break RENAULT ZOE 2018 Owners Manual

1.7
IMPORTANT RECOMMENDATIONS
Please read these instructions carefully. Failure to follow these instructions may lead to a risk of fire, serious injury
or electric shock which may present a risk to life.
In the event of an accident or impact
In the event of an accident or an impact to the underside of the vehicle\
(e.g.: striking a post, raised kerb or other street fu rni-
ture), this may damage the electric circuit or the traction battery.
Have the vehicle checked by an authorised dealer.
Never touch the “400 volt” components or orange cables which are e\
xposed and visible inside or outside the vehicle.
In the event of serious damage to the traction battery, leaks may occur:
– never touch the liquids (fluids, etc.) coming from the traction batter\
y;
– in the event of contact with the body, wash the affected area with plenty of water and consult a doctor as soon as possibl\
e.
In the event of an impact, even slight, against the charging flap and/or\
valve, have them checked by an authorised dealer as
soon as possible.
In the event of fire
In the event of fire, make everyone evacuate the vehicle immediately and\
contact the emergency services, informing them that
this is an electric vehicle.
Only use extinguishing agents ABC or BC that are permitted for use with electrical fires. Do not use w\
ater or other extinguish-
ing agents.
In the event of damage to the electrical circuit, please call an authori\
sed dealer.
All towing operations
Please refer to the information on “Towing, breakdowns” in Section 5.
Washing the vehicle
Never wash the engine compartment, the charging connection or the tracti\
on battery with a high-pressure jet.
This risks damaging the electric circuit.
Never wash the vehicle while it is charging.
Risk of electric shock and a risk to life.

1.26
To deactivate deadlocking
Unlock the vehicle using button 1 on
the RENAULT card.
The hazard warning lights flash once to
indicate that the doors have been un-
locked.
Never use deadlocking if
someone is still inside the
vehicle.
To activate deadlocking
Deadlocking can be activated in one of
two ways:
– press button 2 twice in quick succes-
sion;
– or, press the button on the driver’s door handle 3 twice in quick succes-
sion.
The hazard warning lights flash five
times to indicate locking.
If the vehicle is equipped with a dead-
locking function, this allows you to lock
the opening elements and to prevent
the doors from being unlocked using
the interior handles (for example, by
breaking the window and then trying to
open the door from the inside).
RENAULT CARD: deadlocking
2
After activating the deadlocking
function using button
2, remote
locking and unlocking in hands-free
mode are deactivated.
To reactivate the “hands-free” mode:
restart the vehicle.
3
1

4.7
SECONDARY 12 V BATTERY (2/2)Breakdown recovery
To avoid damaging your vehicle, do
not recharge the secondary 12 V
battery using:
– an external battery charger;
– a battery from another vehicle.
Please contact an Authorised
Dealer.
Do not disconnect the sec-
ondary 12 V battery.
Risk of serious burns or
electric shocks.
Do not use your electric vehicle to
restart the 12 volt battery in another
vehicle. The 12 volt electric power of
an electric vehicle is not enough to
perform such an operation.
Risk of damage to vehicle
A234
567
Label AObserve the indications on the battery.
2 naked flames and smoking are forbid-
den;
3 eye protection required;
4 keep away from children;
5 explosive materials;
6 please consult the driver’s handbook;
7 corrosive substances.

5.1
Section 5: Practical advice
Tool kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.2
Tyre inflation kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.3
Tyres (tyre and wheel safety, use in winter) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . 5.6
Headlights (changing bulbs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . 5.9
Rear lights (changing bulbs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . 5.10
Indicator lights (changing bulbs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . 5.11
Interior lighting: changing bulbs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . 5.12
Fuses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.13
RENAULT card: battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . 5.15
Fitting a radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.16
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.17
Wipers (replacing blades) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . . . 5.18
Towing/breakdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . . . . . 5.19
Operating faults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.22

5.9
FRONT HEADLIGHTS: changing bulbs
Direction indicators
Unscrew bulb holder 1 a quarter of a
turn, then replace the bulb.
Bulb type: PY21W.
The bulbs detailed below can be re-
placed. However, we would advise you
to have them replaced by an authorised
dealer if it proves difficult.
1A
Obtain an emergency kit containing
a set of spare bulbs and fuses from
an approved Dealer.
Main beam/dipped headlights
Remove cover A.
Unscrew bulb holder 2 and remove the
set from its housing.
Disconnect the bulb.
Bulb type: H7.
It is essential to use anti U.V. 55W
bulbs so as not to damage the plastic
on the headlights.
Do not touch the bulb glass.
When the bulb has been changed,
make sure you refit the cover correctly.
During re-assembly, make sure you do
not trap the wiring with the bulb holder.
Daytime running lights
Please contact an authorised dealer.
The bulbs are under pres-
sure and can break when
replaced.
Risk of injury.
2
Do not do any work under
the bonnet when the vehicle
is charging or when the igni-
tion is switched on.
Please note when work-
ing close to the engine that
it may be hot. The engine
cooling fan may also start
at any moment. The
 label
in the engine compartment reminds
you of this.
Risk of injury.

5.10
– release the light assembly from out-side the vehicle by pulling towards
the rear;
– unscrew bulb holder 3 (parking light
and brake light) or 4 (direction indi-
cator), then replace the bulb.
Side light and brake light 5
Bulb type: PR21W.
Direction indicator lights 6
Bulb type: PY21W.
Direction indicator lights/
brake and side lights
– Open the boot;
– unclip the head of the upper clips 2
to unlock;
– unclip 2 on the trim;
– release trim;
– unscrew 1;
REAR LIGHTS AND SIDE LIGHTS: changing bulbs (1/2)
5
6
Refitting
To refit, proceed in the reverse order,
taking care not to damage the wiring.
The bulbs are under pres-
sure and can break when
replaced.
Risk of injury.
34
1
2

5.11
The bulbs are under pres-
sure and can break when
replaced.
Risk of injury.
REAR AND SIDE LIGHTS: changing bulbs (2/2)
High-level brake light 7
Consult an approved dealer.
Reversing lights and rear fog
lights 8
Access bulb holder via the underneath
of the vehicle, then unscrew it by turn-
ing towards the centre of the vehicle.
Fog light
Bulb type: PR21W.
Reversing light
Bulb type: P21W.
Side indicator lights 11
– Unclip indicator light 11 (using a flat-
blade screwdriver type tool posi-
tioned at A to move the indicator light
towards the front of the vehicle);
– Turn the bulb holder a quarter of a turn and take out the bulb.
Bulb type: W5W.
11
A
Number plate lights 9
– Unclip light 9 by pressing tab 10;
– remove the light cover to gain access to the bulb.
Bulb type: W5W.
10
8
79

5.12
INTERIOR LIGHTING: changing bulbs
The bulbs are under pres-
sure and can break when
replaced.
Risk of injury.
Courtesy light
Unclip the lens (using a flat-blade
screwdriver or similar).
Remove the bulb concerned.
Bulb type 1: W5W.
345
Disconnect the light.
Press tab 3 to release the lens 5 and
access bulb 4.
Bulb type: W5W.
2
Luggage compartment light
Unclip light 2 by pressing the tabs on
each side (using a flat-blade screw-
driver or similar).
Disconnect the light.
1

5.18
WINDSCREEN WIPER BLADES
Replacing wiper blades 1
With the ignition on and the engine
switched off, lower the windscreen
wiper stalk completely: they stop
slightly away from the bonnet.
Lift wiper arm 3 , pull tab 2 (move-
ment A) and push the blade upwards.
To refit
Slide the blade along the arm until it
clips on. Make sure that the blade is
correctly locked in position. Return the
windscreen wiper stalk to the park po-
sition.
1
2
3
Keep monitoring the condition of the
wiper blades. How long they last de-
pends on you:
– clean the blades and the wind- screen regularly with soapy
water;
– do not use them when the wind- screen is dry;
– free them from the windscreen when they have not been used
for a long time.
A
– In frosty weather, make
sure that the wiper blades
are not stuck by ice (to
avoid the risk of the motor
overheating).
– Check the condition of the wiper
blades.
They should be replaced as soon
as they become less efficient: ap-
proximately once a year.
When changing the blade, when it
has been removed, do not let the
wiper arm fall against the window:
risk of breaking the window.Rear screen wiper blade 4
– Lift wiper arm 6;
– pivot blade 4 until some resistance is
met (movement C);
– depending on the vehicle, press tab 5, then remove the blade by pull-
ing it (movement B).
To refit
To refit the wiper blade, proceed in re-
verse order to removal. Make sure that
the blade is correctly locked in position.
4
5
B
C
6

5.19
Choice of breakdown service
In the event of an energy fault
In the event of a fully discharged trac-
tion battery, any type of towing is per-
mitted: towing on a flatbed truck or
towing on the road using the tow eye
(please see following pages). It is es-
sential to wait approximately 5 minutes
after locking the doors to start towing.
All other cases
Only towing on a flatbed truck is per-
mitted.
TOWING, BREAKDOWN (1/3)
Before any recovery, unlock the stee-
ring column: with the clutch pressed,
engage the lever in position N, insert
the card in the reader then press the
engine starting button for approxima-
tely two seconds.
The regulations in force for breakdown
recovery must always be observed.Towing on a flatbed truck
Breakdown recovery must be perfor-
med on a flat surface under all circums-
tances except where the vehicle is im-
mobilised following a full discharge of
the traction battery. In the event of a
total energy loss, please see the fol-
lowing pages.