engine TOYOTA AVENSIS 2018 Owners Manual

640What to do if... (Troubleshooting)
AVENSIS_OM_OM20C79E_(EE)
What to do if... (Troubleshooting)
●If you lose your keys or mechanical keys, new genuine keys or mechanical
keys can be made by any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer. (P. 122)
●Vehicles with smart entry & start system
If you lose your electronic keys, the risk of vehicle theft increases signifi-
cantly. Contact any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer immediately. (P. 122)
●Is the key battery weak or depleted? (P. 493)
●Vehicles with smart entry & start system
Is the engine switch in IGNITION ON mode?
When locking the doors, turn the engine switch off. (P. 215)
●Vehicles with smart entry & start system
Is the electronic key left inside the vehicle?
When locking the doors, make sure that you have the electronic key on
your person.
●The function may not operate properly due to the condition of the radio
wave. (P. 123, 152)
●Is the child-protector lock set?
The rear door cannot be opened from inside the vehicle when the lock is
set. Open the rear door from outside and then unlock the child-protector
lock. (P. 136)
If you have a problem, check the following before contacting any
authorized Toyota retailer or Toyota authorized repairer, or any
reliable repairer.
The doors cannot be locked, unlocked, opened or closed
You lose your keys
The doors cannot be locked or unlocked
The rear door cannot be opened

641What to do if... (Troubleshooting)
AVENSIS_OM_OM20C79E_(EE)
●Vehicles with Multidrive
Is the shift lever in P? ( P. 2 0 9 )
●Vehicles with manual transmission
Do you turn the key with the clutch pedal depressed firmly? ( P. 209)
●Is the battery discharged? (P. 595)
●Vehicles with Multidrive
Did you press the engine switch while firmly depressing the brake pedal?
( P. 212)
●Vehicles with manual transmission
Did you press the engine switch while firmly depressing the clutch pedal?
( P. 212)
●Vehicles with Multidrive
Is the shift lever in P? ( P. 2 1 2 )
●Is the electronic key anywhere detectable inside the vehicle? (P. 149)
●Is the steering wheel unlocked? (P. 217)
●Is the electronic key battery weak or depleted?
In this case, the engine can be started in a temporary way. ( P. 592)
●Is the battery discharged? (P. 595)
●Vehicles without smart entry & start system
Is the engine switch in the “ON” position?
If you cannot release the shift lever by depressing the brake pedal with the
engine switch in the “ON” position. ( P. 224)
●Vehicles with smart entry & start system
Is the engine switch in IGNITION ON mode?
If you cannot release the shift lever by depressing the brake pedal with the
engine switch in IGNITION ON mode. ( P. 224)
If you think something is wrong
The engine does not start
(vehicles without smart entry & start system)
The engine does not start
(vehicles with smart entry & start system)
The shift lever cannot be shifted from P even if you depress
the brake pedal (vehicles with Multidrive)

642What to do if... (Troubleshooting)
AVENSIS_OM_OM20C79E_(EE)
●Vehicles without smart entry & start system
It is locked to prevent theft of the vehicle if the key is removed from the
engine switch. ( P. 2 1 0 )
●Vehicles with smart entry & start system
It is locked automatically to prevent theft of the vehicle. ( P. 217)
●Is the window lock switch pressed?
The power window except for the one at the driver’s seat cannot be oper-
ated if the window lock switch is pressed. ( P. 182)
●The auto power off function will be operated if the vehicle is left in ACCES-
SORY or IGNITION ON mode (the engine is not operating) for a period of
time. ( P. 216)
●The seat belt reminder light is flashing
Are the driver and the front passenger wearing the seat belts? ( P. 532)
●The brake system warning light is on
Is the parking brake released? ( P. 230)
Depending on the situation, other types of warning buzzer may also sound.
( P. 530, 537)
The steering wheel cannot be turned after the engine is
stopped
The windows do not open or close by operating the power
window switches
The engine switch is turned off automatically
(vehicles with smart entry & start system)
A warning buzzer sounds during driving

643What to do if... (Troubleshooting)
AVENSIS_OM_OM20C79E_(EE)
●Did anyone inside the vehicle open a door during setting the alarm?
The sensor detects it and the alarm sounds. (P. 89)
To stop the alarm, turn the engine switch to IGNITION ON mode or start the
engine.
●Is the message displayed on the multi-information display?
Check the message on the multi-information display. (P. 537)
●When a warning light turns on or a warning message is displayed, refer to
P. 530, 537.
●Vehicles without spare tire
Stop the vehicle in a safe place and repair the flat tire temporarily with the
emergency tire puncture repair kit. (P. 554)
●Vehicles with spare tire
Stop the vehicle in a safe place and replace the flat tire with the spare tire.
(P. 570)
●Try the procedure for when the vehicle becomes stuck in mud, dirt, or
snow. (P. 603)
An alarm is activated and the horn sounds (if equipped)
A warning buzzer sounds when leaving the vehicle
(vehicles with smart entry & start system)
A warning light turns on or a warning message is displayed
When a problem has occurred
If you have a flat tire
The vehicle becomes stuck

646Alphabetical index
AVENSIS_OM_OM20C79E_(EE)
Care
Aluminum wheels .................. 437
Exterior.................................. 436
Interior ................................... 440
Seat belts .............................. 441
Cargo capacity ......................... 198
Cargo hooks ..................... 418, 420
CD player
*................................ 331
Chains ....................................... 313
Child restraint system ............... 55
Fixed with a seat belt .............. 64
Fixed with an ISOFIX rigid
anchor................................... 69
Fixing the top strap ................. 76
Types of child restraint system
installation method................ 59
Using an anchor bracket ......... 76
Child safety ................................ 54
Airbag precautions .................. 41
Back door precautions .......... 145
Battery precautions ....... 465, 598
Child-protectors..................... 136
Child restraint system ............. 55
Child restraint system
precautions ........................... 62
How your child should wear
the seat belt .......................... 36
Panoramic roof shade
precautions ......................... 432
Power window lock switch .... 182
Power window precautions ... 184
Rear door child-protectors .... 136
Removed key battery
precautions ......................... 495
Seat belt precautions .............. 68
Seat heater
precautions ......................... 407Child-protectors....................... 136
Cleaning ........................... 436, 440
Aluminum wheels.................. 437
Exterior ................................. 436
Interior................................... 440
Seat belts .............................. 441
Clock ......................................... 105
Clutch ....................................... 622
Warning message ................. 540
Coat hooks ............................... 433
Coin box ................................... 417
Condenser ................................ 463
Console box ............................. 414
Coolant
Capacity ................................ 618
Checking ............................... 461
Preparing and checking
before winter....................... 312
Cooling system ........................ 461
Engine overheating ............... 600
Cruise control
Cruise control........................ 289
Warning message ................. 539
Cup holders.............................. 415
Curtain shield airbags ............... 39
Customizable features ............ 629
Daytime running light
system .................................... 238
Defogger
Outside rear view
mirrors ........................ 394, 401
Rear window ................. 394, 401
Windshield .................... 394, 401
Dimension ................................ 606
C
D

647Alphabetical index
AVENSIS_OM_OM20C79E_(EE)
Display
Drive information ........... 108, 112
Fuel consumption
information .......................... 117
LDA (Lane Departure
Alert) ................................... 273
Multi-information
display ........................ 108, 111
Trip information ..................... 117
Warning message ................. 537
Do-it-yourself maintenance .... 446
Door courtesy lights ................ 409
Wattage................................. 625
Doors
Automatic door locking and
unlocking system ................ 136
Back door .............................. 143
Door glasses ......................... 182
Door lock ............................... 132
Outside rear view mirrors ...... 179
Rear door child-protectors .... 136
Side doors ............................. 132
Double locking system.............. 87
Drive information ............. 108, 112
Driver’s seat belt
reminder light ........................ 532
Driving
Break-in tips .......................... 189
Correct posture ....................... 32
Driving in the rain .................. 188
Driving mode select switch ... 220
Procedures............................ 186
Winter driving tips ................. 312
Driving position memory ........ 170
Driving position memory ....... 170
Memory recall function .......... 171Electric power steering
Function ................................ 306
Warning light ......................... 531
Warning message ................. 541
Electronic key
Battery-saving function ......... 152
If the electronic key does not
operate properly ................. 592
Replacing the battery ............ 493
Emergency brake signal ......... 307
Emergency flashers ................ 518
Emergency, in case of
If a warning buzzer
sounds................................ 530
If a warning light turns on...... 530
If a warning message is
displayed ............................ 537
If the electronic key does not
operate properly ................. 592
If the engine will not start ...... 586
If the parking brake cannot
be released......................... 588
If the vehicle battery is
discharged .......................... 595
If you have a flat
tire ............................. 570, 554
If you lose your keys ..... 122, 131
If you think something is
wrong.................................. 528
If your vehicle becomes
stuck ................................... 603
If your vehicle has to be
stopped in an emergency ... 519
If your vehicle needs to be
towed .................................. 521
If your vehicle overheats ....... 600E
*: For vehicles with navigation system or multimedia system, refer to
“Navigation and multimedia system Owner’s manual”.

648Alphabetical index
AVENSIS_OM_OM20C79E_(EE)
Emergency tire puncture
repair kit ................................. 554
Engine
“ACC” position....................... 210
Accessory mode ................... 215
Before stopping the engine
(diesel engine) .................... 189
Compartment ........................ 453
Engine switch ................ 209, 212
Hood ..................................... 450
How to start the
engine......................... 209, 212
Identification number............. 608
Idling time.............................. 189
If the engine will not start ...... 586
If your vehicle has to be
stopped in an emergency ... 519
Ignition switch
(engine switch) ........... 209, 212
Overheating .......................... 600
Engine compartment
cover ....................................... 455
Engine coolant
Capacity ................................ 618
Checking ............................... 461
Preparing and checking
before winter....................... 312
Engine coolant temperature
gauge ...................................... 106
Engine immobilizer system ...... 78
Engine oil
Capacity ................................ 612
Checking ............................... 456
Oil pressure warning
message ............................. 537
Preparing and checking
before winter....................... 312Engine oil maintenance
data ......................................... 459
Engine switch .................. 209, 212
Auto power off function ......... 216
Changing the engine switch
mode .................................. 215
Changing the engine
switch position .................... 210
If your vehicle has to be
stopped in an emergency ... 519
Starting the engine........ 209, 212
Engine switch light
(ignition switch)..................... 409
EPS (Electronic Power Steering)
Function ................................ 306
Warning light ......................... 531
Warning message ................. 541
First-aid kit storage belt .......... 418
Flat tire.............................. 570, 554
Floor mat .................................... 30
Fluid
Brake .................................... 622
Clutch.................................... 622
Multidrive .............................. 620
Steering ................................ 622
Transmission ........................ 620
Washer ................................. 466
Fog lights
Replacing light bulbs..... 505, 515
Switch ................................... 241
Wattage ................................ 625
Follow me home system ......... 237
Front fog lights
Replacing light bulbs............. 505
Switch ................................... 241
Wattage ................................ 625
F

650Alphabetical index
AVENSIS_OM_OM20C79E_(EE)
High mounted stoplight
Replacing .............................. 515
Hill-start assist control ............ 306
Hood.......................................... 450
Warning buzzer ....................... 89
Hooks
Cargo hooks.................. 418, 420
Coat hooks ............................ 433
Retaining hooks
(floor mat) ............................. 30
Horn .......................................... 174
Identification
Engine ................................... 609
Vehicle .................................. 608
Idling time ................................. 189
Ignition switch
(engine switch) .............. 209, 212
Auto power off function ......... 216
Changing the engine
switch mode........................ 215
Changing the engine
switch position .................... 210
If your vehicle has to be
stopped in an emergency ... 519
Starting the engine ........ 209, 212
Ignition switch light
(engine switch light).............. 409
Illuminated entry system......... 411
Immobilizer system ................... 78
Indicators.................................... 98
Initialization
Engine oil maintenance
data..................................... 459
Items to initialize ................... 638
Tire pressure warning
system ................................ 471Inside rear view mirror ............ 176
Instrument panel/
cluster light control....... 106, 114
Intercooler ................................ 463
Interior lights............................ 409
Switch ................................... 410
Wattage ................................ 625
Intrusion sensor ........................ 92
ISOFIX rigid anchors ........... 69, 75
Jack
Positioning a floor jack .......... 452
Vehicle-equipped
jack ..................... 571, 572, 556
Jack handle .............. 571, 572, 556
Jam protection function
Panoramic roof shade........... 431
Power windows ..................... 183
Keyless entry
Smart entry &
start system ........................ 148
Wireless remote control ........ 121
Keys .......................................... 120
Battery-saving function ......... 152
Electronic key ....................... 120
Engine switch................ 209, 212
If the electronic key does not
operate properly ................. 592
If you lose your keys ............. 122
Key number plate.................. 120
Keyless entry ........................ 121
Keys ...................................... 120
Mechanical key ..................... 120
Replacing the battery ............ 493
Warning buzzer..................... 150
Wireless remote control
key...................................... 121
Knee airbag ................................ 39
I
J
K

651Alphabetical index
AVENSIS_OM_OM20C79E_(EE)
Language (multi-information
display) ................................... 631
LDA (Lane Departure Alert) .... 272
Lever
Auxiliary catch lever .............. 450
Hood lock release lever ........ 450
Shift lever ...................... 219, 226
Turn signal lever ................... 229
Wiper lever .................... 243, 247
License plate lights
Light switch ........................... 233
Replacing light bulbs ............. 513
Wattage................................. 625
Light
Automatic High Beam
system ................................ 278
Door courtesy lights .............. 409
Engine switch light ................ 409
Fog light switch ..................... 241
Follow me home system ....... 237
Headlight switch .................... 233
Illuminated entry system ....... 411
Interior lights ......................... 410
Interior light list ...................... 409
Luggage compartment
light ..................................... 144
Personal lights ...................... 410
Replacing light bulbs ............. 501
Trunk light ............................ 140
Turn signal lever ................... 229
Vanity lights........................... 427
Wattage................................. 625
Light bulbs
Replacing .............................. 501
Wattage................................. 625Lock steering column ..... 210, 217
Luggage compartment
Auxiliary box ......................... 421
Cargo hooks ......................... 420
Extending a space ................ 430
Luggage cover ...................... 422
Separation net ...................... 424
Luggage cover ......................... 422
Maintenance
Do-it-yourself maintenance ... 446
Maintenance data ................. 606
Maintenance requirements ... 443
Malfunction indicator lamp ..... 530
Manual air conditioning
system .................................... 392
Manual headlight leveling
dial .......................................... 236
Manual transmission ............... 226
Meter
Indicators ................................ 98
Instrument cluster light
control......................... 106, 114
Meters ................................... 104
Multi-information
display ........................ 108, 111
Warning lights ....................... 530
Warning messages ............... 537
Microphone .............................. 363
Mirrors
Inside rear view mirror .......... 176
Outside rear view mirror
defoggers ................... 394, 401
Outside rear view mirrors...... 179
Vanity mirrors........................ 427
L
M

652Alphabetical index
AVENSIS_OM_OM20C79E_(EE)
MP3 disc*................................. 331
Multidrive .................................. 219
Multimedia system
*
Multi-information
display
Drive information ........... 108, 112
Language .............................. 631
LDA (Lane Departure
Alert) ................................... 273
Set up............................ 109, 114
Trip information ..................... 117
Warning messages ............... 537
Navigation system
*
Odometer .................................. 106
Oil
Engine oil .............................. 612
Manual transmission oil ........ 621
Opener
Back door .............................. 143
Fuel filler door ....................... 248
Hood ..................................... 450
Trunk ..................................... 139
Outside rear view mirrors ....... 179
Adjusting and folding............. 179
Adjustment ............................ 179
Folding .................................. 180
Outside rear view mirror
defoggers.................... 394, 401
Outside temperature
display .................................... 105
Overhead console.................... 414
Overheating .............................. 600Paddle shift switches ...... 221, 222
Panoramic roof shade
Jam protection function......... 431
Operation .............................. 431
Parking brake
Operation .............................. 230
Parking brake engaged
warning buzzer ................... 532
Parking brake engaged
warning message ............... 542
PCS (Pre-Crash Safety
system)
Function ................................ 259
Warning light ......................... 531
Warning message ................. 539
Personal lights ......................... 409
Switch ................................... 410
Wattage ................................ 625
Power heater ............................ 405
Power outlet ............................. 428
Power steering
(Electric Power
Steering system) ................... 306
Warning light ......................... 531
Warning message ................. 541
Power windows
Jam protection function......... 183
Operation .............................. 182
Window lock switch............... 182
Pre-Crash Safety system
(PCS)
Function ................................ 259
Warning light ......................... 531
Warning message ................. 539
N
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