service SMART FORTWO COUPE ELECTRIC DRIVE 2013 Owners Manual

Service and Literature
Your authorized electric drive smart
center has trained technicians and
Genuine smart Parts to service your vehicle
properly.
For expert advice and quality service,
contact an authorized electric drive smart
center.
For further information you can find us on
the smart web-site
www.smartusa.com(USA
only) or www.thesmart.ca (Canada only). G
WARNING
To help avoid personal injury, be extremely
careful when performing any service work
or repairs. Improper or incomplete service
or the use of incorrect or inappropriate
parts or materials may damage the vehicle
or its equipment, which may in turn result
in personal injury.
If you have any questions about carrying out
any type of service, turn to the advice of an
authorized electric drive smart center.
We reserve the right to make changes in
design and equipment.
Therefore, information, illustrations and
descriptions in this Operator’s Manual
might differ from your vehicle.
Reprinting, translation and copying, even
of excerpts, is not permitted without our
prior authorization in writing.
Symbols
Trademarks
®
:
R Bluetooth ®
is a registered trademark of
Bluetooth SIG Inc.
R ESP ®
is a registered trademark of
Daimler.
R iPod ®
is a registered trademark of Apple
Inc., registered in the U.S.A. and other
countries.
The following symbols are found in this
Operator’s Manual:
*O ptional equipment is identified with
an asterisk. Since standard equipment
varies between models, the
descriptions and illustrations in this
Operator’s Manual may differ slightly
from the actual equipment of your
vehicle. G
WARNING
Warning notices draw your attention to
hazards that may endanger your health or
life, or the health or life of others.
! Highlights hazards that may result in
damage to your vehicle.
i Helpful hints or further information
you may find useful.
X This symbol points to
instructions for you to follow.
X A number of these symbols
appearing in succession
indicates a multiple-step
procedure.
Y page This symbol tells you where you
can find additional information
on a topic within this Operator’s
Manual.
YY This continuation symbol marks a
warning or procedure which is
continued on the next page.
As at 10.02.2012

Let the fun begin!
Take a moment to familiarize yourself with
your smart fortwo electric drive coupé or
cabriolet and read through the Operator’s
Manual before driving. This will ensure
you get more fun out of your vehicle - and
avoid danger to yourself and others.
This Operator’s Manual contains very
important information about how to safely
and effectively operate the vehicle. It is
important to note that this is a unique
vehicle. It is obviously smaller than most
vehicles on the road and, for this reason,
it can provide both unique experiences and
special responsibilities. It is extremely
important that you read this entire Manual
and that you familiarize yourself with how
the vehicle works. Some of the features may
be different from the features on other
compact passenger vehicles. Should you
have any questions about the vehicle and
how to safely operate its features, please
use common sense and contact smart dealer
representatives, who are available to help
you.
smart is a vehicle manufactured by
Daimler, distributed in the United States
by smart USA Distributor LLC., and in
Canada by Mercedes-Benz Canada, and sold
and serviced by independent, authorized
electric drive smart centers.
Because of this vehicle’s unique
characteristics, we strongly recommend
that you service and maintain the vehicle
only at authorized smart service
facilities. A list of service facilities is
available by calling smart Customer
Assistance representatives at:
1‑800‑762‑7887 (in the USA)
1‑877‑627‑8004 (in Canada)
Although we cannot prevent you from
servicing the vehicle at facilities other
than smart authorized facilities, this is
not advisable.
Optional extras are identified with an
asterisk*. The equipment in your vehicle
may vary depending on the model, version and availability. smart is constantly
bringing its vehicles up to the very latest
state of the art and reserves the right to
modify them in form, equipment and
engineering.
Should you find that a particular feature in
this manual is important to your decision
to purchase the vehicle, we recommend that
you personally check the vehicle to ensure
that this feature has been installed before
buying the vehicle.
The Operator’s Manual, Quick Guide and
Scheduled Maintenance Guide/Warranty
Booklet (USA only) or Service/Warranty
Booklet (Canada only) belong to the
vehicle. You should always keep these
documents in the vehicle and make sure you
pass them on to the next owner if and when
you sell your smart.
Please contact an authorized electric
drive smart center if you have any further
questions.
The Technical Documentation team at
Daimler wishes you many happy hours at the
wheel.
4515847583 É4515847583HËÍ

Locking the vehicle
........................50
Manually ................................. 170
Loss of
Key ........................................ 169
Service and Warranty
Information booklet .................206
Low-beam headlamps .................62, 173
Exterior lamp switch ..................62
Indicator lamp ........................ 164
Switching on ............................ 62M
Maintenance .................................. 13
Manual headlamp mode (Low-beam
headlamps) ................................... 62
Maximum loaded vehicle weight .......138
Maximum load rating (tires) ............138
Maximum permissible tire
inflation pressure ........................ 138
Mirrors Exterior rear view mirrors ..........59
Interior rear view mirror ...........59 N
Normal occupant weight .................139
Number, vehicle identification
(VIN) .......................................... 209O
Occupant Classification System see OCS (Occupant
Classification System)
Occupant distribution ...................139
Occupant safety Air bags .................................. 31
Children and air bags .................31
Children in the vehicle ..............40
Infant and child restraint
systems ................................... 41
Introduction ............................ 28
OCS (Occupant Classification
System) .................................... 37
Passenger front air bag off
indicator lamp .......................... 37
Seat belts ........................... .29, 33
SRS indicator lamp, malfunction .162 OCS (Occupant Classification
System)
........................................ 37
Self-tes t................................. 40
On-board Diagnostics Socket (OBD) ... 207
Online access ............................... 110
Operating range ............................. 13
Operating safety ............................ 15
Outside temperature display ............83
Overhead control panel ...................26 P
Paintwork care ............................. 151
Panic alarm .................................. 43
Parcel nets ............................ 100, 103
Parking ........................................ 75
Parking brake ................................ 75
Parking lamps .............................. 173
Parts service ............................... 206
PASS AIR BAG OFF indicator lamp see Passenger front air bag off
indicator lamp
Passenger front air bag ...................34
Passenger front air bag off
indicator lamp .................... 26, 34, 168
Passenger safety see Occupant safety
Passenger seat ............................... 57
Pedals ........................................ 141
Power assistance ........................... 141
Power gauge .................................. 79
Power outlet ................................ 106
Power washer ............................... 150
Practical hints Display message s..................... 155
Flat tire ................................. 180
Fuses ..................................... 198
Jump starting .......................... 193
Replacing bulbs ....................... 172
Replacing transmitter battery ..... 171
Replacing wiper blades .............178
Towin g................................... 196
Unlocking/locking manually .......170
Warning and indicator
lamps ............................... 159, 168
What to do if ........................... .159
Where will Ifind...? ................. 1548
Index

Problems with your vehicle
..............17
Product information .......................12
Production options weight ..............139
PSI (air pressure unit) ...................139 R
Radio .......................................... .91
Radio transmitters ........................ 146
Rain-light sensor .......................... 67
READY indicator ............................ 82
Rear lamps Overview ................................ 174
Rear window defroster .....................99
Rear window wiper/washer ...............68
Replacing wiper blade ..............178
Recommended tire inflation
pressure ................................ 122, 139
Remote control see Key
Replacing bulbs ............................ 172
Reporting safety defects ..................17
Restraint systems see Occupant safety
Rims ..................................... 139, 210
Roadside Assistance .......................14
Roof see Soft top system S
Safety Driving safety systems ...............44
Occupant safety ......................... 28
Reporting defects ......................17
Safety belts
see Seat belts
Saving energy .............................. 143
Seat belt force limiter ....................31
Seat belts ..................................... 29
Children in the vehicle ..............40
Fastening ................................ 60
Proper use of ............................ 29
Safety guidelines ......................33
Safet ynotes ............................. 29
Telltale .................................. 161
Seat heating ................................. 58
Seating capacity ........................... 128 Seats
........................................... 56
Adjustment ............................... 56
Armrest ................................... 57
Heating ................................... 58
Passenger seat .......................... 57
Self-test
OCS (Occupant Classification
System) ................................... 40
SRS ......................................... 28
Service
see Maintenance
Service, parts .............................. 206
Service and warranty Booklet .................................. 206
Service flap ................................. 117
Service life (tires) .......................131
Setting the departur etime (Control
system) ........................................ 86
Setting the maximum charge current
(Control system) ............................. 88
Side marker lamps ......................... 173
Sidewall (tires) ............................ 139
Side windows Operatio n................................ 73
Signs and labels ........................... 208
smart surround sound system ............93
Snow chains ................................. 140
Snow tires see Winte rtires
Soft top system .............................. 68
Cleaning the soft top fabric .......151
Locking rear soft top manually ....171
Mounting the side rails ..............72
Opening and closing the rear
soft top ............................... 54, 70
Opening and closing the
retractable soft top ...............53, 69
Removing the side rails ..............71
Storing the side rails ................72
Sound package ............................... 93
SRS (Supplemental Restraint
System)
Indicator lamp ........................ 162
Standing water, driving through ......145
Starter switch positions .................. 55
Starting the engine ........................74
Steering wheel paddle shifters .........77 Index
9

Storage compartments
....................102
Coin holder ............................. 102
Door pockets ........................... 102
Drawer ................................... 103
Glove box ................................ 103
in the tailgate ........................ 104
Parcel nets ............................. 103
Storage tray in center console ....103
Storage trays next to steering
whee l..................................... 102
Storing tires ............................... 132
Sun screen ................................... 105
Sun visors ................................... 105T
Tailgate Closin g............................... 53, 55
Opening .............................. 52, 54
Tail lamps ................................... 174
Technical data Brake fluid ............................. 212
Coolant .................................. 213
Dimensions and weights ............ 209
Identification label s............... 208
Rims and tire s......................... 210
Service fluids and capacities .....211
Windshield/rear window washer
system ................................... 212
Temperature
Coolant .................................. 146
Interior temperature .................. 97
Outside ................................... 83
Tether anchorage points
see Children in the vehicle
Thorax-pelvis side air bags .............36
Tightening torque Wheels ................................... 133
TIN (Tire Identification
Number) ................................. 136, 139
Tire and Loading Information
placard ....................................... 127
Tire and loading terminology ..........137
Tire Identification Number see TIN Tire inflation pressure
Checking ................................ 124
Importan tnotes on .................... 124
Placard on driver’s door B-
pillar .................................... 127
Tire labeling ............................... 133
Tire load rating ........................... 139
Tire ply composition and material
used ........................................... 139
Tire Pressure Monitoring System
(TPMS) ........................................ 125
Tire repair kit ....................... 154, 180
Tires .................................... 122, 210
Air pressure ........................... 122
Care and maintenance ................131
Cleaning ................................ 132
Direction of rotation, spinning ... 131
Driving instructions ................143
Flat tire ................................. 180
Important notes on tire
inflation pressure ...................124
Inflation pressure ....................124
Information placard .................. 127
Inspection .............................. 131
Labeling ................................ 133
Load rating ............................. 139
Ply composition and material
used ...................................... 139
Problems under-/overinflation ...124
Retreads ................................. 122
Rims and tires (technical data) ...210
Rotatio n................................. 133
Service life ............................ 131
Sizes ..................................... 210
Snow chain s............................ 140
Speed rating ................ 135, 139, 145
Storing .................................. 132
Temperature ...................... 124, 133
Terminology ............................ 137
Tire Identification Number ..136, 139
Tire Pressure Monitoring
System (TPMS) .......................... 125
Traction ..................... 132, 139, 144
Tread ..................................... 139
Tread depth ....................... 131, 140
Treadwear indicators ..........131, 140
Vehicle maximum load on ...........140 10
Index

Product information
We recommend using Genuine smart Parts as
well as conversion parts and accessories
explicitly approved by smart for your
vehicle model.
We have tested these parts to determine
their reliability, safety and special
suitability for smart vehicles.
We are unable to make an assessment for
other products and therefore cannot be
held responsible for them, even if in
individual cases an official approval or
authorization by governmental or other
agencies should exist. Use of such parts
and accessories could adversely affec tthe
safety, performance or reliability of your
vehicle. We strongly recommend that you
not use them.
Genuine smart Parts as well as conversion
parts and accessories approved by us are
available at your authorized electri cdrive
smart center. Due to the technical
requirements of the smart fortwo electric
drive and its high-voltage power systems,
the vehicle should be serviced only at an
authorized electric drive smart center. In
addition, you will receive comprehensive
information on permissible technical
modifications and expert installations on
the operation and maintenance of the smart
fortwo electric drive. Operator’s Manual
This Operator’s Manual contains a great
deal of useful information. We urge you to
read it carefully and familiarize yourself
with the vehicle before driving.
For your own safety and longe rservice life
of the vehicle, we urge you to follow the
instructions and warnings contained in
this manual. Ignoring them could result in
damage to the vehicle or personal injury to
you or others. Vehicle damage caused by failure to follow instructions is not
covered by the smart Limited Warranty.
Your vehicle may have some or all of the
equipment described in this manual.
Therefore, you may find explanations for
optional equipment not installed in your
vehicle. If you have any questions about the
operation of any equipment, your
authorized electric drive smart center
will be glad to demonstrate the proper
procedures.
We continuously strive to improve our
product, and ask for your understanding
that we reserve the right to make changes
in design and equipment. Therefore,
information, illustrations and
descriptions in this Operator’s Manual
might differ from your vehicle.
Optional equipment is also described in
this manual, including operating
instructions wherever necessary. Since
they are special-order items, the
descriptions and illustrations herein may
vary slightly from the actual equipment of
your vehicle.
If there are any equipment details that are
not shown or described in this Operator’s
Manual, your authorized electric drive
smart center will be glad to inform you of
correct care and operating procedures.
The Operator’s Manual and Maintenance/
Warranty Booklet (USA only) or Service/
Warranty Booklet (Canada only) are
important documents and should be kept
with the vehicle.
Warranty information
The smart USA Warranty booklet (USA only)
or the Warranty booklet (Canada only)
contains detailed information about the
warranties covering your smart,
including:
R smart USA Limited Warranty (USA only)
R New Vehicle Limited Warranty (Canada
only) 12
>> Introduction.

R
Emission System Warranty
R Emission Performance Warranty
R Corrosion Warranty
R California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island, and Vermont Emission
Control System Warranty
R smartmove Assistance (Canada only)
R State Warranty Enforcement Laws (Lemon
Laws, USA only) Important notice for California retail
buyers and lessees of smart
automobiles
Under California law you may be entitled
to a replacement of your vehicle or a refund
of the purchase price or lease price, if
Daimler Vehicle Innovations USA LLC and/
or its authorized repair or service
facilities fail to fix one or more
substantial defects or malfunctions in the
vehicle that are covered by its express
warranty after a reasonable number of
repair attempts. During the period of
18 months from original delivery of the
vehicle or the accumulation of 18 000 miles
(approximately 29 000 km) on the odometer
of the vehicle, whicheve roccurs first, a
reasonable number of repair attempts is
presumed for a retail buyer or lessee if one
or more of the following occurs:
(1) the same substantial defect or malfunction results in a condition that
is likely to cause death or serious
bodily injury if the vehicle is driven,
that defect or malfunction has been
subject to repair two or more times,
and you have directly notified Daimler
Vehicle Innovations USA LLC in
writing of the need for its repair,
(2) the same substantial defect or malfunction of a less serious nature
than category (1) has been subject to
repair four or more times and you have directly notified us in writing of the
need for its repair, or
(3) the vehicle is out of service by reason of repair of the same or different
substantial defects or malfunctions
for a cumulative total of more than
30 calendar days.
Written notification should not be sent to
a dealer, it should be addressed to:
Daimler Vehicle Innovations USA LLC
One Mercedes Drive
Montvale, NJ 07645 Maintenance
The Scheduled Maintenance Guide (USA) and
Service Booklet (Canada) describes all the
necessary maintenance work which should
be performed at regular intervals. It is
important that you service your vehicle in
accordance with the prescribed
maintenance schedule. Failure to do so may
render your vehicle unsafe, it may affect
the durability of the vehicle, and it may
otherwise void the limited, express
warranty.
Always have the Scheduled Maintenance
Guide (USA) or Service Booklet (Canada)
with you when you take the vehicle to your
authorized electric drive smart center for
service. The service advisor will record
each service in the booklet for you. Operating range
If you plan a long distance trip, please be
aware that:
R You will need to have access to an AC
power socket or a private wallbox to >> Introduction.
13

charge the high‑voltage battery when no
public charging station is available.
R The operating range of your vehicle is
limited due to the availability of public
charging stations.
R Public charging stations may not be
available at all in some areas.
In light of the foregoing, proper care must
be exercised in the planning of a long
distance trip with the vehicle. smart is not
responsible for the availability of public
charging stations. Roadside Assistance
The smartmove Assistance (Canada) and
smart 1 service (USA) Program provides
factory trained technical help in the event
of a breakdown. Calls to the toll-free
Roadside Assistance number
1-800-762-7887 (in the USA)
1-877-627-8004 (in Canada)
will be answered by smart Customer
Assistance Representatives 24 hours a day,
365 days a year.
Roadside Assistance will be provided in
accordance with standard program
guidelines which include providing
service to the vehicle up to a reasonable
distance from a paved roadway. We will
make every effort to assist in a breakdown
situation, however, the accessibility of
your vehicle will be determined by our
authorized electric drive smart center
technician or the tow service provider on
a case-by-case basis and may be a factor in
our ability to respond.
Additional charges may be applicable for
a breakdown location determined not to be
a reasonably accessibl eroadside location
as determined by our authorized
technician and tow service provider.
For additional information refer to the
smart Roadside Assistance Program
brochure (USA) or the Warranty Booklet (Canada) in your vehicle literature
portfolio. Change of address or ownership
In the USA: If you change your address, be
sure to send in the “Information Change
Card” found in the Warranty Information
Booklet.
In Canada: If you change your address, be
sure to send in the “Change of Address
Notice” found in the Warranty Booklet, or
simply call the Customer Service at
1-800-387-0100.
Maintaining your current address
information with smart will enable us to
contact you should important new
information about the vehicle, such as
recalls, become available.
If you sell your smart, please leave all
literature with the vehicle to make it
available to the next operator.
In the USA: If you bought this vehicle used,
be sure to send in the “Information Change
Card” found in the Warranty Information
Booklet.
In Canada: If you bought this vehicle used,
be sure to send in the “Notice of Pre‑Owned
Vehicle Purchase” found in the Warranty
Booklet, or call the Customer Service at
1-800-387-0100. Operating your vehicle outside the USA
or Canada
If you plan to operate your vehicle in
foreign countries, please be aware that:
R Service facilities or replacement parts
may not be readily available.
R The AC power sockets in some countries,
especially overseas, require different
plugs on the charging cable.
R Charging stations may not be available. 14
>> Introduction.

For safety reasons, smart recommends all
work to be carried out by a smart service
partner which is qualified for smart
electric drive.
Particular care should be taken involving
all areas which are in the vicinity of high
voltage parts, e.g. parts in the engine
compartment. Orange-colored cables and
their respective sockets carry high voltage
and must not be damaged.
Serious injury or death can result if you:
R
remove the covers of components which
are labeled with a warning sticker.
R handle components of the high-voltage
vehicle electrical system.
R open the housing.
R disconnect plug connectors.
R come into contact with components or
orange-colored cables of the high-
voltage vehicle electrical system
following an accident.
R come into contact with orange-colored
cables or their damage dplug connectors.
R come into contact with damaged
components of the high-voltage vehicle
electrical system.
Have the damaged orange-colored cables or
their damaged plug connectors replaced
immediately at an authorized electric
drive smart center. The service partner
must have the required knowledge and tools
to carry out the necessary work. For safety
reasons, smart recommends using a smart
center which is qualified for smart
electric drive. Particularly for safety-
relevant work and work on safety-relevant
vehicle systems, servicing by an
authorized electric drive smart center is
essential.
Do not remove the high-voltage battery of
the high-voltage vehicle electrical
system. Have the required work carried out
by an authorized electric drive smart
center. smart recommends that you use an
authorized electric drive smart center. G
WARNING
The high‑voltage battery of the drive
system is located under the vehicle’s
underbody. When the pressure inside the
high‑voltage battery exceeds a certain
value, for example in case of avehicle fire,
inflammable gas will escape via a duct. The
inflammable gas escapes to an area under
the vehicle. This prevents the high‑voltage
battery from exploding.
Stay away from this area of the vehicle. Automatic switch-off of the high-
voltage system
The high-voltage system will be
automatically switched off, in the event:
R of an accident in which the restraint
systems are triggered
R of a short circuit in the high-voltage
system is detected
R that an electric connection in the high-
voltage system has been disconnected
This helps to avoid that you get in contact
with high-voltage. High-voltage battery
G
WARNING
The high‑voltage battery of the drive
system is located under the vehicle’s
underbody. When the pressure inside the
high‑voltage battery exceeds a certain
value, for example in case of avehicle fire,
inflammable gas will escape via a duct. The
inflammable gas escapes to an area under
the vehicle. This prevents the high‑voltage
battery from exploding.
Stay away from this area of the vehicle. 16
>> Introduction.

High-voltage disconnect device
Your vehicle is equipped with a high-
voltage disconnect device 0002to disable
the vehicle’s high-voltage system.
! The high-voltage system must only be
switched off at vehicle standstill by
specially trained service engineers.
Otherwise the high-voltage system may
be damaged. Proper use of the vehicle
Proper use of the vehicl erequires that you
are familiar with the following
information and rules:
R the safety precautions in this manual
R the “Technical data” section in this
manual
R traffic rules and regulations
R motor vehicle laws and safety standards G
WARNING
Various warning labels are attached to your
vehicle. These warning labels are intended
to make you and others aware of various
risks. You should not remove any of these
warning labels unless explicitly
instructed to do so by information on the
label itself. Removal of any of these labels
may cause you and others to be unaware of
certain risks which may result in an
accident and/or personal injury. Problems with your vehicle
If you should experience a problem with
your vehicle, particularly one that you
believe may affect its safe operation, we
urge you to immediately contact an
authorized electric drive smart center to
have the problem diagnosed and corrected
if required. Do not drive the vehicle if you
believe it may not be safely operated. If the
matter is not handled to your satisfaction,
please discuss the problem with the smart
center management, or if necessary contact
us at one of the following addresses:
In the USA:
Daimler Vehicle Innovations USA LLC
One Mercedes Drive
Montvale, NJ 07645
In Canada:
Customer Relations Department
98 Vanderhoof Avenue
Mercedes-Benz Canada, Inc.
Toronto, Ontario, M4G 4C9 Reporting safety defects
For the USA only: The following text is
published as required of manufacturers
under Title 49, Code of U.S. Federal
Regulations, Part 575 pursuant to the
National Traffic and Motor Vehicle Safety
Act of 1966.
If you believe that your vehicle has adefect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA) in addition to
notifying Daimler Vehicle Innovations USA
LLC.
If NHTSA receives similar complaints, it
may open an investigation, and if it finds
that a safety defect exists in a group of
vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become >> Introduction.
17 Z