sensor TESLA MODEL Y 2021 Owner´s Manual

3. Thermal sensor disconnected4.
Other hardware component issues
What to do:
An internal issue was detected by the Wall Connector.
1.
Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting.
2.
If the issue persists, turn OFF the circuit breaker for the Wall Connector, wait 10 seconds, and turn the circuit
breaker ON again. Then try reconnecting the Wall Connector to the vehicle.
3.
If the issue persists, check for loose connections.
a.
Make sure there is no power to the Wall Connector.
b.
Remove the face plate and inspect the wiring terminals for any loose connections.
c.
Contact an electrician if necessary to make sure all wires are properly connected and torqued according to the
instructions in the Wall Connector Installation Manual.
4.
Once all connections have been checked and made secure, restore power to the Wall Connector and try charging
again by reconnecting to the vehicle.
5.
If the issue persists, the Wall Connector needs service. Schedule a service appointment through your Mobile App.
(CC_a026)
Unable to charge - Wall Connector issue
Wall Connector needs service
What this alert means:
Wall Connector hardware issue. Possible issues include:
1.
Contactor not working
2.
Self-test of internal ground fault monitoring circuit failed
3.
Thermal sensor disconnected
4.
Other hardware component issues
What to do:
An internal issue was detected by the Wall Connector.
1.
Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting.
2.
If the issue persists, turn OFF the circuit breaker for the Wall Connector, wait 10 seconds, and turn the circuit
breaker ON again. Then try reconnecting the Wall Connector to the vehicle.
3.
If the issue persists, check for loose connections.
a.
Make sure there is no power to the Wall Connector.
b.
Remove the face plate and inspect the wiring terminals for any loose connections.
c.
Contact an electrician if necessary to make sure all wires are properly connected and torqued according to the
instructions in the Wall Connector Installation Manual.
4.
Once all connections have been checked and made secure, restore power to the Wall Connector and try charging
again by reconnecting to the vehicle.
5.
If the issue persists, the Wall Connector needs service. Schedule a service appointment through your Mobile App.
Troubleshooting Alerts
220MODEL Y Owner

(CC_a027)
Unable to charge - Wall Connector issue
Wall Connector needs service
What this alert means:
Wall Connector hardware issue. Possible issues include:
1.
Contactor not working
2.
Self-test of internal ground fault monitoring circuit failed
3.
Thermal sensor disconnected
4.
Other hardware component issues
What to do:
An internal issue was detected by the Wall Connector.
1.
Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting.
2.
If the issue persists, turn OFF the circuit breaker for the Wall Connector, wait 10 seconds, and turn the circuit
breaker ON again. Then try reconnecting the Wall Connector to the vehicle.
3.
If the issue persists, check for loose connections.
a.
Make sure there is no power to the Wall Connector.
b.
Remove the face plate and inspect the wiring terminals for any loose connections.
c.
Contact an electrician if necessary to make sure all wires are properly connected and torqued according to the instructions in the Wall Connector Installation Manual.
4.
Once all connections have been checked and made secure, restore power to the Wall Connector and try charging
again by reconnecting to the vehicle.
5.
If the issue persists, the Wall Connector needs service. Schedule a service appointment through your Mobile App.
(CC_a028)
Unable to charge - Incorrect switch setting
Wall Connector rotary switch must be adjusted
What this alert means:
Incorrect rotary switch setting.
What to do:
Make sure there is no power to the Wall Connector. Remove the face plate and adjust the rotary switch to a valid
operating current setting. The correlation between switch setting and current is printed on the inside of the Wall
Connector. You can also refer to the Set the Operating Current section in the Wall Connector Installation Manual. If
the Wall Connector is set up for load sharing (paired with other Wall Connectors), the rotary switch of the master
unit must be set to an operating current setting that allows each paired Wall Connector to receive at least 6A of
charge current. Example: Three Wall Connectors are paired for load sharing. The master unit needs to be set to a
current of at least 3 * 6A = 18A or greater.
(CC_a029)
Unable to charge - Vehicle connection issue
Insert charge handle fully into charge port
What this alert means:
A communication error occurred between the Wall Connector and the vehicle.
Troubleshooting Alerts
221Consumer Information

(CP_a043)
Charge port door sensor fault
Charge port may not operate as expected
One of the charge port door sensors is not functioning normally. When this occurs, the charge port may be unable to
accurately sense the charge port door position and the charge port may not operate as expected.

(CP_a051)
Charge port may not open when pressed
Use another method to open the charge port
One of the charge port door sensors is not communicating properly. This may cause the charge port to not recognize the request to open when the charge port door is pressed.
You can still use all other usual methods to open the charge port door:

lights: 53, 54, 55
hazard warning: 55
headlights after exit: 54
turn signals: 55
load limits: 182
location tracking: 133
locking: 11
lug nut covers: 168
lumbar adjustment: 23
M
maintenance: 164, 166, 172, 175, 176
brake fluid, checking: 176
cleaning: 172
daily checks: 164
fluid replacement intervals: 164
monthly checks: 164
panel, removing: 176
replacing wiper blades: 175
service intervals: 164
tires: 166
washer fluid, topping up: 176
washer jets, cleaning: 175
map orientation: 133
map updates: 137
mats: 174
media: 138
mileage upon delivery: 205
mirrors: 49
mobile app: 154
mobile app access: 154
Mobile Connector: 157, 159
description: 157
using: 159
modifications: 179
motor specifications: 187
my car does what?: 201
N
naming: 126
Navigate on Autopilot: 96
navigating: 133, 134
NCC certifications: 207
Neutral gear: 52
NHTSA, contacting: 207
O
Obstacle-Aware Acceleration: 117
occupancy sensor: 40
occupant classification: 42
Off-Peak Charging: 162
off-road assist: 63
offset from speed limit: 120
Online Routing: 136
opening hood without power: 199
overhang dimensions: 184
overtake acceleration: 86
Owner Information, about: 203
P
Park Assist: 64
Park gear: 52
parking brake: 62
parking, using Autopark: 106
parking, using Summon: 108
parts replacement: 179
passenger detection: 40
passenger front airbag: 40
pedestrian warning: 73
personal data, erasing: 127
phone: 6, 141
authenticating as a key: 6
using: 141
phone app: 142
phone key: 6, 9
adding as a key: 9
removing as a key: 9
PIN: 45
PIN to Drive: 145
power cycling: 50
power socket: 21
power windows: 13
powering on and off: 50
Preconditioning: 162
Proposition 65: 205
public charging stations: 157
R
radio: 138
Radio Frequency information: 207
range: 61, 67
driving tips to maximize: 67
regenerative braking: 61
range assurance: 68
Re-route: 136
reading light: 22
reading lights: 53
rear seats, adjusting and folding: 24
rear view camera: 69
rear window switches, disabling: 13
Index

recent (Media Player): 139
Recents (navigation): 134
recording videos: 70, 147
regenerative braking: 61
relative speed limit: 120
release notes: 153
restarting the touchscreen: 50
Reverse gear: 52
RFID transponders: 179
roadside assistance: 197
roof racks: 184
rotating tires: 167
Round Trip Energy (navigating): 136
S
safety defects, reporting: 207
safety information: 31, 37, 44
airbags: 44
child seats: 37
seat belts: 31
Schedule: 162
schedule service: 154
scheduled charging: 162
scheduled departure: 162
using: 162
seat belts: 29, 30, 173
cleaning: 173
in a collision: 30
overview of: 29
pre-tensioners: 30
wearing when pregnant: 30
seat covers: 28
seat heaters: 128, 130
seating capacity: 182
seats: 23, 128
heaters: 128
second row seats, adjusting and folding: 24
security settings: 145
sensors: 83
Sentry Mode: 145
service data recording: 204
service intervals: 164
Settings, erasing: 127
shifting gears: 52
Show Calendar Upon Entry: 143
Side Clearance (Summon): 108
side collision warning: 114
slip start: 63
Smart Summon: 111
smartphone: 6
authenticating as a key: 6
Software Reinstall: 153
software reset: 127
software update preferences: 153
software updates: 153
specifications: 184, 185, 187, 189
12V battery: 189
brakes: 187
cargo volume: 185
dimensions: 184
exterior: 184
High Voltage Battery: 189
interior: 184
motor: 187
steering: 187
subsystems: 187
suspension: 189
tires: 189
transmission: 187
weights: 187
wheels: 189
speed assist: 120
Speed Limit Mode: 126
speed limit warning: 120
stability control: 63
starting: 50
steering specifications: 187
steering wheel: 53
lights, controlling: 53
steering, automatic: 91
streaming radio: 138
streaming services: 138
summer tires: 170
Summon: 108
Summon Distance: 108
supercharging: 163
described: 163
idle fees: 163
pay-per-use fees: 163
suspension specifications: 189
T
telematics: 204
temperature: 47, 56, 128, 158, 192
Battery (high voltage), limits: 158
cabin, controls for: 128
heated steering wheel: 47
outside: 56
tires: 192
Teslacam: 70
Index

third row seats, accessing: 25
third row seats, folding and raising: 26
tie-down straps: 199
tilt/intrusion detection: 145
Tire and Loading Information label: 182
tire noise: 170
Tire Pressure Monitoring System: 169
overview of: 169
tire pressures, checking: 166
tires: 166, 167, 170, 189, 190, 192
all-season: 170
balancing: 167
chains: 170
inspecting and maintaining: 166
pressures, how to check: 166
quality grading: 192
replacing: 167
replacing a tire sensor: 170
rotation: 167
specification: 189
summer: 170
temperature grades: 192
tire markings: 190
traction grade: 192
treadwear grade: 192
wheel configuration: 166
winter: 170
toll system transponders, attaching: 179
torque specifications: 187
touch up body: 174
touchscreen: 4, 47, 153, 173
cleaning: 173
overview: 4
restarting: 47
software updates: 153
towing a trailer: 74
towing instructions: 197
Toybox: 201
TPMS: 169
overview of: 169
Tracking Disabled: 133
traction control: 63
trademarks: 203
Traffic Light and Stop Sign Control: 99
Traffic-Aware Cruise Control: 86
trailer, towing: 74
transmission specifications: 187
transponders, attaching: 179
Transport Canada, contacting: 207
Transport Mode: 197
transporting: 197
trip chart: 68
Trip Planner: 136
trunk, front: 16
trunk, rear: 14
turn signals: 55
U
ultrasonic sensors: 83
uniform tire quality grading: 192
Unlock On Park: 12
unlocking: 11
USB devices: 20, 139
connecting: 20
playing audio files from: 139
USB flash drive: 145
USB ports: 20
V
Valet mode: 45
vehicle certification label: 182
Vehicle Hold: 66
Vehicle Identification Number (VIN): 181
vehicle loading: 182
ventilation: 130
videos and recording: 70, 147
VIN (Vehicle Identification Number): 181
volume control: 4
volume control (media): 138
W
Walk-Away Door Lock: 12
Wall Connector: 157
warning flashers: 55
washer fluid, topping up: 176
washer jets, cleaning: 175
washers, using: 59
weight specifications: 187
wheel chocks: 199
wheels: 167, 168, 189
aero covers, removing and installing: 168
alignment: 167
lug nut covers, removing and installing: 168
replacing: 167
specifications: 189
torque: 189
Wi-Fi, connecting to: 152
windows, calibrating: 13
windshield washer fluid, topping up: 176
winter tires: 170
Index