tow SAAB 9-7X 2009 Repair Manual

Coverage
Services are provided up to 4 years/50,000 miles
(80 000 km), whichever comes rst.
In the U.S., anyone driving the vehicle is covered.
In Canada, a person driving the vehicle without
permission from the owner is not covered.
Roadside Assistance is not a part of the New Vehicle
Limited Warranty. Saab and General Motors of Canada
Limited reserve the right to make any changes or
discontinue the Roadside Assistance program at any
time without notication.
Saab and General Motors of Canada Limited reserve the
right to limit services or payment to an owner or driver if
they decide the claims are made too often, or the same
type of claim is made many times.
Services Provided
Emergency Fuel Delivery:Delivery of enough fuel
for the vehicle to get to the nearest service station.
Lock-Out Service:Service is provided to unlock the
vehicle if you are locked out. A remote unlock may be
available if you have OnStar
®. For security reasons,
the driver must present identication before this
service is given.
Emergency Tow From a Public Road or Highway:
Tow to the nearest Saab dealer for warranty service,
or if the vehicle was in a crash and cannot be driven.
Assistance is also given when the vehicle is stuck in
sand, mud, or snow.
Flat Tire Change:Service is provided to change a
at tire with the spare tire. The spare tire, if equipped,
must be in good condition and properly inated.
It is the owner’s responsibility for the repair or
replacement of the tire if it is not covered by the
warranty.
Battery Jump Start:Service is provided to jump
start a dead battery.
Trip Routing Service:Detailed maps of North
America are provided when requested either with
the most direct route or the most scenic route.
Additional travel information is also available.
Allow three weeks for delivery.
Trip Interruption Benets and Assistance:
If your trip is interrupted due to a warranty failure,
incidental expenses may be reimbursed during the
4 years/50,000 miles (80 000 km) New Vehicle
Bumper-to-Bumper Limited Warranty period.
Items considered are hotel, meals, and rental car.
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Services Not Included in Roadside
Assistance
Impound towing caused by violation of any laws.
Legal nes.
Mounting, dismounting or changing of snow tires,
chains, or other traction devices.
Towing or services for vehicles driven on a
non-public road or highway.
Services Specic to Canadian
Purchased Vehicles
Fuel delivery:Reimbursement is approximately
$5 Canadian. Diesel fuel delivery may be restricted.
Propane and other fuels are not provided through
this service.
Lock-Out Service:Vehicle registration is required.
Trip Routing Service:Limit of six requests per year.
Trip Interruption Benets and Assistance:Must
be over 250 kilometres from where your trip was
started to qualify. General Motors of Canada Limited
requires pre-authorization, original detailed receipts,
and a copy of the repair orders. Once authorization
has been received, the Roadside Assistance advisor
will help you make arrangements and explain how to
receive payment.
Alternative Service:If assistance cannot be
provided right away, the Roadside Assistance
advisor may give you permission to get local
emergency road service. You will receive payment,
up to $100, after sending the original receipt to
Roadside Assistance. Mechanical failures may be
covered, however any cost for parts and labor for
repairs not covered by the warranty are the owner
responsibility.
Scheduling Service Appointments
When your vehicle requires warranty service, contact
your dealer/retailer and request an appointment.
By scheduling a service appointment and advising your
service consultant of your transportation needs, your
dealer/retailer can help minimize your inconvenience.
If your vehicle cannot be scheduled into the service
department immediately, keep driving it until it can be
scheduled for service, unless, of course, the problem is
safety-related. If it is, please call your dealership/retailer,
let them know this, and ask for instructions.
If the dealer/retailer requests you to bring the vehicle for
service, you are urged to do so as early in the work
day as possible to allow for the same day repair.
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If a Crash Occurs
Here is what to do if you are involved in a crash.
Try to relax and then check to make sure you are all
right. If you are uninjured, make sure that no one else
in your vehicle, or the other vehicle, is injured.
If there has been an injury, call emergency services
for help. Do not leave the scene of a crash until all
matters have been taken care of. Move your vehicle
only if its position puts you in danger or you are
instructed to move it by a police officer.
Give only the necessary and requested information
to police and other parties involved in the crash.
Do not discuss your personal condition, mental
frame of mind, or anything unrelated to the crash.
This will help guard against post-crash legal action.
If you need roadside assistance, call Saab Roadside
Assistance. SeeRoadside Assistance Program on
page 7-6for more information.
If your vehicle cannot be driven, know where the
towing service will be taking it. Get a card from the
tow truck operator or write down the driver’s name,
the service’s name, and the phone number.
Remove any valuables from your vehicle before it is
towed away. Make sure this includes your insurance
information and registration if you keep these items
in your vehicle.
Gather the important information you will need from
the other driver. Things like name, address, phone
number, driver’s license number, vehicle license
plate, vehicle make, model and model year, Vehicle
Identication Number (VIN), insurance company and
policy number, and a general description of the
damage to the other vehicle.
If possible, call your insurance company from the
scene of the crash. They will walk you through the
information they will need. If they ask for a police
report, phone or go to the police department
headquarters the next day and you can get a copy of
the report for a nominal fee. In some states/provinces
with “no fault” insurance laws, a report may not be
necessary. This is especially true if there are no
injuries and both vehicles are driveable.
Choose a reputable collision repair facility for your
vehicle. Whether you select a Saab dealer or a
private collision repair facility to x the damage,
make sure you are comfortable with them.
Remember, you will have to feel comfortable
with their work for a long time.
Once you have an estimate, read it carefully and
make sure you understand what work will be
performed on your vehicle. If you have a question,
ask for an explanation. Reputable shops welcome
this opportunity.
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Managing the Vehicle Damage
Repair Process
In the event that your vehicle requires damage repairs,
Saab recommends that you take an active role in its
repair. If you have a pre-determined repair facility of
choice, take your vehicle there, or have it towed there.
Specify to the facility that any required replacement
collision parts be original equipment parts, either new
Genuine Saab parts or recycled original Saab parts.
Remember, recycled parts will not be covered by your
Saab vehicle warranty.
Insurance pays the bill for the repair, but you must live
with the repair. Depending on your policy limits, your
insurance company may initially value the repair using
aftermarket parts. Discuss this with your repair
professional, and insist on Genuine Saab parts.
Remember if your vehicle is leased you may be
obligated to have the vehicle repaired with Genuine
Saab parts, even if your insurance coverage does not
pay the full cost.
If another party’s insurance company is paying for the
repairs, you are not obligated to accept a repair valuation
based on that insurance company’s collision policy repair
limits, as you have no contractual limits with that
company. In such cases, you can have control of the
repair and parts choices as long as cost stays within
reasonable limits.
Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a defect which
could cause a crash or could cause injury or
death, you should immediately inform the National
Highway Traffic Safety Administration (NHTSA),
in addition to notifying Saab.
If NHTSA receives similar complaints, it may open
an investigation, and if it nds that a safety defect
exists in a group of vehicles, it may order a recall
and remedy campaign. However, NHTSA cannot
become involved in individual problems between
you, your dealer/retailer, or General Motors.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to
http://www.safercar.gov; or write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington D.C., 20590
You can also obtain other information about motor
vehicle safety from http://www.safercar.gov.
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Power (cont.)
Reclining Seatbacks...................................... 1-5
Reduced Engine Light..................................3-39
Retained Accessory.....................................2-21
Seat ............................................................ 1-2
Steering Fluid.............................................5-37
Windows....................................................2-14
Privacy..........................................................7-15
Event Data Recorders..................................7-16
Navigation System.......................................7-17
OnStar .......................................................7-17
Radio Frequency Identication.......................7-17
Programmable Automatic Door Locks.................. 2-9
R
Radiator Pressure Cap....................................5-34
Radio Frequency Identication (RFID), Privacy......7-17
Radio(s)........................................................3-58
Radios
Navigation/Radio System, see Navigation
Manual...................................................3-74
Rear Seat Audio..........................................3-95
Reception...................................................3-98
Setting the Clock.........................................3-57
Theft-Deterrent............................................3-97
Reading Lamps..............................................3-17Rear Axle......................................................5-48
Limited-Slip.................................................4-10
Rear Climate Control System............................3-23
Rear Door Security Locks................................2-11
Rear Floor Storage Cover................................2-45
Rear Seat Audio (RSA)....................................3-95
Rear Seat Entertainment System.......................3-84
Rear Seat Operation......................................... 1-8
Rear Windshield Washer/Wiper........................... 3-9
Rearview Mirror, Automatic Dimming..................2-32
Reclining Seatbacks, Power............................... 1-5
Recommended Fluids and Lubricants.................6-12
Recreational Vehicle Towing.............................4-28
Reduced Engine Power Light............................3-39
Remote Keyless Entry (RKE) System.................. 2-4
Remote Keyless Entry (RKE) System,
Operation..................................................... 2-5
Removing the Flat Tire and Installing the
Spare Tire..................................................5-86
Removing the Spare Tire and Tools...................5-83
Replacement Bulbs.........................................5-55
Replacement Parts, Maintenance......................6-14
Replacement, Windshield.................................5-56
Reporting Safety Defects
Canadian Government..................................7-14
Saab.........................................................7-14
United States Government............................7-13
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Tires (cont.)
Installing the Spare Tire................................5-86
Pressure Monitor Operation...........................5-69
Pressure Monitor System..............................5-67
Removing the Flat Tire.................................5-86
Removing the Spare Tire and Tools...............5-83
Secondary Latch System..............................5-91
Spare Tire..................................................5-97
Storing a Flat or Spare Tire and Tools............5-94
Tire Sidewall Labeling..................................5-60
Tire Terminology and Denitions....................5-62
Uniform Tire Quality Grading.........................5-76
Wheel Alignment and Tire Balance.................5-78
Wheel Replacement.....................................5-79
When It Is Time for New Tires......................5-73
Towing
Recreational Vehicle.....................................4-28
Towing a Trailer..........................................4-29
Your Vehicle...............................................4-27
Traction
Limited-Slip Rear Axle..................................4-10
StabiliTrak
®System....................................... 4-6
Transmission
Fluid, Automatic...........................................5-25
Transmission Operation, Automatic....................2-24Trip Odometer................................................3-26
Turn and Lane-Change Signals.......................... 3-7
Turn Signal/Multifunction Lever........................... 3-6
U
Uniform Tire Quality Grading............................5-76
Universal Home Remote System.......................2-38
Operation...................................................2-39
V
Vehicle
Control........................................................ 4-3
Loading......................................................4-21
Running While Parked..................................2-31
Symbols......................................................... iii
Vehicle Customization, DIC..............................3-51
Vehicle Data Recording and Privacy..................7-15
Vehicle Identication
Number (VIN)............................................5-105
Service Parts Identication Label..................5-105
Ventilation Adjustment......................................3-23
Visors...........................................................2-15
Voltmeter Gage..............................................3-30
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