service SUBARU OUTBACK 2020 Getting Started Guide

IN CASE OF EMERGENCY
SUBARU STARLINK™ Safety and Security(subscription required)
SOS Emergency:Press the red “SOS” button on the overhead
console in the event of an emergency to speak with a SUBARU
STARLINK™ Customer Care Advisor.
Enhanced Roadside Assistance: Press the blue “i” button on the
overhead console or select the “Roadside Assistance” option in the
“MySubaru” menu on the multimedia system.
Subaru Roadside Assistance
Subaru Roadside Assistance is free and standard on your Subaru. Coverage is automatic;
there are no forms to complete. Subaru Roadside Assistance is available anytime during
the 3-year/36,000-mile Subaru Limited Warranty, whichever comes first.* A Subaru
Roadside Assistance decal has been affixed to the driver’s door window. Please refer to
the Roadside Assistance guide in the owner's information kit for the details on this
coverage.
Subaru Roadside Assistance:
1-800-261-2155
Roadside assistance helps with:
• Towing to the nearest authorized Subaru Retailer if you cannot safely drive your Subaru
• Jump-start if your battery is dead
• Gasoline delivery if you run out of gas
• Flat tire change to install your spare
• Emergency lockout service
• National Subaru Retailer locator service, with phone numbers and location of the nearest Retailer anywhere in the U.S. or Canada
*See your Retailer for details.
TOWING YOUR ALL-WHEEL DRIVE SUBARU
Since Subaru Symmetrical All-Wheel Drive distributes power to all four wheels, improper
towing may damage your AWD system. The best way to tow your Subaru is with a flatbed
truck by your Subaru Retailer or a commercial towing service.
PURPOSE OF THIS GUIDE
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Satellite Radio
A SiriusXM®Satellite Radio is a tuner designed
exclusively to receive broadcasts provided
under a separate subscription. After a free trial
period, a subscription is necessary to continue
service. For more information or to subscribe,
visit www.siriusxm.com.
Setting Presets
You can preset 18 stations. Preset 1 can be a
SirusXM®station while preset 2 can be an FM
station, allowing you to switch from SXM to
FM with a single button press. To do this:
1. Tune to the desired channel.
2. Press and hold one of the desired preset station buttons.
MULTIMEDIA
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To reject a call, press the “End” switch on the steering wheel or the “End” button on the
Touchscreen.
TEXT MESSAGES
Received messages can be forwarded from the connected Bluetooth®phone, enabling
checking and replying using the system.
Depending on the type of Bluetooth
®phone connected, received messages may not be
transferred to the message inbox. If the phone does not support the message function,
this function cannot be used.
Depending on the Bluetooth
®phone type, the
screen display may differ, and it may not be
possible to use certain functions.
To use this function, it is necessary to set the
phonebook download function to ON.
When a Short Message Service (SMS)/
Multimedia Messaging Service (MMS) is
received, the incoming message screen pops
up with sound and is ready to be retrieved using the Touchscreen. Select “Play” to listen to
the message. You can also select the “Reply” button to reply to the sender using a
generated message.
If there is more than one unread message, this
screen will appear to allow you to either view
your inbox or ignore the message.
PHONE
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WHAT ARE SUBARU STARLINK™ APPS?
SUBARU STARLINK™ Multimedia offers advanced connectivity
through Apple CarPlay™ or Android™ Auto apps. Wireless pairing
and hands-free smartphone operation allow for safe and easy
connection to your favorite apps and content. You can access
news, navigation, music, podcasts, and more through the available
SUBARU STARLINK™ app.
For a complete list of all the apps available, visit
www.subaru.com/engineering/starlink/multimedia.html.
Pandora®
Pandora is free personalized radio that offers effortless and endless music enjoyment and
discovery.
To use the Pandora application, connect your iPhone or Android device via Bluetooth
®.
Depending on differences between models and software version, some vehicles might be
incompatible with this app.
The Pandora application must be installed on your smartphone.
Android™ Auto
Android Auto can be used to view maps, play music,
and place calls by connecting your Android device to
the system. Supported applications can also be run.
For more information, please refer to page 116.
For details on the services or the operations, visit the
Android Auto sites www.android.com/auto/ or
www.support.google.com/androidauto/.
To use the Android Auto application, connect your
Android device to the USB port.
APPS
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Apple CarPlay™
Apple CarPlay can be used to view maps, play music, and place
calls by connecting your iPhone to the system. Supported
applications can also be run. For more information, please refer to
page 119.
For details on the services or the operations, check the Apple
CarPlay site www.apple.com/ios/carplay/.
To use the Apple CarPlay application, connect your iPhone to the
USB port.
SiriusXM®Travel Link
SiriusXM®U.S. satellite and data services are
available only in the 48 states of the
contiguous USA and DC.
Data service information, which is comprised
of sports, weather, stock and fuel, can be
received via the SiriusXM
®Radio.
To receive the data service information in the
vehicle, a subscription to the SiriusXM
®
Satellite Radio Service is necessary following a
free trial.
APPS
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eBird
Exclusive to Subaru vehicles, the eBird app
tells you what birds are being seen near you in
real time. Based on a database of millions of
bird sightings, eBird acts as a “digital coach”
to finding the birds that are there right now.
Use the app to decide where to go based on
the distance to a great birding location and the
number of species being seen there. For
example, the app will tell you the nearest one
is 8 miles away and navigate you to the last place it was seen. Full-screen photos help you
confirm your sightings.
MYSUBARU
Whether you’re on the road or planning adventures, the MySubaru app makes loving every
part of owning your Subaru easy. Although the mobile app is great when you are on the go,
you can also visit www.MySubaru.com from your computer to access the same functions
and to aid in planning your trip before you leave.
You can download the MySubaru app from the Google Play Store or
the Apple App Store on your phone by searching MySubaru.
By creating an account, you can:
• Schedule service with a Preferred Subaru Retailer
• Get vehicle service reminders, recall alerts, and exclusivecoupons
• Track and record your service history
• Access resources like your owner’s manuals, how to videos and more
• Have access to SUBARU STARLINK™ Safety and Security features (must have an active SUBARU STARLINK™ subscription)
• Get help from 24-hour roadside assistance (24-hour roadside is included in standard 3-year warranty, and after 3 years with a Concierge package)
APPS
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Service Appointment Scheduler
The SUBARU STARLINK Service Appointment
Scheduler can help you set an appointment
from the MySubaru website, Mobile App or the
vehicle’s Touchscreen. Getting your Subaru
vehicle to the Subaru professionals for service
is easy, no matter where you are. If you are
away from your preferred Subaru Retailer for
service, you can always use Service
Appointment Scheduler to locate any of our
certified Subaru Retailers near your location.
STARLINK Service Appointment Scheduler on
your Touchscreen is a convenient way to set a
service appointment. Simply select the
MySubaru icon on the Home screen and
choose “Make an Appointment” to get started.
APPS
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THE SUBARU STARLINK™ EXPERIENCE
STARLINK Safety and Security services* are designed to help in your time of need. These include
Advanced Automatic Collision Notification, Enhanced Roadside Assistance, Stolen Vehicle
Recovery, the added convenience of Remote Engine Start with Climate Control, and so much more.
With the SUBARU STARLINK™ system integrated into your vehicle, advanced safety and
security technology is just a button press away. The SUBARU STARLINK™ experience
includes in-vehicle call center support, maintenance and diagnostic alerts as well as
remote services that keep you connected to your Subaru vehicle.
Located in the overhead console of most Subaru vehicles are the red SOS
and blue
i-button
. Both buttons link you to the SUBARU STARLINK™ call centers that are
there to support you 24 hours a day, 7 days a week.
The SOS button
is for SOS Emergency Assistance.
The i-button
is for Enhanced Roadside Assistance or Concierge (if subscribed).
• Press the SOS button
for SOS Emergency Assistance.*
• Press the i-button
for Enhanced Roadside Assistance* or Concierge* (if subscribed).*
• To cancel an SOS Emergency Assistance, Enhanced Roadside Assistance or a Concierge call, press and hold the same button for approximately two seconds or select
the “End Call” button displayed on the Touchscreen.
Head to www.Subaru.com/STARLINK to see all the SUBARU
STARLINK™ subscription services and packages.
* Access to STARLINK Safety and Security services requires an active
STARLINK subscription. Remote Engine Start available on keyless access
with push-button start vehicles. Remote Engine Start with Climate Control
available on vehicles with keyless access with push-button start and
automatic climate control. Not available on vehicles with manual
transmission.
SUBARU STARLINK™ SAFETY AND SECURITY
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SUBARU STARLINK™ ENROLLMENT
To enroll in SUBARU STARLINK™ and access remote services, a MySubaru account is
required. MySubaru is the Subaru owner website that allows you to access vehicle remote
services, user preferences, diagnostic alerts and other useful features enabled by your
STARLINK Safety Plus, STARLINK Security Plus and STARLINK Concierge subscription.
Your Retailer may have created an account for you during the delivery process. However,
you can also create a MySubaru account on www.mysubaru.com.
Enrollment in SUBARU STARLINK™ can be done online at MySubaru.com, through the
MySubaru Mobile App, at your Subaru Retailer or by calling a STARLINK Customer Care
Representative at 1-855-753-2495.
NOTE: Please have your Vehicle Identification Number (VIN) available, as you will need it to
complete this step. After the enrollment process, you will learn more about the features in
detail at MySubaru.com.
MYSUBARU, MAKING OWNERSHIP EASY
The connection between you and your Subaru has never been simpler and the MySubaru
website (MySubaru.com) and MySubaru Mobile Application are the best way to stay in
touch with your Subaru vehicle. From MySubaru, you can access the following information
and STARLINK Safety and Security services*:
• Remote Services
• Vehicle Health
• Usage Reports
• Service Appointment Scheduler
• Vehicle Maintenance Schedules
• Service History
• Support Resources
*Internet access is purchased separately through AT&T with monthly, per gigabyte, and unlimited data
options available. Existing AT&T customers have the option to add an additional line to their AT&T
Mobile Share plan. Available on select models.
SUBARU STARLINK™ SAFETY AND SECURITY
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Traffic Information
Road sections affected by traffic conditions are displayed in a different color on the map,
and a small icon representing the type of traffic condition is displayed above the road.
To receive the data service information in the vehicle, a subscription to the SiriusXM
®
Traffic Services is required following a free trial.
Nearest Gas Station
When driving on the highway during route guidance, information on gas stations,
restaurants, or rest areas will be displayed on the right.
Select the desired item from the list, and then select “GO” to navigate to the closest
selected place.
Arrival Time/Distance
Displays the distance to the destination and/or the estimated arrival time at the
destination.
This is customizable by selecting “Settings” from the home screen, then “Navigation” and
finally “Arrival Distance/Time”.
Canceling Guidance
To cancel guidance, select “End”.
MAPS
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