tow RENAULT ZOE 2018 Owners Manual

1.7
IMPORTANT RECOMMENDATIONS
Please read these instructions carefully. Failure to follow these instructions may lead to a risk of fire, serious injury
or electric shock which may present a risk to life.
In the event of an accident or impact
In the event of an accident or an impact to the underside of the vehicle\
(e.g.: striking a post, raised kerb or other street fu rni-
ture), this may damage the electric circuit or the traction battery.
Have the vehicle checked by an authorised dealer.
Never touch the “400 volt” components or orange cables which are e\
xposed and visible inside or outside the vehicle.
In the event of serious damage to the traction battery, leaks may occur:
– never touch the liquids (fluids, etc.) coming from the traction batter\
y;
– in the event of contact with the body, wash the affected area with plenty of water and consult a doctor as soon as possibl\
e.
In the event of an impact, even slight, against the charging flap and/or\
valve, have them checked by an authorised dealer as
soon as possible.
In the event of fire
In the event of fire, make everyone evacuate the vehicle immediately and\
contact the emergency services, informing them that
this is an electric vehicle.
Only use extinguishing agents ABC or BC that are permitted for use with electrical fires. Do not use w\
ater or other extinguish-
ing agents.
In the event of damage to the electrical circuit, please call an authori\
sed dealer.
All towing operations
Please refer to the information on “Towing, breakdowns” in Section 5.
Washing the vehicle
Never wash the engine compartment, the charging connection or the tracti\
on battery with a high-pressure jet.
This risks damaging the electric circuit.
Never wash the vehicle while it is charging.
Risk of electric shock and a risk to life.

1.27
OPENING AND CLOSING THE DOORS (1/2)
Opening the doors from the
outside
Front doors
With the doors unlocked, pull handle 1.
Special feature of the RENAULT
“hands-free” card
With the doors locked, press the
button 2 on the handle 1 of one of the
two front doors and pull towards you.
Opening from the inside
Pull handle 5.
Lights-on reminder buzzerIf you have switched off the ignition
and left the lights switched on, a re-
minder buzzer will sound when a door
is opened.
Card reminder buzzerA beep will let you know if you have left
the remote control RENAULT card in
the reader when you open the driver’s
door, and the “Please remove keycard”
message will appear on the instrument
panel.
1
As a safety precaution,
the doors should only be
opened or closed when the
vehicle is stationary.
2
Rear doors
With the doors unlocked:
– press on recess 3 to move the
handle 4;
– slide your hand into the handle 4 and
pull towards you.
4
35

1.66
DISPLAYS AND INDICATORS (2/2)
The presence and operation of the display and indicators DEPENDS ON THE \
LEVEL OF EQUIPMENT AND THE COUNTRY.
9
11
Estimated range 7
Remaining charge time 8
from about 95% charge, the remaining
charge time is no longer displayed.
Opening element warning
light 9
Shows when a door or the tailgate is
open or not closed properly.
7Charge level 12
The gauge indicates the level of energy
remaining.
Reserve level 13
This indicates that the traction battery
is at approximately 12% charge. The
warning light 14
Ṏ comes on, along
with a beep. The charge level 12 and
range 7 turn orange.
To optimise your range, please see the
information on “Recommendations:
saving energy” in Section 2.
Immobilisation threshold imminent
When the battery reaches less than 6%
charge, a beep comes on and the warn-
ing light 14
Ṏ flashes on and off.
When the charge level reaches 5%, the
range value is no longer displayed.
Motor performance gradually de-
creases until the vehicle comes to a
stop.
Refer to the information on “Towing” in
Section 5.
Traction battery charge
load 10
Charging cable “Plugged In”
warning light 11
This comes on when the charging cord
is plugged into the vehicle.
131214
Time remaining : 02:30
8
10

1.79
AUDIBLE AND VISUAL SIGNALS
Horn
Press steering wheel boss A.
Headlight flasher
Pull stalk 1 towards you to flash the
headlights.
éHazard warning lights
Press switch 2. This switch il-
luminates all four direction indicators
and the side-mounted indicator lights
simultaneously. It must only be used in
an emergency to warn drivers of other
vehicles that you have had to stop in
an area where stopping is prohibited or
unexpected or that you are obliged to
drive under special conditions.
Depending on the vehicle, the hazard
warning lights may come on automati-
cally under heavy deceleration. You can
switch them off by pressing switch 2.
Direction indicators
Move stalk 1 parallel to the steering
wheel and in the direction you are going
to turn it.
One-touch mode
When driving, it is possible that the
steering wheel may not be turned suf-
ficiently to return the stalk automatically
to its starting position.
In this case, briefly turn stalk 1 to the in-
termediate position, then release it: the
stalk returns to its original point and the
indicator light flashes three times.
A
2
1

1.82
EXTERIOR LIGHTING AND SIGNALS (2/3)
Switching off the lights
There are two possibilities:
– manually, move ring 2 to position 0;
– the lights will go out automatically when the engine is switched off, the
driver’s door is opened or the vehicle
is locked. In this case, the next time
the engine is started the lights will be
switched back on according to the
position of the ring 2.
NB: if the fog lights are lit, the lights are
not switched off automatically.
Lights-on reminder buzzer
A warning beep sounds when the driv-
er’s door is opened to warn you that the
lights are still on.
“See-me-home lighting”
function
Depending on the vehicle, this func-
tion allows you to briefly switch on the
dipped beam headlights (to provide
light when opening a gate, etc.).
With the engine and lights switched
off and the ring 2 in position 0, pull the
stalk 1 towards you: the dipped beam
headlights come on for approximately
thirty seconds. To increase this dura-
tion, you may pull the stalk up to four
times (total time restricted to approxi-
mately two minutes).
To switch off the lights before they go
out automatically, turn ring 2 to any po-
sition, then return it to position 0.12
áMain beam headlights
With the dipped beam head-
lights lit, pull stalk 1 towards you. This
indicator light on the instrument panel
comes on.
To return to the dipped headlight posi-
tion, pull stalk 1 towards you again.

2.12
ENVIRONMENT
Please make your own
contribution towards
protecting the environment
too
– Worn parts replaced in the course of routine vehicle maintenance (sec-
ondary 12 V battery, batteries, etc.)
must be disposed of through special-
ist organisations.
– At the end of the vehicle’s service life, it should be sent to approved
centres to ensure that it is recycled.
– In all cases, comply with local legis- lation.
Recycling
Your vehicle is 85% recyclable and
95% recoverable.
To achieve these objectives, many of
the vehicle components have been de-
signed to enable them to be recycled.
The materials and structures have
been carefully designed to allow these
components to be easily removed and
reprocessed by specialist companies.
In order to preserve raw material re-
sources, this vehicle incorporates nu-
merous parts made from recycled plas-
tics or renewable materials (vegetable
or animal-derived materials such as
cotton or wool).
Your vehicle has been designed with
respect for the environment in mind for
its entire service life: during production,
use and at the end of its life.
This commitment is illustrated by the
Renault eco² group signature.
Manufacture
Your vehicle has been manufactured at
an industrial site which uses a progress
policy to reduce environmental impacts
on rivers and natural areas (reduc-
tion of water and energy consumption,
visual and noise pollution, atmospheric
emissions and waste water, sorting and
reusing waste).

3.5
½All the air flow is directed to the
dashboard vents.
¿The air flow is directed mainly
towards the footwells.
Rear screen de-icing/
demisting
Press the 7 button: the integrated in-
dicator light comes on. This function
enables rapid demisting or de-icing of
the rear screen and de-icing of the door
mirrors (on equipped vehicles).
To exit this function, press button 7
again. Demisting automatically stops.
MANUAL AIR CONDITIONING (2/3)
Adjusting the air temperature
Turn control 1 to obtain the desired
temperature. The further towards the
red the slide is, the higher the tempera-
ture will be.
When the air conditioning system is
used for long periods, it may begin to
feel cold. To increase the temperature,
turn control 1 to the right.
Recommendations
In the event of freezing, manu-
ally de-ice the windscreen using a
scraper rather than the de-icing/de-
misting function in order to reduce
your energy consumption.
Adjusting the distribution
of air in the passenger
compartment
Press one of the buttons 3 to select the
air distribution. The integrated warning
light in the button comes on.
It is possible to combine two positions
simultaneously – press both buttons 3.
ØThe air flow is distributed be-
tween demisting air vents of
the front side-window and the wind-
screen demisting vents.
3
7
1

3.9
AUTOMATIC AIR-CONDITIONING (3/4)
Adjusting the ventilation
speed
Turn the control 6 to one of the eight
positions to start the ventilation system
and adjust the power.
Position OFF
In this position:
– the air conditioning switches off au- tomatically;
– the ventilation speed of air in the passenger compartment is zero;
– there is, however, a slight flow of air when the vehicle is moving.
This position should not normally be
used.
Adjusting the distribution
of air in the passenger
compartment
Press one of the buttons 4 to select the
air distribution. The integrated warning
light in the button comes on.
It is possible to combine two positions
simultaneously – press both buttons 4.
ØThe air flow is distributed be-
tween demisting air vents of
the front side-window and the wind-
screen demisting vents.
½All the air flow is directed to the
dashboard vents.
¿The air flow is directed mainly
towards the footwells.
Rear screen de-icing/
demisting
Press button 9 – the integrated indica-
tor light comes on. This function ena-
bles rapid demisting or de-icing of the
rear screen and de-icing of the door
mirrors (on equipped vehicles).
9
6
Recommendations
In the event of freezing, manu-
ally de-ice the windscreen using a
scraper rather than the de-icing/de-
misting function in order to reduce
your energy consumption.
To exit this function, press button 9
again. Demisting automatically stops.
4

3.26
Ashtray 1
To open, lift the cover. To empty, pull the
ashtray towards you and it will be re-
leased from its housing.
ASHTRAY, ACCESSORIES SOCKET
Accessories socket 2
It is provided for connecting accessories
approved by our Technical Department.
If your vehicle does not have an
ashtray, you can purchase one from
an approved dealer.
12
Connect accessories with
a maximum power of
120 watts (12 V) only.
When several accessory
sockets are used at the same time,
the total power of the connected
accessories must not exceed
180 watts.
Fire hazard.

3.27
REAR HEADRESTS
Position for use
Raise or lower the headrest while pull-
ing it towards the front of the vehicle.
To remove the headrest
Press the button A on the switch 1 and
remove the headrest.
To refit the headrest
Insert the headrest rods into the holes,
and lower the headrest to the first
notch. Check that it is correctly locked.
Storage position
Press the button A and lower the head-
rest completely.
When the headrest is set at the
lowest position (position B ), this is
for storage only: it should not be in
this position when a seat is occupied.
B
1
A
The headrest is a safety
component; check that it is
fitted and in the correct po-
sition. The top of the head-
rest should be as close as possible
to the top of the head.