maintenance TOYOTA 4RUNNER 2008 N210 / 4.G Owners Warranty Information
[x] Cancel search | Manufacturer: TOYOTA, Model Year: 2008, Model line: 4RUNNER, Model: TOYOTA 4RUNNER 2008 N210 / 4.GPages: 34, PDF Size: 0.56 MB
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INTRODUCTION
Satisfaction Down the Road2
Transportation Assistance3
If You Need Assistance4
Warranty Coverages at a Glance6
YOUR WARRANTIES IN DETAIL
General Warranty Provisions7
New Vehicle Limited Warranty9
Federal Emission Control Warranty14
California Emission Control Warranty20
Tire Limited Warranty27
YOUR RESPONSIBILITIES
Operation and Maintenance28
Obtaining Warranty Service30
1
TABLE OF CONTENTS
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t Toyota, our top priority is always our customers. We know
your Toyota is an important part of your life and something you
depend on every day. That’s why we’re dedicated to building
products of the highest quality and reliability.
Our excellent warranty coverage is evidence that we stand behind the
quality of our vehicles. We’re confident — as you should be — that
your Toyota will provide you with many years of enjoyable driving.
To further demonstrate our commitment to our customers’ satisfaction,
occasionally we may establish a special policy adjustment to pay for
specific repairs that are no longer covered by warranty. When we estab-
lish such a policy adjustment, we mail details to all applicable owners
we have on record. That’s why it’s important to send in the card at the
back of this booklet if you change your address or if you’ve purchased
this vehicle from a previous owner.
To provide you with added protection against unexpected service costs,
we offer Toyota Extra Care vehicle service agreements and Toyota Auto
Care pre-paid maintenance programs. Both offer plans to meet a wide variety of needs. Your dealership can help you select the plan that’s
best for you.
Our goal is for every Toyota customer to enjoy outstanding quality,
dependability and peace of mind throughout their ownership experi-
ence. We want you to be a satisfied member of the Toyota family for
many miles to come.
This booklet describes the terms of Toyota warranty coverage
as well as general owner responsibilities. A separate publication
found in your glove box, the
Scheduled Maintenance Guide,
describes your vehicle’s maintenance requirements. Be sure to
review this publication carefully, since proper maintenance is
required to ensure that warranty coverage remains intact.
All information in this booklet is the latest available at the time of pub-
lication and, with the exception of the emission control warranties, is
subject to change without notice.
Introduction2
SATISFACTION DOWN THE ROAD
A
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Who Is the Warrantor
The warrantor for these limited warranties is Toyota Motor Sales,
U.S.A., Inc. (“Toyota”), 19001 South Western Avenue, Torrance,
California 90509-2991, a California corporation.
Which Vehicles Are Covered
These warranties apply to all 2008 model-year Toyota vehicles (exclud-
ing Sequoia, Tundra and hybrid models) distributed by Toyota that are
originally sold by an authorized dealer in the United States and normal-
ly operated or touring in the United States, U.S. territories or Canada.
Warranty coverage is automatically transferred at no cost to subse-
quent vehicle owners.
Multiple Warranty Conditions
This booklet contains warranty terms and conditions that may vary
depending on the part covered. A warranty for specific parts or sys-
tems, such as the Powertrain Warranty or Emission Performance
Warranty, is governed by the coverage set forth in that warranty as
well as the General Warranty Provisions.
When Warranty Begins
The warranty period begins on the vehicle’s in-service date, which is
the first date the vehicle is either delivered to an ultimate purchaser,
leased, or used as a company car or demonstrator.
Repairs Made at No Charge
Repairs and adjustments covered by these warranties are made at no
charge for parts and labor.
Parts Replacement
Any needed parts replacement will be made using new or remanufac-
tured parts. The decision whether a part should be repaired or replaced
will be made by the servicing Toyota dealership and/or Toyota. Parts
scheduled to be replaced as required maintenance are warranted until
their first replacement only.
Your Warranties in Detail7
GENERAL WARRANTY PROVISIONS
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This warranty does not cover damage or failures resulting directly or
indirectly from any of the following:
•Fire, accidents or theft
•Abuse or negligence
•Misuse — for example, racing or overloading
•Improper repairs
•Alteration or tampering, including installation of non-Genuine
Toyota Accessories
•Lack of or improper maintenance, including use of fluids other
than those specified in the
Owner’s Manual
•Installation of non-Genuine Toyota Parts
•Airborne chemicals, tree sap, road debris (including stone chips),
rail dust, salt, hail, floods, wind storms, lightning and other
environmental conditions
•Water contamination This warranty also does not cover the following:
Tires
Tires are covered by a separate warranty provided by the tire manufac-
turer. See page 27.
Normal Wear and Tear
Noise, vibration, cosmetic conditions and other deterioration caused
by normal wear and tear.
Maintenance Expense
Normal maintenance services such as:
•Engine tune-ups
•Replacement of fluids and filters
•Lubrication
•Cleaning and polishing
•Replacement of spark plugs and fuses
•Replacement of worn wiper blades, brake pads/linings and
clutch linings
WHAT IS NOT COVERED
Your Warranties in Detail11
NEW VEHICLE LIMITED WARRANTY
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WHAT IS COVERED AND HOW LONG
Emission Defect Warranty
Toyota warrants that your vehicle:
•Was designed, built and equipped to conform at the time of sale with
applicable federal emissions standards.
•Is free from defects in materials and workmanship that may cause
the vehicle to fail to meet these standards.
Federal regulations require that this warranty be in effect for two years
or 24,000 miles from the vehicle’s in-service date, whichever occurs
first. However, under the terms of the Basic Warranty, Toyota provides
coverage of three years or 36,000 miles, whichever occurs first. Speci-
fic components may have longer coverage under the terms of the
Powertrain Warranty. Additionally, components marked “8/80” in the
parts list on pages 15–16 have coverage of eight years or 80,000 miles,
whichever occurs first.
Emission Performance Warranty
Some states and localities have established vehicle inspection and
maintenance (I/M) programs to encourage proper vehicle maintenance.
If an EPA-approved I/M program is in force in your area, you are eligi-
ble for Emission Performance Warranty coverage.
Under the terms of the Emission Performance Warranty and federal
regulations, Toyota will make all necessary repairs if both of the
following occur:
•Your vehicle fails to meet applicable emissions standards as
determined by an EPA-approved emissions test.
•This failure results or will result in some penalty to you — such
as a fine or denial of the right to use your vehicle — under local,
state or federal law.
This warranty is in effect for two years or 24,000 miles from the vehi-
cle’s in-service date, whichever occurs first. Additionally, components
marked “8/80” in the parts list on pages 15–16 have coverage of eight
years or 80,000 miles, whichever occurs first.
Your Warranties in Detail14
FEDERAL EMISSION CONTROL WARRANTY
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Evaporative Control System
•
Charcoal canister
•Diaphragm valve
•Fuel filler cap
•Fuel tank
•Vapor liquid separator
Exhaust Gas Recirculation (EGR) System
•
EGR gas temperature sensor
•EGR valve
•Associated parts
Ignition System
•
Distributor and internal parts
•Ignition coil and ignitor
•Ignition wires
•Spark plugs*
Positive Crankcase Ventilation (PCV) System
•
Oil filler cap
•PCV valve or orifice
Other Parts Used in Above Systems
•
Data link connector (8/80)
•Hoses, clamps, fittings, tubing and mounting hardware
•Malfunction indicator light and bulb (8/80)
•Pulleys, belts and idlers
•Sealing gaskets and devices
•Sensors, solenoids, switches and valves
Your Warranties in Detail16
FEDERAL EMISSION CONTROL WARRANTY
*Warranted until first required maintenance under terms of the
California Emission Control Warranty.
8/80 = Covered for eight years or 80,000 miles, whichever occurs first.
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You are responsible for performance of the required maintenance indi-
cated in the
Owner’s Manualand the Scheduled Maintenance Guide.
Toyota will not deny a warranty claim solely because you do not have
records to show that you maintained your vehicle. However, any failure
or noncompliance caused by lack of maintenance is not covered by this
warranty.
When maintenance and repairs are paid for by you, these services
may be performed by you or by any automotive service provider you
choose. Toyota will not deny a warranty claim solely because you
used a service provider other than a Toyota dealership for mainte-
nance and repairs. However, any failure or noncompliance caused by
improper maintenance or repairs is not covered by this warranty. To ensure optimum performance and maintain the quality built into
your vehicle’s emission control systems, Toyota recommends the use
of Genuine Toyota Parts when servicing or repairing the systems.
Warranty coverage is not dependent upon the use of any particular
brand of replacement parts and you may elect to use non-Genuine
Toyota Parts for maintenance and repairs. However, use of replace-
ment parts that are not equivalent in quality to Genuine Toyota Parts
may impair the effectiveness of the emission control systems.
If you use replacement parts that have maintenance or replacement
schedules different from those of Genuine Toyota Parts, you must fol-
low the maintenance and replacement schedules for the parts you are
using. In addition, you should ensure that such parts are warranted by
their manufacturers to be equivalent to Genuine Toyota Parts.
MAINTENANCE REPLACEMENT PARTS
Your Warranties in Detail17
FEDERAL EMISSION CONTROL WARRANTY
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IF YOUR VEHICLE FAILS AN EMISSIONS TEST IF YOU HAVE QUESTIONS
If your vehicle fails an EPA-approved emissions test, you may make a
claim under the Emission Performance Warranty. To do so, take your
vehicle to an authorized Toyota dealership and present a copy of the
emissions test report. Also, take your maintenance records in case they
are needed.
If your claim qualifies for coverage, the dealership will repair your vehi-
cle within 30 days (unless a shorter period is required by law). If your
claim is denied, Toyota will notify you in writing of the reason within
the same period. If we fail to do so, we will repair your vehicle free of
charge. The only exceptions allowed are when you request or agree to
a delay, or when a delay is caused by factors beyond the control of
Toyota or the dealership.
For information on how to obtain service under the Emission Defect
Warranty, see page 30, “Obtaining Warranty Service.” If you have questions or concerns about your vehicle’s federal emission
warranty coverage, please follow the steps described under “If You
Need Assistance” on pages 4–5. In the case of the Emission
Performance Warranty, you may also request information from or
report complaints to:
U.S. Environmental Protection Agency
Vehicle Programs & Compliance Division (6405J)
Attn: Warranty Complaints
401 M Street SW
Washington, D.C. 20460
Excluding Camry PZEV, vehicles equipped with a California
Certified Emission Control System that are sold, registered and
operated in California or any state that adopts California emission
warranty provisions are also covered by the California Emission
Control Warranty (see page 20). Currently, Connecticut, Maine,
Massachusetts, Pennsylvania, Rhode Island and Vermont are the
other states to which the California Emission Control Warranty
applies.
Your Warranties in Detail18
FEDERAL EMISSION CONTROL WARRANTY
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We (the dealership) want you to know that at the time your new Toyota
vehicle is being delivered:
1) On the basis of written notification furnished by Toyota, we have knowledge that the vehicle is covered by an EPA Certificate of
Conformity.
2) We have visually inspected those emission control devices or por- tions thereof that are visible without removing or adjusting any
components or systems, emissions-related or otherwise. On the
basis of this inspection, there are no apparent deficiencies in the
installation of emission control devices by Toyota. (For purposes
of this certificate, “emission control devices” is limited to devices
installed on a vehicle for the sole or primary purpose of controlling
emissions and which were not in general use before 1968.)
3) We have performed all emission control system preparations required by Toyota prior to the sale of the vehicle as set forth in
Toyota’s current pre-delivery service manual.
4) Except as may be provided in Paragraph 5, if this vehicle fails an EPA-approved emissions test within three months or 4,000 miles
(whichever comes first) of delivery to the ultimate purchaser, and
the vehicle has been maintained and used in accordance with the
written instructions for proper maintenance and use, Toyota will remedy the nonconformity free of charge under the terms of the
Emission Performance Warranty.
5) If vehicle was used as a company car or demonstrator, check box and complete the following:
The vehicle with which this statement is delivered was placed
into service as a company car or demonstrator prior to delivery.
The Emission Performance Warranty period commenced on the
date the vehicle was first placed into service, which was:
Month Day Year
Note: The dealership makes no representation or warranty that the
emission control system or any part thereof is without defect or that
the system will perform properly. The Emission Performance Warranty
referred to in Paragraph 4 and furnished with the vehicle is solely that
of the manufacturer.
This statement is required by section 207 of the Clean Air Act (42 U.S.C.
7541) and the EPA regulations issued thereunder.
Dealership Name
DEALER CERTIFICATE
Your Warranties in Detail19
FEDERAL EMISSION CONTROL WARRANTY
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YOUR WARRANTY RIGHTS
AND OBLIGATIONS
Excluding Camry PZEV, vehicles equipped with a California Certified
Emission Control System that are sold, registered and operated
in California or any state that adopts California emission warranty
provisions are covered by this warranty. Currently, Connecticut,
Maine, Massachusetts, Pennsylvania, Rhode Island and Vermont
are the other states to which this warranty applies. Vehicles cov-
ered by this warranty are also covered by the Federal Emission
Control Warranty (see page 14). The California Air Resources Board (CARB) and Toyota are pleased to
explain the emission control system warranty for your 2008 vehicle.
In California, new motor vehicles must be designed, built and equipped
to meet the state’s stringent anti-smog standards. CARB regulations
require that Toyota must warrant the emission control system on your
vehicle for the time periods indicated on the next page, provided there
has been no abuse, neglect or improper maintenance of your vehicle.
Your emission control system may include parts such as the fuel injec-
tion system, ignition system, catalytic converter and engine computer.
Also included may be hoses, belts, connectors and other emissions-
related assemblies.
Where a warrantable condition exists, Toyota will repair your vehicle at
no cost to you, including diagnosis, parts and labor.
Your Warranties in Detail20
CALIFORNIA EMISSION CONTROL WARRANTY
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