maintenance SMART FORTWO COUPE ELECTRIC DRIVE 2013 Owners Manual

Let the fun begin!
Take a moment to familiarize yourself with
your smart fortwo electric drive coupé or
cabriolet and read through the Operator’s
Manual before driving. This will ensure
you get more fun out of your vehicle - and
avoid danger to yourself and others.
This Operator’s Manual contains very
important information about how to safely
and effectively operate the vehicle. It is
important to note that this is a unique
vehicle. It is obviously smaller than most
vehicles on the road and, for this reason,
it can provide both unique experiences and
special responsibilities. It is extremely
important that you read this entire Manual
and that you familiarize yourself with how
the vehicle works. Some of the features may
be different from the features on other
compact passenger vehicles. Should you
have any questions about the vehicle and
how to safely operate its features, please
use common sense and contact smart dealer
representatives, who are available to help
you.
smart is a vehicle manufactured by
Daimler, distributed in the United States
by smart USA Distributor LLC., and in
Canada by Mercedes-Benz Canada, and sold
and serviced by independent, authorized
electric drive smart centers.
Because of this vehicle’s unique
characteristics, we strongly recommend
that you service and maintain the vehicle
only at authorized smart service
facilities. A list of service facilities is
available by calling smart Customer
Assistance representatives at:
1‑800‑762‑7887 (in the USA)
1‑877‑627‑8004 (in Canada)
Although we cannot prevent you from
servicing the vehicle at facilities other
than smart authorized facilities, this is
not advisable.
Optional extras are identified with an
asterisk*. The equipment in your vehicle
may vary depending on the model, version and availability. smart is constantly
bringing its vehicles up to the very latest
state of the art and reserves the right to
modify them in form, equipment and
engineering.
Should you find that a particular feature in
this manual is important to your decision
to purchase the vehicle, we recommend that
you personally check the vehicle to ensure
that this feature has been installed before
buying the vehicle.
The Operator’s Manual, Quick Guide and
Scheduled Maintenance Guide/Warranty
Booklet (USA only) or Service/Warranty
Booklet (Canada only) belong to the
vehicle. You should always keep these
documents in the vehicle and make sure you
pass them on to the next owner if and when
you sell your smart.
Please contact an authorized electric
drive smart center if you have any further
questions.
The Technical Documentation team at
Daimler wishes you many happy hours at the
wheel.
4515847583 É4515847583HËÍ

Locking the vehicle
........................50
Manually ................................. 170
Loss of
Key ........................................ 169
Service and Warranty
Information booklet .................206
Low-beam headlamps .................62, 173
Exterior lamp switch ..................62
Indicator lamp ........................ 164
Switching on ............................ 62M
Maintenance .................................. 13
Manual headlamp mode (Low-beam
headlamps) ................................... 62
Maximum loaded vehicle weight .......138
Maximum load rating (tires) ............138
Maximum permissible tire
inflation pressure ........................ 138
Mirrors Exterior rear view mirrors ..........59
Interior rear view mirror ...........59 N
Normal occupant weight .................139
Number, vehicle identification
(VIN) .......................................... 209O
Occupant Classification System see OCS (Occupant
Classification System)
Occupant distribution ...................139
Occupant safety Air bags .................................. 31
Children and air bags .................31
Children in the vehicle ..............40
Infant and child restraint
systems ................................... 41
Introduction ............................ 28
OCS (Occupant Classification
System) .................................... 37
Passenger front air bag off
indicator lamp .......................... 37
Seat belts ........................... .29, 33
SRS indicator lamp, malfunction .162 OCS (Occupant Classification
System)
........................................ 37
Self-tes t................................. 40
On-board Diagnostics Socket (OBD) ... 207
Online access ............................... 110
Operating range ............................. 13
Operating safety ............................ 15
Outside temperature display ............83
Overhead control panel ...................26 P
Paintwork care ............................. 151
Panic alarm .................................. 43
Parcel nets ............................ 100, 103
Parking ........................................ 75
Parking brake ................................ 75
Parking lamps .............................. 173
Parts service ............................... 206
PASS AIR BAG OFF indicator lamp see Passenger front air bag off
indicator lamp
Passenger front air bag ...................34
Passenger front air bag off
indicator lamp .................... 26, 34, 168
Passenger safety see Occupant safety
Passenger seat ............................... 57
Pedals ........................................ 141
Power assistance ........................... 141
Power gauge .................................. 79
Power outlet ................................ 106
Power washer ............................... 150
Practical hints Display message s..................... 155
Flat tire ................................. 180
Fuses ..................................... 198
Jump starting .......................... 193
Replacing bulbs ....................... 172
Replacing transmitter battery ..... 171
Replacing wiper blades .............178
Towin g................................... 196
Unlocking/locking manually .......170
Warning and indicator
lamps ............................... 159, 168
What to do if ........................... .159
Where will Ifind...? ................. 1548
Index

Problems with your vehicle
..............17
Product information .......................12
Production options weight ..............139
PSI (air pressure unit) ...................139 R
Radio .......................................... .91
Radio transmitters ........................ 146
Rain-light sensor .......................... 67
READY indicator ............................ 82
Rear lamps Overview ................................ 174
Rear window defroster .....................99
Rear window wiper/washer ...............68
Replacing wiper blade ..............178
Recommended tire inflation
pressure ................................ 122, 139
Remote control see Key
Replacing bulbs ............................ 172
Reporting safety defects ..................17
Restraint systems see Occupant safety
Rims ..................................... 139, 210
Roadside Assistance .......................14
Roof see Soft top system S
Safety Driving safety systems ...............44
Occupant safety ......................... 28
Reporting defects ......................17
Safety belts
see Seat belts
Saving energy .............................. 143
Seat belt force limiter ....................31
Seat belts ..................................... 29
Children in the vehicle ..............40
Fastening ................................ 60
Proper use of ............................ 29
Safety guidelines ......................33
Safet ynotes ............................. 29
Telltale .................................. 161
Seat heating ................................. 58
Seating capacity ........................... 128 Seats
........................................... 56
Adjustment ............................... 56
Armrest ................................... 57
Heating ................................... 58
Passenger seat .......................... 57
Self-test
OCS (Occupant Classification
System) ................................... 40
SRS ......................................... 28
Service
see Maintenance
Service, parts .............................. 206
Service and warranty Booklet .................................. 206
Service flap ................................. 117
Service life (tires) .......................131
Setting the departur etime (Control
system) ........................................ 86
Setting the maximum charge current
(Control system) ............................. 88
Side marker lamps ......................... 173
Sidewall (tires) ............................ 139
Side windows Operatio n................................ 73
Signs and labels ........................... 208
smart surround sound system ............93
Snow chains ................................. 140
Snow tires see Winte rtires
Soft top system .............................. 68
Cleaning the soft top fabric .......151
Locking rear soft top manually ....171
Mounting the side rails ..............72
Opening and closing the rear
soft top ............................... 54, 70
Opening and closing the
retractable soft top ...............53, 69
Removing the side rails ..............71
Storing the side rails ................72
Sound package ............................... 93
SRS (Supplemental Restraint
System)
Indicator lamp ........................ 162
Standing water, driving through ......145
Starter switch positions .................. 55
Starting the engine ........................74
Steering wheel paddle shifters .........77 Index
9

Storage compartments
....................102
Coin holder ............................. 102
Door pockets ........................... 102
Drawer ................................... 103
Glove box ................................ 103
in the tailgate ........................ 104
Parcel nets ............................. 103
Storage tray in center console ....103
Storage trays next to steering
whee l..................................... 102
Storing tires ............................... 132
Sun screen ................................... 105
Sun visors ................................... 105T
Tailgate Closin g............................... 53, 55
Opening .............................. 52, 54
Tail lamps ................................... 174
Technical data Brake fluid ............................. 212
Coolant .................................. 213
Dimensions and weights ............ 209
Identification label s............... 208
Rims and tire s......................... 210
Service fluids and capacities .....211
Windshield/rear window washer
system ................................... 212
Temperature
Coolant .................................. 146
Interior temperature .................. 97
Outside ................................... 83
Tether anchorage points
see Children in the vehicle
Thorax-pelvis side air bags .............36
Tightening torque Wheels ................................... 133
TIN (Tire Identification
Number) ................................. 136, 139
Tire and Loading Information
placard ....................................... 127
Tire and loading terminology ..........137
Tire Identification Number see TIN Tire inflation pressure
Checking ................................ 124
Importan tnotes on .................... 124
Placard on driver’s door B-
pillar .................................... 127
Tire labeling ............................... 133
Tire load rating ........................... 139
Tire ply composition and material
used ........................................... 139
Tire Pressure Monitoring System
(TPMS) ........................................ 125
Tire repair kit ....................... 154, 180
Tires .................................... 122, 210
Air pressure ........................... 122
Care and maintenance ................131
Cleaning ................................ 132
Direction of rotation, spinning ... 131
Driving instructions ................143
Flat tire ................................. 180
Important notes on tire
inflation pressure ...................124
Inflation pressure ....................124
Information placard .................. 127
Inspection .............................. 131
Labeling ................................ 133
Load rating ............................. 139
Ply composition and material
used ...................................... 139
Problems under-/overinflation ...124
Retreads ................................. 122
Rims and tires (technical data) ...210
Rotatio n................................. 133
Service life ............................ 131
Sizes ..................................... 210
Snow chain s............................ 140
Speed rating ................ 135, 139, 145
Storing .................................. 132
Temperature ...................... 124, 133
Terminology ............................ 137
Tire Identification Number ..136, 139
Tire Pressure Monitoring
System (TPMS) .......................... 125
Traction ..................... 132, 139, 144
Tread ..................................... 139
Tread depth ....................... 131, 140
Treadwear indicators ..........131, 140
Vehicle maximum load on ...........140 10
Index

Product information
We recommend using Genuine smart Parts as
well as conversion parts and accessories
explicitly approved by smart for your
vehicle model.
We have tested these parts to determine
their reliability, safety and special
suitability for smart vehicles.
We are unable to make an assessment for
other products and therefore cannot be
held responsible for them, even if in
individual cases an official approval or
authorization by governmental or other
agencies should exist. Use of such parts
and accessories could adversely affec tthe
safety, performance or reliability of your
vehicle. We strongly recommend that you
not use them.
Genuine smart Parts as well as conversion
parts and accessories approved by us are
available at your authorized electri cdrive
smart center. Due to the technical
requirements of the smart fortwo electric
drive and its high-voltage power systems,
the vehicle should be serviced only at an
authorized electric drive smart center. In
addition, you will receive comprehensive
information on permissible technical
modifications and expert installations on
the operation and maintenance of the smart
fortwo electric drive. Operator’s Manual
This Operator’s Manual contains a great
deal of useful information. We urge you to
read it carefully and familiarize yourself
with the vehicle before driving.
For your own safety and longe rservice life
of the vehicle, we urge you to follow the
instructions and warnings contained in
this manual. Ignoring them could result in
damage to the vehicle or personal injury to
you or others. Vehicle damage caused by failure to follow instructions is not
covered by the smart Limited Warranty.
Your vehicle may have some or all of the
equipment described in this manual.
Therefore, you may find explanations for
optional equipment not installed in your
vehicle. If you have any questions about the
operation of any equipment, your
authorized electric drive smart center
will be glad to demonstrate the proper
procedures.
We continuously strive to improve our
product, and ask for your understanding
that we reserve the right to make changes
in design and equipment. Therefore,
information, illustrations and
descriptions in this Operator’s Manual
might differ from your vehicle.
Optional equipment is also described in
this manual, including operating
instructions wherever necessary. Since
they are special-order items, the
descriptions and illustrations herein may
vary slightly from the actual equipment of
your vehicle.
If there are any equipment details that are
not shown or described in this Operator’s
Manual, your authorized electric drive
smart center will be glad to inform you of
correct care and operating procedures.
The Operator’s Manual and Maintenance/
Warranty Booklet (USA only) or Service/
Warranty Booklet (Canada only) are
important documents and should be kept
with the vehicle.
Warranty information
The smart USA Warranty booklet (USA only)
or the Warranty booklet (Canada only)
contains detailed information about the
warranties covering your smart,
including:
R smart USA Limited Warranty (USA only)
R New Vehicle Limited Warranty (Canada
only) 12
>> Introduction.

R
Emission System Warranty
R Emission Performance Warranty
R Corrosion Warranty
R California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island, and Vermont Emission
Control System Warranty
R smartmove Assistance (Canada only)
R State Warranty Enforcement Laws (Lemon
Laws, USA only) Important notice for California retail
buyers and lessees of smart
automobiles
Under California law you may be entitled
to a replacement of your vehicle or a refund
of the purchase price or lease price, if
Daimler Vehicle Innovations USA LLC and/
or its authorized repair or service
facilities fail to fix one or more
substantial defects or malfunctions in the
vehicle that are covered by its express
warranty after a reasonable number of
repair attempts. During the period of
18 months from original delivery of the
vehicle or the accumulation of 18 000 miles
(approximately 29 000 km) on the odometer
of the vehicle, whicheve roccurs first, a
reasonable number of repair attempts is
presumed for a retail buyer or lessee if one
or more of the following occurs:
(1) the same substantial defect or malfunction results in a condition that
is likely to cause death or serious
bodily injury if the vehicle is driven,
that defect or malfunction has been
subject to repair two or more times,
and you have directly notified Daimler
Vehicle Innovations USA LLC in
writing of the need for its repair,
(2) the same substantial defect or malfunction of a less serious nature
than category (1) has been subject to
repair four or more times and you have directly notified us in writing of the
need for its repair, or
(3) the vehicle is out of service by reason of repair of the same or different
substantial defects or malfunctions
for a cumulative total of more than
30 calendar days.
Written notification should not be sent to
a dealer, it should be addressed to:
Daimler Vehicle Innovations USA LLC
One Mercedes Drive
Montvale, NJ 07645 Maintenance
The Scheduled Maintenance Guide (USA) and
Service Booklet (Canada) describes all the
necessary maintenance work which should
be performed at regular intervals. It is
important that you service your vehicle in
accordance with the prescribed
maintenance schedule. Failure to do so may
render your vehicle unsafe, it may affect
the durability of the vehicle, and it may
otherwise void the limited, express
warranty.
Always have the Scheduled Maintenance
Guide (USA) or Service Booklet (Canada)
with you when you take the vehicle to your
authorized electric drive smart center for
service. The service advisor will record
each service in the booklet for you. Operating range
If you plan a long distance trip, please be
aware that:
R You will need to have access to an AC
power socket or a private wallbox to >> Introduction.
13

Operating safety
G
WARNING
Work improperly carried out on electronic
components and associated software could
cause them to cease functioning. Because
the vehicle’s electronic components are
interconnected, any modifications made
may produce an undesired effect on other
systems. Electronic malfunctions could
seriously impair the operating safety of
your vehicle.
See an authorized electric drive smart
center for repairs or modifications to
electronic components.
Improper work or modifications on other
vehicle systems could also have a negative
impact on the operating safety of the
vehicle. G
WARNING
Some safety systems only function while the
drive system is switched on. You should
therefore never switch off the drive system
while driving. G
WARNING
A vehicle with an electric motor produces
significantly lower noise levels than a
vehicle with a combustion engine. Other
motorists or pedestrians, especially those
who are visually or hearing impaired, may
be unable to hear your vehicle while it is
in motion. This is particularly true when
driving at lower speeds and during parking
maneuvers. At all times, it is the
responsibility of the driver to be aware of
their surroundings, especially in these low
speed situations. Otherwise other road
users could be seriously or fatally injured.
Vehicles with a warning signal for
pedestrians * emit an acoustic signal when
the vehicle speed is below 20 mph
(30 km/h). Thus, your vehicle will be better
noticed by other road users at low speeds. G
WARNING
Heavy blows against the vehicle underbody
or tires/wheels, for example when running
over an obstacle, road debris or a pothole,
may cause serious damage and impair the
operating safety of your vehicle.
If you feel a sudden significant vibration
or ride disturbance, or you suspect that
damage to your vehicle has occurred, you
should turn on your hazard warning
flashers, carefully slow down, and drive
with caution to an area which is a safe
distance from the road.
Inspect the vehicle underbody and tires/
wheels for possible damage. If the vehicle
appears unsafe, have it towed to the nearest
authorized electric drive smart center or
other maintenance or repair facility that
is qualified to work on smart electric
vehicles for further inspection or repairs. Danger of electric shock
The components of the drive system are
indicated by yellow warning labels to make
you aware of high voltage.
High‑voltage cables are orange‑colored.
G
WARNING
Due to the high-voltage technology,
electrical leads under high voltage are
installed in the vehicle. For this reason,
work on the vehicle may only be carried out
by specially trained technicians. >> Introduction.
15* optional
Z

i
You can also set the maximum charge
current via the control element on the
charging cable (Y page 113).
If differing values are set on the
charging cable and the control system,
the high‑voltage battery is charged
using the lowest value.
i If the vehicle needs more time to charge
the high‑voltage battery than usual,
check the settings of the maximum
permissible charge current. Messages menu
The Messages menu stores messages that
you can call up.
i When no messages have been stored, the
Messages menu is not displayed.
X
Press the control switch on the control
lever (Y page 81) up or down until the
Messages menu appears in the
multifunction display.
The number of stored messages is 0002
displayed
X Press the OK button on the control lever
briefly.
The first stored message appears.
X To scroll through messages: Press the OK
button on the control lever briefly.
For more information on display messages,
see (Y page 155).
Maintenance service interval display The maintenance service interval display
will notify you when the next maintenance
service is due and what type of maintenance
service is required. Example:
R
0004 Main Service in XXX mi R
0004 Main Service in XX Days X
To confirm: Press the OK button on the
control lever briefly.
The mesage is stored.
When the due date for the maintenance
service has been has been passed, the
number of miles (kilometers) or days since
are preceeded by a minus sign.
! Failure to have the maintenance
service performed at the designated
times/mileage, may result in vehicle
damage that is not covered by the smart
Limited Warranty. Settings menu
In the Settings menu, you can select
individual settings for your vehicle.
The following functions are available:
R Setting the language
R Setting the temperature unit
R Setting the distance and speed unit
X Press the control switch on the control
lever (Y page 81) up or down until the
Settings menu appears in the
multifunction display.
X Press the OK button on the control lever
briefly.
Setting the language The following languages are available:
R
German
R US English
R UK English
R French
R Italian
R Spanish Control system
89>> Controls. Z

temperature range from
00324‡(003220 ¥) to
104 ‡(40 ¥) .
When the vehicle is exposed to
temperatures below 003213‡(003225 ¥) for
longer than seven days, irreversible
damage by frost can occur.
Terms of use Observe the following notes:
R
exclusions of the high‑voltage battery
terms of use in the battery rental
contract
R exclusions and limitations in the
warranty and guarantee documents, as
well as in the Service Booklet
R maintenance notes for the high‑voltage
battery in the Service Booklet Online access to the vehicle
General G
WARNING
Observe the legal regulations of the
country in which you are currently located
when using the "Vehicle Homepage". If the
operation of communications devices while
driving is permitted by law, use such
devices only when traffic conditions
permit you to do so safely. You can be
distracted from traffic events. There is a
risk of an accident.
Only use the "Vehicle Homepage" before
and/or after a journey.
With the "Vehicle Homepage", you can call
up remote query or remote configuration
functions of your vehicle. Calling up
remotely is possible with every computer
with Internet access and with many modern
smart phones.
You can reach the "Vehicle Homepage" via
your web browser under the following
address:
http://vh.smart.com i
In order to use the "Vehicle Homepage",
you must agree to the general terms and
conditions and data protection
provisions.
The "Vehicle Homepage" is available in the
following languages:
R German
R English
R French
R Italian
R Spanish
R Portuguese
In order to call up the "Vehicle Homepage",
the vehicle must be connected to the
Internet. This is enabled by a powerline
adapter. Further information can be found
here (Y page 112).
Personal area setup You must first set up your personal access
under http://vh.smart.com in order to
access the "Vehicle Homepage". For this,
you need a valid Email address.
Following registration, you then have
access to your personal area on the
"Vehicle Homepage". The vehicle must be
registered in the personal area for you to
access the setting sofyour vehicle. Call up
the corresponding input field within the
"Vehicle Homepage". Enter the vehicle
identification number (VIN) and the
vehicle verification code (VVC). This
information can be obtained at your
authorized electric drive smart center
when you receive the vehicle.
Notes on data protection Please note that the "Vehicle Homepage"
allows access to your personal data. For
this reason, keep your vehicle verification
code (VVC) and your user data in a secure
place and safe from unauthorized persons.
Each person who has access to the above
information can use the functions on the110
High-voltage battery>> Operation.

X
Use a windshield washer concentrate
labeled for summer and water for
temperatures above freezing point.
X Use a windshield washer concentrate
labeled for winter and water for
temperatures below freezing point.
! Always use a windshield washer
concentrate labeled for winter where
temperatures may fall below freezing
point. Failure to do so could result in
damage to the washer system/reservoir.
X Premix the windshield washer fluid in a
suitable container.
Observe mixing ratios depending on the
outside temperature (Y page 212).
X Use the tab to pull cap 0002upwards.
X Refill the windshield washer reservoir.
X Push cap 0002onto the windshield washer
reservoir.
X Remount the service flap and close it
(Y page 117). Brake fluid
G
WARNING
During vehicle operation, the boiling
point of the brake fluid is continuously
reduced through the absorptio nofmoisture
from the atmosphere. Under extremely
strenuous operating conditions, this
moisture content can lead to the formation
of bubbles in the system, thus reducing the
system’s efficiency.
Therefore, the brake fluid must be replaced
regularly. Refer to your vehicle’s
Maintenance Booklet for replacement
interval.
The brake fluid level in the brake fluid
reservoir may be too low if the brake
warning lamp in the instrument cluster
comes on (Y page 21) although the parking
brake is released. !
If you find that the brake fluid in the
brake fluid reservoir has fallen to the
minimum mark or below, have the brake
system checked for brake pad thickness
and leaks immediately. Contact an
authorized electric drive smart center
immediately. Do not add brake fluid as
this will not solve the problem.
X Remove the service flap and insert it on
the front of the vehicle (Y page 117).
The brake fluid reservoir is located in the
front compartment on the passenger side. Checking brake fluid level
X
Perform a visual check of the brake fluid
reservoir 0002.
The brake fluid level is correct when it
is between the minimum mark and the
maximum mark.
R If the brake fluid level has fallen
slightly below the minimum mark,
drive to an authorized electric drive
smart center.
R If the brake fluid level has fallen
significantly below the minimum
mark, call Roadside Assistance or an
authorized electric drive smart
center.
X Remount the service flap and close it
(Y page 117). Front compartment
121>> Operation. Z