system key malfunction TOYOTA C-HR 2018 1.G Owners Manual

751-3. Theft deterrent system
1
For safety and security
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■System maintenance
The vehicle has a maintenance-free type engine immobilizer system.
■ Conditions that may cause the system to malfunction
●If the grip portion of the key is in contact with a metallic object
● If the key is in close proximity to or touching a key to the security system
(key with a built-in transponder chip) of another vehicle
■ Certifications for the engine immobilizer system
FCC ID: MOZRI-42BTY
For vehicles sold in the U.S.A.
This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) This device may not cause harmful interfer-
ence, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
For vehicles sold in Canada
This device complies with Industry Canada licence-exempt RSS standard(s).
Operation is subject to the following two conditions: (1) this device may not
cause interference, and (2) this device must accept any interference, includ-
ing interference that may cause undesired operation of the device.
FCC ID: NI4TMIMB-3
For vehicles sold in the U.S.A.
This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) This device may not cause harmful interfer-
ence; and (2) This device must accept any interference received, including
interference that may cause undesired operation.
Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
For vehicles sold in Canada
This device complies with Industry Canada licence-exempt RSSs. Operation
is subject to the following two conditions: (1) This device may not cause inter-
ference; and (2) This device must accept any interference, including interfer-
ence that may cause undesired operation of the device.
NOTICE
■ To ensure the system operates correctly
Do not modify or remove the system. If modified or removed, the proper
operation of the system cannot be guaranteed.

802. Instrument cluster
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*1: These lights turn on when the engine switch is turned to the “ON” position(vehicles without a smart key system) or IGNITION ON mode (vehicles
with a smart key system) to indicate that a system check is being per-
formed. They will turn off after the engine is started, or after a few seconds.
There may be a malfunction in a system if a light does not come on, or if
the lights do not turn off. Have the vehicle inspected by your Toyota dealer.
*2: The light comes on to indicate a malfunction.
*3: The light flashes to indicate a malfunction.
*3Parking brake indicator (U.S.A.) P. 410
*3Parking brake indicator (Canada) P. 410
Low fuel level warning light P. 411
Driver’s and front passenger’s seat belt
reminder lightP. 4 1 1
Rear passengers’ seat belt reminder lights (on
the center panel)
P. 4 1 1
*1Tire pressure warning light
P. 411
*1Master warning lightP. 412
Warning lightsPages

822. Instrument cluster
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*1: These lights turn on when the engine switch is turned to the “ON” position(vehicles without a smart key system) or IGNITION ON mode (vehicles
with a smart key system) to indicate that a system check is being per-
formed. They will turn off after the engine is started, or after a few seconds.
There may be a malfunction in a system if a light does not come on, or if
the lights do not turn off. Have the vehicle inspected by your Toyota dealer.
*2: In order to confirm operation, the BS M outside rear view mirror indicators
illuminate in the following situations:
• When the engine switch is turned to the “ON” position (vehicles without a smart key system) or IGNITION ON mode (vehicles with a smart key
system), the BSM function is enabled on the screen of the multi-
information display.
• When the BSM function is enabled on the screen of the multi- information display, the engine switch is turned to the “ON” position
(vehicles without a smart key system) or IGNITION ON mode (vehicles
with a smart key system).
If the system is functioning correctly, the BSM outside rear view mirror indi-
cators will turn off after a few seconds.
If the BSM outside rear view mirror indicators do not illuminate or do not
turn off, there may be a malfunction in the system.
If this occurs, have the vehicle inspected by your Toyota dealer.
*3: The light flashes to indicate that the system is operating.
*4: The light turns on when the system is off.
*1VSC off indicator P. 280
*1, 4PCS warning light (if equipped) P. 215
*1“AIR BAG ON/OFF” indicator (on the center
panel) (if equipped) P. 4 6
IndicatorsPages

832. Instrument cluster
2
Instrument cluster
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*: These lights turn on when the engine switch is turned to the “ON” position(vehicles without a smart key system) or IGNITION ON mode (vehicles
with a smart key system) to indicate that a system check is being per-
formed. They will turn off after the engine is started, or after a few seconds.
There may be a malfunction in a system if a light does not come on, or if
the lights do not turn off. Have the vehicle inspected by your Toyota dealer.
Indicators and symbols displaye d on the multi-information dis-
play
IndicatorsPages
*Brake hold operated indicator P. 182
*Brake hold standby indicatorP. 182
LDA indicator P. 230
Cruise control indicator P. 236
Cruise control “SET” indicator P. 236
Radar cruise control indicator P. 236
“SPORT” indicator P. 251
“ECO MODE” indicator P. 251
Eco Driving Indicator Light P. 85
Low outside temperature indicator P. 86

882. Instrument cluster
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The brightness of the instrument panel lights can be adjusted.
Brighter
Darker
■ The meters and display illuminate when
Vehicles without a smart key system:
The engine switch is in the “ON” position.
Vehicles with a smart key system:
The engine switch is in IGNITION ON mode.
■ Outside temperature display
●In the following situations, the correct outside temperature may not be dis-
played, or the display may take longer than normal to change.
• When stopped, or driving at low speeds (less than 16 mph [25 km/h])
• When the outside temperature has changed suddenly (at the entrance/
exit of a garage, tunnel, etc.)
● If “ − −” is displayed continuously, the system may be malfunctioning. Take
your vehicle to your Toyota dealer.
Instrument panel light control
NOTICE
■ To prevent damage to the engine and its components
● Do not let the indicator needle of the tachometer enter the red zone, which
indicates the maximum engine speed.
● The engine may be overheating if the engine coolant temperature gauge
enters the red zone (“H”). In this case, immediately stop the vehicle in a
safe place, and check the engine after it has cooled completely. ( →P. 443)

1043-1. Key information
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NOTICE
■To prevent key damage
● Do not drop the keys, subject them to strong shocks, or bend them.
● Do not expose the keys to high temperatures for long periods of time.
● Do not get the keys wet or wash them in an ultrasonic washer, etc.
● Do not attach metallic or magnetic materials to the keys or place the keys
close to such materials.
● Do not disassemble the keys.
● Do not attach a sticker or anything else to the surface of the electronic key
and key (with a wireless remote control function).
● Vehicles with a smart key system: Do not place the keys near objects that
produce magnetic fields, such as TVs, audio systems and induction cook-
ers, or medical electrical equipment, such as low-frequency therapy equip-
ment.
■ Carrying the electronic key on your person (vehicles with a smart key
system)
Carry the electronic key 3.9 in. (10 cm) or more away from electric appli-
ances that are turned on. Radio waves emitted from electric appliances
within 3.9 in. (10 cm) of the electronic key may interfere with the key, caus-
ing the key to not function properly.
■ In case of a smart key system malfunction or other key-related prob-
lems (vehicles with a smart key system)
Take your vehicle with all the electronic keys provided with your vehicle to
your Toyota dealer.
■ When an electronic key is lost (vehicles with a smart key system)
If the electronic key remains lost, the risk of vehicle theft increases signifi-
cantly. Visit your Toyota dealer immediately with all remaining electronic
keys that was provided with your vehicle.

1193-2. Opening, closing and locking the doors
3
Operation of each component
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Alarms and warning messages
A combination of exterior and interior buzzers as well as warning message\
s
shown on the multi-information display are used to prevent theft of the vehicle
and accidents resulting from erroneous operation. Take appropriate mea-
sures based on the displayed message. ( →P. 418)
When only an alarm sounds, circumstances and correction procedures are as
follows.
■ When “Smart Key System malfunct ion. See owner’s manual” is dis-
played on the multi-information display
The system may be malfunctioning. Have the vehicle inspected by your
Toyota dealer immediately.
AlarmSituationCorrection procedure
Exterior buzzer sounds
once for 5 secondsAn attempt was made
to lock the vehicle while
a door was open.Close all of the doors
and lock the doors
again.
Interior buzzer sounds
continuously
The engine switch was
turned to ACCESSORY
mode while the driver’s
door was open (or the
driver’s door was
opened while the
engine switch was in
ACCESSORY mode).
Turn the engine switch
off and close the
driver’s door.

1393-4. Adjusting the steering wheel and mirrors
3
Operation of each component
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■Mirror angle can be adjusted when
Vehicles without a smart key system:
The engine switch is in the “ACC” or “ON” position.
Vehicles with a smart key system:
The engine switch is in ACCESSORY or IGNITION ON mode.
■ When the mirrors are fogged up
The outside rear view mirrors can be cleared using the mirror defoggers. Turn
on the rear window defogger to turn on the outside rear view mirror defog-
gers. ( →P. 293)
■ Using the automatic folding/extending mi rror function in cold weather (if
equipped)
When the automatic folding/extending mirror function is used in cold weather,
the outside rear view mirrors could freeze up and automatic folding and
extension may not be possible. In this event, remove any ice and snow from
the outside rear view mirror, then operate the mirror manually by using the
mirror fold switch or moving the mirror by hand.
■ Customization
The automatic mirror folding and extending operation can be changed.
(Customizable features: →P. 474)
WARNING
■Important points while driving
Observe the following precautions while driving.
Failure to do so may result in loss of control of the vehicle and cause an
accident, resulting in death or serious injury.
● Do not adjust the mirrors while driving.
● Do not drive with the mirrors folded.
● Both the driver and passenger side mirrors must be extended and properly
adjusted before driving.
■ When a mirror is moving
To avoid personal injury and mirror malfunction, be careful not to get your
hand caught by the moving mirror.
■ When the mirror de foggers are operating
Do not touch the rear view mirror surfaces, as they can become very hot
and burn you.

1684-2. Driving procedures
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Steering lock
After turning the engine switch off and opening and closing the doors, the
steering wheel will be locked due to the steering lock function. Operating the
engine switch again automatically cancels the steering lock.
■ When the steering lock cannot be released
■ Steering lock motor o verheating prevention
To prevent the steering lock motor from overheating, the motor may be sus-
pended if the engine is turned on and off repeatedly in a short period of time.
In this case, refrain from operating the engine. After about 10 seconds, the
steering lock motor will resume functioning.
■ When the “Entry & Start System Ma lfunction. See Owner’s Manual.” is
displayed on the mult i-information display
The system may be malfunctioning. Have the vehicle inspected by your
Toyota dealer immediately.
■ If the electronic key battery is depleted
→P. 373
■ Operation of the engine switch
●If the switch is not pressed shortly and firmly, the engine switch mode may
not change or the engine may not start.
● If attempting to restart the engine immediately after turning the engine
switch off, the engine may not start in some cases. After turning the engine
switch off, please wait a few seconds before restarting the engine.
■ If the smart key system has been deactivated in a customized setting
→P. 436 “Push ENGINE Switch while Turning The
Steering Wheel in Either Direction.” will be
displayed on the multi-information display.
Check that the shift lever is set in P. Press
the engine switch while turning the steer-
ing wheel left and right.

1734-2. Driving procedures
4
Driving
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■Gear step functions
●You can choose from 7 levels of engine braking force.
● A lower gear step will provide greater engine braking force than a higher
gear step, and the engine speed will also increase.
■ If the 7-speed sport sequential shif tmatic mode indicator does not come
on even after shifting the shift lever to M
This may indicate a malfunction in the continuously variable transmission
system. Have the vehicle inspected by your Toyota dealer immediately.
(In this situation, the transmission will operate in the same manner as when
the shift lever is in D.)
■ When the vehicle comes to a stop with the shift lever in the M position
● The transmission will automatically downshift to M1 once the vehicle is
stopped.
● After a stop, the vehicle will start off in M1.
● When the vehicle is stopped, the transmission is set at M1.
■ When driving with dynamic radar cruise control with full-speed range
activated
Even when performing the following actions with the intent of enabling engine
braking, engine braking will not activate because cruise control will not be
canceled.
● When switching the driving mode to sport mode while driving in D position.
(→P. 251)
■ Downshifting restrictions warning buzzer
To help ensure safety and driving performance, downshifting operation may
sometimes be restricted. In some circumstances, downshifting may not be
possible even when the shift lever is operated. (A buzzer will sound twice.)
■ Shift lock system
The shift lock system is a system to prevent accidental operation of the shift
lever in starting.
The shift lever can be shifted from P only when the engine switch is in the
“ON” position (vehicles without a smart key system) or IGNITION ON mode
(vehicles with a smart key system), and the brake pedal is being depressed.