service schedule SATURN OUTLOOK 2010 Owners Manual

2010 Saturn OUTLOOK Owner ManualM
Jump Starting . . . . . . . . . . . . . . . 10-78
Towing . . . . . . . . . . . . . . . . . . . . . . 10-83
Appearance Care . . . . . . . . . . . 10-86
Service and Maintenance . . . 11-1
General Information . . . . . . . . . . 11-1
Scheduled Maintenance . . . . . . 11-2
Recommended Fluids, Lubricants, and Parts . . . . . . . 11-7
Maintenance Records . . . . . . . . 11-9
Technical Data . . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2
Customer Information . . . . . . . 13-1
Customer Information . . . . . . . . 13-1
Reporting Safety Defects . . . . 13-13
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-14
Index . . . . . . . . . . . . . . . . . . . . . i-1
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In Brief 1-21
.Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
.Follow recommended scheduled
maintenance.
Roadside Assistance
Program
U.S.:1-800-553-6000
TTY Users: 1-888-889-2438
Canada: 1-800-268-6800
As the owner of a new Saturn, you
are automatically enrolled in the
Roadside Assistance program. This
program provides technically trained
advisors who are available 24 hours
a day, 365 days a year, minor repair
information or towing arrangements.
Roadside Assistance and OnStar
If you have a current OnStar
subscription, press the OnStar
button and the current GPS location
will be sent to an OnStar Advisor
who will assess your problem, contact Roadside Assistance, and
relay exact location to get you the
help you need.
Online Owner Center
The Online Owner Center is a
complimentary service that includes
online service reminders, vehicle
maintenance tips, online owner
manual, special privileges
and more.
Sign up today at:
www.gmownercenter.com/saturn
(U.S.) or
www.gm.ca (Canada).
OnStar®
OnStar®uses several innovative
technologies and live advisors to
provide a wide range of safety,
security, navigation, diagnostics,
and calling services. Automatic Crash Response
In a crash, built in sensors can
automatically alert an OnStar
advisor who is immediately
connected to the vehicle to see if
you need help.
How OnStar Service Works
Q:
This blue button connects you
to a specially trained OnStar advisor
to verify your account information
and to answer questions.
]: Push this red emergency
button to get priority help from
specially trained OnStar emergency
advisors.
X: Push this button for hands-free,
voice-activated calling and to give
voice commands for turn-by-turn
navigation.
Crisis Assist, Stolen Vehicle
Assistance, Vehicle Diagnostics,
Remote Door Unlock, Roadside
Assistance, Turn-by-Turn Navigation
and Hands-Free Calling are
available on most vehicles. Not all
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Seats and Restraints 3-43
Step Two of the Customer
Satisfaction Procedure in this
manual.
If the vehicle has rollover
roof-rail airbags, seeDifferent
Size Tires and Wheels
on
page 10‑53for additional
important information.
Q: Because I have a disability, I have to get my vehicle
modified. How can I find out
whether this will affect my
airbag system?
A: If you have questions, call
Customer Assistance. The
phone numbers and addresses
for Customer Assistance are in
Step Two of the Customer
Satisfaction Procedure in this
manual.
In addition, your dealer/retailer and
the service manual have information
about the location of the airbag
sensors, sensing and diagnostic
module and airbag wiring.
Airbag System Check
The airbag system does not need
regularly scheduled maintenance or
replacement. Make sure the airbag
readiness light is working. See
Airbag Readiness Light
on
page 5‑15for more information.
Notice: If an airbag covering is
damaged, opened, or broken, the
airbag may not work properly. Do
not open or break the airbag
coverings. If there are any
opened or broken airbag covers,
have the airbag covering and/or
airbag module replaced. For the
location of the airbag modules,
see What Makes an Airbag
Inflate?
on page 3‑34. See your
dealer/retailer for service.
Replacing Airbag System
Parts After a Crash
{WARNING
A crash can damage the airbag
systems in your vehicle.
A damaged airbag system may
not work properly and may not
protect you and your
passenger(s) in a crash, resulting
in serious injury or even death. To
help make sure your airbag
systems are working properly
after a crash, have them
inspected and any necessary
replacements made as soon as
possible.
If an airbag inflates, you will need to
replace airbag system parts. See
your dealer/retailer for service.
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Instruments and Controls 5-23
Engine Oil Pressure Light
{WARNING
Do not keep driving if the oil
pressure is low. The engine can
become so hot that it catches fire.
Someone could be burned. Check
the oil as soon as possible and
have the vehicle serviced.
Notice: Lack of proper engine oil
maintenance can damage the
engine. The repairs would not be
covered by the vehicle warranty.
Always follow the maintenance
schedule in this manual for
changing engine oil.
The oil pressure light should come
on briefly as the engine is started.
If it does not come on have the
vehicle serviced by your dealer/
retailer.
If the light comes on and stays on, it
means that oil is not flowing through
the engine properly. The vehicle
could be low on oil and might have
some other system problem.
Security Light
This light flashes when the security
system is activated.
For more information, see Anti-Theft
Alarm System on page 2‑13.
High-Beam on Light
The high-beam on light comes on
when the high-beam headlamps are
in use.
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5-36 Instruments and Controls
Engine Oil Messages
CHANGE ENGINE OIL SOON
This message displays when the
engine oil needs to be changed.
When you change the engine oil, be
sure to reset the CHANGE ENGINE
OIL SOON message. SeeEngine
Oil Life System
on page 10‑10for
information on how to reset the
message. See Engine Oil
on
page 10‑8and Scheduled
Maintenanceon page 11‑2for
more information.
OIL PRESSURE LOW STOP
ENGINE
Notice: If you drive your vehicle
while the engine oil pressure is
low, severe engine damage may
occur. If a low oil pressure
warning appears on the
instrument panel cluster and/or
DIC, stop the vehicle as soon as possible. Do not drive the vehicle
until the cause of the low oil
pressure is corrected. See
Engine
Oil
on page 10‑8for more
information.
This message displays if low oil
pressure levels occur. Stop the
vehicle as soon as safely possible
and do not operate it until the cause
of the low oil pressure has been
corrected. Check the oil as soon as
possible and have your vehicle
serviced by your dealer/retailer. See
Engine Oil on page 10‑8.
Engine Power Messages
ENGINE POWER IS REDUCED
This message displays and a chime
sounds when the cooling system
temperature gets too hot and the
engine further enters the engine
coolant protection mode. See
Engine Overheating
on page 10‑18for further information. This message also displays when
the vehicle's engine power is
reduced. Reduced engine power
can affect the vehicle's ability to
accelerate. If this message is on,
but there is no reduction in
performance, proceed to your
destination. The performance may
be reduced the next time the vehicle
is driven. The vehicle may be driven
at a reduced speed while this
message is on, but acceleration and
speed may be reduced. Anytime
this message stays on, the vehicle
should be taken to your dealer/
retailer for service as soon as
possible.
Fuel System Messages
FUEL LEVEL LOW
This message displays and a chime
sounds if the fuel level is low. Refuel
as soon as possible. See
Fuel Gage
on page 5‑13andFuelon
page 9‑38for more information.
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9-48 Driving and Operating
3. Drive slowly until the trailer isclear of the chocks.
4. Stop and have someone pick up and store the chocks.
Maintenance When Trailer
Towing
The vehicle needs service more
often when pulling a trailer. See this
manual's Maintenance Schedule or
Index for more information. Things
that are especially important in
trailer operation are automatic
transmission fluid, engine oil, axle
lubricant, belts, cooling system and
brake system. Inspect these before
and during the trip.
Check periodically to see that all
hitch nuts and bolts are tight.
Engine Cooling When Trailer
Towing
The cooling system may temporarily
overheat during severe operating
conditions. See Engine Overheating
on page 10‑18.
Trailer Towing
Three important considerations
have to do with weight:
.The weight of the trailer
.The weight of the trailer tongue
.The total weight on the vehicle's
tires
Weight of the Trailer
How heavy can a trailer safely be?
Speed, altitude, road grades,
outside temperature, special
equipment, and the amount of
tongue weight the vehicle can carry
must be considered. See “Weight of
the Trailer Tongue” later in this
section for more information.
Maximum trailer weight is calculated
assuming only the driver is in the
tow vehicle and it has all the
required trailering equipment.
The weight of additional optional
equipment, passengers and cargo in
the tow vehicle must be subtracted
from the maximum trailer weight.
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10-26 Vehicle Care
3. With the engine off, turn theignition to ON/RUN, but do not
start the engine. Without
applying the regular brake, try to
move the shift lever out of
P (Park) with normal effort. If the
shift lever moves out of P (Park),
contact your dealer/retailer for
service.
Ignition Transmission
Lock Check
While parked, and with the parking
brake set, try to turn the ignition to
LOCK/OFF in each shift lever
position.
.The ignition should turn to
LOCK/OFF only when the shift
lever is in P (Park).
.The ignition key should come
out only in LOCK/OFF.
Contact your dealer/retailer if
service is required.
Park Brake and P (Park)
Mechanism Check
{WARNING
When you are doing this check,
the vehicle could begin to move.
You or others could be injured
and property could be damaged.
Make sure there is room in front
of the vehicle in case it begins to
roll. Be ready to apply the regular
brake at once should the vehicle
begin to move.
Park on a fairly steep hill, with the
vehicle facing downhill. Keeping
your foot on the regular brake, set
the parking brake.
.To check the parking brake's
holding ability: With the engine
running and the transmission in
N (Neutral), slowly remove foot
pressure from the regular brake
pedal. Do this until the vehicle is
held by the parking brake only.
.To check the P (Park)
mechanism's holding ability:
With the engine running, shift to
P (Park). Then release the
parking brake followed by the
regular brake.
Contact your dealer/retailer if
service is required.
Wiper Blade Replacement
Windshield wiper blades should be
inspected for wear or cracking.
See Scheduled Maintenance
on
page 11‑2for more information.
Replacement blades come in
different types and are removed in
different ways. To replace the wiper
blade assembly:
1. Pull the windshield wiper arm away from the windshield.
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Service and Maintenance 11-1
Service and
Maintenance
General Information
General Information . . . . . . . . . . 11-1
Scheduled Maintenance
Scheduled Maintenance . . . . . 11-2
Recommended Fluids,
Lubricants, and Parts
Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . 11-7
Maintenance Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . 11-8
Maintenance Records
Maintenance Records . . . . . . . . 11-9
General Information
Notice: Maintenance intervals,
checks, inspections,
recommended fluids, and
lubricants are necessary to keep
this vehicle in good working
condition. Damage caused by
failure to follow scheduled
maintenance might not be
covered by the vehicle warranty.
Proper vehicle maintenance helps to
keep the vehicle in good working
condition, improves fuel economy,
and reduces vehicle emissions for
better air quality.
Because of all the different ways
people use vehicles, maintenance
needs vary. The vehicle might need
more frequent checks and services.
Please read the information under
Scheduled Maintenance. To keep
the vehicle in good condition, see
your dealer/retailer. The maintenance schedule is for
vehicles that:.carry passengers and cargo
within recommended limits on
the Tire and Loading Information
label. See
Vehicle Load Limits
on page 9‑10.
.are driven on reasonable road
surfaces within legal driving
limits.
.use the recommended fuel.
SeeRecommended Fuelon
page 9‑39.
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11-2 Service and Maintenance
{WARNING
Performing maintenance work can
be dangerous. Some jobs can
cause serious injury. Perform
maintenance work only if you
have the required know-how and
the proper tools and equipment.
If in doubt, see your dealer/
retailer to have a qualified
technician do the work. See
Doing Your Own Service Work
on
page 10‑4
.
At your General Motors dealer/
retailer, you can be certain that you
will receive the highest level of
service available. Your dealer/
retailer has specially trained service
technicians, uses genuine GM
replacement parts, as well as, up to
date tools and equipment to ensure
fast and accurate diagnostics. The proper replacement parts,
fluids, and lubricants to use are
listed in
Recommended Fluids and
Lubricants
on page 11‑7and
Maintenance Replacement Partson
page 11‑8. We recommend the use
of genuine parts from your dealer/
retailer.
Rotation of New Tires
To maintain ride, handling, and
performance of the vehicle, it is
important that the first rotation
service for new tires be performed
when they have 8 000 to 13 000 km
(5,000 to 8,000 miles). See Tire
Rotation on page 10‑49.
Scheduled
Maintenance
When the Change Engine Oil
Soon Message Displays
Change engine oil and filter. See
Engine Oilon page 10‑8. An
Emission Control Service.
When the Change Engine Oil Soon
message displays, service is
required for the vehicle as soon as
possible, within the next 1 000 km/
600 miles. If driving under the best
conditions, the engine oil life system
might not indicate the need for
vehicle service for more than a year.
The engine oil and filter must be
changed at least once a year and
the oil life system must be reset.
Your dealer/retailer has trained
service technicians who will perform
this work and reset the system.
If the engine oil life system is reset
accidentally, service the vehicle
within 5 000 km/3,000 miles since
the last service. Reset the oil life
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Service and Maintenance 11-9
Maintenance Records
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the
type of services performed in the boxes provided. Retain all maintenance receipts.
Maintenance Record
DateOdometer
Reading Serviced By Services Performed
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