maintenance Seat Exeo 2012 User Guide

212Vehicle maintenance and cleaning
Polishing the paintwork
Polishing brings back gloss to the paintwork.
Polishing is only necessary if the paint has lost its shine, and the gloss can-
not be brought back by applying wax. Polishing products can be purchased
in your Technical Service.
The vehicle must be waxed after polishing if the polish used does not con-
tain wax compounds to seal the paint ⇒ page 211, Vehicle paint mainte-
nance.
CAUTION
To prevent damage to the paintwork:
● Do not use polishes and hard wax on painted parts with a matte finish
or on plastic parts.
● Do not polish your vehicle in a sandy or dusty environment. 
Caring for plastic parts
Solvents damage plastic parts.
If normal washing fails to clean plastic parts, clean them with approved sol-
vent-free plastic cleaning and care products.
CAUTION
● The use of liquid air freshener directly over the air vents of the vehicle
may damage the plastic parts if the liquid is accidentally spilled.
● Cleaning products which contain solvents will damage the material. Cleaning windows and exterior mirrors
Cleaning windows
–
Moisten the windows with commercially available, alcohol
based glass cleaner.
– Dry the windows with a clean chamois leather or a lint-free
cloth.
Removing snow
– Use a small brush to remove snow from the windows and mir-
rors.
Removing ice
– Use a de-icer spray.
Use a clean cloth or chamois leather to dry the windows. The chamois leath-
ers used on painted surfaces are not suitable to clean windows because
they are soiled with wax deposits which could smear the windows.
If possible, use a de-icing spray to remove ice. If you use an ice scraper,
push it in one direction only without swinging it.
Use window cleaner or a silicone remover to clean rubber, oil, grease and
silicone deposits off.
Wax deposits can be removed with a special cleaner available in your Tech-
nical Services. Wax deposits on the windscreen could cause the wiper
blades to judder. Adding a window cleaner that dissolves wax to the wind-
screen washer fluid prevents wiper blades from juddering, but wax deposits
are not removed. 

213
Vehicle maintenance and cleaning
CAUTION
● Never use warm or hot water to remove snow and ice from windows and
mirrors. This could cause the glass to crack!
● The heating element for the rear window is located on the inner side of
the window. To prevent damage, do not put stickers over the heating ele-
ments on the inside of the window. 
Cleaning windscreen wiper blades
Clean wiper blades improve visibility.
1. Use a soft cloth to remove dust and dirt from the windscreen wiper blades.
2. Use window cleaner to clean the windscreen wiper blades. Use a sponge or a cloth to remove stubborn dirt. 
Rubber seals maintenance
If rubber seals are well looked after, they will not freeze so
quickly. 1. Use a soft cloth to remove dust and dirt from the rubber seals.
2. Apply a specialist care product to the rubber seals.
The rubber strips on the doors, windows, bonnet and rear lid will remain
pliable and last longer if they are treated with a suitable care product (for
example silicone spray). Caring for rubber seals will also prevent premature ageing and leaks. The
doors will be easier to open. If rubber seals are well looked after, they will
not freeze so quickly in winter.

Door lock cylinders
The door lock cylinders can freeze up in winter.
To de-ice the lock cylinders you should only use spray with lubricating and
anti-corrosive properties. 
Cleaning chrome parts
1. Clean chrome parts with a damp cloth.
2. Polish chrome parts with a soft, dry cloth. If this does not provide satisfying results, use a specialist chrome cleaning
product. Chrome cleaning products will remove stains from the surface.
CAUTION
To prevent scratching chrome surfaces:
● Never use an abrasive cleaning product on chrome.
● Do not clean or polish chrome parts in a sandy or dusty environment. 
Steel wheel rims
– Clean steel wheel rims regularly using a separate sponge. 
Safety FirstOperating InstructionsPractical TipsTechnical Specifications

214Vehicle maintenance and cleaning
Use an industrial cleaner to remove brake dust. Any damage to the paint on
steel wheel rims should be repaired before starting to rust.
WARNING
● Never wash tyres with a cylindrical jet. Even at large spraying distan-
ces and short cleaning times, visible and invisible damage can occur to
the tyres. This may cause an accident.
● Water, ice and salt on the brakes can reduce braking efficiency. Risk
of accident. Directly after washing, avoid sudden and sharp braking.
“Dry” the brakes by braking several times ⇒ page 194.

Alloy wheel rims
Every two weeks
– Wash salt and brake dust from alloy wheels.
– Use an acid free detergent to clean the wheel rims.
Every three months
– Apply a hard wax compound to the wheels.
Alloy wheels require regular attention to preserve their appearance. If road
salt and brake dust are not often removed, the aluminium finish will be im-
paired.
Always use an acid-free detergent for alloy wheel rims.
Car polish or other abrasive agents should not be used. If the protective
coating is damaged, e.g. by flying stones, the damaged area should be re-
paired immediately.
WARNING
● Never wash tyres with a cylindrical jet. Even at large spraying distan-
ces and short cleaning times, visible and invisible damage can occur to
the tyres. This may cause an accident.
● Water, ice and salt on the brakes can reduce braking efficiency. Risk
of accident. Directly after washing, avoid sudden and sharp braking.
“Dry” the brakes by braking several times ⇒ page 194.

Underbody protection
The vehicle underbody is coated to protect it from chemical
and mechanical damage.
The protective coating can be damaged when driving. We recommend you
to check the protective coating under the body and on the running gear, and
reinstated if necessary, before and after the winter season.
We recommend you to go to your Technical Service to carry out repair work
and additional anti-corrosion work.
WARNING
Do not apply underseal or anti-corrosion coatings to the exhaust pipes,
catalytic converter or the heat shields on the exhaust system. The heat of
the exhaust system or the engine could cause them to ignite. Risk of fire.


215
Vehicle maintenance and cleaning
Cleaning the engine compartment
Take special care when cleaning the engine compartment.
Anti-corrosion treatment
The engine compartment and the surface of the power unit are given anti-
corrosion treatment at the factory.
Good corrosion protection is particularly important in winter when the vehi-
cle is frequently driven on salted roads. To prevent the salt corroding the ve-
hicle, the entire engine compartment should be thoroughly cleaned before
and after winter.
Your Technical Service has got the necessary equipment to provide the cor-
rect cleaning and preserving products. For this reason, we recommend hav-
ing this work performed by them.
The anti-corrosion protection is usually removed if the engine compartment
is cleaned with grease removing solutions, or if you have the engine
cleaned. On commissioning this work, ensure that all surfaces, seams,
joints and components in the engine compartment are given anti-corrosion
treatment.
WARNING
● When working in the engine compartment, always observe the safety
warnings ⇒ page 227.
● Before opening the bonnet, switch the engine off, apply the hand-
brake firmly and always remove the key from the ignition.
● Allow the engine to cool before you clean the engine compartment.
● Do not clean the vehicle underbody, wheel arches or wheel trims
without protecting your hands and arms. You may cut yourself on sharp-
edged metal parts. Failure to comply could result in injury.
WARNING (Continued)
● Moisture, ice and salt on the brakes may affect braking efficiency.
Risk of accident. Directly after washing, avoid sudden and sharp braking.
● Never touch the radiator fan. It is temperature-controlled and could
start automatically, even when the key is removed from the ignition!
For the sake of the environment
Fuel, grease and oil deposits could be removed when the engine is washed.
The polluted water must be cleaned in an oil separator. For this reason, en-
gine washing should be carried out only by a specialised workshop or a pet-
rol station. 
Vehicle interior maintenance Introduction
The dye used in many modern garments, for example dark jeans, is not al-
ways sufficiently colour-fast. Seat upholstery (material and leather), espe-
cially when light-coloured, may visibly discolour if the dye comes out of
clothing (even when used correctly). This is not an upholstery defect but in-
dicates that the dye in the item of clothing is not sufficiently colour-fast.
The longer stains or dirt remain on the vehicle surfaces, especially the fab-
rics covering the padded upholstery, the more difficult it becomes to clean
and maintain them. If stains and dirt are left for a long time, it may be that
they are impossible to remove. 
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216Vehicle maintenance and cleaning
WARNING
Vehicle care products may be toxic and hazardous. Using unsuitable car-
care products or, using them in the wrong way, may cause accidents, se-
rious injury, burns or intoxication.
● Keep your car-care products in their original containers.
● Read the instructions.
● Never keep car-care products in empty food containers, bottles or
other similar containers, other people may confuse them.
● Keep all car-care products out of the reach of children.
● Some products may give off harmful vapours during use. Therefore,
they should be used outdoors in well-ventilated places.
● Never use fuel, turpentine, engine oil, nail-varnish remover or any
other volatile product for washing, maintenance or cleaning. These are
toxic and highly flammable.
WARNING
Unsuitable maintenance and cleaning of vehicle components may impair
proper operation of safety equipment and cause serious injury.
● Maintain and clean vehicle components according to the manufactur-
er's instructions.
● Only use approved or recommended cleaning products.
CAUTION
● Cleaning products which contain solvents have a corrosive effect and
may damage the material irreparably.
● Stains and dirt containing aggressive substances or solvents attack the
material and may damage it irreparably, even when they are cleaned quick-
ly. ●
Dirt and stains should not be allowed to dry and should be cleaned as
quickly as possible.
● In the case of stubborn stains, take the vehicle to a specialised work-
shop to avoid damage. 
Treating your upholstery
Checklist
To treat and maintain your seat upholstery, keep the following in mind ⇒ 
:
 Before entering the vehicle, close any velcro fasteners that might
snag on the upholstery or trim fabric. Any open velcro fasteners may
damage the trim or upholstery fabrics.
 To prevent damage, avoid direct contact between sharp decorative
objects and the upholstery and trim fabrics. Decorative objects in-
clude zips, rivets and rhinestones on clothing and belts.
 From time to time, clean the dust that gathers in the perforations,
folds and seams so that the surfaces of the seats are not damaged
by its abrasive effect.
 Make sure clothes are colour-fast to avoid them running and staining
the upholstery. This is especially important if the upholstery is light
in colour.
CAUTION
If you ignore this checklist, which is important for maintaining your seat up-
holstery, the fabric may be damaged or stained.
● Consult the checklist and carry out the operations it describes.
Note
SEAT recommends you take the vehicle to a specialised workshop to treat
any stains on the upholstery caused by the discolouration of clothing. 

217
Vehicle maintenance and cleaning
How to clean the upholstery, trim fabrics and Alcantara ®
Cleaning the fabric on heated seats and electrically adjustable seats or
seats with airbag components
It is possible that there are important airbag components and electrical con-
nections inside the driver seat, passenger seat and possibly the outer rear
seats. If these seats and backrests are damaged, or are cleaned and are
treated incorrectly, or if they get wet, the vehicle electric system may be de-
stroyed and the airbag system damaged ⇒ 
.
Electric and heated seats contain components and electrical connections
that may be damaged if the seats are cleaned or incorrectly treated ⇒ 
.
Similarly, damage might be caused at other points in the vehicle's electric
system.
For this reason, bear the following indications in mind for cleaning:
● Do not use high-pressure or steam cleaning equipment or cold aerosols.
● Do not use cream detergents or detergent-based solutions for delicate
garments.
● Prevent the fabric from getting wet at all times.
● Only use cleaning products approved by SEAT.
● If in doubt, take the vehicle to a professional cleaning company.
Cleaning the fabric on unheated seats, non-electrically adjustable seats
and seats without airbag components
● Before using any cleaning products, consult and keep in mind the in-
structions of use, indications and warnings on the container.
● Use a vacuum cleaner (with the brush attachment) on the trim and seat
fabrics, the Alcantara ®
upholstery of the seats and the carpet.
● Do not use high-pressure or steam cleaning equipment or cold aerosols.
● For general cleaning, use a soft sponge or an ordinary lint-free microfi-
bre cloth ⇒ 
.
● Clean Alcantara ®
surfaces with a slightly damp cotton or woollen cloth,
or a standard lint-free microfibre cloth ⇒ 
. If the dirt on the trim and upholstery fabrics is only superficial, you can use
a standard foam cleaner.
If the upholstery and trim are very dirty, before cleaning them we recom-
mend you find out about the most suitable cleaning options from a profes-
sional cleaning company. If necessary, the cleaning should be carried out
by a specialised company.
Stain removal
When removing stains, it may be necessary to clean the whole surface and
not just the stain itself. Especially if the surface has been dirtied through
normal use. If you only clean the stained area, that part may then look light-
er than the rest. If in doubt, take the vehicle to a professional cleaning com-
pany.
WARNING
If there is a fault in the airbag system, it is likely that the airbag will not
deploy correctly, not deploy at all, or do so unexpectedly, which could
cause serious or fatal injuries.
● Have the system checked immediately by a specialised workshop.
CAUTION
If the upholstery on electrically operated seats or seats with airbag compo-
nents gets soaked, the vehicle's electric system and certain other compo-
nents may be damaged.
● If the seat gets soaked, take the vehicle immediately to a specialised
workshop to be dried and for the system components to be inspected.
● Do not use steam cleaning equipment as the dirt becomes more encrus-
ted and fixed in the material.
● High-pressure cleaning equipment and cold aerosols may damage the
upholstery. 
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218Vehicle maintenance and cleaning
CAUTION
● Brushes should only be used to clean the carpet and floor mats! Other
fabrics may be damaged if cleaned with a brush.
● If cream detergents or detergents for delicate garments are applied with
a damp cloth or sponge, they may, for example, leave rings when dry be-
cause of the tensioactive components they contain. Generally, such rings
are very difficult or almost impossible to remove.
CAUTION
● Do not let water soak into Alcantara ®
under any circumstances.
● Do not use leather cleaning products, solvents, wax polish, shoe cream,
stain removers or similar products on Alcantara ®
.
● Never use brushes for cleaning damp material as they could damage the
surface. 
Cleaning and maintenance of natural leather upholstery
Consult a professional cleaning workshop if you have any doubts on clean-
ing and maintaining the leather equipment in your car.
Maintenance and treatment
Nappa natural leather is delicate because it has no additional protective
layer.
● After cleaning, regularly apply a conditioner with sun-screen and im-
pregnating action. These products nourish the leather, soften it and make it
more breathable, as well as re-hydrating it. They also provide it with a pro-
tective film.
● Clean the leather every two or three months and remove stains as they
appear.
● Treat the leather regularly (about twice a year) with a suitable mainte-
nance product. ●
Apply as few cleaning and maintenance products as possible, always
using a dry, lint-free cotton or woollen cloth. Do not apply cleaning and
maintenance products directly to the leather.
● Remove recent ball-point pen and ink stains, lipstick, shoe cream and
similar stains as soon as possible.
● Maintain the colour of the leather. To do this, use a special cream espe-
cially coloured for leather to achieve the same overall colour, if necessary.
● Afterwards, go over it with a soft cloth.
Cleaning
SEAT recommends using a slightly damp cotton or woollen cloth for general
cleaning purposes.
Generally, the leather should never be soaked at any point, nor should wa-
ter penetrate the seams.
Before cleaning the leather upholstery, bear in mind the following recom-
mendations ⇒ page 217, Cleaning the fabric on heated seats and electrical-
ly adjustable seats or seats with airbag components.CAUTION
● On no account use solvents, wax polish, shoe cream, stain removers or
similar materials on leather.
● If the stain remains on the leather for long, it will soak in and be impos-
sible to remove.
● In the event of spilt liquids, dry immediately with an absorbent cloth to
prevent the liquid penetrating through the leather or seams.
● If the car is left standing in the sun for long periods, the leather should
be protected against direct sunlight to prevent it from fading.
Note
The leather will usually change colour slightly with use. 

219
Vehicle maintenance and cleaning
Cleaning synthetic leather upholstery
Before cleaning the synthetic leather upholstery, bear in mind the following
recommendations ⇒ page 217, Cleaning the fabric on heated seats and
electrically adjustable seats or seats with airbag components
Only use water and neutral cleaning products to clean synthetic leather up-
holstery.
CAUTION
Do not use solvents, floor wax, shoe cream, stain removers or similar prod-
ucts on synthetic leather. These will stiffen the material, causing it to crack
prematurely. 
Plastic parts and dash panel cleaning
– Use a clean, damp cloth to clean plastic parts and the dash
panel.
– If this does not provide satisfactory results, use a special sol-
vent-free plastic cleaning product.
WARNING
Never clean the dash panel and the airbag module surface with cleaners
containing solvents. Solvents cause the surface to become porous. If the
airbag triggered, plastic parts could become detached and cause inju-
ries.
CAUTION
Cleaning products which contain solvents will damage the material. Wooden trim cleaning*
–
Clean the wooden trim with a water-moistened clean cloth.
– If this does not provide satisfactory results, use a gentle soap
solution.
CAUTION
Cleaning products which contain solvents will damage the material. 
Cleaning the radio and climate controls
To clean the radio and/or climate controls, use a soft damp cloth. For more
resistant dirt, a neutral soap solution may be used. 
Seat belt cleaning
A dirty belt may not work properly.
Check all seat belts regularly and keep them clean.
Seat belt cleaning
– Pull the dirty seat belt right out and unroll it.
– Clean dirty seat belts with a gentle soap solution.
– Allow it to dry.
– Do not roll the seat belt up until it is dry. 
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220Vehicle maintenance and cleaning
If large stains form on the belts, it will not retract correctly into the automat-
ic belt retractor.
WARNING
● Do not use chemical cleaning agents on the seat belts, as this can im-
pair the strength of the webbing. Ensure that belts do not come into con-
tact with corrosive fluids.
● Check the condition of the seat belts at regular intervals. If you notice
that the belt webbing, fittings, retractor mechanism or buckle of any of
the belts is damaged, the belt must be replaced by a specialised work-
shop.
● Do not attempt to repair a damaged seat belt yourself. The seat belts
must not be removed or modified in any way.
CAUTION
After cleaning, allow seat belts to dry completely before rolling them up.
Otherwise, the belt retractors could become damaged. 

229
Checking and refilling levels
We recommend that the oil change, indicated in the Maintenance Pro-
gramme, be performed by a Technical Service or a specialised workshop.
The correct oil specifications for your engine are listed in ⇒ page 229, Oil
properties.
Service intervals
Service intervals can be flexible (LongLife service) or fixed (dependent on
time/distance travelled).
If the PR code that appears on the back of the “Maintenance Programme”
booklet is PR QI6, this means that your vehicle has the LongLife service pro-
grammed. If it lists the codes QI1, QI2, QI3, QI4 or QI7, the interval service
is dependent on time/distance travelled.
Flexible service intervals (LongLife*)
Special oils and processes have been developed which, depending on the
characteristics and individual driving profiles, allow to extend the oil
change service (LongLife service intervals).
Because this oil is essential for extending the service intervals, it must only
be used observing the following indications:
● Avoid mixing it with oil for fixed service intervals.
● Only in exceptional circumstances, if the engine oil level is too low
⇒ page 230 and LongLife oil is not available, it is permitted to top up
(once) with oil for fixed service intervals (up to a maximum of 0.5 litres).
Fixed service intervals*
If your vehicle does not have the “LongLife service interval” or it has been
disabled (by request), you may use oils for fixed service intervals, which al-
so appear in ⇒ page 229, Oil properties. In this case, your vehicle must be serviced after a fixed interval of 1 year / 15 000 km (whatever comes first)
⇒ Booklet Maintenance Programme. ●
In exceptional circumstances, if the engine oil level is too low
⇒ page 230 and you cannot obtain the oil specified for your vehicle, you
can put in a small quantity of oil conforming to the specification ACEA A2 or
ACEA A3 (petrol engines) or ACEA B3 or ACEA B4 (diesel engines) (up to 0.5
l).
Vehicles with diesel particulate filter*
All Exeo vehicles with a diesel engine have a diesel particulate filter and
must only be filled with VW 507 00 engine oil, which has a low level of soot
formation. Using other types of oil will cause a higher soot concentration
and reduce the life of the DPF. Therefore:
● Avoid mixing this oil with other engine oils.
● Only in exceptional circumstances, if the engine oil level is too low
⇒ page 230 and you cannot obtain the oil specified for your vehicle, you
can use a small quantity of oil (once) conforming to the VW 506 00,
VW 506 01, VW 505 00, VW 505 01 or ACEA B3 / ACEA B4 specification. (up
to 0.5 l). 
Oil properties
Engine typeSpecificationPetrolVW 502 00/ VW 504 00Diesel. Engines with particu-
late filter (DPF) a)VW 507 00
a)
Only use recommended oils, otherwise you may damage the engine.
Oils for LongLife service intervals *Engine typeSpecificationPetrolVW 504 00DieselVW 507 00 
Safety FirstOperating InstructionsPractical TipsTechnical Specifications