light SMART FORTWO COUPE ELECTRIC DRIVE 2014 Service Manual

Selecting the right cleaning agent
!
To avoid damage to interior equipment and materials: Never rub roughly or use
cleaning spirits on the cloth upholstery, never use strong agents, stain remover etc.
on the leather upholstery. Never scour or use solvent on plastic parts. Never use strong
and aggressive agents on windows, do not touch the inside of the windows with hard
objects such as an ice scraper or ring, doing so may damage the windows. Interior Special considera-
tions Light soiling Heavy soiling
Cloth upholstery Use a clean, lint-
free cloth Light soap suds Stain remover (test
on an inconspicuous
place first)
Plastic parts Use a color-fast
cloth Damp, clean cloth,
cockpit spray Damp, clean cloth,
cockpit spray
Leather upholstery Use a clean, color-
fast cloth Clean cloth with
lukewarm water,
leather care prod-
uct Leather care prod-
uct
Windows Damp, clean cloth,
microfiber cloth,
glass cleaner Microfiber cloth,
glass cleaner
!
To avoid damage to exterior surfaces never do the following: Use aggressive paint
cleaner, machine polish, abrasive cleanser, acidic, highly alkaline agents, abrasive
sponges, high-pressure or hot water cleaning equipment. Exterior Special considera-
tions Lightly soiled
Hand-/Automatic
car washes Heavily soiled
Hand-/Automatic
car washes
tridion safety cell,
black Powder coated sin-
gle-coat paint fin-
ish Car shampoo con-
centrate, insect
remover for insect
remains, polish Car shampoo con-
centrate, hard wax,
insect remover for
insect remains,
polish
tridion safety cell,
silver Powder coated sin-
gle-coat paint fin-
ish and clearcoat
Highly polished
plastic parts (body
panels) Body panels with
base coat and clear-
coat or clearcoat
only Vehicle care
155>> Operation. Z

Exterior Special considera-
tions Lightly soiled
Hand-/Automatic
car washes Heavily soiled
Hand-/Automatic
car washes
Wheels and wheel
covers Two-layer metallic
paint (high-gloss) Car shampoo con-
centrate, rim care Car shampoo con-
centrate, rim care
Retractable soft top PAC fabric Car shampoo con-
centrate, soft top
cleaner, impregna-
tion spray Car shampoo con-
centrate, soft top
cleaner, impregna-
tion spray
Removing insects
Remove insect remains before you start to
wash the vehicle.
X
Spray insect remover on.
X Allow insect remover to work in briefly.
X Rub in gently with a soft cloth or sponge.
X Rinse with plenty of water.
X Treat the cleaned surface with hard wax.
Removing tar Remove any tar marks before washing the
vehicle.
X
Apply tar remover with a soft cloth.
X Allow tar remover to work in briefly.
X Rub in gently.
X Rinse with plenty of water.
X Treat the cleaned surface with hard wax.
Vehicle washing In the winter, thoroughly remove all traces
of road salt as soon as possible.
When washing the vehicle underbody, do not
forget to clean the inner sides of the
wheels.
Washing your vehicle by hand
X
Wash the vehicle using car shampoo con-
centrate and a sponge.
X Rinse with clean water.
X Towel dry the vehicle. !
Do not wash the vehicle in direct sun-
light. The body panel surfaces and paint
finish may be damaged.
Washing your vehicle in an automatic car
wash
i When running your vehicle through an
automatic car wash, water droplets can
run down the inside of the side windows.
Unscrew your vehicle’s antenna before
driving into an automatic car wash. X
Removing: Unscrew antenna 0043counter-
clockwise.
X Fitting: Screw antenna 0043in clockwise.
Power washer G
WARNING
Do not use a round nozzle (dirt grinders) to
powerwash your vehicle, in particular the
tires. You could otherwise damage the tires
and cause an accident. 156
Vehicle care>> Operation.

Display messages
The following display messages appear in the multifunction display (Y page 83).
You can confirm certain display messages.
X Confirming messages: Press the OK button on the control lever briefly (Y page 83).Display messages Possible causes/consequences and
0050
0050Solutions 00AC
Switch Off Engine Switch Off Engine The coolant is too hot.
In addition, the
00ACwarning lamp in the instrument cluster
lights up and a warning signal sounds.
X Stop the vehicle immediately as soon as it is safe to do so.
X Switch off the drive system immediately.
X Engage the parking brake.
X Make sure the air supply for the radiator is uninterrupted.
X Only start the drive system again after the display message
disappears. You could otherwise damage the drive system. 0027
(USA only)
004D (Canada only)
Release Parking Release Parking
Brake Brake You are driving with the parking brake engaged.
In addition, the
0027(USA only), 004D(Canada only) warning
lamp in the instrument cluster lights up and a warning signal
sounds.
X Release the parking brake. 0027
(USA only)
004D (Canada only)
Brake System See Brake System See
Operator's Manual Operator's Manual There is a slight malfunction in the vacuum supply of the brak-
ing system.
X
When braking, continue to depress the brake pedal.
X Contact an authorized electric drive smart center. 0027
(USA only)
004D (Canada only)
Brake Malfunction Brake Malfunction
0096Service Required Service Required There is a serious malfunction in the vacuum supply of the
braking system.
In addition, a warning signal sounds.
X
Contact an authorized electric drive smart center. 0068
Shift Shift
to
toN
Nor
or P
Pto
to
Start
Start You have attempted to start the engine while the automatic
transmission was in reverse gear
Ror drive position D.
X Shift the automatic transmission into park position Por
neutral position N.
X Make sure that Nor Pis shown in the multifunction display. Display messages
161>> Practical hints. Z

Display messages Possible causes/consequences and
0050
0050Solutions 0068
Transmission Not Transmission Not
in P in P The driver's door is open and the gear selector lever is in
position
R,Nor D.
In addition, a warning signal sounds.
X Move the gear selector lever to P.0068
Malfunction Serv. Malfunction Serv.
Req. Req. There is a malfunction in the coolant compressor or in the
heating/coolant circuit.
X
Contact an authorized electric drive smart center. 0068
Battery Power Too Battery Power Too
Low Low The outside temperature is too low. The full battery capacity
is not available.
The vehicle does not start.
X
Charge the high‑voltage battery (Y page 112).00FF
High-voltage Bat‐ High-voltage Bat‐
tery at Reserve tery at Reserve
Level Level The high‑voltage battery has reached reserve level.
X
Charge the high‑voltage battery (Y page 112).0051
Charge HV Battery Charge HV Battery
Immediately Immediately The charge level of the high‑voltage battery is below 5 %.
In addition, a warning signal sounds.
X
Charge the high‑voltage battery (Y page 112).0075
Engine Engine
Restart
Restart Not
Not
Possible
Possible There is a serious malfunction in the drive system. The drive
system can no longer be started.
In addition, a warning signal sounds.
X
Do not restart the drive system.
X Contact an authorized electric drive smart center. 0075
High-Voltage Sys‐ High-Voltage Sys‐
tem tem
0096Service Required
Service Required There is a malfunction in the drive system, the electric motor
or the high‑voltage battery. There is a high‑voltage safety
problem.
In addition, the
0075warning lamp in the instrument cluster
lights up and a warning signal sounds.
X Contact an authorized electric drive smart center. 00ED
Reduce Reduce
0096Speed
Speed The vehicle speed exceeds 84 mph (135 kmh).
In addition, a warning signal sounds.
X
Reduce the speed.
The message disappears. 162
Display messages>> Practical hints.

Display messages Possible causes/consequences and
0050
0050Solutions 00ED
Drive System Drive System
0096Service Required
Service Required There is a malfunction in the drive system, the electric motor
or the high‑voltage battery.
In addition, the yellow
00EDwarning lamp in the instrument
cluster lights up.
X Contact an authorized electric drive smart center. 00ED
Drive System Drive System
0096Switch
Switch Engine EngineOff
Off There is a malfunction in the drive train. If the drive system
continues to run, the drive train can become damaged.
In addition, the red
00EDwarning lamp in the instrument clus-
ter lights up and a warning signal sounds.
X Switch off the drive system.
X Do not continue driving.
X Contact an authorized electric drive smart center. 0051
Do Not Tow Do Not Tow
(Away)
(Away) Either the drive or the high‑voltage system is faulty.
In addition, the
0075warning lamp in the instrument cluster
lights up.
X It is recommended to have the vehicle transported by a
qualified specialist workshop.
Do not tow the vehicle on its own wheels. 0051
Charging Charging
Not
NotPossi‐
Possi‐
ble
ble There is a malfunction in the on-board charger. The high‑volt-
age battery cannot be charged.
X
Contact an authorized electric drive smart center. 0051
Parking Lock Inac‐ Parking Lock Inac‐
tive tive The gear selector lever is in position
P, but the parking lock
is not detected.
In addition, a warning signal sounds.
X Apply the parking brake.
X Move the gear selector lever to another position, e.g. to R.
X Move the gear selector lever to Pagain. 00DA
Driver´s Door Ajar Driver´s Door Ajar The driver’s door is open.
X
Close the driver’s door. 00DB
Door Ajar Door Ajar The passenger door is open.
X
Close the passenger door. 00D9
Tailgate Open Tailgate Open A tailgate or the rear soft top
9
is open.
X Close the tailgates or the rear soft. 9
cabriolet only. Display messages
163>> Practical hints. Z

Loss of key
Problem Possible causes/consequences and
0050
0050Solutions You lose a key. X
Have the key deactivated at an authorized electric drive
smart center.
X Report the loss of the key to your car insurance company
immediately.
X If necessary, have the mechanical lock replaced.
Your authorized electric drive smart center will be glad to
supply you with a replacement following an identity check. Acoustic warning signals
Problem Possible causes/consequences and
0050 0050Solutions A warning signal
sounds while driving. You are driving with the parking brake engaged.
X
Release the parking brake (Y page 77).A warning signal
sounds when opening
the driver’s door. You have opened the driver’s door while the exterior lighting
is still switched on.
X
Turn the exterior lamp switch to position 003F.A warning signal
sounds. The door is opened while a gear is engaged with the drive sys-
tem running and neither the brake nor accelerator pedals are
depressed.
X
Close the driver’s and passenger door.
X Move the gear selector lever to park position P.
or
X Switch off the drive system. You open the driver’s door with the key in starter switch posi-
tion
0to remind you not to leave the key in the vehicle.
X Close the driver’s door.
or
X Remove the key from the starter switch. A warning signal
sounds. The seat belts are not fastened when the drive system is
started. For details, see seat belt telltale (Y page 168).
X Fasten your seat belts. 176
What to do if ...>> Practical hints.

!
Check the polarity when inserting the
new transmitter battery. You could oth-
erwise damage parts of the electrical
system. When inserting the batteries,
make sure they are clean and free of lint.
X Insert the new transmitter battery.
X Press both halves of the key housing
together again.
X Check the operation of the remote
control. Replacing bulbs
About replacing bulbs
Safe vehicle operation depends on proper
exterior lighting and signaling. It is
therefore essential that all bulbs and lamp
assemblies are in good working order at all
times.
Correct headlamp adjustment is extremely
important. Have headlamps checked and
readjusted at regular intervals and when a
bulb has been replaced. Contact an author-
ized electric drive smart center for head-
lamp adjustment. G
WARNING
Bulbs and bulb sockets can be very hot.
Allow the lamp to cool down before changing
a bulb. Otherwise you could be burned if you
touch them.
Keep bulbs out of the reach of children.
Halogen lamps contain pressurized gas. A
bulb can explode if you:
R touch or move it when hot
R drop the bulb
R scratch the bulb
Wear eye and hand protection.
i If the headlamps or front fog lamps* are
fogged up on the inside as a result of
high humidity, driving the vehicle a
distance with the lights on should clear
up the fogging. Notes on bulb replacement:
R
Only use bulbs of the same type and with
the specified watt rating.
R Switch the lights off before replacing a
bulb to prevent short circuits.
R Always use a clean lint-free cloth when
handling bulbs.
R Your hands should be dry and free of oil
and grease.
R Avoid touching the glass of the bulb with
bare fingers.
R If the newly installed bulb does not come
on, contact an authorized electric drive
smart center.
R Have the bulbs for the front fog lamps*
and the LED daytime running lamps*
replaced at an authorized electric drive
smart center. Replacing bulbs
179>> Practical hints.
* optional Z

X
Detach electrical connectors 0044.
X Remove bulb 0087.
X Insert the new bulb.
X Attach electrical connectors 0044.
X Fit the license plate lamp unit on the
right and press gently on the left.
The license plate lamp unit must audibly
engage. Replacing interior lighting lamps
A 12 V/10 W bulb is required. X
Removing: Use a flat object to pry the
lamp lens 0043off from the passenger side. X
Detach electrical connector 0044from the
interior lamp.
X Remove bulb 0087from mount 0085.
X Installing: Insert the new bulb.
X Attach electrical connector 0044to the
interior lamp.
X Fit the lamp lens on the left in the open-
ing and press gently on the right.
The lamp lens must audibly engage. Replacing wiper blades
About replacing wiper blades
G
WARNING
For safety reasons, switch off the wipers
and remove the key from the starter switch
before replacing a wiper blade. The wind-
shield wipers could otherwise be set in
motion and cause injury. G
WARNING
Wiper blades are components that are sub-
ject to wear and tear. Replace the wiper
blades at least twice a year, preferably in
the spring and fall. Otherwise the windows
will not be properly wiped. As a result, you
may not be able to observe surrounding
traffic conditions and could cause an acci-
dent.
! Hold on to the wiper when folding the
wiper arm back. If released, the force of
the impact from the windshield wiper Replacing wiper blades
185>> Practical hints. Z

Warning label
The take-up brackets are identified by the
embossed recesses in the area of the door
sills. X
Position jack 0044under take-up
bracket 0043so that it is always vertical
as seen from the side, even if the vehicle
is parked on an incline.
X Jack up the vehicle until the wheel is a
maximum of 1.2 in (3 cm) from the ground.
X Unscrew and remove the wheel bolts.
! Do not place wheel bolts in sand or dirt.
This could result in damage to the wheel
bolts and wheel hub threads.
X Remove the wheel. Mounting the wheel
G
WARNING
Always replace wheel bolts that are dam-
aged or rusted.
Never apply oil or grease to wheel bolts. Damaged wheel hub threads should be
repaired immediately. Do not continue to
drive under these circumstances! Contact
an authorized electric drive smart center
or call Roadside Assistance.
Incorrect wheel bolts or improperly tight-
ened wheel bolts can cause the wheel to
come off. This could cause an accident. Be
sure to use the correct wheel bolts.
G
WARNING
Only use genuine smart wheel bolts. Other
wheel bolts may come loose.
Do not tighten the wheel bolts when the
vehicle is raised. Otherwise the vehicle
could fall off the jack.
X Clean contact surfaces of wheel and wheel
hub.
! To avoid paint damage, place wheel flat
against hub and hold it there while
installing first wheel bolt. X
Guide the wheel onto the wheel hub and
push it on.
X Insert two wheel bolts and tighten them
slightly.
X Install last wheel bolt and tighten it
slightly.
X Lower the vehicle until the vehicle is
resting fully on its own weight.
X Remove the jack.
X Tighten the wheel bolts. Observe a tight-
ening torque of 80 lb-ft (110 Nm). 196
Wheel change>> Practical hints.

X
Remove the jumper cables from negative terminals 0087and 0085first.
X Remove the jumper cables from positive terminals 0043and 0044.
You can now switch on the headlamps.
X Remount the positive terminal cover.
X Have the 12-volt battery checked at the nearest authorized electric drive smart center.
i Please keep in mind that it will take quite some time to charge the 12-volt battery.
When you switch off the drive system after driving a short distance, you may not be able
to start it again.
Charge the 12-volt battery completely as soon as possible. Towing
About towing
This section offers information on towing
methods for breakdown situations and
emergency towing. Recommended towing method - Break-
down situation
! To prevent damage during transport, do
not tie down the vehicle by its chassis or
suspension parts — use only wheel straps
to position and hold down the vehicle.
Improper tie down on a flatbed carrier
truck or trailer can damage suspension
parts and body panels.
smart recommends that the vehicle be
transported with all wheels off the ground
using a flatbed carrier truck or appropri-
ate wheel lift/dolly equipment.
Always have your vehicle transported:
R when the 0075warning lamp for the high-
voltage system lights up in the instru-
ment cluster
R when the Do not tow (away)
Do not tow (away) message
appears in the instrument cluster
R when the multifunction display is inop-
erative R
when one or several of the following
warning lamps light up:
-00ED Drive diagnostics (red)
- 003D 12‑Volt battery
0052 Power steering
R if the brake pedal already starts to pul-
sate just after towing begins
R if you have to transport the vehicle over
long distances
X Switch off the tow‑away protection* and
interior motion sensor* (Y page 50). Emergency towing
When circumstances do not permit the rec-
ommended towing method, the vehicle may
be towed with all wheels on the ground
using a strap or tow bar connected to
another vehicle. Only tow the vehicle as far
as necessary to have the vehicle moved to a
safe location where the recommended tow-
ing method can be employed. G
WARNING
If circumstances require towing the vehi-
cle with all wheels on the ground, always tow
with a tow bar if:
R the drive system will not run
R there is a malfunction in the brake sys-
tem
R there is a malfunction in the power sup-
ply or in the vehicle’s electrical system Towing
203>> Practical hints.
* optional Z