torque TESLA MODEL 3 2023 User Guide

Wall Connector hardware issue. Possible issues include:1.
Contactor not working
2.
Self-test of internal ground fault monitoring circuit failed
3.
Thermal sensor disconnected
4.
Other hardware component issues
What to do:
An internal issue was detected by the Wall Connector.
1.
Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting.
2.
If the issue persists, turn OFF the circuit breaker for the Wall Connector, wait 10 seconds, and turn the circuit
breaker ON again. Then try reconnecting the Wall Connector to the vehicle.
3.
If the issue persists, have an electrician make sure all wires are properly connected and torqued according to the
instructions in the Wall Connector Installation Manual.
4.
Once your electrician has completed all work and restored power to the Wall Connector, try charging again by
reconnecting the Wall Connector to the vehicle.
5.
If the issue persists, the Wall Connector requires service.
For more information, see the installation guide for your Wall Connector.
CC_a021
Unable to charge - No primary Wall Connector
Check that primary unit is powered and available
What this alert means:
Load sharing (circuit breaker sharing) network: Need one (and only one) Wall Connector set as primary.
What to do:
Only one Wall Connector can be set to a primary configuration. Have your electrician confirm:
1.
Only one of the Wall Connectors is set as primary.
2.
All other Wall Connectors linked to the primary unit are set to paired position (position F).
For more information, see the installation guide for your Wall Connector.
CC_a022
Unable to charge - More than 1 primary unit
Ensure only 1 Wall Connector is set as primary
What this alert means:
Load sharing (circuit breaker sharing) network: Need one (and only one) Wall Connector set as primary.
What to do:
Only one Wall Connector can be set to a primary configuration. Have your electrician confirm:
1.
Only one of the Wall Connectors is set as primary.
2.
All other Wall Connectors linked to the primary unit are set to paired position (position F).
For more information, see the installation guide for your Wall Connector.
Troubleshooting Alerts
239Troubleshooting

2. If the issue persists, turn OFF the circuit breaker for the Wall Connector, wait 10 seconds, and turn the circuit
breaker ON again. Then try reconnecting the Wall Connector to the vehicle.3.
If the issue persists, have an electrician make sure all wires are properly connected and torqued according to the
instructions in the Wall Connector Installation Manual.
4.
Once your electrician has completed all work and restored power to the Wall Connector, try charging again by reconnecting the Wall Connector to the vehicle.
5.
If the issue persists, the Wall Connector requires service.
For more information, see the installation guide for your Wall Connector.
CC_a026
Unable to charge - Wall Connector issue
Wall Connector needs service
What this alert means:
Wall Connector hardware issue. Possible issues include:
1.
Contactor not working
2.
Self-test of internal ground fault monitoring circuit failed
3.
Thermal sensor disconnected
4.
Other hardware component issues
What to do:
An internal issue was detected by the Wall Connector.
1.
Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting.
2.
If the issue persists, turn OFF the circuit breaker for the Wall Connector, wait 10 seconds, and turn the circuit
breaker ON again. Then try reconnecting the Wall Connector to the vehicle.
3.
If the issue persists, have an electrician make sure all wires are properly connected and torqued according to the
instructions in the Wall Connector Installation Manual.
4.
Once your electrician has completed all work and restored power to the Wall Connector, try charging again by reconnecting the Wall Connector to the vehicle.
5.
If the issue persists, the Wall Connector requires service.
For more information, see the installation guide for your Wall Connector.
CC_a027
Unable to charge - Wall Connector issue
Wall Connector needs service
What this alert means:
Wall Connector hardware issue. Possible issues include:
1.
Contactor not working
2.
Self-test of internal ground fault monitoring circuit failed
3.
Thermal sensor disconnected
4.
Other hardware component issues
What to do:
Troubleshooting Alerts
241Troubleshooting

An internal issue was detected by the Wall Connector.1.
Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting.
2.
If the issue persists, turn OFF the circuit breaker for the Wall Connector, wait 10 seconds, and turn the circuit
breaker ON again. Then try reconnecting the Wall Connector to the vehicle.
3.
If the issue persists, have an electrician make sure all wires are properly connected and torqued according to the
instructions in the Wall Connector Installation Manual.
4.
Once your electrician has completed all work and restored power to the Wall Connector, try charging again by
reconnecting the Wall Connector to the vehicle.
5.
If the issue persists, the Wall Connector requires service.
For more information, see the installation guide for your Wall Connector.
CC_a028
Unable to charge - Incorrect switch setting
Wall Connector rotary switch must be adjusted
What this alert means:
Incorrect rotary switch setting.
What to do:
Have your electrician adjust the Wall Connector

CC_a030
Unable to charge - Primary / paired unit mismatch
Wall Connector current ratings must match
What this alert means:
Load sharing (circuit breaker sharing) network: The paired Wall Connectors have different maximum current
capabilities.
What to do:
Only Wall Connectors with the same maximum current capabilities can be paired in a load sharing (circuit breaker
sharing) network. Have your electrician inspect the type labels on the Wall Connectors and make sure the current
capabilities match. It is further recommended that your electrician only pair Wall Connectors with the same part
number, as an easy way to make sure paired units are compatible.
For more information, see the installation guide for your Wall Connector.
CC_a041
Charge rate reduced - Wall connection hot
Outlet or Wall Connector wiring must be checked
What this alert means:
High temperature detected by Wall Connector alerts indicate the building connection to the Wall Connector is
getting too warm, so charging has been slowed to protect the wiring and Wall Connector.
This is not typically an issue with your vehicle or your Wall Connector, but rather an issue with the building wiring.
This may be caused by a loose building wiring connection to the Wall Connector and can be fixed quickly by an
electrician.
What to do:
Contact an electrician to inspect the building wiring connection to the Wall Connector. They should make sure that
all wires are properly connected and torqued according to the installation guide for the Wall Connector.
For more information, see the installation guide for your Wall Connector.
CC_a043
Wall Connector configuration must be completed
Refer to Installation Guide to enable charging
What this alert means:
Wall Connector configuration is incomplete.
What to do:
The Wall Connector needs to be commissioned to appropriately configure the circuit breaker size and protective
earth connection type.
For more information, refer to Commissioning Procedure in the Wall Connector Installation Manual. If the issue persists, contact an electrician to inspect the building wiring connection to the Wall Connector. They should make
sure the power output and grounding connections are properly
configured according to the installation guide for the
Wall Connector.
For more information, see the installation guide for your Wall Connector.
Troubleshooting Alerts
243Troubleshooting

If the alert remains present, limited AC charging should still be available.
For more information on charging, see Charging Instructions on page 158.
CP_a101
Charge rate reduced - Wall connection hot
Outlet or Wall Connector wiring must be checked
What this alert means:
High temperature detected by Wall Connector alerts indicate the building connection to the Wall Connector is
getting too warm, so charging has been slowed to protect the wiring and Wall Connector.
This is not typically an issue with your vehicle or your Wall Connector, but rather an issue with the building wiring.
This may be caused by a loose building wiring connection to the Wall Connector and can be fixed quickly by an
electrician.
What to do:
Contact an electrician to inspect the building wiring connection to the Wall Connector. They should make sure that
all wires are properly connected and torqued according to the installation guide for the Wall Connector.
Wall Connector installation guides can be found here.
CP_a102
Unable to charge - Wall connection too hot
Outlet or Wall Connector wiring must be checked
What this alert means:
High temperature detected by Wall Connector alerts indicate the building connection to the Wall Connector is
getting too warm, so charging has been slowed to protect the wiring and Wall Connector.
This is not typically an issue with your vehicle or your Wall Connector, but rather an issue with the building wiring.
This may be caused by a loose building wiring connection to the Wall Connector and can be fixed quickly by an
electrician.
What to do:
Contact an electrician to inspect the building wiring connection to the Wall Connector. They should make sure that
all wires are properly connected and torqued according to the installation guide for the Wall Connector.
For more information, see the installation guide for your Wall Connector.
CP_a143
Charging adapter has electric arc flash hazard
Use different charging equipment
What this alert means:
Charging is unavailable because your vehicle has detected an electric arc flash hazard in the third-party charging
adapter used to connect a Combined Charging System (CCS) charge handle to your vehicle

supercharging: 161
described: 161
idle fees: 161
pay-per-use fees: 161
suspension specifications: 211
T
telematics: 282
temperature: 48, 56, 116, 156, 216
Battery (high voltage), limits: 156
cabin, controls for: 116
outside: 56
tires: 216
tesla profiles: 45
Teslacam: 129, 131
tie-down straps: 222
tilt/intrusion detection: 127
Tire and Loading Information label: 206
tire noise: 181
Tire Pressure Monitoring System: 180
overview of: 180
tire pressures, checking: 176
tire pressures, displaying: 176
tires: 176, 177, 180, 181, 213, 214, 216
all-season: 181
balancing: 177
chains: 181
configuration): 176
inspecting and maintaining: 176
pressures, displaying: 176
pressures, how to check: 176
quality grading: 216
replacing: 177
replacing a tire sensor: 180
rotation: 177
specification: 213
summer: 181
temperature grades: 216
tire markings: 214
traction grade: 216
treadwear grade: 216
wheel configuration: 176
winter: 181
toll system transponders, attaching: 190
torque specifications: 210
touch up body: 185
touchscreen: 5, 7, 8, 47, 138, 185
adding shortcuts: 8
cleaning: 185
customizing My Apps: 8
display settings: 5
frozen: 7
main: 5
overview: 5
rear: 5
reboot: 7
restarting: 47
software updates: 138
unresponsive: 7
towing: 224, 225
towing a trailer: 207
towing instructions: 221
Toybox: 151
TPMS: 180
overview of: 180
Track Mode: 69
Tracking Disabled: 142
traction control: 64
trademarks: 280
Traffic Light and Stop Sign Control: 93
Traffic-Aware Cruise Control: 80
trailer hitches: 207
transmission specifications: 210
transponders, attaching: 190
Transport Canada, contacting: 285
Transport Mode: 221
transporting: 221
trip chart: 165
trip meter: 71
Trip Planner: 146
trunk, adjust opening height: 17
trunk, front: 19
trunk, rear: 17
turn signals: 54
U
ultrasonic sensors: 77
uniform tire quality grading: 216
Unlock On Park: 15
unlocking: 14
USB devices: 23
connecting: 23
USB flash drive: 127, 129, 131
USB ports: 23
V
Valet mode: 46
vehicle certification label: 206
Vehicle Hold: 67
Vehicle Identification Number (VIN): 205
Index

vehicle loading: 206
ventilation: 119
video call: 124
video clips: 129
videos and recording (Track Mode): 69
View Live Camera: 131
VIN (Vehicle Identification Number): 205
voice commands: 125
volume control: 5
volume control (media): 148
W
Walk-Away Door Lock: 15
Wall Connector: 155
warning flashers: 55
washer fluid, topping up: 187
washer jets, cleaning: 188
washers, using: 59
web conferencing: 124
wheel chocks: 222
wheels: 177, 178, 179, 213
aero covers, removing and installing: 178
alignment: 177
lug nut covers, removing and installing: 179
replacing: 177
specifications: 213
torque: 213
Wi-Fi, connecting to: 137
windows, calibrating: 16
windshield washer fluid, topping up: 187
winter tires: 181
wiper blades, replacing: 187
wipers, using: 59
Work location: 144
Z
Zoom: 124
Index