battery location SMART FORTWO COUPE ELECTRIC DRIVE 2015 Owners Manual

charge the high‑voltage battery when no
public charging station is available.
R The operating range of your vehicle is
limited due to the availability of public
charging stations.
R Public charging stations may not be
available at all in some areas.
In light of the foregoing, proper care must
be exercised in the planning of a long dis-
tance trip with the vehicle. smart is not
responsible for the availability of public
charging stations. Roadside Assistance
The smartmove Assistance (Canada) and
smart 1 service (USA) Program provides
factory trained technical help in the event
of a breakdown. Calls to the toll-free Road- side Assistance number
1-800-762-7887 (in the USA)
1-877-627-8004 (in Canada)
will be answered by smart Customer Assis-
tance Representatives 24 hours a day,
365 days a year.
Roadside Assistance will be provided in
accordance with standard program guide-
lines which include providing service to
the vehicle up to a reasonable distance
from a paved roadway. We will make every
effort to assist in a breakdown situation,
however, the accessibility of your vehicle
will be determined by our authorized elec- tric drive smart center technician or the
tow service provider on a case-by-case
basis and may be a factor in our ability to
respond.
Additional charges may be applicable for a breakdown location determined not to be a
reasonably accessible roadside location
as determined by our authorized techni-
cian and tow service provider.
For additional information refer to the
smart Roadside Assistance Program bro-
chure (USA) or the Warranty Booklet (Can-
ada) in your vehicle literature portfolio. Change of address or ownership
In the USA: If you change your address, be
sure to send in the “Information Change
Card” found in the Warranty Information
Booklet.
In Canada: If you change your address, be
sure to send in the “Change of Address
Notice” found in the Warranty Booklet, or
simply call the Customer Service at
1-800-387-0100.
Maintaining your current address infor-
mation with smart will enable us to contact
you should important new information
about the vehicle, such as recalls, become
available.
If you sell your smart, please leave all lit- erature with the vehicle to make it avail-
able to the next operator.
In the USA: If you bought this vehicle used, be sure to send in the “Information ChangeCard” found in the Warranty Information
Booklet.
In Canada: If you bought this vehicle used,
be sure to send in the “Notice of Pre‑Owned Vehicle Purchase” found in the Warranty
Booklet, or call the Customer Service at
1-800-387-0100. Operating your vehicle outside the USA
or Canada
If you plan to operate your vehicle in for-
eign countries, please be aware that:
R Service facilities or replacement parts
may not be readily available.
R The AC power sockets in some countries,
especially overseas, require different
plugs on the charging cable.
R Charging stations may not be available. >> Introduction.
15

Vehicle
Problem Possible causes/consequences and
M
MSolutions #
The red 12-V-
battery indica-
tor lamp illu-
minates while
driving or does
not go out after
the drive sys-
tem is started. The 12-V-battery is not being charged.
X
Stop the vehicle immediately in a safe location.
X Do not continue to drive.
X Switch off the drive system.
X Engage the parking brake when leaving the vehicle.
X Contact Roadside Assistance or an authorized electric drive
smart center. N
The yellow
high-voltage
battery warn-
ing lamp comes
on while driv-
ing. There may be a malfunction in the high-voltage system.
Contact an authorized electric drive smart center immediately
and have the high-voltage system checked. K
The high‑beam
headlamp indi-
cator lamp does
not illuminate
when the
high‑beam
headlamps are
switched on or
when using the
high‑beam
flasher. The high‑beam headlamp indicator lamp has failed.
X Have the high‑beam headlamp indicator lamp checked at an
authorized electric drive smart center. M
The low‑beam
headlamp indi-
cator lamp does
not illuminate
when the
low‑beam head-
lamps are
switched on. The low‑beam headlamp indicator lamp has failed.
X Have the low‑beam headlamp indicator lamp checked at an
authorized electric drive smart center. What to do if ...
171>> Practical hints. Z

Problem Possible causes/consequences and
M
MSolutions #!
The turn signal indi-
cator lamp(s) do(es)
not illuminate when
the ignition is
switched on and the
corresponding turn
signal is switched on
or the hazard warning
flasher is switched
on. The turn signal indicator lamp(s) has (have) failed.
X Have the turn signal indicator lamp(s) checked at an author-
ized electric drive smart center. #!
The turn signal indi-
cator lamp(s) flashes
at double frequency. One of the turn signals is malfunctioning.
X Replace the bulb as soon as possible (Y page 180).
or
X Have the turn signal checked at an authorized electric drive
smart center as soon as possible. Drive system
Problem Possible causes/consequences and
M MSolutions ?
The red coolant
temperature
warning lamp
illuminates. The coolant is too hot. The high-voltage battery and/or the
drive system are not cooled sufficiently.
X Stop the vehicle immediately in a safe location.
X Switch off the drive system.
X Engage the parking brake when leaving the vehicle.
X Contact Roadside Assistance or an authorized electric drive
smart center. 172
What to do if ...>> Practical hints.

Closing the rear soft top
If the rear soft top does not lock properly
after being closed, proceed as follows:
X Stop the vehicle in a safe location.
X Engage the parking brake.
X Make sure the key is in starter switch
position 1.
X Fold up the rear soft top completely.
The rear soft top stops in the unlocked
position.
X Within one minute, press and hold symbol
G on the retractable soft top switch
for 15 seconds twice.
The rear soft top closes the locking
hooks.
X Close the retractable soft top com-
pletely.
X Have the rear soft top checked at an
authorized electric drive smart center. Replacing transmitter battery
Notes
The remote control’s transmitter battery is
almost spent when the turn signals flash
rapidly nine times in a row when locking
the vehicle.
i If you do not replace the transmitter
battery, after about 100 more times you
will no longer be able to lock or unlock
the vehicle using the remote control.
X Replace the transmitter battery.
or
X Have the transmitter battery replaced at
an authorized electric drive smart cen-
ter. G
WARNING
Batteries contain poisonous and corrosive
substances. Therefore keep the batteries
out of reach of children.
If a battery is swallowed, seek medical help immediately. Batteries contain materials that can harm
the environment if disposed of improperly.
Recycling of batteries is the preferred
method of disposal. Many states/provinces require sellers of batteries to accept old
batteries for recycling. Replacing battery
Replacement battery: CR 2016 button cell ! Replace the remote control’s transmit-
ter battery every two years at the latest.
Otherwise there is a danger of leakage.
The remote control could be damaged. X
Insert a suitable object such as a coin
into the slot at the eyelet of the key hous-
ing.
X Carefully turn the coin until key housing
top half :is unlatched.
X Open key housing top half :to the side. X
Remove transmitter battery ;from the
board. 178
Replacing transmitter battery>> Practical hints.

X
Remove the jumper cables from negative terminals =and ?first.
X Remove the jumper cables from positive terminals :and ;.
You can now switch on the headlamps.
X Remount the positive terminal cover.
X Have the 12-volt battery checked at the nearest authorized electric drive smart center.
i Please keep in mind that it will take quite some time to charge the 12-volt battery.
When you switch off the drive system after driving a short distance, you may not be able to start it again.
Charge the 12-volt battery completely as soon as possible. Towing
About towing
This section offers information on towing
methods for breakdown situations and
emergency towing. Recommended towing method - Break-
down situation
! To prevent damage during transport, do
not tie down the vehicle by its chassis or suspension parts — use only wheel straps to position and hold down the vehicle.
Improper tie down on a flatbed carrier
truck or trailer can damage suspension
parts and body panels.
smart recommends that the vehicle be
transported with all wheels off the ground
using a flatbed carrier truck or appropri- ate wheel lift/dolly equipment.
Always have your vehicle transported:
R when the Nwarning lamp for the high-
voltage system lights up in the instru-
ment cluster
R when the Do not tow (away)
Do not tow (away) message
appears in the instrument cluster
R when the multifunction display is inop-
erative R
when one or several of the following
warning lamps light up:
- þ Drive diagnostics (red)
- # 12‑Volt battery
D Power steering
R if the brake pedal already starts to pul-
sate just after towing begins
R if you have to transport the vehicle over
long distances
X Switch off the tow‑away protection* and
interior motion sensor* (Y page 50). Emergency towing
When circumstances do not permit the rec-
ommended towing method, the vehicle may
be towed with all wheels on the ground
using a strap or tow bar connected to
another vehicle. Only tow the vehicle as far as necessary to have the vehicle moved to a
safe location where the recommended tow-
ing method can be employed. G
WARNING
If circumstances require towing the vehi-
cle with all wheels on the ground, always tow
with a tow bar if:
R the drive system will not run
R there is a malfunction in the brake sys-
tem
R there is a malfunction in the power sup-
ply or in the vehicle’s electrical system Towing
203>> Practical hints.
* optional Z