service SMART FORTWO COUPE ELECTRIC DRIVE 2014 Owners Manual

Service and Literature
Your authorized electric drive smart
center has trained technicians and Genu-
ine smart Parts to service your vehicle
properly.
For expert advice and quality service, con-
tact an authorized electric drive smart
center.
For further information you can find us on
the smart web-site
www.smartusa.com(USA
only) or www.thesmart.ca (Canada only). G
WARNING
To help avoid personal injury, be extremely
careful when performing any service work
or repairs. Improper or incomplete service
or the use of incorrect or inappropriate
parts or materials may damage the vehicle
or its equipment, which may in turn result
in personal injury.
If you have any questions about carrying out
any type of service, turn to the advice of an
authorized electric drive smart center.
We reserve the right to make changes in
design and equipment.
Therefore, information, illustrations and
descriptions in this Operator’s Manual
might differ from your vehicle.
Reprinting, translation and copying, even
of excerpts, is not permitted without our
prior authorization in writing.
Symbols
Trademarks
®
:
R Bluetooth ®
is a registered trademark of
Bluetooth SIG Inc.
R ESP ®
is a registered trademark of
Daimler.
R iPod ®
is a registered trademark of Apple
Inc., registered in the U.S.A. and other
countries.
The following symbols are found in this
Operator’s Manual:
*O ptional equipment is identified with
an asterisk. Since standard equipment
varies between models, the descrip-
tions and illustrations in this Opera-
tor’s Manual may differ slightly from
the actual equipment of your vehicle. G
WARNING
Warning notices draw your attention to haz-
ards that may endanger your health or life,
or the health or life of others.
! Highlights hazards that may result in
damage to your vehicle.
i Helpful hints or further information
you may find useful.
X This symbol points to instruc-
tions for you to follow.
X A number of these symbols appear-
ing in succession indicates a
multiple-step procedure.
Y page This symbol tells you where you
can find additional information
on a topic within this Operator’s
Manual.
YY This continuation symbol marks a
warning or procedure which is
continued on the next page.
As at 13.06.2013

Let the fun begin!
Take a moment to familiarize yourself with
your smart fortwo electric drive coupé or
cabriolet and read through the Operator’s
Manual before driving. This will ensure
you get more fun out of your vehicle - and
avoid danger to yourself and others.
This Operator’s Manual contains very
important information about how to safely
and effectively operate the vehicle. It is
important to note that this is a unique
vehicle. It is obviously smaller than most
vehicles on the road and, for this reason,
it can provide both unique experiences and
special responsibilities. It is extremely
important that you read this entire Manual
and that you familiarize yourself with how
the vehicle works. Some of the features may
be different from the features on other
compact passenger vehicles. Should you
have any questions about the vehicle and
how to safely operate its features, please
use common sense and contact smart dealer
representatives, who are available to help
you.
smart is a vehicle manufactured by
Daimler, distributed in the United States
by Mercedes-Benz USA LLC, and in Canada
by Mercedes-Benz Canada, and sold and
serviced by independent, authorized elec-
tric drive smart centers.
Because of this vehicle’s unique charac-
teristics, we strongly recommend that you
service and maintain the vehicle only at
authorized smart service facilities. A list
of service facilities is available by call-
ing smart Customer Assistance represen-
tatives at:
1‑800‑762‑7887 (in the USA)
1‑877‑627‑8004 (in Canada)
Although we cannot prevent you from serv-
icing the vehicle at facilities other than
smart authorized facilities, this is not
advisable.
Optional extras are identified with an
asterisk*. The equipment in your vehicle may vary depending on the model, version
and availability. smart is constantly
bringing its vehicles up to the very latest
state of the art and reserves the right to
modify them in form, equipment and engi-
neering.
Should you find that a particular feature in
this manual is important to your decision
to purchase the vehicle, we recommend that
you personally check the vehicle to ensure
that this feature has been installed before
buying the vehicle.
The Operator’s Manual and Scheduled Main-
tenance Guide/Warranty Booklet (USA only)
or Service/Warranty Booklet (Canada only)
belong to the vehicle. You should always
keep these documents in the vehicle and
make sure you pass them on to the next owner
if and when you sell your smart.
Please contact an authorized electric
drive smart center if you have any further
questions.
The Technical Documentation team at
Daimler wishes you many happy hours at the
wheel.
4515840500 É4515840500ÀËÍ

High-voltage battery
Battery care ............................ 113
Charge level gauge ..................... 81
Charging (AC power socket) ......... 114
Charging (control system) ...........92
Charging (private wallbox) .........115
Charging (public charging sta-
tion) ...................................... 117
Charging cable ........................ 115
Charging cable warming ............114
Cruise range ........................... 113
Discharged battery ...................113
Displaying available power .........85
ECO indicator ........................... 86
Energy consumption ..................113
Intelligent charging manage-
ment ...................................... 123
Introduction ........................... .112
Notes ..................................... 198
Outside temperatures ................113
Overvoltage protection ..............114
Problems with the charging
process .................................. 120
READY indicator ........................ 87
Terms of use ............................ 114
Warning label (wheel change) ......196
Warning lamp ........................... 171
High-voltage disconnect device ........18
Hill-start assist system ..................81
Hydraulic brake assistant ................48
Hydroplaning ............................... 150I
Identification labels ....................214
Identification number, vehicle
(VIN) .......................................... 215
Infant and child restraint systems see Children in the vehicle
Inflation pressure
see Tires, Inflation pressure
Inside door handle ......................... 54
Instrument cluster .....................23, 25
Illumination ............................ 83
Lamps, indicator and warning .....166
Instrument panel
see Instrument cluster Instruments and controls
see Cockpit
Intelligent charging management
High-voltage battery ................123
Interior motion sensor .................... 49
Interior rear view mirror ................61
Interior storage spaces see Storage compartments
Intermittent wiping
Rear window wiper .....................70
Windshield wipers .....................69
Internet connection
Via mobile service module .........122
Via powerline .......................... 122 J
Jump-starting ............................. 200 K
Key ............................................. 52
Loss of ................................... 176
Replacing the transmitter bat-
tery ....................................... 178
Kilopascal (air pressure unit) .........144
Knee bag ....................................... 37 L
Labels ........................................ 214
Emission control information .....214
Lamps, exterior
Exterior lamp switch ..................64
Switching on/off ....................... 64
Lamps, indicator and warning
12-volt-battery ........................ 171
ABS ....................................... .167
Brakes ................................... 167
Coolant temperature .................172
Drive diagnostics ....................173
EPS ........................................ 170
ESP ®
...................................... 170
Fog lamps ................................ 67
High-beam headlamps ................1 71
High-voltage battery .................171
Low-beam headlamps .................171
Low tire pressure/TPMS mal-
function telltale ...................... 173 Index
7

Overview (kilometers)
................26
Overview (miles) ....................... 24
Passenger front air bag off ....36, 175
Seat belt telltale .....................168
SRS ........................................ 169
Turn signals ............................ 172
License plate lamps .......................181
Lighting ...................................... 64
Ambient lighting* .....................67
Coming home function ................66
Daytime running lamp mode .........65
Exterior .................................. 64
Interior .................................. 68
Loading
see Vehicle loading
Locking the vehicle ........................52
Manually ................................. 177
Loss of
Key ........................................ 176
Service and Warranty Informa-
tion booklet ............................ 212
Low-beam headlamps .................64, 180
Exterior lamp switch ..................64
Indicator lamp .........................1 71
Switching on ............................ 64M
Maintenance .................................. 14
Manual headlamp mode (Low-beam
headlamps) ................................... 64
Maximum loaded vehicle weight .......144
Maximum load rating (tires) ............144
Maximum permissible tire infla-
tion pressure ............................... 144
Mirrors Exterior rear view mirrors ..........61
Interior rear view mirror ............61 N
Normal occupant weight .................145
Number, vehicle identification
(VIN) .......................................... 215 O
Occupant Classification System see OCS (Occupant Classifica-
tion System)
Occupant distribution ...................145
Occupant safety Air bags .................................. 33
Children and air bags ................33
Children in the vehicle ..............42
Infant and child restraint sys-
tems ....................................... 43
Introduction ............................ 30
OCS (Occupant Classification
System) ................................... 39
Passenger front air bag off
indicator lamp ......................... 39
Seat belts ............................ 31, 35
SRS indicator lamp, malfunction .169
OCS (Occupant Classification Sys-
tem) ............................................ 39
Self-test ................................. 42
On-board Diagnostics Socket (OBD) ...213
Online access .............................. 120
Operating range ............................. 14
Operating safety ............................ 16
Outside temperature display ............87
Overhead control panel ...................28 P
Paintwork care ............................. 157
Panic alarm .................................. 45
Parcel nets ............................ 104, 107
Parking ........................................ 77
Parking brake ................................ 77
Parking lamps .............................. 180
Parts service ............................... 212
PASS AIR BAG OFF indicator lamp see Passenger front air bag off
indicator lamp
Passenger front air bag ...................36
Passenger front air bag off indica-
tor lamp ............................. 28, 36, 175
Passenger safety see Occupant safety
Passenger seat .............................. .59
Pedals ........................................ 1478
Index

Power assistance
.......................... 147
Power gauge .................................. 81
Power outlet ................................. 110
Power washer ................................ 156
Practical hints Display message s..................... 161
Flat tire ................................. 187
Fuses ..................................... 205
Jump starting .......................... 200
Replacing bulbs ....................... 179
Replacing transmitter battery ....178
Replacing wiper blades .............185
Towing ................................... 203
Unlocking/locking manually .......177
Warning and indicator
lamps ............................... 166, 175
What to do if ............................ 166
Where will I find... ?................. 160
Problems with your vehicle ..............18
Product information .......................13
Production options weight ..............145
PSI (air pressure unit) ...................145 R
Radio .......................................... 95
Radio transmitters ........................ 152
Rain-light sensor .......................... 69
READY indicator ............................ 87
Rear lamps Overview ................................ 181
Rear window defroster ...................103
Rear window wiper/washer ...............70
Replacing wiper blade ..............185
Recommended tire inflation pres-
sure ..................................... 128, 145
Remote control see Key
Replacing bulbs ............................ 179
Reporting safety defects ..................18
Restraint systems see Occupant safety
Rims ..................................... 145, 216
Roadside Assistance .......................15
Roof see Soft top system S
Safety Driving safety systems ...............46
Occupant safety ......................... 30
Reporting defects ......................18
Safety belts
see Seat belts
Saving energy .............................. 149
Seat belt force limiter .................... 33
Seat belts ..................................... 31
Children in the vehicle ..............42
Fastening ................................ 62
Proper use of ............................ 31
Safety guidelines ......................35
Safety notes .............................. 31
Telltale ................................. 168
Seat heating ................................. 60
Seating capacity .......................... 134
Seats ........................................... 58
Adjustment ............................... 58
Armrest ................................... 59
Heating ................................... 60
Passenger seat .......................... 59
Self-test
OCS (Occupant Classification
System) ................................... 42
SRS ......................................... 30
Service
see Maintenance
Service, parts .............................. 212
Service and warranty Booklet .................................. 212
Service flap ................................. 123
Service life (tires) .......................137
Setting the departure time (Control
system) ........................................ 90
Setting the maximum charge current
(Control system) ............................. 92
Side marker lamps ......................... 180
Sidewall (tires) ............................ 145
Side windows Operation ................................ 75
Signs and labels ........................... 214
smart surround sound system .............97
Snow chains ................................. 146 Index
9

Snow tires
see Winter tires
Soft top system .............................. 70
Cleaning the soft top fabric .......157
Locking rear soft top manually ....178
Mounting the side rails ..............74
Opening and closing the rear
soft top ............................... 56, 72
Opening and closing the
retractable soft top ...............55, 71
Removing the side rails ..............73
Storing the side rails ................74
Sound package ............................... 97
SRS (Supplemental Restraint Sys-
tem)
Indicator lamp ........................ 169
Standing water, driving through ......152
Starter switch positions ..................57
Starting the engine ........................76
Steering wheel paddle shifters .........79
Storage compartments ....................106
Coin holder ............................. 106
Door pockets ........................... 106
Drawer ................................... 107
Glove box ................................ 106
in the tailgate ......................... 107
Parcel nets ............................. 107
Storage tray in center console ....107
Storage trays next to steering
wheel ..................................... 106
Storing tires ............................... 138
Sun screen ................................... 109
Sun visors ................................... 109T
Tailgate Closing ............................... 55, 57
Opening .............................. 54, 56
Tail lamps ................................... 181
Technical data Brake fluid ............................. 218
Coolant .................................. 219
Dimensions and weights .............215
Identification labels ................214
Rims and tires ......................... 216Service fluids and capacities
.....217
Windshield/rear window washer
system ................................... 218
Temperature
Coolant .................................. 152
Interior temperature ................101
Outside ................................... 87
Tether anchorage points
see Children in the vehicle
Thorax-pelvis side air bags .............38
Tightening torque Wheels ................................... 139
TIN (Tire Identification Num-
ber) ...................................... 142, 145
Tire and Loading Information plac-
ard ............................................ 133
Tire and loading terminology ..........143
Tire Identification Number see TIN
Tire inflation pressure
Checking ................................ 130
Important notes on ....................129
Placard on driver’s door B-pil-
lar ........................................ 133
Tire labeling ............................... 139
Tire load rating ........................... 145
Tire ply composition and material
used ........................................... 145
Tire Pressure Monitoring System
(TPMS) ........................................ 131
Tire repair kit ....................... 160, 187
Tires .................................... 127, 216
Air pressure ........................... 128
Care and maintenance ................137
Cleaning ................................ 138
Direction of rotation, spinning ..137
Driving instructions ................150
Flat tire ................................. 187
Important notes on tire infla-
tion pressure .......................... 129
Inflation pressure ....................130
Information placard .................133
Inspection .............................. 137
Labeling ................................ 139
Load rating ............................. 145
Ply composition and material
used ...................................... 14510
Index

Problems under-/overinflation
...130
Retreads ................................. 127
Rims and tires (technical data) ...216
Rotation ................................. 139
Service life ............................ 137
Sizes ..................................... 216
Snow chains ............................ 146
Speed rating ................ 141, 145, 151
Storing .................................. 138
Temperature ...................... 130, 139
Terminology ............................ 143
Tire Identification Number ..142, 145
Tire Pressure Monitoring Sys-
tem (TPMS) .............................. 131
Traction ..................... 138, 145, 150
Tread ..................................... 145
Tread depth ....................... 137, 146
Treadwear indicators ..........137, 146
Vehicle maximum load on ...........146
Wheel change ........................... 195
Winter tires ...................... 146, 216
Tire speed rating ....................141, 145
Top tether see Children in the vehicle
Total load limit ........................... 145
Tow-away alarm ............................. 49
Towing ....................................... 203
Traction ................................ 145, 150
Transmission Driving tips ............................. 81
Hill-start assist system ..............81
Shifting procedure ....................79
Transmission position indicator ......84
Transmitting power values ..............213
Traveling abroad .......................... 153
Tread (tires) ................................ 145
Tread depth (tires) ..................137, 146
Treadwear indicators (tires) .....137, 146
Turning off the engine ....................79
Turn signal lamps ......................... 180
Turn signals ................................. 66
Indicator lamps ....................... 172 U
Uniform Tire Quality Grading
Standards .............................. 138, 146
Unlocking the vehicle .....................52
Manually ................................. 177
USB socket .................................... 96 V
Vehicle Bulbs ..................................... 179
Care ...................................... 153
Identification Number (VIN) .......215
Locking/unlockin g.................... 52
Modifications and alterations,
Operating safety ....................... 16
Towing ................................... 203
Unlocking/locking manually .......177
Vehicle Homepage
Data protection ........................ 121
Functions ............................... 121
General information .................120
Internet connection ..................122
Personal area .......................... 121
Vehicle Identification Number
(VIN) .......................................... 215
Vehicle lighting ........................... .64
Vehicle loading Instructions ............................ 108
Load limit .............................. 135
Roof rack ................................ 108
Terminology ............................ 143
Vehicle maximum load on the tire ....146
Vehicle specification ...................215
Vehicle washing see Vehicle care W
Warning signals Brake pads .............................. 177
Door ...................................... 176
Lighting ................................. 176
Parking .................................. 177
Parking brake .......................... 176
Seat belt reminder system ....168, 176
Warranty coverage ......................... 212 Index
11

Product information
We recommend using Genuine smart Parts as
well as conversion parts and accessories
explicitly approved by smart for your
vehicle model.
We have tested these parts to determine
their reliability, safety and special suit-
ability for smart vehicles.
We are unable to make an assessment for
other products and therefore cannot be
held responsible for them, even if in indi-
vidual cases an official approval or
authorization by governmental or other
agencies should exist. Use of such parts
and accessories could adversely affect the
safety, performance or reliability of your
vehicle. We strongly recommend that you
not use them.
Genuine smart Parts as well as conversion
parts and accessories approved by us are
available at your authorized electric drive
smart center. Due to the technical require-
ments of the smart fortwo electric drive
and its high-voltage power systems, the
vehicle should be serviced only at an
authorized electric drive smart center. In
addition, you will receive comprehensive
information on permissible technical
modifications and expert installations on
the operation and maintenance of the smart
fortwo electric drive. Operator’s Manual
This Operator’s Manual contains a great
deal of useful information. We urge you to
read it carefully and familiarize yourself
with the vehicle before driving.
For your own safety and longer service life
of the vehicle, we urge you to follow the
instructions and warnings contained in
this manual. Ignoring them could result in
damage to the vehicle or personal injury to
you or others. Vehicle damage caused by failure to follow instructions is not cov-
ered by the smart Limited Warranty.
Your vehicle may have some or all of the
equipment described in this manual.
Therefore, you may find explanations for
optional equipment not installed in your
vehicle. If you have any questions about the
operation of any equipment, your author-
ized electric drive smart center will be
glad to demonstrate the proper procedures.
We continuously strive to improve our
product, and ask for your understanding
that we reserve the right to make changes
in design and equipment. Therefore,
information, illustrations and descrip-
tions in this Operator’s Manual might dif-
fer from your vehicle.
Optional equipment is also described in
this manual, including operating instruc-
tions wherever necessary. Since they are
special-order items, the descriptions and
illustrations herein may vary slightly from
the actual equipment of your vehicle.
If there are any equipment details that are
not shown or described in this Operator’s
Manual, your authorized electric drive
smart center will be glad to inform you of
correct care and operating procedures.
The Operator’s Manual and Maintenance/
Warranty Booklet (USA only) or Service/
Warranty Booklet (Canada only) are impor-
tant documents and should be kept with the
vehicle.
Warranty information
The smart USA Warranty booklet (USA only)
or the Warranty booklet (Canada only) con-
tains detailed information about the war-
ranties covering your smart, including:
R smart USA Limited Warranty (USA only)
R New Vehicle Limited Warranty (Canada
only)
R Emission System Warranty
R Emission Performance Warranty >> Introduction.
13

R
Corrosion Warranty
R California, Connecticut, Maine, Massa-
chusetts, New York, Pennsylvania, Rhode
Island, and Vermont Emission Control
System Warranty
R smartmove Assistance (Canada only)
R State Warranty Enforcement Laws (Lemon
Laws, USA only) Important notice for California retail
buyers and lessees of smart automo-
biles
Under California law you may be entitled
to a replacement of your vehicle or a refund
of the purchase price or lease price, if
Mercedes-Benz USA LLC and/or its author-
ized repair or service facilities fail to
fix one or more substantial defects or mal-
functions in the vehicle that are covered
by its express warranty after a reasonable
number of repair attempts. During the
period of 18 months from original delivery
of the vehicle or the accumulation of
18 000 miles (approximately 29 000 km) on
the odometer of the vehicle, whichever
occurs first, a reasonable number of repair
attempts is presumed for a retail buyer or
lessee if one or more of the following
occurs:
(1) the same substantial defect or mal- function results in a condition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that
defect or malfunction has been subject
to repair two or more times, and you
have directly notified Mercedes-Benz
USA LLC in writing of the need for its
repair,
(2) the same substantial defect or mal- function of a less serious nature than
category (1) has been subject to repair
four or more times and you have directly notified us in writing of the
need for its repair, or
(3) the vehicle is out of service by reason of repair of the same or different sub-
stantial defects or malfunctions for a
cumulative total of more than 30 cal-
endar days.
Written notification should not be sent to
a dealer, it should be addressed to:
Mercedes-Benz USA LLC
One Mercedes Drive
Montvale, NJ 07645 Maintenance
The Scheduled Maintenance Guide (USA) and
Service Booklet (Canada) describes all the
necessary maintenance work which should
be performed at regular intervals. It is
important that you service your vehicle in
accordance with the prescribed mainte-
nance schedule. Failure to do so may render
your vehicle unsafe, it may affect the dura-
bility of the vehicle, and it may otherwise
void the limited, express warranty.
Always have the Scheduled Maintenance
Guide (USA) or Service Booklet (Canada)
with you when you take the vehicle to your
authorized electric drive smart center for
service. The service advisor will record
each service in the booklet for you. Operating range
If you plan a long distance trip, please be
aware that:
R You will need to have access to an AC
power socket or a private wallbox to 14
>> Introduction.

charge the high‑voltage battery when no
public charging station is available.
R The operating range of your vehicle is
limited due to the availability of public
charging stations.
R Public charging stations may not be
available at all in some areas.
In light of the foregoing, proper care must
be exercised in the planning of a long dis-
tance trip with the vehicle. smart is not
responsible for the availability of public
charging stations. Roadside Assistance
The smartmove Assistance (Canada) and
smart 1 service (USA) Program provides
factory trained technical help in the event
of a breakdown. Calls to the toll-free Road-
side Assistance number
1-800-762-7887 (in the USA)
1-877-627-8004 (in Canada)
will be answered by smart Customer Assis-
tance Representatives 24 hours a day,
365 days a year.
Roadside Assistance will be provided in
accordance with standard program guide-
lines which include providing service to
the vehicle up to a reasonable distance
from a paved roadway. We will make every
effort to assist in a breakdown situation,
however, the accessibility of your vehicle
will be determined by our authorized elec-
tric drive smart center technician or the
tow service provider on a case-by-case
basis and may be a factor in our ability to
respond.
Additional charges may be applicable for
a breakdown location determined not to be
a reasonably accessible roadside location
as determined by our authorized techni-
cian and tow service provider.
For additional information refer to the
smart Roadside Assistance Program bro-
chure (USA) or the Warranty Booklet (Can-
ada) in your vehicle literature portfolio. Change of address or ownership
In the USA: If you change your address, be
sure to send in the “Information Change
Card” found in the Warranty Information
Booklet.
In Canada: If you change your address, be
sure to send in the “Change of Address
Notice” found in the Warranty Booklet, or
simply call the Customer Service at
1-800-387-0100.
Maintaining your current address infor-
mation with smart will enable us to contact
you should important new information
about the vehicle, such as recalls, become
available.
If you sell your smart, please leave all lit-
erature with the vehicle to make it avail-
able to the next operator.
In the USA: If you bought this vehicle used,
be sure to send in the “Information Change
Card” found in the Warranty Information
Booklet.
In Canada: If you bought this vehicle used,
be sure to send in the “Notice of Pre‑Owned
Vehicle Purchase” found in the Warranty
Booklet, or call the Customer Service at
1-800-387-0100. Operating your vehicle outside the USA
or Canada
If you plan to operate your vehicle in for-
eign countries, please be aware that:
R Service facilities or replacement parts
may not be readily available.
R The AC power sockets in some countries,
especially overseas, require different
plugs on the charging cable.
R Charging stations may not be available. >> Introduction.
15