replacement SMART FORTWO COUPE 2014 Owners Manual

R
Corrosion Warranty
R California, Connecticut, Maine, Massa-
chusetts, New York, Pennsylvania, Rhode
Island, and Vermont Emission Control
System Warranty
R smartmove Assistance (Canada only)
R State Warranty Enforcement Laws (Lemon
Laws, USA only) Important notice for California retail
buyers and lessees of smart automo-
biles
Under California law you may be entitled
to a replacement of your vehicle or a refund
of the purchase price or lease price, if
Mercedes-Benz USA LLC and/or its author-
ized repair or service facilities fail to
fix one or more substantial defects or mal-
functions in the vehicle that are covered
by its express warranty after a reasonable
number of repair attempts. During the
period of 18 months from original delivery
of the vehicle or the accumulation of
18 000 miles (approximately 29 000 km) on
the odometer of the vehicle, whichever
occurs first, a reasonable number of repair
attempts is presumed for a retail buyer or
lessee if one or more of the following
occurs:
(1) the same substantial defect or mal- function results in a condition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that
defect or malfunction has been subject
to repair two or more times, and you
have directly notified Mercedes-Benz
USA LLC in writing of the need for its
repair,
(2) the same substantial defect or mal- function of a less serious nature than
category (1) has been subject to repair
four or more times and you have directly notified us in writing of the
need for its repair, or
(3) the vehicle is out of service by reason of repair of the same or different sub-
stantial defects or malfunctions for a
cumulative total of more than 30 cal-
endar days.
Written notification should not be sent to
a dealer, it should be addressed to:
Mercedes-Benz USA LLC
One Mercedes Drive
Montvale, NJ 07645 Maintenance
The Scheduled Maintenance Guide (USA) and
Service Booklet (Canada) describes all the
necessary maintenance work which should
be performed at regular intervals. It is
important that you service your vehicle in
accordance with the prescribed mainte-
nance schedule. Failure to do so may render
your vehicle unsafe, it may affect the dura-
bility of the vehicle, and it may otherwise
void the limited, express warranty.
Always have the Scheduled Maintenance
Guide (USA) or Service Booklet (Canada)
with you when you take the vehicle to your
authorized electric drive smart center for
service. The service advisor will record
each service in the booklet for you. Operating range
If you plan a long distance trip, please be
aware that:
R You will need to have access to an AC
power socket or a private wallbox to 14
>> Introduction.

charge the high‑voltage battery when no
public charging station is available.
R The operating range of your vehicle is
limited due to the availability of public
charging stations.
R Public charging stations may not be
available at all in some areas.
In light of the foregoing, proper care must
be exercised in the planning of a long dis-
tance trip with the vehicle. smart is not
responsible for the availability of public
charging stations. Roadside Assistance
The smartmove Assistance (Canada) and
smart 1 service (USA) Program provides
factory trained technical help in the event
of a breakdown. Calls to the toll-free Road-
side Assistance number
1-800-762-7887 (in the USA)
1-877-627-8004 (in Canada)
will be answered by smart Customer Assis-
tance Representatives 24 hours a day,
365 days a year.
Roadside Assistance will be provided in
accordance with standard program guide-
lines which include providing service to
the vehicle up to a reasonable distance
from a paved roadway. We will make every
effort to assist in a breakdown situation,
however, the accessibility of your vehicle
will be determined by our authorized elec-
tric drive smart center technician or the
tow service provider on a case-by-case
basis and may be a factor in our ability to
respond.
Additional charges may be applicable for
a breakdown location determined not to be
a reasonably accessible roadside location
as determined by our authorized techni-
cian and tow service provider.
For additional information refer to the
smart Roadside Assistance Program bro-
chure (USA) or the Warranty Booklet (Can-
ada) in your vehicle literature portfolio. Change of address or ownership
In the USA: If you change your address, be
sure to send in the “Information Change
Card” found in the Warranty Information
Booklet.
In Canada: If you change your address, be
sure to send in the “Change of Address
Notice” found in the Warranty Booklet, or
simply call the Customer Service at
1-800-387-0100.
Maintaining your current address infor-
mation with smart will enable us to contact
you should important new information
about the vehicle, such as recalls, become
available.
If you sell your smart, please leave all lit-
erature with the vehicle to make it avail-
able to the next operator.
In the USA: If you bought this vehicle used,
be sure to send in the “Information Change
Card” found in the Warranty Information
Booklet.
In Canada: If you bought this vehicle used,
be sure to send in the “Notice of Pre‑Owned
Vehicle Purchase” found in the Warranty
Booklet, or call the Customer Service at
1-800-387-0100. Operating your vehicle outside the USA
or Canada
If you plan to operate your vehicle in for-
eign countries, please be aware that:
R Service facilities or replacement parts
may not be readily available.
R The AC power sockets in some countries,
especially overseas, require different
plugs on the charging cable.
R Charging stations may not be available. >> Introduction.
15

X
Use a windshield washer concentrate
labeled for summer and water for tem-
peratures above freezing point.
X Use a windshield washer concentrate
labeled for winter and water for temper-
atures below freezing point.
! Always use a windshield washer concen-
trate labeled for winter where tempera-
tures may fall below freezing point.
Failure to do so could result in damage
to the washer system/reservoir.
X Premix the windshield washer fluid in a
suitable container.
Observe mixing ratios depending on the
outside temperature (Y page 218).
X Use the tab to pull cap 0043upwards.
X Refill the windshield washer reservoir.
X Push cap 0043onto the windshield washer
reservoir.
X Remount the service flap and close it
(Y page 123). Brake fluid
G
WARNING
During vehicle operation, the boiling
point of the brake fluid is continuously
reduced through the absorption of moisture
from the atmosphere. Under extremely
strenuous operating conditions, this mois-
ture content can lead to the formation of
bubbles in the system, thus reducing the
system’s efficiency.
Therefore, the brake fluid must be replaced
regularly. Refer to your vehicle’s Mainte-
nance Booklet for replacement interval.
The brake fluid level in the brake fluid
reservoir may be too low if the brake warn-
ing lamp in the instrument cluster comes
on (Y page 23) although the parking brake
is released.
! If you find that the brake fluid in the
brake fluid reservoir has fallen to the minimum mark or below, have the brake
system checked for brake pad thickness
and leaks immediately. Contact an
authorized electric drive smart center
immediately. Do not add brake fluid as
this will not solve the problem.
X Remove the service flap and insert it on
the front of the vehicle (Y page 123).
The brake fluid reservoir is located in the
front compartment on the passenger side. Checking brake fluid level
X
Perform a visual check of the brake fluid
reservoir 0043.
The brake fluid level is correct when it
is between the minimum mark and the
maximum mark.
R If the brake fluid level has fallen
slightly below the minimum mark,
drive to an authorized electric drive
smart center.
R If the brake fluid level has fallen sig-
nificantly below the minimum mark,
call Roadside Assistance or an author-
ized electric drive smart center.
X Remount the service flap and close it
(Y page 123). Tires and wheels
Safety notes
Contact an authorized electric drive smart
center for information on tested and rec- Tires and wheels
127>> Operation. Z

function exists. When the malfunction
indicator is illuminated, the system may
not be able to detect or signal low tire
pressure as intended.
TPMS malfunctions may occur for a variety
of reasons, including the installation of
incompatible replacement or alternate
tires or wheels on the vehicle that prevent
the TPMS from functioning properly. Always
check the TPMS malfunction telltale after
replacing one or more tires or wheels on
your vehicle to ensure that the replacement
or alternate tires and wheels allow the
TPMS to continue to function properly.
i If a condition causing the TPMS to mal-
function develops, it may take up to
10 minutes for the system to signal a mal-
function using the TPMS telltale flash-
ing and illumination sequence.
The telltale extinguishes after a few
minutes driving if the malfunction has
been corrected.
i Operating radio transmission equip-
ment (e.g. wireless headsets, two-way
radios) in or near the vehicle could
cause the TPMS to malfunction.
i USA only:
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
R This device may not cause harmful
interference, and
R this device must accept any interfer-
ence received, including interference
that may cause undesired operation.
Any unauthorized modification to this
device could void the user’s authority to
operate the equipment. i
Canada only:
This device complies with RSS‑210 of
Industry Canada. Operation is subject to
the following two conditions:
R This device may not cause interfer-
ence, and
R this device must accept any interfer-
ence received, including interference
that may cause undesired operation of
the device.
Any unauthorized modification to this
device could void the user’s authority to
operate the equipment.
Restarting the TPMS G
WARNING
It is the driver’s responsibility to cali-
brate the TPMS on the recommended cold
inflation pressure. Underinflated tires
affect the ability to steer or brake and
might cause you to lose control of the vehi-
cle.
When you restart the TPMS, the system sets
new reference values for each tire.
The TPMS must be restarted when you have
adjusted the tire inflation pressure to a
new level (e.g. because of different load or
driving conditions). The TPMS is then
recalibrated to the current tire inflation
pressures.
X Using the Tire and Loading Information
placard on the driver’s door B‑pillar
(Y page 134), make sure the tire infla-
tion pressure of all four tires is correct.
i Restart the TPMS after adjusting the
tire inflation pressure to the inflation
pressure recommended for the vehicle
operating condition. Tire pressure
should only be adjusted on cold tires.
Observe the recommended tire inflation
pressure on the Tire and Loading Infor-
mation placard on the driver’s door
B‑pillar (Y page 134).132
Tires and wheels>> Operation.

For more information on coolant tempera-
ture warning lamp (Y page 172).Driving abroad
Abroad, there is an extensive smart service
network at your disposal. If you plan to
drive into areas which are not listed in the
index of your smart center directory, you
should request pertinent information from
an authorized electric drive smart center.
Keep in mind, however, that due to the tech-
nical requirements of the smart fortwo
electric drive and its high-voltage power
systems, the vehicle should be serviced
only at an authorized electric drive smart
center.
If you plan to operate your vehicle in for-
eign countries, please be aware that:
R Service facilities or replacement parts
may not be readily available.
R The AC power sockets in some countries,
especially overseas, require different
plugs on the charging cable.
R Charging stations may not be available. Symmetrical low beams
i If you drive in countries where vehi-
cles drive on the other side of the road
than the country in which the vehicle is
registered, you must have the headlamps
modified for symmetrical low beams.
Relevant information can be obtained at
any authorized electric drive smart
center. Vehicle care
Care tips
Regular and proper care will help to main-
tain the value of your vehicle. The best way
to protect your vehicle from harmful envi- ronmental influences is to wash it and use
protective treatments regularly.
smart recommends that you care for the
paintwork at least twice a year (e.g. in the
spring and autumn). G
WARNING
Many cleaning products can be hazardous.
Some are poisonous, others are flammable.
Always follow the instructions on the par-
ticular container. Always open your vehi-
cle’s doors or windows when cleaning the
inside.
Never use fluids or solvents that are not
designed for cleaning your vehicle.
Always lock away cleaning products and
keep them out of reach of children.
! Follow the care tips. Wash your vehicle
preferably by hand.
While in operation or even while parked,
your vehicle is subjected to varying exter-
nal influences, which left unchecked can
attack the paint as well as the vehicle
underbody and lead to permanent damage.
Such damage is caused not only by extreme
and varying climatic conditions, but also
by:
R Air pollution
R Road salt
R Tar
R Gravel and stone chipping
To avoid paint damage, you should imme-
diately remove:
R Insects
R Bird droppings
R Tree sap, etc.
R Grease and oil
R Brake fluid
R Coolant
R Fuel
R Tar spots
! Failure to remove such dirt immedi-
ately can cause damage to the paint or the Vehicle care
153>> Operation. Z

Accordingly, when the low tire pressure telltale illuminates, you should stop and check your
tires as soon as possible, and inflate them to the proper pressure. Driving on a significantly
underinflated tire causes the tire to overheat and can lead to tire failure.
Underinflation also reduces fuel efficiency and tire tread life, and may affect the vehicle’s
handling and stopping ability. Please note that the TPMS is not a substitute for proper tire
maintenance, and it is the driver’s responsibility to maintain correct tire pressure, even
if underinflation has not reached the level to trigger illumination of the TPMS low tire
pressure telltale.
Your vehicle has also been equipped with a TPMS malfunction indicator to indicate when
the system is not operating properly. The TPMS malfunction indicator is combined with the
low tire pressure telltale. When the system detects a malfunction, the telltale will flash for
approximately 1 minute and then remain continuously illuminated.
This sequence will continue upon subsequent vehicle start-ups as long as the malfunction
exists. When the malfunction indicator is illuminated, the system may not be able to detect
or signal low tire pressure as intended.
TPMS malfunctions may occur for a variety of reasons, including the installation of incom-
patible replacement or alternate tires or wheels on the vehicle that prevent the TPMS from
functioning properly. Always check the TPMS malfunction telltale after replacing one or
more tires or wheels on your vehicle to ensure that the replacement or alternate tires and
wheels allow the TPMS to continue to function properly. Display messages Possible causes/consequences and
0050 0050Solutions 0046
Danger: Ice Danger: Ice
(Canada only) The outside temperature is below 3
¥. The road may be icy.
X Adjust your driving style to the prevailing road and weather
conditions.
X Confirming message: Press the OK button on the control lever
briefly (Y page 83). G
WARNING
The display message Danger: Danger:Ice
Iceis not designed as an ice-warning device and is therefore
unsuitable for that purpose.
Indicated temperatures just above the freezing point do not guarantee that the road surface
is free of ice. The road may still be icy, especially in wooded areas or on bridges. Your
vehicle could start to skid if you do not adjust your driving style accordingly.
Therefore, always adjust your driving style to the prevailing road and weather conditions. Display messages
165>> Practical hints. Z

As an added safety feature, your vehicle has been equipped with a tire pressure monitoring
system (TPMS) that illuminates a low tire pressure telltale when one or more of your tires
is significantly underinflated.
Accordingly, when the low tire pressure telltale illuminates, you should stop and check your
tires as soon as possible, and inflate them to the proper pressure. Driving on a significantly
underinflated tire causes the tire to overheat and can lead to tire failure.
Underinflation also increases energy consumption, reduces tire tread life, and may affect
the vehicle’s handling and stopping ability. Please note that the TPMS is not a substitute
for proper tire maintenance, and it is the driver’s responsibility to maintain correct tire
pressure, even if underinflation has not reached the level to trigger illumination of the
TPMS low tire pressure telltale.
Your vehicle has also been equipped with a TPMS malfunction indicator to indicate when
the system is not operating properly. The TPMS malfunction indicator is combined with the
low tire pressure telltale. When the system detects a malfunction, the telltale will flash for
approximately 1 minute and then remain continuously illuminated.
This sequence will continue upon subsequent vehicle start-ups as long as the malfunction
exists. When the malfunction indicator is illuminated, the system may not be able to detect
or signal low tire pressure as intended.
TPMS malfunctions may occur for a variety of reasons, including the installation of incom-
patible replacement or alternate tires or wheels on the vehicle that prevent the TPMS from
functioning properly. Always check the TPMS malfunction telltale after replacing one or
more tires or wheels on your vehicle to ensure that the replacement or alternate tires and
wheels allow the TPMS to continue to function properly. 174
What to do if ...>> Practical hints.

Loss of key
Problem Possible causes/consequences and
0050
0050Solutions You lose a key. X
Have the key deactivated at an authorized electric drive
smart center.
X Report the loss of the key to your car insurance company
immediately.
X If necessary, have the mechanical lock replaced.
Your authorized electric drive smart center will be glad to
supply you with a replacement following an identity check. Acoustic warning signals
Problem Possible causes/consequences and
0050 0050Solutions A warning signal
sounds while driving. You are driving with the parking brake engaged.
X
Release the parking brake (Y page 77).A warning signal
sounds when opening
the driver’s door. You have opened the driver’s door while the exterior lighting
is still switched on.
X
Turn the exterior lamp switch to position 003F.A warning signal
sounds. The door is opened while a gear is engaged with the drive sys-
tem running and neither the brake nor accelerator pedals are
depressed.
X
Close the driver’s and passenger door.
X Move the gear selector lever to park position P.
or
X Switch off the drive system. You open the driver’s door with the key in starter switch posi-
tion
0to remind you not to leave the key in the vehicle.
X Close the driver’s door.
or
X Remove the key from the starter switch. A warning signal
sounds. The seat belts are not fastened when the drive system is
started. For details, see seat belt telltale (Y page 168).
X Fasten your seat belts. 176
What to do if ...>> Practical hints.

Closing the rear soft top
If the rear soft top does not lock properly
after being closed, proceed as follows:
X Stop the vehicle in a safe location.
X Engage the parking brake.
X Make sure the key is in starter switch
position 1.
X Fold up the rear soft top completely.
The rear soft top stops in the unlocked
position.
X Within one minute, press and hold symbol
0055 on the retractable soft top switch
for 15 seconds twice.
The rear soft top closes the locking
hooks.
X Close the retractable soft top com-
pletely.
X Have the rear soft top checked at an
authorized electric drive smart center. Replacing transmitter battery
Notes
The remote control’s transmitter battery is
almost spent when the turn signals flash
rapidly nine times in a row when locking
the vehicle.
i If you do not replace the transmitter
battery, after about 100 more times you
will no longer be able to lock or unlock
the vehicle using the remote control.
X Replace the transmitter battery.
or
X Have the transmitter battery replaced at
an authorized electric drive smart
center. G
WARNING
Batteries contain poisonous and corrosive
substances. Therefore keep the batteries
out of reach of children.
If a battery is swallowed, seek medical help
immediately. Batteries contain materials that can harm
the environment if disposed of improperly.
Recycling of batteries is the preferred
method of disposal. Many states/provinces
require sellers of batteries to accept old
batteries for recycling. Replacing battery
Replacement battery: CR 2016 button cell
! Replace the remote control’s transmit-
ter battery every two years at the latest.
Otherwise there is a danger of leakage.
The remote control could be damaged. X
Insert a suitable object such as a coin
into the slot at the eyelet of the key hous-
ing.
X Carefully turn the coin until key housing
top half 0043is unlatched.
X Open key housing top half 0043to the side. X
Remove transmitter battery 0044from the
board. 178
Replacing transmitter battery>> Practical hints.

!
Check the polarity when inserting the
new transmitter battery. You could oth-
erwise damage parts of the electrical
system. When inserting the batteries,
make sure they are clean and free of lint.
X Insert the new transmitter battery.
X Press both halves of the key housing
together again.
X Check the operation of the remote
control. Replacing bulbs
About replacing bulbs
Safe vehicle operation depends on proper
exterior lighting and signaling. It is
therefore essential that all bulbs and lamp
assemblies are in good working order at all
times.
Correct headlamp adjustment is extremely
important. Have headlamps checked and
readjusted at regular intervals and when a
bulb has been replaced. Contact an author-
ized electric drive smart center for head-
lamp adjustment. G
WARNING
Bulbs and bulb sockets can be very hot.
Allow the lamp to cool down before changing
a bulb. Otherwise you could be burned if you
touch them.
Keep bulbs out of the reach of children.
Halogen lamps contain pressurized gas. A
bulb can explode if you:
R touch or move it when hot
R drop the bulb
R scratch the bulb
Wear eye and hand protection.
i If the headlamps or front fog lamps* are
fogged up on the inside as a result of
high humidity, driving the vehicle a
distance with the lights on should clear
up the fogging. Notes on bulb replacement:
R
Only use bulbs of the same type and with
the specified watt rating.
R Switch the lights off before replacing a
bulb to prevent short circuits.
R Always use a clean lint-free cloth when
handling bulbs.
R Your hands should be dry and free of oil
and grease.
R Avoid touching the glass of the bulb with
bare fingers.
R If the newly installed bulb does not come
on, contact an authorized electric drive
smart center.
R Have the bulbs for the front fog lamps*
and the LED daytime running lamps*
replaced at an authorized electric drive
smart center. Replacing bulbs
179>> Practical hints.
* optional Z