mileage SATURN OUTLOOK 2010 Owners Manual

1-20 In Brief
Engine Oil Life System
The engine oil life system calculates
engine oil life based on vehicle use
and displays the CHANGE ENGINE
OIL SOON message when it is time
to change the engine oil and filter.
The oil life system should be reset
to 100% only following an oil
change.
Resetting the Oil Life System
1. Turn the ignition to ON/RUN,with the engine off.
2. If the vehicle has Driver Information Center (DIC)
buttons: Press the vehicle
information button until OIL LIFE
REMAINING displays.
If the vehicle does not have
Driver Information Center (DIC)
buttons: The vehicle must be in
P (Park) to access this display.
Press the trip odometer reset
stem until OIL LIFE REMAINING
displays. 3. If the vehicle has Driver
Information Center (DIC)
buttons: Press and hold the set/
reset button until 100% is
displayed. Three chimes sound
and the CHANGE ENGINE OIL
SOON message goes off.
If the vehicle does not have
Driver Information Center (DIC)
buttons: Press and hold the trip
odometer reset stem until OIL
LIFE REMAINING shows 100%.
Three chimes sound and the
CHANGE ENGINE OIL SOON
message goes off.
4. Turn the key to LOCK/OFF.
See Engine Oil Life System
on
page 10‑10.
Driving for Better Fuel
Economy
Driving habits can affect fuel
mileage. Here are some driving tips
to get the best fuel economy
possible.
.Avoid fast starts and accelerate
smoothly.
.Brake gradually and avoid
abrupt stops.
.Avoid idling the engine for long
periods of time.
.When road and weather
conditions are appropriate, use
cruise control, if equipped.
.Always follow posted speed
limits or drive more slowly when
conditions require.
.Keep vehicle tires properly
inflated.
.Combine several trips into a
single trip.
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Instruments and Controls 5-13
Speedometer
The speedometer shows the
vehicle's speed in both kilometers
per hour (km/h) and miles per
hour (mph).
Odometer
The odometer shows how far the
vehicle has been driven, in either
kilometers or miles.
This vehicle has a tamper-resistant
odometer. If the vehicle needs a
new odometer installed, the new
one is set to the mileage of the old
odometer. If this is not possible, it is
set at zero and a label is put on the
driver's door to show the old
mileage reading.
Tachometer
The tachometer displays the engine
speed in revolutions per
minute (rpm).
Fuel Gage
United StatesCanada
When the ignition is on, the fuel
gage shows how much fuel the
vehicle has left in the tank.
An arrow on the fuel gage indicates
the side of the vehicle the fuel door
is on.
The gage will first indicate empty
before the vehicle is out of fuel, the
vehicles fuel tank should be
filled soon. When the fuel tank is low on fuel,
the FUEL LEVEL LOW message will
appear on the Driver Information
Center (DIC). For more information
see
Fuel System Messages
on
page 5‑36.
Here are some situations that may
occur with the fuel gage. None of
these indicate a problem with the
fuel gage.
.At the gas station, the fuel pump
shuts off before the gage
reads full.
.It takes a little more or less fuel
to fill up than the fuel gage
indicated. For example, the gage
may have indicated the tank was
half full, but it actually took a
little more or less than half the
tank's capacity to fill the tank.
.The gage goes back to empty
when the ignition is turned off.
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5-28 Instruments and Controls
Trip/Fuel Menu Items
3(Trip/Fuel):Press this button
to scroll through the following menu
items:
ODOMETER
Press the trip/fuel button until
ODOMETER displays. This display
shows the distance the vehicle has
been driven in either miles (mi) or
kilometers (km). Pressing the trip
odometer reset stem will also
display the odometer.
To switch between English and
metric measurements, see “UNITS”
earlier in this section.
TRIP A and TRIP B
Press the trip/fuel button until
TRIP A or TRIP B displays. This
display shows the current distance
traveled in either miles (mi) or
kilometers (km) since the last reset
for each trip odometer. Both trip
odometers can be used at the same
time. Pressing the trip odometer
reset stem will also display the trip
odometers. Each trip odometer can be reset to
zero separately by pressing the set/
reset button or the trip odometer
reset stem while the desired trip
odometer is displayed.
The trip odometer has a feature
called retroactive reset. This can be
used to set the trip odometer to the
number of miles (kilometers) driven
since the ignition was last turned on.
This can be used if the trip
odometer is not reset at the
beginning of the trip.
To use the retroactive reset feature,
press and hold the set/reset button
for at least four seconds. The trip
odometer will display the number of
miles (mi) or kilometers (km) driven
since the ignition was last turned on
and the vehicle was moving. Once
the vehicle begins moving, the trip
odometer will accumulate mileage.
For example, if the vehicle was
driven 5 miles (8 km) before it is
started again, and then the
retroactive reset feature is activated,
the display will show 5 miles (8 km).
As the vehicle begins moving, the
display will then increase to
5.1 miles (8.2 km), 5.2 miles
(8.4 km), etc.
If the retroactive reset feature is
activated after the vehicle is started,
but before it begins moving, the
display will show the number of
miles (mi) or kilometers (km) that
were driven during the last ignition
cycle.
RANGE
Press the trip/fuel button until
RANGE displays. This display
shows the approximate number of
remaining miles (mi) or
kilometers (km) the vehicle can be
driven without refueling. The display
will show LOW if the fuel level
is low.
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5-30 Instruments and Controls
Driver Information Center
(DIC) (Without DIC
Buttons)
If your vehicle does not have DIC
buttons, the information below
explains the operation of this
system.
The DIC has different displays
which can be accessed by pressing
the trip odometer reset stem located
on the instrument panel cluster.
Pressing the trip odometer reset
stem will also turn off,
or acknowledge, DIC messages.
The DIC displays trip and vehicle
system information, and warning
messages if a system problem is
detected.
If your vehicle does not have DIC
buttons, you can use the trip
odometer reset stem to view the
following displays: odometer, trip
odometers, oil life, park assist menu
for vehicles with the Ultrasonic Rear
Parking Assist (URPA) system,Remote Keyless Entry (RKE)
transmitter programming, units, and
display language.
If your vehicle has DIC buttons, you
can use the trip odometer reset
stem to view the following displays:
odometer and trip odometers.
Trip Odometer Reset Stem
Menu Items
ODOMETER
Press the trip odometer reset stem
until ODOMETER displays. This
display shows the distance the
vehicle has been driven in either
miles (mi) or kilometers (km).
To switch between English and
metric measurements, see
“UNITS”
later in this section.
TRIP A or TRIP B
Press the trip odometer reset stem
until TRIP A or TRIP B displays. This
display shows the current distance
traveled in either miles (mi) or
kilometers (km) since the last reset for each trip odometer. Both trip
odometers can be used at the
same time.
Each trip odometer can be reset to
zero separately by pressing and
holding the trip odometer reset stem
while the desired trip odometer is
displayed.
The trip odometer has a feature
called the retro-active reset. This
can be used to set the trip odometer
to the number of miles (kilometers)
driven since the ignition was last
turned on. This can be used if the
trip odometer is not reset at the
beginning of the trip.
To use the retro-active reset feature,
press and hold the trip odometer
reset stem for at least four seconds.
The trip odometer will display the
number of miles (mi) or
kilometers (km) driven since the
ignition was last turned on and the
vehicle was moving. Once the
vehicle begins moving, the trip
odometer will accumulate mileage.
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10-4 Vehicle Care
Vehicle Checks
Doing Your Own
Service Work
{WARNING
You can be injured and the
vehicle could be damaged if you
try to do service work on a vehicle
without knowing enough about it.
.Be sure you have sufficient
knowledge, experience,
the proper replacement
parts, and tools before
attempting any vehicle
maintenance task.(Continued)
WARNING (Continued)
.Be sure to use the proper
nuts, bolts, and other
fasteners. English and metric
fasteners can be easily
confused. If the wrong
fasteners are used, parts
can later break or fall off.
You could be hurt. If doing some of your own service
work, use the proper service
manual. It tells you much more
about how to service the vehicle
than this manual can. To order the
proper service manual, see
Service
Publications Ordering Information
on
page 13‑11.
This vehicle has an airbag system.
Before attempting to do your own
service work, see Airbag System
Check on page 3‑43.
Keep a record with all parts receipts
and list the mileage and the date
of any service work performed.
See Maintenance Records
on
page 11‑9.
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10-10 Vehicle Care
Engine Oil Additives / Engine
Oil Flushes
Do not add anything to the oil. The
recommended oils with the starburst
symbol that meet GM Standard
GM6094M are all that is needed for
good performance and engine
protection.
Engine oil system flushes are not
recommended and could cause
engine damage not covered by the
vehicle warranty.
Engine Oil Life System
When to Change Engine Oil
This vehicle has a computer system
that indicates when to change the
engine oil and filter. This is based
on engine revolutions and engine
temperature, and not on mileage.
Based on driving conditions, the
mileage at which an oil change isindicated can vary considerably. For
the oil life system to work properly,
the system must be reset every time
the oil is changed.
When the system has calculated
that oil life has been diminished, it
indicates that an oil change is
necessary. A CHANGE ENGINE
OIL SOON message comes on.
Change the oil as soon as possible
within the next 600 miles (1 000 km).
It is possible that, if driving under
the best conditions, the oil life
system might not indicate that an oil
change is necessary for over a year.
However, the engine oil and filter
must be changed at least once a
year and at this time the system
must be reset. Your dealer/retailer
has trained service people who will
perform this work using genuine
parts and reset the system. It is also
important to check the oil regularly
and keep it at the proper level.If the system is ever reset
accidentally, the oil must be
changed at 3,000 miles (5 000 km)
since the last oil change.
Remember to reset the oil life
system whenever the oil is changed.
How to Reset the Engine Oil
Life System
The Engine Oil Life System
calculates when to change the
engine oil and filter based on
vehicle use. Whenever the oil is
changed, reset the system so it can
calculate when the next oil change
is required. If a situation occurs
where the oil is changed prior to a
CHANGE ENGINE OIL SOON
message being turned on, reset the
system.
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13-2 Customer Information
STEP TWO :Should you need
additional assistance, in the U.S.,
contact the Saturn Customer
Assistance Center by calling
1-800-553-6000. In Canada, call the
Saturn Customer Communication
Centre at 1-800-263-1999. A Saturn
Customer Assistance Center team
member will handle your call and
assist in providing product and
warranty information, the nearest
retailer location, roadside
assistance, brochures, literature
and discuss any concerns you
may have.
We encourage you to call the
toll-free number in order to give your
inquiry prompt attention. Please
have the following information
available to give the Customer
Assistance Representative:
.Vehicle Identification Number
(VIN). This 17-digit number
can be found on the vehicle
registration or title, on the upper
driver side corner of the
instrument panel, or on your
roadside assistance key card.
.The name of your selling and
servicing retail facility.
.Vehicle delivery date and
present mileage.
.Your daytime and evening phone
numbers.
When contacting Saturn, please
remember that your concern will
likely be resolved at a retailer's
facility. That is why we suggest you
follow Step One first.
STEP THREE (U.S. Owners):
Both Saturn and its retailers are
committed to making sure you are
completely satisfied with your
Saturn vehicle. However, if you
continue to remain unsatisfied after
following the procedure outlined in
Steps One and Two, Saturn and
its retailers offer the additional
assistance of a neutral party
through our voluntary participation
in a mediation/arbitration program
called Better Business Bureau
(BBB) Auto Line. The BBB Auto Line Program is an
out-of-court program administered
by the Council of Better Business
Bureaus to settle automotive
disputes regarding vehicle repairs or
the interpretation of the New Vehicle
Limited Warranty. This program is
available at no cost to you, our
customer.
Although you may be required to
resort to this informal dispute
resolution program prior to filing a
court action, use of the program is
free of charge and your case is
generally heard within 40 days.
If you do not agree with the decision
given in your case, you can reject it
and proceed with any other venue
for relief available to you.
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Customer Information 13-3
Contact the BBB Auto Line Program
by using the toll-free telephone
number or by writing them at the
following address:
BBB Auto Line Program
Council of Better Business
Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
dr.bbb.org/goauto
This program is available in all
50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage and other
factors. Saturn Corporation reserves
the right to change eligibility
limitations and/or discontinue its
participation in this program.STEP THREE (Canadian Owners):
General Motors Participation in
the Mediation/Arbitration Program
In the event that you do not feel
your concerns have been addressed
after following the procedure
outlined in Steps 1 and 2, General
Motors of Canada Limited has
committed to binding arbitration
of owner disputes involving
factory-related vehicle service
claims. The program provides for
the review of the facts involved by
an impartial third party arbiter, and
may include an informal hearing
before the arbiter. The program is
designed so that the entire dispute
settlement process, from the time
you file your complaint to the final
decision, should be completed in
approximately 70 days. We believe
our impartial program offers
advantages over courts in most
jurisdictions because it is informal,
quick, and free of charge.For further information concerning
eligibility in the Canadian Motor
Vehicle Arbitration Plan (CAMVAP),
call toll-free 1-800-207-0685.
Alternatively, you may call the
Saturn Customer Communication
Centre, 1-800-263-1999, or you may
write to:
Mediation/Arbitration Program
c/o Customer Communication
Centre
General Motors of Canada Limited
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Telephone: 1-800-955-5100
Your inquiry should be accompanied
by the Vehicle Identification
Number (VIN).
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Customer Information 13-9
Requirements vary and may include
minimum age requirements,
insurance coverage, credit card,
etc. You are responsible for fuel
usage charges and may also be
responsible for taxes, levies, usage
fees, excessive mileage, or rental
usage beyond the completion of the
repair.
It may not be possible to provide a
like-vehicle as a courtesy rental.
Additional Program
Information
All program options, such as shuttle
service, may not be available at
every dealer. Please contact your
dealer for specific information
about availability. All Courtesy
Transportation arrangements will be
administered by appropriate dealer
personnel.
General Motors reserves the right to
unilaterally modify, change or
discontinue Courtesy Transportation
at any time and to resolve all
questions of claim eligibilitypursuant to the terms and
conditions described herein at its
sole discretion.
Collision Damage Repair
If your vehicle is involved in a
collision and it is damaged, have the
damage repaired by a qualified
technician using the proper
equipment and quality replacement
parts. Poorly performed collision
repairs diminish your vehicle's
resale value, and safety
performance can be compromised
in subsequent collisions.
Collision Parts
Genuine GM Collision parts are new
parts made with the same materials
and construction methods as the
parts with which your vehicle was
originally built. Genuine GM
Collision parts are your best choice
to ensure that your vehicle's
designed appearance, durability,
and safety are preserved. The use
of Genuine GM parts can help
maintain your GM New Vehicle
Limited Warranty.
Recycled original equipment parts
may also be used for repair. These
parts are typically removed from
vehicles that were total losses in
prior crashes. In most cases, the
parts being recycled are from
undamaged sections of the vehicle.
A recycled original equipment GM
part, may be an acceptable choice
to maintain your vehicle's originally
designed appearance and safety
performance, however, the history of
these parts is not known. Such parts
are not covered by your GM New
Vehicle Limited Warranty, and any
related failures are not covered by
that warranty.
Aftermarket collision parts are also
available. These are made by
companies other than GM and may
not have been tested for your
vehicle. As a result, these parts may
fit poorly, exhibit premature
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