WHAT TO DO IF
283
APPENDIX/WHAT TO DO IF/INDEX
10
WHAT TO DO IF
TROUBLESHOOTING
RADIO OPERATION
ExperienceCauseAction
Mismatch of time alignment- a user may hear 
a short period of programming replayed or an 
echo, stutter or skip. The radio stations analog and digital volume 
is not properly aligned or the station is in 
ballgame mode.
None, radio broadcast issue. A user can 
contact the radio station.
Sound fades, blending in and out. Radio is shifting between analog and digital 
audio.Reception issue, may clear-up as the vehicle 
continues to be driven. Turning the indicator 
of the HD Radio button off can force radio in 
an analog audio.
Audio mute condition when an HD2/HD3 
multicast channel had been playing. The radio does not have access to digital 
signals at the moment.This is normal behavior, wait until the digital 
signal returns. If out of the coverage area, 
seek a new station.
Audio mute delay when selecting an HD2/
HD3 multicast channel preset. The digital multicast content is not available 
until HD Radio™ broadcast can be decoded 
and make the audio available. This takes up 
to 7 seconds.This is normal behavior, wait for the audio to 
become available.
Text information does not match the present 
song audio. Data service issue by the radio broadcaster.
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