glove box TOYOTA CAMRY 2003 XV30 / 7.G Warranty And Maintenance Guide
[x] Cancel search | Manufacturer: TOYOTA, Model Year: 2003, Model line: CAMRY, Model: TOYOTA CAMRY 2003 XV30 / 7.GPages: 35, PDF Size: 0.72 MB
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tToyota, our top priority is always our customers. We know
your Toyota is an important part of your life and something you
depend on every day. That’s why we’re dedicated to building
products of the highestquality and reliability.
Our excellent warranty coverage is evidence that we stand behind the
quality of our vehicles. We’re confident
— as you should be— that your
Toyota will provide you with many years of enjoyable driving.
To further demonstrate our commitment to our customers’ satisfaction,
occasionally we may establish a special policy adjustment to pay for spe-
cific repairs that are no longer covered by warranty. When we establish
such a policy adjustment, we mail details to all applicable owners we
have on record. That’s why it’s important to send in the card at the back
of this booklet if you change your address or if you’ve purchased this
vehicle from a previous owner.
To provide you with added protection against unexpected service costs,
we offer Toyota Extra Care vehicle service agreements and Toyota Auto
Care pre-paid maintenance programs. Both offer plans to meet a widevariety of needs. Your dealership can help you select the plan that’s best
for you.
Our goal is for every Toyota customer to enjoy outstanding quality,
dependability and peace of mind throughout their ownership experi-
ence. We want you to be a satisfied member of the Toyota family for
many miles to come.
This booklet describes the terms of Toyota warranty coverage
as well as general owner responsibilities. A separate publication
found in your glove box, the Scheduled Maintenance Guide,
describes your vehicle’s maintenance requirements. Be sure to
review this publication carefully, since proper maintenance is
required to ensure that warranty coverage remains intact.
All information in this booklet is the latest available at the time of pub-
lication and, with the exception of the emission control warranties, is
subject to change without notice.
A
Introduction2
Satisfaction Down the Road
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case be reviewed through the program, complete the customer claim
form in the Owner's Warranty Rights Notificationbooklet (found in your
glove box) and mail it to:
National Center for Dispute Settlement
P.O. Box 561109
Dallas, TX 75356-1109
If you would like to request a customer claim form, call the Toyota
Customer Assistance Center at (800) 331-4331. When you call, please
have your vehicle identification number, the current mileage on your
Toyota and the names of your selling and servicing dealerships.
Important:You must use the Dispute Settlement Program before seeking
remedies through a court action pursuant to the Magnuson-Moss
Warranty Act. You may also be required to use the Dispute Settlement
Program before seeking remedies under the “Lemon Laws” of your state.
Please check the appropriate page of the Owner’s Warranty Rights
Notificationbooklet for the requirements applicable to your state.This information about the Dispute Settlement Program is correct
as of the date of printing. However, the program may be changed
without notice. For the most current information about the Dispute
Settlement Program, call the Toyota Customer Assistance Center at
(800) 331-4331.
Introduction5
If You Need Assistance
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If a dispute arises regarding your warranty coverage, please follow the
steps described under “If You Need Assistance” on pages 4–5. Please
note that you must use the Dispute Settlement Program before seeking
remedies through a court action pursuant to the Magnuson-Moss
Warranty Act. You may also be required to use the Dispute Settlement
Program before seeking remedies under the “Lemon Laws” of your state.
Please check the appropriate page of the Owner’s Warranty Rights
Notificationbooklet (located in your glove box) for the requirements
applicable to your state.
Your Warranties in Detail13
New Vehicle Limited Warranty
DISPUTE RESOLUTION
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OBTAINING WARRANTY SERVICEORIGINAL EQUIPMENT TIRE MANUFACTURERS
The tires that come as original equipment on your vehicle are warranted
by their manufacturer and not Toyota. A separate warranty statement for
the tires is in your glove box.
To obtain service for a tire defect, take the tire to an authorized dealer
of the tire manufacturer. (Refer to your local phone directory for dealer
locations.) Your Toyota dealer may also be able to assist you in obtaining
warranty service from the manufacturer.
For additional warranty information or service assistance, contact the
tire manufacturer directly.
Your Warranties in Detail26
Ti r e Li m ited Warranty
Bridgestone/Firestone
One Bridgestone Park
Nashville, TN 37214
(800) 847-3272
Continental General Tire
1800 Continental Blvd.
Charlotte, NC 28273
(800) 847-3349
Goodyear Dunlop Tires
North America, Ltd.
P.O. Box 1109
Buffalo, NY 14240
(800) 548-4714
Goodyear Tire and Rubber Co.
1144 East Market Street
Akron, OH 44316
(800) 321-2136Michelin/BFGoodrich
P.O. Box 19001
Greenville, SC 29602
(800) 847-3435
Toyo Tire (U.S.A.) Corporation
6261 Katella Ave., Ste. 2B
Cypress, CA 90630
(800) 442-8696
Yo kohama Tire Corporation
601 South Acacia Avenue
Fullerton, CA 92831
(800) 722-9888