc.) must
categorically be performed by a
specialist professional.
Risk of serious burns or electric
shocks.
Respect categorically the replace-
ment intervals (without exceeding
them) as stated in the maintenance
document.
The battery is a specific type.
Please ensure it is replaced with the
same type.
Contact an Authorised Dealer.
Maintenance/replacementThe charge status of the 12 volt bat-
tery 1 can decrease, especially if you
use your vehicle:
– when the outside temperature drops;
– after extended use of energy-con- suming devices with the engine
switched off.
Please note when work-
ing close to the engine that
it may be hot. The engine
cooling fan may also start
at any moment. The
 label
in the engine compartment reminds
you of this.
Risk of injury.

4.9
BODYWORK MAINTENANCE (1/3)
A well-maintained vehicle will last
longer. It is therefore recommended to
maintain the exterior of the vehicle reg-
ularly.
Your vehicle has been treated with very
effective anti-corrosion products. It is
nevertheless subject to various outside
influences.
Corrosive agents in the atmosphere
– atmospheric pollution (built-up and
industrial areas),
– saline atmospheres (near the sea,
particularly in hot weather),
– seasonal and damp weather condi-
tions (e.g. road salt in winter, water
from road cleaners, etc.).
Minor impacts
Abrasive action
Dust and sand in the air, mud, road grit
thrown up by other vehicles, etc.
You should take a number of minor pre-
cautions in order to safeguard your ve-
hicle against such risks.You should
Wash your car frequently, with the
engine off , with cleaning products rec-
ommended by the manufacturer (never
use abrasive products). Rinse thor-
oughly beforehand with a jet:
– spots of tree resin and industrial
grime;
– mud in the wheel arches and under-
neath the body which forms damp
patches;
– bird droppings , which cause a
chemical reaction with the paint that
rapidly discolours paintwork and
may even cause the paint to peel
off;
wash the vehicle immediately to
remove these marks since it is im-
possible to remove them by polish-
ing;
– salt, particularly in the wheel arches
and underneath the body after driv-
ing in areas where the roads have
been gritted.
Withdraw the vegetable falls (resin, film
etc.) from the vehicle regularly. Observe the vehicle stopping distances
when driving on gravelled surfaces to
prevent paint damage.
Repair, or have repaired quickly, areas
where the paint has been damaged, to
prevent corrosion spreading.
Remember to visit the body shop pe-
riodically in order to maintain your
anti-corrosion warranty. Refer to the
Maintenance Document.
Respect local regulations about wash-
ing vehicles (e.g. do not wash your ve-
hicle on a public highway).
If it is necessary to clean mechani-
cal components, hinges, etc., spray
them with products approved by our
Technical Department to protect them
after they have been cleaned.
We have selected special products
to care for your vehicle and you can
obtain these from the manufactur-
er’s accessory outlets.

4.10
BODYWORK MAINTENANCE (2/3)
Degrease or clean using
high-pressure cleaning
equipment or by spray-
ing on products not ap-
proved by our Technical
Department:
– mechanical components (e.g.:
engine compartment);
– underbody;
– parts with hinges (e.g.: inside the
doors);
– painted plastic external fittings (e.g.:
bumpers).
Doing this could give rise to corrosion
or operational faults.
What you should not do
Wash the vehicle in bright sunlight or
freezing temperatures.
Do not scrape off mud or dirt without
pre-wetting.
Allow dirt to accumulate on the exterior.
Allow rust to form following minor im-
pacts.
Do not use solvents not approved by
our Technical Department to remove
stains as this could damage the paint-
work.
Do not drive in snow or muddy condi-
tions without washing the vehicle, par-
ticularly under the wheel arches and
body.

4.11
Using a roller type car wash
Return the windscreen wiper stalk to
the Park position (refer to the informa-
tion on the “Windscreen washer, wiper”
in Section 1). Check the mounting of
external accessories, additional lights
and mirrors, and ensure that the wiper
blades are secured with adhesive tape.
Remove the radio aerial mast if your
vehicle is fitted with this equipment.
Remember to remove the tape and refit
the antenna after washing.
BODYWORK MAINTENANCE (3/3)Cleaning the headlights
As the headlights are made of plastic
“glass”, use a soft cloth or cotton wool
to clean them. If this does not clean
them properly, moisten the cloth with
soapy water, then wipe clean with a soft
damp cloth or cotton wool.
Finally, carefully dry off with a soft dry
cloth.
Do not use cleaning products con-
taining alcohol or utensils (e.g.: a
scraper).
Washing the vehicle
Never wash the engine
compartment, the charging
connection or the traction
battery with a high-pressure jet.
This risks damaging the electric cir-
cuit.
Never wash the vehicle while it is
charging.
Risk of electric shock and a risk to
life.
Vehicles with a matte paint
finish
This type of paint requires certain pre-
cautions.
Do not do the following
Use wax-based products (polishing).
Rub too hard.
Wash the vehicle in a roller-type car
wash.
Wash the vehicle using a high-pressure
device.
Attach stickers to the paintwork (risk of
leaving marks).
Wash the vehicle
using a high-pressure
cleaning device.
You should do the following
Wash the vehicle by hand using plenty
of water, using a soft cloth or a gentle
sponge.

5.4
TYRE PRESSURE KIT (2/3)
Depending on the vehicle, in the event
of a puncture, use the kit located in the
boot or underneath the luggage com-
partment carpet.
Vehicle fitted with a tyre pressure
loss warning system
If under-inflated (puncture, low pres-
sure, etc.), the warning light

lights up on the instrument panel. See
“Tyre pressure loss warning” in
Section 2.
With the engine running and the
parking brake applied,
– unroll the hose from the container;
– connect the compressor hose 3 to
the container’s inlet 8;
– depending on the vehicle, connect the container 8 to the compressor
from the container recess 7;
– unscrew the valve cap on the rele- vant wheel and screw on the con-
tainer’s inflation adapter 1;
– disconnect any accessories previ- ously connected to the vehicle’s ac-
cessories sockets;
– adapter 2 must be connected to the
vehicle accessories socket;
45
1
Before using this kit, park
the vehicle at a sufficient
distance from traffic, switch
on the hazard warning
lights, apply the handbrake, ask all
passengers to leave the vehicle and
keep them away from traffic.
8
If the vehicle is parked on
the hard shoulder, you must
warn other road users of
your vehicle’s presence
with a warning triangle or with other
devices as per the legislation apply-
ing to the country you are in.
– press switch 4 to inflate the tyre to
the recommended pressure (please
refer to the information in the section
on “Tyre pressure”);
– after a maximum of 15 minutes, stop inflating and read the pressure (on
pressure gauge 5).
Note: while the container is empty-
ing (approximately 30 seconds), the
pressure gauge 5 will briefly indicate
a pressure of up to 6 bar. The pres-
sure will then drop.
– adjust the pressure: to increase it, continue inflation with the kit; to
reduce it, press button 6.
2
3
7
6

5.9
FRONT HEADLIGHTS: changing bulbs
Direction indicators
Unscrew bulb holder 1 a quarter of a
turn, then replace the bulb.
Bulb type: PY21W.
The bulbs detailed below can be re-
placed. However, we would advise you
to have them replaced by an authorised
dealer if it proves difficult.
1A
Obtain an emergency kit containing
a set of spare bulbs and fuses from
an approved Dealer.
Main beam/dipped headlights
Remove cover A.
Unscrew bulb holder 2 and remove the
set from its housing.
Disconnect the bulb.
Bulb type: H7.
It is essential to use anti U.V. 55W
bulbs so as not to damage the plastic
on the headlights.
Do not touch the bulb glass.
When the bulb has been changed,
make sure you refit the cover correctly.
During re-assembly, make sure you do
not trap the wiring with the bulb holder.
Daytime running lights
Please contact an authorised dealer.
The bulbs are under pres-
sure and can break when
replaced.
Risk of injury.
2
Do not do any work under
the bonnet when the vehicle
is charging or when the igni-
tion is switched on.
Please note when work-
ing close to the engine that
it may be hot. The engine
cooling fan may also start
at any moment. The
 label
in the engine compartment reminds
you of this.
Risk of injury.

5.18
WINDSCREEN WIPER BLADES
Replacing wiper blades 1
With the ignition on and the engine
switched off, lower the windscreen
wiper stalk completely: they stop
slightly away from the bonnet.
Lift wiper arm 3 , pull tab 2 (move-
ment A) and push the blade upwards.
To refit
Slide the blade along the arm until it
clips on. Make sure that the blade is
correctly locked in position. Return the
windscreen wiper stalk to the park po-
sition.
1
2
3
Keep monitoring the condition of the
wiper blades. How long they last de-
pends on you:
– clean the blades and the wind- screen regularly with soapy
water;
– do not use them when the wind- screen is dry;
– free them from the windscreen when they have not been used
for a long time.
A
– In frosty weather, make
sure that the wiper blades
are not stuck by ice (to
avoid the risk of the motor
overheating).
– Check the condition of the wiper
blades.
They should be replaced as soon
as they become less efficient: ap-
proximately once a year.
When changing the blade, when it
has been removed, do not let the
wiper arm fall against the window:
risk of breaking the window.Rear screen wiper blade 4
– Lift wiper arm 6;
– pivot blade 4 until some resistance is
met (movement C);
– depending on the vehicle, press tab 5, then remove the blade by pull-
ing it (movement B).
To refit
To refit the wiper blade, proceed in re-
verse order to removal. Make sure that
the blade is correctly locked in position.
4
5
B
C
6

5.19
Choice of breakdown service
In the event of an energy fault
In the event of a fully discharged trac-
tion battery, any type of towing is per-
mitted: towing on a flatbed truck or
towing on the road using the tow eye
(please see following pages). It is es-
sential to wait approximately 5 minutes
after locking the doors to start towing.
All other cases
Only towing on a flatbed truck is per-
mitted.
TOWING, BREAKDOWN (1/3)
Before any recovery, unlock the stee-
ring column: with the clutch pressed,
engage the lever in position N, insert
the card in the reader then press the
engine starting button for approxima-
tely two seconds.
The regulations in force for breakdown
recovery must always be observed.Towing on a flatbed truck
Breakdown recovery must be perfor-
med on a flat surface under all circums-
tances except where the vehicle is im-
mobilised following a full discharge of
the traction battery. In the event of a
total energy loss, please see the fol-
lowing pages.

5.20
Once you have finished towing, press
the engine start button twice (risk of
running down the 12 V battery).
If the lever is stuck in P, even though
you are depressing the brake pedal, the
lever can be released manually.
To do this, unclip the cover at the base
of the lever.
Simultaneously press at the location 7
and the unlocking button 6 on the lever.
TOWING, BREAKDOWN (2/3)
6
7
In the event of an energy
fault: towing
In the event of a fully discharged trac-
tion battery:
– the warning light 2
Ṏ flashes;
– the indicator 1 shows an empty bat-
tery.
It is possible to recover on a flatbed
truck or tow the vehicle using the tow
eye, following the instructions below.
When the engine is stop-
ped, steering and braking
assistance are not opera-
tional.
Before towing, unlock the steering
column: engage the lever 5 in posi-
tion N, insert the card in the reader 4
then press the engine starting button 3
for approximately two seconds.
The column is unlocked, the accessory
functions are supplied: the vehicle lights
can be used (hazard warning lights,
brake lights etc.). The towed vehicle’s
lights must be switched on at night.
The speed specified by current legisla-
tion for towing must always be obser-
ved.
3
5
4
1
2