mileage SATURN VUE 2008 Owners Manual

Speedometer and Odometer
The speedometer lets you see your speed in both miles
per hour (mph) and kilometers per hour (km/h).
The odometer shows how far your vehicle has been
driven, in either miles or kilometers.
If your vehicle needs a new odometer installed, the new
one will be set to the mileage total of the old odometer.
If it cannot, it will be set at zero and a label must be
put on the driver’s door to show the old mileage reading
when the new odometer was installed. If the mileage
is unknown, the label should then indicate “previous
mileage unknown.”
Trip Odometer
The trip odometer can record the number of miles, used
in the United States, or kilometers, used in Canada,
traveled for up to two trips.
You can cycle between the odometer and trip
odometers A and B by pressing the reset button
located in the lower right area of the speedometer.
By pressing the reset button, you can tell how many miles
or kilometers have been recorded on either Trip A or
Trip B since you last set the trip odometer back to zero.
To reset each trip odometer to zero, press and hold
the reset button. The reset button resets only the
trip odometer that is being displayed. Each trip
odometer must be reset individually.
Tachometer
The tachometer displays the engine speed in revolutions
per minute (rpm).
Safety Belt Reminders
Safety Belt Reminder Light
When the engine is started, a chime will come on for
several seconds to remind people to fasten their safety
belts, unless the driver’s safety belt is already buckled.
The safety belt light will
also come on and stay
on for several seconds,
then it will ash for
several more.
This chime and light is repeated if the driver remains
unbuckled and the vehicle is in motion. If the driver’s belt
is already buckled, neither the chime nor the light will
come on.
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Your vehicle has an airbag system. Before attempting
to do your own service work, seeServicing Your
Airbag-Equipped Vehicle on page 1-70.
You should keep a record with all parts receipts and
list the mileage and the date of any service work
you perform. SeeMaintenance Record on page 6-18.
Adding Equipment to the Outside
of Your Vehicle
Things you might add to the outside of your vehicle
can affect the airow around it. This can cause
wind noise and can affect fuel economy and windshield
washer performance. Check with your dealer/retailer
before adding equipment to the outside of your vehicle.
Fuel
Use of the recommended fuel is an important part
of the proper maintenance of your vehicle. To help
keep the engine clean and maintain optimum vehicle
performance, we recommend the use of gasoline
advertised as TOP TIER Detergent Gasoline.
The 8th digit of the Vehicle Identication Number (VIN)
shows the code letter or number that identies your
vehicle’s engine. The VIN is at the top left of the
instrument panel. SeeVehicle Identification
Number (VIN) on page 5-95.
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If you are in an area of extreme cold, where the
temperature falls below−20°F (−29°C), it is
recommended that you use either an SAE 5W-30
synthetic oil or an SAE 0W-30 oil. Both provide easier
cold starting and better protection for the engine at
extremely low temperatures.
Engine Oil Additives
Do not add anything to the oil. The recommended
oils with the starburst symbol that meet GM Standard
GM6094M are all you need for good performance
and engine protection.
Engine Oil Life System
When to Change Engine Oil
Your vehicle has a computer system that lets you know
when to change the engine oil and lter. This is based
on engine revolutions and engine temperature, and not
on mileage. Based on driving conditions, the mileage
at which an oil change will be indicated can vary
considerably. For the oil life system to work properly, you
must reset the system every time the oil is changed.When the system has calculated that oil life has been
diminished, it will indicate that an oil change is necessary.
A change engine oil light will come on. SeeChange
Engine Oil Light on page 3-44. Change the oil as soon
as possible within the next 600 miles (1 000 km). It is
possible that, if you are driving under the best conditions,
the oil life system might not indicate that an oil change is
necessary for over a year. However, the engine oil and
lter must be changed at least once a year and at this
time the system must be reset. Your dealer/retailer has
trained service people who will perform this work using
genuine parts and reset the system. It is also important
to check the oil regularly and keep it at the proper level.
If the system is ever reset accidentally, you must
change the oil at 3,000 miles (5 000 km) since your
last oil change. Remember to reset the oil life system
whenever the oil is changed.
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At Each Fuel Fill
It is important to perform these underhood checks at
each fuel fill.
Engine Oil Level Check
Notice:It is important to check the engine oil
regularly and keep it at the proper level. Failure to
keep the engine oil at the proper level can cause
damage to the engine not covered by your warranty.
Check the engine oil level and add the proper oil if
necessary. SeeEngine Oil on page 5-15.
Engine Coolant Level Check
Check the engine coolant level and add DEX-COOL®
coolant mixture if necessary. SeeEngine Coolant
on page 5-22.
Windshield Washer Fluid Level Check
Check the windshield washer uid level in the windshield
washer uid reservoir and add the proper uid if
necessary.
At Least Once a Month
Tire Ination Check
Inspect your vehicle’s tires and make sure they are
inated to the correct pressures. Do not forget to
check the spare tire. SeeInflation - Tire Pressure on
page 5-58. Check to make sure the spare tire is stored
securely. SeeChanging a Flat Tire on page 5-76.
Tire Wear Inspection
Tire rotation may be required for high mileage highway
drivers prior to the Engine Oil Life System service
notication. Check the tires for wear and, if necessary,
rotate the tires. SeeTire Inspection and Rotation on
page 5-65.
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Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your
retailer and to Saturn. Together we are committed to
providing our customers with unparalleled service,
before, during, and after the purchase of a Saturn vehicle,
for total customer satisfaction. We call this the Saturn
Difference. Normally, any concerns with the sales
transaction or the operation of the vehicle are resolved
by the retailer’s sales or service departments. If, for any
reason, your ownership experience falls below your
expectations, we suggest you take the following action:
STEP ONE:Contact the Retail Customer Assistance
Liaison. Any member of the retail management team has
the authority and the desire to resolve your concerns.
Normally, concerns can be quickly resolved at this level.STEP TWO:Should you need additional assistance, in
the U.S., contact the Saturn Customer Assistance Center
by calling 1-800-553-6000. In Canada, call the Saturn
Customer Communication Centre at 1-800-263-1999.
A Saturn Customer Assistance Center team member
will handle your call and assist in providing product
and warranty information, the nearest retailer location,
roadside assistance, brochures, literature and discuss
any concerns you may have.
We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Please have the
following information available to give the Customer
Assistance Representative:
Vehicle Identication Number (VIN). This 17-digit
number can be found on the vehicle registration or
title, on the upper driver side corner of the instrument
panel, or on your roadside assistance key card.
The name of your selling and servicing retail facility.
Vehicle delivery date and present mileage.
Your daytime and evening phone numbers.
When contacting Saturn, please remember that your
concern will likely be resolved at a retailer’s facility.
That is why we suggest you follow Step One rst.
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STEP THREE (U.S. Owners):Both Saturn and
its retailers are committed to making sure you are
completely satised with your Saturn vehicle. However,
if you continue to remain unsatised after following the
procedure outlined in Steps One and Two, Saturn and
its retailers offer the additional assistance of a neutral
party through our voluntary participation in a mediation/
arbitration program called Better Business Bureau (BBB)
Auto Line.
The BBB Auto Line Program is an out-of-court program
administered by the Council of Better Business Bureaus
to settle automotive disputes regarding vehicle repairs or
the interpretation of the New Vehicle Limited Warranty.
This program is available at no cost to you, our customer.
Although you may be required to resort to this informal
dispute resolution program prior to ling a court action,
use of the program is free of charge and your case is
generally heard within 40 days. If you do not agree with
the decision given in your case, you can reject it and
proceed with any other venue for relief available to you.Contact the BBB Auto Line Program by using the toll-free
telephone number or by writing them at the following
address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
This program is available in all 50 states and the
District of Columbia. Eligibility is limited by vehicle
age, mileage and other factors. Saturn Corporation
reserves the right to change eligibility limitations
and/or discontinue its participation in this program.
STEP THREE (Canadian Owners):
General Motors Participation in the
Mediation/Arbitration Program
In the event that you do not feel your concerns have
been addressed after following the procedure outlined
in Steps 1 and 2, General Motors of Canada Limited
has committed to binding arbitration of owner disputes
involving factory-related vehicle service claims.
The program provides for the review of the facts
involved by an impartial third party arbiter, and
may include an informal hearing before the arbiter.
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Transportation Options
Warranty service can generally be completed while you
wait. However, if you are unable to wait, Saturn helps
to minimize your inconvenience by providing several
transportation options. Depending on the circumstances,
your retailer can offer you one of the following:
Shuttle Service
Shuttle service is the preferred means of offering
Courtesy Transportation. Retailers may provide you
with shuttle service to get you to your destination with
minimal interruption of your daily schedule. This includes
one-way or round trip shuttle service within reasonable
time and distance parameters of the retailer’s area.
Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight warranty repairs, and
public transportation is used instead of the retailer’s
shuttle service, the expense must be supported by
original receipts and can only be up to the maximum
amount allowed by Saturn for shuttle service. In addition,
for U.S. customers, should you arrange transportation
through a friend or relative, limited reimbursement
for reasonable fuel expenses may be available.Claim amounts should reect actual costs and be
supported by original receipts. See your retailer for
information regarding the allowance amounts for
reimbursement of fuel or other transportation costs.
Courtesy Rental Vehicle
Your retailer may arrange to provide you with a courtesy
rental vehicle or reimburse you for a rental vehicle that
you obtain if your vehicle is kept for an overnight warranty
repair. Rental reimbursement will be limited and must
be supported by original receipts. This requires that you
sign and complete a rental agreement and meet state/
provincial, local, and rental vehicle provider requirements.
Requirements vary and may include minimum age
requirements, insurance coverage, credit card, etc.
You are responsible for fuel usage charges and may
also be responsible for taxes, levies, usage fees,
excessive mileage, or rental usage beyond the
completion of the repair.
It may not be possible to provide a like-vehicle as a
courtesy rental.
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