service schedule SATURN VUE 2009 Owner's Guide

Services Specic to Canadian
Purchased Vehicles

Fuel delivery:Reimbursement is
approximately $5 Canadian.
Diesel fuel delivery may
be restricted. Propane and other
fuels are not provided through
this service.
Lock-Out Service:Vehicle
registration is required.
Trip Routing Service:Detailed
maps of North America are
provided when requested either
with the most direct route or
the most scenic route. There is a
limit of six requests per year.
Additional travel information
is also available. Allow
three weeks for delivery.
Trip Interruption Benets and
Assistance:Must be over
250 kilometres from where your
trip was started to qualify. General
Motors of Canada Limited
requires pre-authorization,
original detailed receipts, and a
copy of the repair orders. Once
authorization has been received,
the Roadside Assistance advisor
will help you make arrangements
and explain how to receive
payment.
Alternative Service:If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give you
permission to get local emergency
road service. You will receive
payment, up to $100, after
sending the original receipt to
Roadside Assistance. Mechanical
failures may be covered, however
any cost for parts and labor for
repairs not covered by the
warranty are the owner
responsibility.
Scheduling Service
Appointments
When your vehicle requires warranty
service, contact your dealer/retailer
and request an appointment. By
scheduling a service appointment
and advising your service consultant
of your transportation needs, your
dealer/retailer can help minimize
your inconvenience.
If your vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service,
unless, of course, the problem is
safety-related. If it is, please
call your dealership/retailer, let them
know this, and ask for instructions.
If the dealer/retailer requests
you to bring the vehicle for service,
you are urged to do so as early
in the work day as possible to allow
for the same day repair.
7-8 Customer Assistance Information
ProCarManuals.com

Courtesy Transportation
To enhance your ownership
experience, we and our participating
retailers are proud to offer Courtesy
Transportation, a customer
support program for vehicles with
the Bumper to Bumper (Base
Warranty Coverage period in
Canada), extended powertrain, and
hybrid specic warranties in both
the U.S. and Canada.
Several courtesy transportation
options are available to assist
in reducing your inconvenience
when warranty repairs are required.
Courtesy Transportation is not a
part of the New Vehicle Limited
Warranty. A separate booklet
entitled “Warranty and Owner
Assistance Information” furnished
with each new vehicle provides
detailed warranty coverage
information.
Transportation Options
Warranty service can generally
be completed while you wait.
However, if you are unable to wait,
Saturn helps to minimize your
inconvenience by providing several
transportation options. Depending on
the circumstances, your retailer can
offer you one of the following:
Shuttle Service
Shuttle service is the preferred
means of offering Courtesy
Transportation. Retailers may
provide you with shuttle service to
get you to your destination with
minimal interruption of your daily
schedule. This includes one-way or
round trip shuttle service within
reasonable time and distance
parameters of the retailer’s area.Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight
warranty repairs, and public
transportation is used instead of the
retailer’s shuttle service, the expense
must be supported by original
receipts and can only be up to the
maximum amount allowed by Saturn
for shuttle service. In addition, for
U.S. customers, should you arrange
transportation through a friend or
relative, limited reimbursement for
reasonable fuel expenses may be
available. Claim amounts should
reect actual costs and be supported
by original receipts. See your retailer
for information regarding the
allowance amounts for
reimbursement of fuel or other
transportation costs.
Customer Assistance Information 7-9
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Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on engines,
transmission, axle suspension,
brakes, electrical, steering, body, etc.
Service Bulletins
Service Bulletins give additional
technical service information needed
to knowledgeably service General
Motors cars and trucks. Each
bulletin contains instructions to
assist in the diagnosis and service
of your vehicle.
Owner Information
Owner publications are written
specically for owners and intended
to provide basic operational
information about the vehicle. The
owner manual includes the
Maintenance Schedule for all
models.In-Portfolio: Includes a Portfolio,
Owner Manual, and Warranty
Booklet.
RETAIL SELL PRICE:
$35.00 (U.S.) plus processing fee
Without Portfolio: Owner
Manual only.
RETAIL SELL PRICE:
$25.00 (U.S.) plus processing fee
Current and Past Model Order
Forms
Technical Service Bulletins and
Manuals are available for current
and past model GM vehicles.
To request an order form, specify
year and model name of the vehicle.ORDER TOLL FREE:
1-800-551-4123 Monday-Friday
8:00 AM - 6:00 PM Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit
Helm, Inc. on the World Wide
Web at: helminc.com
Or you can write to:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change without
notice and without incurring
obligation. Allow ample time for
delivery.
Note to Canadian Customers: All
listed prices are quoted in U.S.
funds. Canadian residents are to
make checks payable in U.S. funds.
Customer Assistance Information 7-15
ProCarManuals.com

A
About Driving Your Vehicle......... ii
Accessories and
Modications...................... 5-3
Accessory Power.................2-17
Accessory Power Outlets......3-16
Adding Equipment to Your
Airbag-Equipped Vehicle....1-57
Additional Required Services,
Scheduled Maintenance....... 6-6
Additives, Fuel...................... 5-6
Add-On Electrical
Equipment.......................5-79
Adjustment
Chime Level....................3-93
Air Cleaner/Filter, Engine.......5-17
Air Conditioning...................3-17
Air Filter, Passenger
Compartment...................3-24
Airbag
Readiness Light................3-29
Airbag System.....................1-42
Adding Equipment to
Your Airbag-Equipped
Vehicle........................1-57
How Does an Airbag
Restrain?.....................1-49Airbag System (cont.)
Passenger Sensing
System........................1-51
Servicing Your
Airbag-Equipped
Vehicle........................1-56
What Makes an Airbag
Inate?........................1-49
What Will You See After
an Airbag Inates?........1-50
When Should an Airbag
Inate?........................1-47
Where Are the Airbags?.....1-45
Airbags
Passenger Status
Indicator.......................3-30
All-Wheel Drive....................5-35
All-Wheel Drive Disabled
Light...............................3-40
All-Wheel-Drive (AWD)
System............................. 4-9
Antenna
Fixed Mast......................3-93
Antenna, XM™ Satellite
Radio Antenna System......3-93
Antilock Brake
System (ABS).................... 4-6
Warning Light...................3-32Appearance Care
Aluminum Wheels.............5-77
Care of Safety Belts..........5-74
Chemical Paint Spotting.....5-78
Cleaning Exterior Lamps/
Lenses........................5-75
Fabric/Carpet...................5-73
Finish Care......................5-76
Finish Damage.................5-78
Instrument Panel, Vinyl,
and Other Plastic
Surfaces......................5-74
Interior Cleaning...............5-72
Leather...........................5-74
Sheet Metal Damage........5-78
Tires...............................5-77
Underbody Maintenance....5-78
Washing Your Vehicle........5-75
Weatherstrips...................5-75
Windshield and Wiper
Blades.........................5-76
Assistance Program,
Roadside.......................... 7-6
Audio System......................3-64
Audio Steering Wheel
Controls.......................3-92
Navigation/Radio System,
see Navigation Manual . . . 3-81
INDEX i-1
ProCarManuals.com

Lights (cont.)
Reduced Engine Power.....3-39
Safety Belt Reminders.......3-28
Security...........................3-38
Service Vehicle Soon........3-40
StabiliTrak
®Indicator.........3-33
Tire Pressure...................3-34
Traction Control System
(TCS) Warning..............3-33
Warning, Power Steering . . . 3-33
Loading Your Vehicle............4-28
Locks
Automatic Door Lock.......... 2-8
Automatic Door Unlock........ 2-8
Delayed Locking................. 2-8
Door ................................. 2-7
Lockout Protection.............. 2-8
Power Door ....................... 2-8
Rear Door Security Locks.... 2-8
Loss of Control....................4-12
Low Fuel Warning Light........3-41
Low Washer Fluid Warning
Light...............................3-40
Lower Anchors and Tethers
for Children......................1-31
Luggage Carrier...................2-43
Lumbar
Manual Controls................. 1-5
M
Maintenance
Footnotes.......................... 6-8
Maintenance Schedule
Additional Required
Services........................ 6-6
At Each Fuel Fill..............6-10
At Least Once a Month.....6-10
At Least Once a Year.......6-11
Maintenance Record.........6-17
Maintenance Replacement
Parts...........................6-15
Maintenance Requirements . . . 6-1
Owner Checks and
Services.......................6-10
Recommended Fluids and
Lubricants....................6-13
Scheduled Maintenance....... 6-3
Using............................... 6-2
Your Vehicle and the
Environment................... 6-1
Malfunction Indicator Lamp....3-35
Manual Lumbar Controls......... 1-5
Manual Seats........................ 1-3
Message
DIC Warnings and
Messages....................3-49Mirrors
Automatic Dimming
Rearview......................2-29
Manual Rearview Mirror.....2-29
Outside Convex Mirror.......2-30
Outside Heated Mirrors......2-30
Outside Power Mirrors.......2-29
MP3 ...................................3-75
N
Navigation System, Privacy . . . 7-17
Navigation/Radio System,
see Navigation Manual......3-81
Net
Convenience....................2-44
New Vehicle Break-In...........2-15
O
Odometer...........................3-28
Odometer, Trip.....................3-28
Off-Road .............................4-13
Driving............................4-13
Recovery.........................4-11
INDEX i-7
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Rearview Mirror, Automatic
Dimming ..........................2-29
Rearview Mirrors..................2-29
Reclining Seatbacks............... 1-6
Recommended Fluids and
Lubricants........................6-13
Recreational Vehicle Towing . . . 4-32
Reduced Engine Power
Light...............................3-39
Reimbursement
Program, GM Mobility......... 7-6
Remote Keyless Entry (RKE)
System............................. 2-3
Remote Keyless Entry (RKE)
System, Operation.............. 2-4
Remote Vehicle Start............. 2-5
Removing the Flat Tire and
Installing the Spare Tire.....5-66
Removing the Spare Tire
and Tools........................5-65
Replacement Bulbs..............5-41
Replacement Parts,
Maintenance....................6-15
Reporting Safety Defects
Canadian Government.......7-14
Reporting Safety Defects
to Saturn.........................7-14Reporting Safety Defects
to the Canadian
Government.....................7-14
Restraint System Check
Checking the Restraint
Systems.......................1-58
Replacing Restraint
System Parts After a
Crash..........................1-59
Retained Accessory
Power (RAP) ....................2-17
Roadside Assistance
Program............................ 7-6
Rocking Your Vehicle to
Get it Out ........................4-27
Roof
Sunroof...........................2-45
Running the Vehicle While
Parked............................2-28
S
Safety Belt Reminders..........3-28
Safety Belts
Care of ...........................5-74
Extender.........................1-23
How to Wear Safety
Belts Properly...............1-14Safety Belts (cont.)
Lap-Shoulder Belt.............1-19
Safety Belts Are for
Everyone.....................1-10
Use During Pregnancy......1-23
Safety Defects
Reporting to Saturn...........7-14
Reporting to the United
States Government........7-14
Safety Warnings and Symbols.... iii
Scheduled Maintenance.......... 6-3
Additional Required
Services........................ 6-6
Scheduling Appointments........ 7-8
Seatback, Folding Passenger . . . 1-8
Seats
Driver Seat Height
Adjuster......................... 1-4
Head Restraints................. 1-2
Heated Seats..................... 1-5
Manual Lumbar.................. 1-5
Passenger Folding
Seatback....................... 1-8
Power Seat....................... 1-4
Reclining Seatbacks............ 1-6
Split Folding Rear Seat....... 1-9
INDEX i-9
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