Subaru Delivery Checklist
Owner Information
VEHICLE ID #
DELIVERY DATE
OWNER NAME
OWNER NAME
Owner Resources & Warranty
Present the Subaru Owner’s Manual & Quick Reference Guide (detailed review in
“Operation & Controls” section)
Review Subaru Roadside Assistance, Owner Cards & Provide
Toll-Free Number 1-800-261-2155
Explain 3/36 BASIC Warranty / 5/60 Powertrain Warranty / Explain Wear Items &
Adjustments / PZEV (if applicable) / Review Rust Perforation Warranty / Tire Warranty
Review Service & Maintenance Schedules & Terms
Explain Normal vs. Extreme Schedules (if applicable)
Review New Owner’s MY.SUBARU.
COM Website
Review The Subaru Mastercard Program from CHASE & Explain The Card Benefits
Explain Dealership’s New Owner Follow Up Procedure
Customer Signature
Review Dealership Service Department Location, Payment Options & Hours of Operation
Introduce The Subaru Service Advisor & Provide Their Business Card
Explain Dealership Service Appointment Scheduling & Early Morning Service
Drop Off Procedures
Review Dealership Parts Department Location & Hours
Vehicle Condition
Exterior Condition Approval (New Owner indicated exterior of vehicle is clean & undamaged)
Interior Condition Approval (New Owner indicates interior of vehicle is clean & undamaged)
Operational Condition Approval (New Owner has driven vehicle & approves it is ready
for delivery)
NEW OWNER SIGNATURE
SALES
CONSULTANT SIGNATURE
SALES
MANAGER SIGNATURE
Fold back and remove this
checklist from the QRG. Place
this completed checklist in the
deal jacket for future reference.
Additional copies of this checklist
can be made by photocopying.
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Explain Operation of Manual Transmission
& Incline Start Assist (if equipped)
Explain Operation of Automatic
Transmission & Review Manual
Mode (if equipped)
Show All Weather Package - Heated Front
Seats, Windshield Wiper De-Icer & Heated
Side Mirrors (if equipped) Show Seatbelt & Head Restraint Functions
Show Tilt Steering Column & Telescopic
Feature (if equipped)
Explain the Subaru Advanced Frontal
Airbag System (SRS), Front Seat Side
Pelvis/Torso Airbags (SRS) & Side-Curtain
Airbags (SRS)
Review Master & Valet Keys
Show Keyless Entry, Alarm System
& Remote Start (if equipped)
Show Hood & Gas Door Releases Show Yellow Caps & Explain Checking
& Filling of Vehicle Fluids
Show Fuel Filler Door & Gas
Cap Operation
Show Location of Both Fuse Boxes
Show Trunk Release & Valet Feature
(sedans only)
Show Spare Tire, Tools & Jack Location
Explain Temporary Spare Tire
Usage & Limitations Explain AWD Towing
Requirements & Limitations
Show LATCH System & Tethers
Show Child Safety Lock Operation
Operation & Controls
Please use & reference the SUBARU OWNER’S MANUAL
& QUICK REFERENCE GUIDE
OPERATION & CONTROLS
REAR & SIDE
INTERIOR
DRIVER CONTROLS & OPERATION
Show Power Windows, Door Locks
& Side-View Mirror Operation
Explain Cruise Control & Power
Moonroof Operation (if equipped)
Show Auto Headlights, Daytime Running
Lights, Parking Lights, Hazard Lights &
Fog Lights (if equipped)
Show Interior Lighting, Map Light
& Clock
Show Front & Rear Wiper
& Washer Controls
Show Climate Control System Including
Front & Rear Defrosters
Show & Explain Operation of VDC
Control SwitchReview Instrument Panel Gauges
& Warning Lights
Explain Tire Pressure Monitoring
System Light
Show Audio System, Station Presets,
Tone, Balance & Fade Controls
Show GPS Navigation System
(if equipped)
Explain Operation of Other Vehicle
Options, Equipment, or Genuine
Subaru Accessories Not Referenced
Above Where Applicable
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Subaru of America, Inc., Subaru Plaza,
P.O. Box 6000, Cherry Hill, NJ 08034-6000
MSA5B1202A
Issued July 2011
Printed in USA 09/11
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