service TOYOTA AVALON HYBRID 2013 XX40 / 4.G Owners Manual

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AVALON_HV_U (OM41451U)6-1. Maintenance and care
Cleaning and protecting the vehicle exterior .......... 330
Cleaning and protecting the vehicle interior ........... 333
6-2. Maintenance Maintenance requirements ................... 336
General maintenance ........ 338
Emission inspection and maintenance (I/M)
programs ......................... 342
6-3. Do-it-yourself maintenance
Do-it-yourself service precautions ..................... 343
Hood.................................. 346
Positioning a floor jack ...... 347
Engine compartment ......... 349
12-volt battery ................... 358
Tires .................................. 362
Tire inflation pressure........ 369
Wheels .............................. 372
Air conditioning filter .......... 375
Electronic key battery ........ 377
Checking and replacing fuses ............................... 379
Light bulbs ......................... 390 7-1. Essential information
Emergency flashers ........... 406
If your vehicle has to be stopped in an
emergency....................... 407
7-2. Steps to take in an emergency
If your vehicle needs to be towed .......................... 408
If you think something is wrong............................... 411
If a warning light turns on or a warning buzzer
sounds ............................. 412
If a warning message is displayed ......................... 422
If you have a flat tire .......... 423
If the hybrid system will not start ........................... 435
If the shift lever cannot be shifted from P ............. 437
If the electronic key does not operate properly ........ 438
If the 12-volt battery is discharged ....................... 440
If your vehicle overheats......................... 444
If the vehicle becomes stuck ................................ 448
6Maintenance and care7When trouble arises

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AVALON_HV_U (OM41451U)Your Toyota is equipped with several sophisticated computers that will record
certain data, such as:
• Engine speed
• Electric motor speed (traction motor speed)
• Accelerator status
• Brake status
• Vehicle speed
• Shift position
• Hybrid battery (traction battery) status
The recorded data varies according to the vehicle grade level and options
with which it is equipped. Furthermore, these computers do not record con-
versations, sounds or pictures.
●Data usage
Toyota may use the data recorded in these computers to diagnose malfunc-
tions, conduct research and development, and improve quality.
Toyota will not disclose the recorded data to a third party except:
• With the consent of the vehicle owner or with the consent of the lessee if
the vehicle is leased
• In response to an official request by the police, a court of law or a govern- ment agency
• For use by Toyota in a lawsuit
• For research purposes where the data is not tied to a specific vehicle or vehicle owner
●Usage of data collected through Safety Connect (U.S. mainland only)
If your Toyota has Safety Connect and if you have subscribed to those ser-
vices, please refer to the Safety Connect Telematics Subscription Service
Agreement for information on data collected and its usage.
Vehicle data recordings

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AVALON_HV_U (OM41451U)The SRS airbag and seat belt pretensioner devices in your Toyota contain
explosive chemicals. If the vehicle is scrapped with the airbags and seat belt
pretensioners left as they are, this may cause an accident such as fire. Be
sure to have the systems of the SRS airbag and seat belt pretensioner
removed and disposed of by a qualified service shop or by your Toyota dealer
before you scrap your vehicle.
Special handling may apply, See www.dtsc.ca.gov/hazardouswaste/perchlor-
ate.
Your vehicle has components that may contain perchlorate. These compo-
nents may include airbag, seat belt pretensioners, and wireless remote con-
trol batteries.
Scrapping of your Toyota
Perchlorate Material
CAUTION
■
General precautions while driving
Driving under the influence: Never drive your vehicle when under the influ-
ence of alcohol or drugs that have impaired your ability to operate your vehi-
cle. Alcohol and certain drugs delay reaction time, impair judgment and
reduce coordination, which could lead to an accident that could result in
death or serious injury.
Defensive driving: Always drive defensively. Anticipate mistakes that other
drivers or pedestrians might make and be ready to avoid accidents.
Driver distraction: Always give your full attention to driving. Anything that
distracts the driver, such as adjusting controls, talking on a cellular phone or
reading can result in a collision with resulting death or serious injury to you,
your occupants or others.
■ General precaution regard ing children’s safety
Never leave children unattended in the vehicle, and never allow children to
have or use the key.
Children may be able to start the vehicle or shift the vehicle into neutral.
There is also a danger that children may injure themselves by playing with
the windows, the moon roof, or other features of the vehicle. In addition,
heat build-up or extremely cold temperatures inside the vehicle can be fatal
to children.

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AVALON_HV_U (OM41451U)
CAUTION
■Hybrid battery (traction battery)
Never resell, hand over or modify the hybrid battery. To prevent accidents,
hybrid batteries that have been removed from a disposed vehicle are col-
lected through Toyota dealers. Do not dispose of the battery yourself.
Unless the battery is properly collected, the following may occur, resulting in
death or serious injury:
●The hybrid battery may be illegally disposed of or dumped, and someone
may touch a high voltage part, resulting in an electric shock.
● The hybrid battery is intended to be used exclusively with your hybrid vehi-
cle. If the hybrid battery is used outside of your vehicle or modified in any
way, accidents such as electric shock, heat generation, smoke generation,
an explosion and electrolyte leakage may occur.
When reselling or handing over your vehicle, the possibility of an accident is
extremely high because the person receiving the vehicle may not be aware
of these dangers.
■ Disposal of the hybrid battery (traction battery)
If your vehicle is disposed of without the hybrid battery having been
removed, there is a danger of serious electric shock if high voltage parts,
cables and their connectors are touched. In the event that your vehicle must
be disposed of, the hybrid battery must be disposed of by your Toyota
dealer or a qualified service shop. If the hybrid battery is not disposed of
properly, it may cause electric shock that can result in death or serious
injury.

431-1. For safe use
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For safety and security
AVALON_HV_U (OM41451U)
■If the SRS airbags deploy (inflate)
●Bruising and slight abrasions may result from contact with a deploying
(inflating) SRS airbag.
● A loud noise and white powder will be emitted.
● Parts of the airbag module (steering wheel hub, airbag cover and inflator) as
well as the seats, parts of the front and rear pillars, and roof side rails may
be hot for several minutes. The airbag itself may also be hot.
● The windshield may crack.
● For Safety Connect subscribers, if the SRS airbags deploy or in the event of
a severe rear-end collision, the system is designed to send an emergency
call to the response center, notifying them of the vehicle’s location (without
needing to push the “SOS” button) and an agent will attempt to speak with
the occupants to ascertain the level of emergency and assistance required.
If the occupants are unable to communicate, the agent automatically treats
the call as an emergency and helps to dispatch the necessary emergency
services. ( P. 319)
CAUTION
■Modification and disposal of SRS airbag system components
Do not dispose of your vehicle or per form any of the following modifications
without consulting your Toyota dealer. The SRS airbags may malfunction or
deploy (inflate) accidentally, causing death or serious injury.
● Installation, removal, disassembly and repair of the SRS airbags
● Repairs, modifications, removal or replacement of the steering wheel,
instrument panel, dashboard, seats or seat upholstery, front, side and rear
pillars or roof side rails
● Repairs or modifications of the front fender, front bumper, or side of the
occupant compartment
● Installation of snow plows, winches, etc. to the front grille (bull bars or kan-
garoo bar etc.)
● Modifications to the vehicle’s suspension system
● Installation of electronic devices such as mobile two-way radios and CD
players
● Modifications to your vehicle for a person with a physical disability

731-2. Hybrid system
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For safety and security
AVALON_HV_U (OM41451U)
Hybrid system precautions
Take care when handling the hybrid system, as it contains a high
voltage system (about 650 V at maximum) as well as parts that
become extremely hot when the hybrid system is operating.
Obey the caution labels attached to the vehicle.
Air conditioning compressor
Power control unit with DC/DC
converter
High voltage cables (orange)
Hybrid battery (traction bat-
tery)Service plug
Electric motor (traction motor)
Caution label1
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751-2. Hybrid system
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For safety and security
AVALON_HV_U (OM41451U)
■If a warning light comes on, a warn ing message is displayed, or the 12-
volt battery is disconnected
The hybrid system may not start. In that case, try to start the system again. If
the “READY” indicator does not come on, contact your Toyota dealer.
■ Running out of fuel
When the vehicle has run out of fuel and the hybrid system cannot be started,
refuel the vehicle with at least enough gasoline to make the low fuel le\
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warning light ( P. 415) go off. If there is only a small amount of fuel, the
hybrid system may not be able to start. (The minimum amount of fuel to add
to make the low fuel level warning light go out is about 3.0 gal. [11.3 L, 2.5
Imp.gal.], when the vehicle is on a level surface. This value may vary when
the vehicle is on a slope.)
■ Electromagnetic waves
●High voltage parts and cables on the hybrid vehicles incorporate electro-
magnetic shielding, and therefore em it approximately the same amount of
electromagnetic waves as conventional gasoline powered vehicles or home
electronic appliances.
● Your vehicle may cause sound interference in some third party-produced
radio parts.
■ Hybrid battery (traction battery)
The hybrid battery (traction battery) has a limited service life. The lifespan of
the hybrid battery (traction battery) can change in accordance with driving
style and driving conditions.

761-2. Hybrid system
AVALON_HV_U (OM41451U)
CAUTION
■High voltage precautions
The vehicle has high voltage DC and AC systems as well as a 12-volt sys-
tem. DC and AC high voltage is very dangerous and can cause severe
burns and electric shock that may result in death or serious injury.
●Never touch, disassemble, remove or replace the high voltage parts,
cables or their connectors.
● The hybrid system will become hot after starting as the system uses high
voltage. Be careful of both the high voltage and the high temperature, and
always obey the caution labels attached to the vehicle.
■ Road accident cautions
Observe the following precautions to reduce the risk of death or serious
injury:
●Pull your vehicle off the road, apply the parking brake, shift the shift lever
to P, and turn the hybrid system off.
● Do not touch the high voltage parts, cables and connectors.
● If electric wires are exposed inside or outside your vehicle, an electric
shock may occur. Never touch exposed electric wires.
● If a fluid leak occurs, do not touch the fluid as it may be strong alkaline
electrolyte from the hybrid battery (traction battery). If it comes into contact
with your skin or eyes, wash it off immediately with a large amount of water
or, if possible, boric acid solution. Seek immediate medical attention.
● If a fire occurs in the hybrid vehicle, leave the vehicle as soon as possible.
Never use a fire extinguisher that is not meant for electric fires. Using even
a small amount of water may be dangerous.
● If your vehicle needs to be towed, do so with front wheels raised. If the
wheels connected to the electric motor (traction motor) are on the ground
when towing, the motor may continue to generate electricity. This may
cause an electricity leakage leading to a fire. ( P. 408)
●Never try to open the service plug
access hole located behind the rear
seats. The service plug is used only
when the vehicle is serviced and is sub-
ject to high voltage.

771-2. Hybrid system
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For safety and security
AVALON_HV_U (OM41451U)
CAUTION
●Carefully inspect the ground under the vehicle. If you find that liquid has
leaked onto the ground, the fuel system may have been damaged. Leave
the vehicle as soon as possible.
■ Hybrid battery (traction battery)
●Your vehicle contains a sealed nickel-metal hydride battery. Never resell,
hand over or modify the hybrid battery. To prevent accidents, hybrid batter-
ies that have been removed from a disposed vehicle are collected through
Toyota dealer. Do not dispose of the battery yourself.
Unless the battery is properly collected, the following may occur, resulting
in death or serious injury:
• The hybrid battery may be illegally disposed of or dumped, and it is haz-
ardous to the environment or someone may touch a high voltage part,
resulting in an electric shock.
• The hybrid battery is intended to be used exclusively with your hybrid vehicle. If the hybrid battery is used outside of your vehicle or modified
in any way, accidents such as electric shock, heat generation, smoke
generation, an explosion and electrolyte leakage may occur.
When reselling or handing over your vehicle, the possibility of an accident
is extremely high because the person receiving the vehicle may not be
aware of these dangers.
● If your vehicle is disposed of without the hybrid battery having been
removed, there is a danger of serious electric shock if high voltage parts,
cables and their connectors are touched. In the event that your vehicle
must be disposed of, the hybrid battery must be disposed of by your
Toyota dealer or a qualified service shop. If the hybrid battery is not dis-
posed of properly, it may cause electric shock that can result in death or
serious injury.

2624-6. Driving tips
AVALON_HV_U (OM41451U)
●Use fluids that are appropriate to the prevailing outside tempera-
tures.
• Engine oil
• Engine/power control unit coolant
• Washer fluid
● Have a service technician inspec t the condition of the 12-volt bat-
tery.
● Have the vehicle fitted with four snow tires or purchase a set of tire
chains for the front tires.
Ensure that all tires are the specified size and brand, and that chains
match the size of the tires.
Winter driving tips
Carry out the necessary preparations and inspections before
driving the vehicle in winter. Always drive the vehicle in a man-
ner appropriate to the prevailing weather conditions.
Preparation for winter