ESP SATURN AURA 2007 Owner's Manual

Temperature – A, B, C
The temperature grades are A (the highest), B,
and C, representing the tire’s resistance to
the generation of heat and its ability to dissipate
heat when tested under controlled conditions on a
specied indoor laboratory test wheel. Sustained
high temperature can cause the material of the tire
to degenerate and reduce tire life, and excessive
temperature can lead to sudden tire failure.
The grade C corresponds to a level of performance
which all passenger car tires must meet under
the Federal Motor Vehicle Safety Standard
No. 109. Grades B and A represent higher levels
of performance on the laboratory test wheel
than the minimum required by law.
Warning:The temperature grade for this tire is
established for a tire that is properly inated
and not overloaded. Excessive speed,
underination, or excessive loading, either
separately or in combination, can cause heat
buildup and possible tire failure.
Wheel Alignment and Tire Balance
The tires and wheels on your vehicle were aligned
and balanced carefully at the factory to give you the
longest tire life and best overall performance.
Adjustments to wheel alignment and tire balancing
will not be necessary on a regular basis. However,
if you notice unusual tire wear or your vehicle
pulling to one side or the other, the alignment might
need to be checked. If you notice your vehicle
vibrating when driving on a smooth road, the tires
and wheels might need to be rebalanced. See your
dealer/retailer for proper diagnosis.
Wheel Replacement
Replace any wheel that is bent, cracked, or badly
rusted or corroded. If wheel nuts keep coming
loose, the wheel, wheel bolts, and wheel
nuts should be replaced. If the wheel leaks air,
replace it (except some aluminum wheels,
which can sometimes be repaired). See your
retailer if any of these conditions exist.
Your retailer will know the kind of wheel you need.
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Tire Chains
{CAUTION:
Do not use tire chains. There is not enough
clearance. Tire chains used on a vehicle
without the proper amount of clearance
can cause damage to the brakes,
suspension or other vehicle parts. The area
damaged by the tire chains could cause
you to lose control of your vehicle and you
or others may be injured in a crash.
Use another type of traction device only if
its manufacturer recommends it for use on
your vehicle and tire size combination and
road conditions. Follow that
manufacturer’s instructions. To help avoid
damage to your vehicle, drive slowly,
readjust or remove the device if it is
contacting your vehicle, and do not spin
your vehicle’s wheels. If you do nd
traction devices that will t, install them on
the front tires.
If a Tire Goes Flat
Your vehicle has a tire inator kit. There is no
spare tire, no tire changing equipment, and
no place to store a tire.
It is unusual for a tire to blow out while you are
driving, especially if you maintain your tires
properly. SeeTires on page 298. If air goes out of a
tire, it is much more likely to leak out slowly. But, if
you should ever have a blow out, here are a few
tips about what to expect and what to do:
If a front tire fails, the at tire creates a drag that
pulls the vehicle toward that side. Take your
foot off the accelerator pedal and grip the steering
wheel rmly. Steer to maintain lane position,
and then gently brake to a stop well out of the
traffic lane.
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Services Provided
The following services are provided in the U.S. and
Canada up to 5 years/100,000 miles (160 000 km),
whichever comes rst, and, in Canada only, up to a
maximum of $100.
Fuel Delivery:Delivery of enough fuel for the
vehicle to get to the nearest service station
(approximately $5 Canada). In Canada, service
to provide diesel may be restricted. For safety
reasons, propane and other alternative fuels
are not provided through this service.
Lock-out Service:Lock-out service is covered
at no charge if you are unable to gain entry into
your vehicle. A remote unlock may be available
if you have an active OnStar
®subscription.
To ensure security, the driver must present
personal identication before lock-out service
is provided. In Canada, the vehicle registration
is also required.
Emergency Tow From a Public Roadway
or Highway:Tow to the nearest Saturn
retailer for warranty service or in the event of
a vehicle-disabling accident. Winch-out
assistance is provided when the vehicle is
mired in sand, mud, or snow.
Flat Tire Change:Installation of a spare tire in
good condition, when equipped and properly
inated, is covered at no charge. The customer
is responsible for the repair or replacement of
the tire if not covered by a warrantable failure.
Jump Start:A battery jump start is covered at
no charge if the vehicle does not start.
Trip Routing Service (Canada only):Upon
request, Roadside Assistance will send you
detailed, computer personalized maps,
highlighting your choice of either the most
direct route or the most scenic route to your
destination, anywhere in North America, along
with helpful travel information pertaining to
your trip.
Please allow three weeks before your planned
departure date. Trip routing requests are limited
to six per calendar year.
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Trip Interruption Benets and Assistance
(Canada only):In the event of a warranty
related vehicle disablement, while en route and
over 250 kilometres from the original point of
departure, you might qualify for trip interruption
expense assistance. This assistance covers
reasonable reimbursement of up to a maximum
of $500 (Canadian) for (A) meals (maximum of
$50/day), (B) lodging (maximum of $100/night),
and (C) alternate ground transportation
(maximum of $40/day). This benet is to assist
you with some of the unplanned expense
you may incur while waiting for your vehicle
to be repaired.
Pre-authorization, original detailed receipts,
and a copy of the repair order are required.
Once authorization has been given, your
advisor will help you make any necessary
arrangements and explain how to claim for
trip interruption expense assistance.
Alternative Service (Canada only):There
could be times when Roadside Assistance
cannot provide timely assistance. Your advisor
may authorize you to secure local emergency
road service, and you will be reimbursed up
to $100 upon submission of the original receipt
to Roadside Assistance.In many instances, mechanical failures may be
covered. However, any cost for parts and labor
for non-warranty repairs are the responsibility
of the driver.
Saturn and General Motors of Canada Limited
reserve the right to limit services or reimbursement
to an owner or driver when, in their sole
discretion, the claims become excessive in
frequency or type of occurrence.
Calling for Assistance
For prompt and efficient assistance when
calling, please provide the following to the
Roadside Assistance Representatives:
Your name, home address, and home
telephone number
Telephone number of your location
Location of the vehicle
Model, year, color, and license plate
number of the vehicle
Odometer reading, Vehicle Identication
Number (VIN) and delivery date of
the vehicle
Description of the problem
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Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight warranty repairs,
and public transportation is used instead of the
retailer’s shuttle service, the expense must be
supported by original receipts and can only be up to
the maximum amount allowed by Saturn for shuttle
service. In addition, for U.S. customers, should you
arrange transportation through a friend or relative,
limited reimbursement for reasonable fuel
expenses may be available. Claim amounts should
reect actual costs and be supported by original
receipts. See your retailer for information regarding
the allowance amounts for reimbursement of fuel
or other transportation costs.
Courtesy Rental Vehicle
Your retailer may arrange to provide you with a
courtesy rental vehicle or reimburse you for a rental
vehicle that you obtain if your vehicle is kept for an
overnight warranty repair. Rental reimbursement
will be limited and must be supported by original
receipts. This requires that you sign and complete
a rental agreement and meet state/provincial,
local, and rental vehicle provider requirements.Requirements vary and may include minimum age
requirements, insurance coverage, credit card, etc.
You are responsible for fuel usage charges and
may also be responsible for taxes, levies, usage
fees, excessive mileage, or rental usage beyond
the completion of the repair.
It may not be possible to provide a like-vehicle
as a courtesy rental.
Additional Program Information
All program options, such as shuttle service,
may not be available at every retailer. Please
contact your retailer for specic information
about availability. All Courtesy Transportation
arrangements will be administered by appropriate
retailer personnel.
Saturn reserves the right to unilaterally modify,
change or discontinue Courtesy Transportation at
any time and to resolve all questions of claim
eligibility pursuant to the terms and conditions
described herein at its sole discretion.
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If you need roadside assistance,
call GM Roadside Assistance.
SeeRoadside Assistance Program
on page 377for more information.
If your vehicle cannot be driven, know
where the towing service is taking it.
Get a card from the tow truck operator or
write down the driver’s name, the service’s
name, and the phone number.
Remove any valuables from your vehicle
before it is towed away. Make sure this
includes your insurance information
and registration if you keep these items
in your vehicle.
Gather the important information you need
from the other driver. Things like name,
address, phone number, driver’s license
number, vehicle license plate, vehicle make,
model and model year, Vehicle Identication
Number (VIN), insurance company and
policy number, and a general description
of the damage to the other vehicle.
If possible, call your insurance company
from the scene of the accident. They will
walk you through the information they need.
If they ask for a police report, phone or
go to the police department headquarters
the next day and you can get a copy of
the report for a nominal fee. In some
states/provinces with “no fault” insurance laws,
a report may not be necessary. This is
especially true if there are no injuries and
both vehicles are driveable.
Choose a reputable collision repair facility
for your vehicle. Whether you select a
Saturn retailer or a private collision repair
facility to x the damage, make sure you
are comfortable with them. Remember,
you will have to feel comfortable with their
work for a long time.
Once you have an estimate, read it carefully
and make sure you understand what work
will be performed on your vehicle. If you
have a question, ask for an explanation.
Reputable shops welcome this opportunity.
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This data can help provide a better understanding
of the circumstances in which crashes and
injuries occur.
Important:EDR data is recorded by your
vehicle only if a non-trivial crash situation
occurs; no data is recorded by the EDR under
normal driving conditions and no personal
data (e.g., name, gender, age, and crash location)
is recorded. However, other parties, such as
law enforcement, could combine the EDR data
with the type of personally identifying data
routinely acquired during a crash investigation.
To read data recorded by an EDR, special
equipment is required, and access to the vehicle
or the EDR is needed. In addition to the vehicle
manufacturer, other parties, such as law
enforcement, that have the special equipment,
can read the information if they have access
to the vehicle or the EDR.Saturn will not access this data or share it with
others except: with the consent of the vehicle
owner or, if the vehicle is leased, with the consent
of the lessee; in response to an official request
of police or similar government office; as part
of Saturn’s defense of litigation through the
discovery process; or, as required by law.
Data that Saturn collects or receives may also
be used for Saturn research needs or may
be made available to others for research purposes,
where a need is shown and the data is not tied
to a specic vehicle or vehicle owner.
OnStar
If your vehicle has OnStar®and you subscribe to
the OnStar®services, please refer to the OnStar®
Terms and Conditions for information on data
collection and use. See alsoOnStar®System
on page 127in this manual for more information.
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