park assist SATURN VUE 2004 Owners Manual

Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to
your retailer and to Saturn. Together we are committed
to providing our customers with unparalleled service,
before, during and after the purchase of a Saturn
vehicle, for total customer satisfaction. We call this the
Saturn Difference. Normally, any concerns with the
sales transaction or the operation of your vehicle will be
resolved by your retailer’s sales or service departments.
If, for any reason, your ownership experience falls
below your expectations, we suggest you take
the following action:
STEP ONE:Contact the Retail Customer Assistance
Liaison. Any member of the retail management team has
the authority and the desire to resolve your concerns.
Normally, concerns can be quickly resolved at this level.
STEP TWO:Should you need additional assistance,
contact the Saturn Customer Assistance Center by
calling 1-800-553-6000. In Canada, contact the Saturn
Customer Communication Centre at 1-800-263-1999.A Saturn Customer Assistance Center team member
will handle your call and assist in providing product and
warranty information, the nearest retailer location,
roadside assistance, brochures, literature and discuss
any concerns you may have.
We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Please have
the following information available to give the Customer
Assistance Representative:
Vehicle Identication Number. This 17-digit number
can be found on the vehicle registration or title, on
the upper driver’s side corner of the dash, or on
your roadside assistance key card.
The name of your selling and servicing retail facility.
Vehicle delivery date and present mileage.
Your daytime and evening phone numbers.
If you wish to write to the Saturn Customer Assistance
Center, our address is:
Saturn Customer Assistance Center
100 Saturn Parkway
Mail Code 371-999-S24
Spring Hill, TN 37174-1500
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Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition to notifying General
Motors of Canada Limited. You may write to:
Transport Canada
330 Sparks Street
Tower C
Ottawa, Ontario K1A 0N5
Reporting Safety Defects to Saturn
In addition to notifying NHTSA (or Transport Canada) in
a situation like this, we certainly hope you’ll notify us.
U.S. customers can call the Saturn Customer Assistance
Center at 1-800-553-6000, or write:
Saturn Corporation
100 Saturn Parkway
Mail Drop 371-999-S24
Spring Hill, TN 37174-1500In Canada, please call us at 1-800-263–1999.
Or, write to:
Saturn Customer Communication Centre
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications Ordering
Information
Service Manuals
A variety of publications are available to you. Saturn
service manuals are written for trained technicians,
and in some cases, specialized tools and equipment
are necessary to complete certain repairs. However,
the manuals are available to owners who either have
the training, or wish to gain a greater understanding of
the technical aspect of their Saturn.
For additional publications information or to order
publications, call toll free 1-800-2-SATURN or visit
win.wallace.com/saturn to order on-line.
In Canada, Saturn service manuals are available by
calling toll free 1-800-551-4123.
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Audio System(s) (cont.)
Setting the Time for Radios with Radio
Data Systems (RDS)................................3-43
Setting the Time for Radios without
Radio Data Systems (RDS).......................3-43
Theft-Deterrent Feature................................3-72
Understanding Radio Reception.....................3-74
XM™ Satellite Radio Antenna System............3-75
Automatic Dimming Mirror Operation..........2-30, 2-32
Automatic Headlamp System............................3-18
Automatic Transaxle........................................2-15
Fluid..........................................................5-25
Operation...................................................2-18
B
Backing Up....................................................4-59
Battery..........................................................5-44
Battery Replacement......................................... 2-6
Battery Run-Down Protection............................3-20
Battery Warning Light......................................3-29
Before Leaving on a Long Trip.........................4-37
Before You Drive............................................3-62
Before You Go Off-Roading..............................4-18
Brake
Parking......................................................2-23
System Warning Light..................................3-30Brake Fluid....................................................5-41
Brake Wear...................................................5-43
Brakes..........................................................5-41
Braking........................................................... 4-7
Braking in Emergencies...................................4-10
Break-In, New Vehicle.....................................2-14
Bulb Replacement...........................................5-53
Center High-Mounted Stoplamp (CHMSL)........5-58
Fog Lamps.................................................5-57
Front Turn Signal and Parking Lamps.............5-56
Halogen Bulbs............................................5-53
Headlamp Aiming........................................5-52
Headlamps.................................................5-53
Replacement Bulbs......................................5-60
Sidemarker Lamps.......................................5-57
Taillamps, Turn Signal, Stoplamps and
Back-up Lamps........................................5-59
Buying New Tires...........................................5-72
C
California Fuel.................................................. 5-6
Canadian Owners................................................ ii
Canadian Roadside Assistance........................... 7-7
Capacities and Specications..........................5-102
Carbon Monoxide...................2-10, 2-27, 4-40, 4-55
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Replacement Bulbs.........................................5-60
Replacing Brake System Parts..........................5-44
Reporting Safety Defects
Canadian Government................................... 7-9
Saturn......................................................... 7-9
United States Government.............................. 7-8
Restraint System Check
Checking Your Restraint Systems...................1-58
Replacing Restraint System Parts
After a Crash..........................................1-58
Restraint Systems
Checking....................................................1-58
Replacing Parts...........................................1-58
Resynchronization............................................. 2-6
Right Front Passenger Position, Safety Belts......1-23
Roadside
Assistance Program....................................... 7-6
Rocking Your Vehicle To Get It Out...................4-44
Roof Rack System..........................................2-37
Routing, Engine Drive Belt...............................6-17
Running Your Engine While You Are Parked.......2-28
S
Safety Belt
Pretensioners..............................................1-28
Reminder Light............................................3-28Safety Belts
Care of......................................................5-92
Driver Position............................................1-15
How to Wear Safety Belts Properly................1-15
Questions and Answers About Safety Belts.....1-14
Rear Safety Belt Comfort Guides for
Children and Small Adults.........................1-25
Rear Seat Passengers.................................1-23
Right Front Passenger Position......................1-23
Safety Belt Extender....................................1-28
Safety Belt Use During Pregnancy.................1-22
Safety Belts Are for Everyone.......................1-10
Safety Chains.................................................4-58
Safety Warnings and Symbols.............................. iii
Scanning the Terrain.......................................4-21
Scheduled Maintenance..................................... 6-4
Seatback, Folding Passenger............................. 1-8
Seats
Driver Seat Height Adjuster............................. 1-3
Head Restraints............................................ 1-7
Heated Seats............................................... 1-4
Manual........................................................ 1-2
Manual Lumbar............................................. 1-4
Passenger Folding Seatback........................... 1-8
Reclining Seatbacks...................................... 1-5
Six-Way Power Driver.................................... 1-3
Split Folding Rear Seat.................................. 1-8
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