change time SATURN ASTRA 2009 Owner's Manual
[x] Cancel search | Manufacturer: SATURN, Model Year: 2009, Model line: ASTRA, Model: SATURN ASTRA 2009Pages: 314, PDF Size: 1.94 MB
Page 271 of 314

{CAUTION
Performing maintenance work on
a vehicle can be dangerous.
In trying to do some jobs, you can
be seriously injured. Do your own
maintenance work only if you
have the required know-how and
the proper tools and equipment
for the job. If you have any doubt,
see your dealer/retailer to have a
quali ed technician do the work.
SeeDoing Your Own Service
Work on page 9-4.
Some maintenance services can be
complex. So, unless you are
technically quali ed and have the
necessary equipment, have
your dealer/retailer do these jobs.
When you go to your dealer/retailer
for service, trained and supported
service technicians will perform
the work using genuine parts.To purchase service information,
seeService Publications Ordering
Information on page 12-15.
Owner Checks and Services on
page 11-9tells what should
be checked, when to check it, and
what can easily be done to help
keep the vehicle in good condition.
The proper replacement parts,
uids, and lubricants to use
are listed inRecommended Fluids
and Lubricants on page 11-12
andMaintenance Replacement
Parts on page 11-14. When
the vehicle is serviced, make sure
these are used. All parts should
be replaced and all necessary
repairs done before you or anyone
else drives the vehicle. We
recommend the use of genuine
parts from your dealer/retailer.
Scheduled Maintenance
When the letters InSP appear in
the odometer display, service
is required for the vehicle. Have the
vehicle serviced as soon as
possible within the mileage indicated
on the display. The engine oil and
lter must be changed at least once
a year and at this time the system
must be reset. Your dealer/retailer
has trained service technicians
who will perform this work using
genuine parts and reset the system.
If the engine oil life system is
ever reset accidentally, service
the vehicle within 3,000 miles
(5 000 km) since the last service.
Remember to reset the oil life
system whenever the oil is changed.
SeeEngine Oil Life System on
page 9-9for information on the oil
life system and resetting the system.
Service and Maintenance 11-3
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Page 289 of 314

Contact the BBB Auto Line Program
by using the toll-free telephone
number or by writing them at the
following address:
BBB Auto Line Program
Council of Better Business
Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
dr.bbb.org/goauto
This program is available in all
50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage and other
factors. Saturn Corporation reserves
the right to change eligibility
limitations and/or discontinue its
participation in this program.STEP THREE (Canadian Owners):
General Motors Participation in
the Mediation/Arbitration Program
In the event that you do not feel
your concerns have been addressed
after following the procedure
outlined in Steps 1 and 2, General
Motors of Canada Limited has
committed to binding arbitration
of owner disputes involving
factory-related vehicle service
claims. The program provides for
the review of the facts involved
by an impartial third party arbiter,
and may include an informal
hearing before the arbiter.
The program is designed so that the
entire dispute settlement process,
from the time you le your complaint
to the nal decision, should be
completed in approximately 70 days.
We believe our impartial program
offers advantages over courts
in most jurisdictions because it is
informal, quick, and free of charge.For further information concerning
eligibility in the Canadian Motor
Vehicle Arbitration Plan (CAMVAP),
call toll-free 1-800-207-0685.
Alternatively, you may call the
Saturn Customer Communication
Centre, 1-800-263-1999, or you may
write to:
Mediation/Arbitration Program
c/o Customer Communication Centre
General Motors of Canada Limited
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Telephone: 1-800-955-5100
Your inquiry should be accompanied
by the Vehicle Identi cation
Number (VIN).
Customer Information 12-3
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