TOYOTA AVALON HYBRID 2017 XX40 / 4.G Owners Manual

391
When trouble arises7
7-1. Essential informationEmergency flashers .......... 392
If your vehicle has to be stopped in an
emergency ...................... 393
7-2. Steps to take in an emergency
If your vehicle needs to be towed ......................... 394
If you think something is wrong .......................... 397
If a warning light turns on or a warning buzzer
sounds ............................ 398
If a warning message is displayed ..................... 407
If you have a flat tire.......... 408
If the hybrid system will not start ........................... 420
If the electronic key does not operate properly........ 422
If the 12-volt battery is discharged ................... 424
If your vehicle overheats ........................ 429
If the vehicle becomes stuck ............................... 433

3927-1. Essential information
Press the switch.
All the turn signal lights will flash.
To turn them off, press the switch
once again.
■Emergency flashers
If the emergency flashers are used for a long time while the hybrid system is
not operating (while the “READY” indicator is not illuminated), the 12-volt \
bat-
tery may discharge.
Emergency flashers
The emergency flashers are used to warn other drivers when the
vehicle has to be stopped in th e road due to a breakdown, etc.

3937-1. Essential information
7
When trouble arises
Steadily step on the brake pedal with both feet and firmly depress it.
Do not pump the brake pedal repeatedly as this will increase the effort
required to slow the vehicle.
Shift the shift lever to N.
If the shift lever is shifted to N
After slowing down, stop the vehicle in a safe place by the road.
Stop the hybrid system.
If the shift lever cannot be shifted to N
Keep depressing the brake pedal with both feet to reduce vehicle
speed as much as possible.
To stop the hybrid system,
press and hold the power
switch for 2 consecutive sec-
onds or more, or press it briefly
3 times or more in succession.
Stop the vehicle in a safe place by the road.
If your vehicle has to be stopped in an
emergency
Only in an emergency, such as if it becomes impossible to stop
the vehicle in the normal way, st op the vehicle using the follow-
ing procedure:
1
2
3
4
3
Press and hold for 2 seconds or more
or press briefly 3 times or more
4
WARNING
■ If the hybrid system has to be turned off while driving
Power assist for the steering wheel will be lost, making the steering wh\
eel
heavier to turn. Decelerate as much as possible before turning off the hybrid
system.
5

3947-2. Steps to take in an emergency
The following may indicate a problem with your transmission. Contact
your Toyota dealer or commercial towing service before towing.
● A warning message for the hybrid system is shown on the multi-
information display and the vehicle does not move.
● The vehicle makes an abnormal sound.
Do not tow with a sling-type truck
to prevent body damage.
If your vehicle needs to be towed
If towing is necessary, we re commend having your vehicle
towed by your Toyota dealer or commercial towing service,
using a wheel-lift type truck or flatbed truck.
Use a safety chain system for all towing, and abide by all state/
provincial and local laws.
Situations when it is necessary to contact dealers before towing
Towing with a sling-type truck

3957-2. Steps to take in an emergency
7
When trouble arises
If your vehicle is transported by a
flatbed truck, it should be tied
down at the locations shown in the
illustration.
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45°.
Do not overly tighten the tie
downs or the vehicle may be dam-
aged.
Towing with a wheel-lift type truck
From the frontFrom the rear
Release the parking brake. Use a towing dolly under the front wheels.
Using a flatbed truck

3967-2. Steps to take in an emergency
WARNING
Observe the following precaution.
Failure to do so may result in death or serious injury.
■When towing the vehicle
■ While towing
● When towing using cables or chains, avoid sudden starts, etc. which place
excessive stress on the towing eyelets, cables or chains. The towing eye-
lets, cables or chains may become damaged, broken debris may hit peo-
ple, and cause serious damage.
● Do not turn the power switch off.
There is a possibility that the steering wheel is locked and cannot be oper-
ated.
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type
truck
● Do not tow the vehicle from the rear when the power switch is off. The
steering lock mechanism is not strong enough to hold the front wheels
straight.
● When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent damage to the vehicle wh en towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
Be sure to transport the vehicle with the
front wheels raised or with all four wheels
raised off the ground. If the vehicle is
towed with the front wheels contacting
the ground, the drivetrain and related
parts may be damaged or electricity gen-
erated by the operation of the motor may
cause a fire to occur depending on the
nature of the damage or malfunction.

3977-2. Steps to take in an emergency
7
When trouble arises
●Fluid leaks under the vehicle.
(Water dripping from the air co nditioning after use is normal.)
● Flat-looking tires or uneven tire wear
● Engine coolant temperature gauge needle continually points higher
than normal.
● Changes in exhaust sound
● Excessive tire squeal when cornering
● Strange noises related to the suspension system
● Pinging or other noises related to the hybrid system
● Engine missing, stumbling or running roughly
● Appreciable loss of power
● Vehicle pulls heavily to one side when braking
● Vehicle pulls heavily to one side when driving on a level road
● Loss of brake effectiveness, spon gy feeling, pedal almost touches
the floor
If you think something is wrong
If you notice any of the follow ing symptoms, your vehicle proba-
bly needs adjustment or repair. Contact your Toyota dealer as
soon as possible.
Visible symptoms
Audible symptoms
Operational symptoms

3987-2. Steps to take in an emergency
If a warning light turns on or a warning
buzzer sounds
Calmly perform the following actions if any of the warning lights
comes on or flashes. If a light comes on or flashes, but then
goes off, this does not necessarily indicate a malfunction in the
system. However, if this continues to occur, have the vehicle
inspected by your Toyota dealer.
Warning light and warning buzzer list
Warning lightWarning light/Details/Actions
Brake system warning light (warning buzzer)*1
• Low brake fluid
• Malfunction in the brake system This light also comes on when the parking brake is not
released. If the light turns off after the parking brake is
fully released the system is operating normally.
→ Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer. Continuing to drive the vehi-
cle may be dangerous.
Charging system warning light
Indicates a malfunction in the vehicle’s charging system
→ Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer.
Low engine oil pressure warning light
Indicates that the engine oil pressure is too low.
→ Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer.
Malfunction indicator lamp
Indicates a malfunction in:
• The hybrid system;
• The electronic engine control system;
• The electronic throttle control system; or
• The hybrid transmission control system
→ Have the vehicle inspected by your Toyota dealer
immediately.

3997-2. Steps to take in an emergency
7
When trouble arises
SRS warning lightIndicates a malfunction in:
• The SRS airbag system;
• The front passenger occupant classification system; or
• The seat belt pretensioner system
→ Have the vehicle inspected by your Toyota dealer
immediately.
ABS warning light
Indicates a malfunction in:
• The ABS; or
• The brake assist system
→ Have the vehicle inspected by your Toyota dealer
immediately.
Electric power steering system warning light (warning
buzzer)
Indicates a malfunction in the EPS (Electric Power Steer-
ing) system
→ Have the vehicle inspected by your Toyota dealer
immediately.
Slip indicator
Indicates a malfunction in:
• The VSC (Vehicle Stability Control) system;
• The TRAC (Traction Control) system; or
• The hill-start assist control system
The light will flash when the ABS, the VSC, the TRAC or
the hill-start assist control system is operating.
→ Have the vehicle inspected by your Toyota dealer
immediately.
Warning lightWarning light/Details/Actions

4007-2. Steps to take in an emergency
(Flashes)
(If equipped)
PCS warning light
• When the warning light flashes (and a buzzer sounds):
Indicates a malfunction in the PCS (Pre-Collision System)
→ Have the vehicle inspected by your Toyota dealer
immediately.
• When the warning light flashes (and a buzzer does not
sound):
Indicates that the PCS (Pre-Collision System) is temporar-
ily unavailable, possibly due to either of the following:
• An area around the radar sensor or camera sensorbeing dirty or covered with condensation, ice, stickers,
etc.
→ Clear the dirt, condensation, ice, stickers, etc.
(→P. 205, 206)
• Radar sensor or camera sensor operational conditions
(such as temperature etc.) being not met
→ Driving is possible in this case. The PCS (Pre-Colli-
sion System) will be enabled if the operational condi-
tions (such as temperature etc.) are met again.
• When the warning light is illuminated: Either the VSC (Vehicle Stability Control) system or PCS
(Pre-Collision System) is disabled or both are disabled.
→ To enable the PCS, enable both the VSC system and
PCS. ( →P. 213, 263)
(Amber)
(If equipped)
LDA (Lane Departure Alert wit h steering control) indica-
tor Indicates a malfunction in the LDA (Lane Departure Alert
with steering control) The light will flash when the LDA
system is operating.
→ P. 231
Warning lightWarning light/Details/Actions