TOYOTA CAMRY 2008 XV40 / 8.G Warranty And Maintenance Guide

YOUR WARRANTY RIGHTS
AND OBLIGATIONS
Excluding Camry PZEV, vehicles equipped with a California Certified
Emission Control System that are sold, registered and operated
in California or any state that adopts California emission warranty
provisions are covered by this warranty. Currently, Connecticut,
Maine, Massachusetts, Pennsylvania, Rhode Island and Vermont
are the other states to which this warranty applies. Vehicles cov-
ered by this warranty are also covered by the Federal Emission
Control Warranty (see page 14). The California Air Resources Board (CARB) and Toyota are pleased to
explain the emission control system warranty for your 2008 vehicle.
In California, new motor vehicles must be designed, built and equipped
to meet the state’s stringent anti-smog standards. CARB regulations
require that Toyota must warrant the emission control system on your
vehicle for the time periods indicated on the next page, provided there
has been no abuse, neglect or improper maintenance of your vehicle.
Your emission control system may include parts such as the fuel injec-
tion system, ignition system, catalytic converter and engine computer.
Also included may be hoses, belts, connectors and other emissions-
related assemblies.
Where a warrantable condition exists, Toyota will repair your vehicle at
no cost to you, including diagnosis, parts and labor.
Your Warranties in Detail20
CALIFORNIA EMISSION CONTROL WARRANTY
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1) For three years or 50,000 miles, whichever occurs first:*
•If your vehicle fails a smog-check test, all necessary repairs and
adjustments will be made by Toyota to ensure that your vehicle
passes the test. This is your Emission Control System PERFOR-
MANCE WARRANTY.
•If an emissions-related part listed on pages 15–16 is defective,
the part will be repaired or replaced by Toyota. This is your
SHORT-TERM Emission Control System DEFECT WARRANTY.
Specific components may have longer coverage under the terms
of the Powertrain Warranty.
2) For seven years or 70,000 miles, whichever occurs first:*
•If an emissions-related part listed on pages 22–23 is defective,
the part will be repaired or replaced by Toyota. This is your
LONG-TERM Emission Control System DEFECT WARRANTY. You are responsible for performance of the required maintenance indi-
cated in the
Owner’s Manual and the Scheduled Maintenance Guide.
Toyota recommends that you retain all receipts covering maintenance
on your vehicle, but Toyota cannot deny warranty coverage solely for
the lack of receipts or your failure to ensure the performance of all
scheduled maintenance.
You are responsible for presenting your vehicle to a Toyota dealership
as soon as a problem exists. The warranty repairs should be completed
in a reasonable amount of time, not to exceed 30 days.
You should also be aware that Toyota may deny you warranty coverage
if your vehicle or a part has failed due to abuse, neglect, improper
maintenance or unapproved modifications.
If you have any questions regarding your warranty rights and respon-
sibilities, you should contact the Toyota Customer Experience Center
at (800) 331-4331 or the California Air Resources Board, Mobile Source
Control Division, at 9528 Telstar Avenue, P.O. Box 8001, El Monte, CA
91734-8001.
MANUFACTURER’S WARRANTY COVERAGE OWNER’S WARRANTY RESPONSIBILITIES
Your Warranties in Detail21
CALIFORNIA EMISSION CONTROL WARRANTY
*For Camry 4-cylinder models certified as partial zero-emission vehicles (PZEV)
that are sold, registered and operated in California, Connecticut, Maine,
Massachusetts, New Hampshire, New Jersey, New York, Rhode Island or
Vermont, all emissions components are covered for 15 years or 150,000 miles,
whichever occurs first, for performance and defect.
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WHAT IS NOT COVERED PARTS LIST: LONG-TERM EMISSION DEFECT WARRANTY
These warranty obligations do not apply to failures or noncompliance
caused by:
•The use of replacement parts not certified in accordance with
aftermarket parts certification regulations.
•The use of replacement parts not equivalent in quality or design
to original equipment parts.
Provisions under the “What Is Not Covered” section of the New Vehicle
Limited Warranty also apply to this warranty. The parts listed here are covered for seven years or 70,000 miles from
the vehicle’s in-service date, whichever occurs first.*
Air/Fuel Metering System
•
Air pump on Land Cruiser, Tacoma equipped with 2TR-FE, 4Runner
equipped with 2UZ-FE
•Engine control computer (engine control module)
•Throttle body
Air Induction System
•
Intake manifold and intake air surge tank
Your Warranties in Detail22
CALIFORNIA EMISSION CONTROL WARRANTY
*For Camry 4-cylinder models certified as partial zero-emission vehicles (PZEV)
that are sold, registered and operated in California, Connecticut, Maine,
Massachusetts, New Hampshire, New Jersey, New York, Rhode Island or
Vermont, all emissions components are covered for 15 years or 150,000 miles,
whichever occurs first, for performance and defect.
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Catalyst System
•
Catalytic converter (warm-up three-way catalyst)
•Exhaust center pipe on Highlander, RAV4, Sienna
•Exhaust front pipe on Avalon, Camry, Camry PZEV, Camry Solara,
Corolla, Corolla Matrix, FJ Cruiser, Land Cruiser, Tacoma, Yaris,
4Runner
•Exhaust front pipe no. 2 on FJ Cruiser, Land Cruiser, Tacoma
equipped with 1GR-FE, 4Runner
•Exhaust manifold on Avalon, Camry, Camry PZEV, Camry Solara,
FJ Cruiser, Highlander, Land Cruiser, RAV4, Sienna, Tacoma
equipped with 1GR-FE, 4Runner
•Exhaust manifold gasket on Land Cruiser
Evaporative Control System
•
Charcoal canister on Avalon, Camry, Camry PZEV, Camry Solara,
FJ Cruiser, Highlander, RAV4, Sienna, Yaris, 4Runner
•Fuel tank
Ignition System
•
Knock sensor on Camry equipped with 2GR-FE, Camry Solara,
FJ Cruiser, Land Cruiser, Sienna, Tacoma equipped with 1GR-FE,
4Runner
Your Warranties in Detail23
CALIFORNIA EMISSION CONTROL WARRANTY
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MAINTENANCE REPLACEMENT PARTS
You are responsible for performance of the required maintenance indi-
cated in the
Owner’s Manualand the Scheduled Maintenance Guide.
Toyota will not deny a warranty claim solely because you do not have
records to show that you maintained your vehicle. However, any failure
or noncompliance caused by lack of maintenance is not covered by this
warranty.
When maintenance and repairs are paid for by you, these services
may be performed by you or by any automotive service provider you
choose. Toyota will not deny a warranty claim solely because you
used a service provider other than a Toyota dealership for mainte-
nance and repairs. However, any failure or noncompliance caused by
improper maintenance or repairs is not covered by this warranty. To ensure optimum performance and maintain the quality built into
your vehicle’s emission control systems, Toyota recommends the use
of Genuine Toyota Parts when servicing or repairing the systems.
Warranty coverage is not dependent upon the use of any particular
brand of replacement parts and you may elect to use non-Genuine
Toyota Parts for maintenance and repairs. However, use of replace-
ment parts that are not equivalent in quality to Genuine Toyota Parts
may impair the effectiveness of the emission control systems.
If you use replacement parts that have maintenance or replacement
schedules different from those of Genuine Toyota Parts, you must
follow the maintenance and replacement schedules for the parts you
are using. In addition, you should ensure that such parts are warranted
by their manufacturers to be equivalent to Genuine Toyota Parts.
Your Warranties in Detail24
CALIFORNIA EMISSION CONTROL WARRANTY
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If your vehicle fails a smog-check test, you may make a claim under
the Emission Performance Warranty. To do so, take your vehicle to an
authorized Toyota dealership and present a copy of the smog-check test
report. Also, take your maintenance records in case they are needed.
If your claim qualifies for coverage, the dealership will repair your vehi-
cle within 30 days (unless a shorter period is required by law). If your
claim is denied, Toyota will notify you in writing of the reason within
the same period. If we fail to do so, we will repair your vehicle free of
charge. The only exceptions allowed are when you request or agree to
a delay, or when a delay is caused by factors beyond the control of
Toyota or the dealership.
For information on how to obtain service under the Emission Defect
Warranty, see page 30, “Obtaining Warranty Service.” If a Toyota dealership is unable to complete repairs on your vehicle
within 30 days, you may have the repairs made under Toyota’s
provisions for emergency warranty repairs. See page 30 for details.
IF YOUR VEHICLE FAILS A SMOG-CHECK TEST REPAIR DELAYS
Your Warranties in Detail25
CALIFORNIA EMISSION CONTROL WARRANTY
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IF YOU HAVE QUESTIONS
If you have questions or concerns about your vehicle’s California emis-
sion warranty coverage, please follow the steps described under “If You
Need Assistance” on pages 4–5. You may also request information
from or report complaints to: California Air Resources Board
Mobile Source Control Division
9528 Telstar Avenue
P.O. Box 8001
El Monte, CA 91734-8001
(800) 242-4450
Your Warranties in Detail26
CALIFORNIA EMISSION CONTROL WARRANTY
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The tires that come as original equipment on your vehicle are warrant-
ed by their manufacturer and not Toyota. A separate warranty statement
for the tires is in your glove box.
To obtain service for a tire defect, take the tire to an authorized dealer
of the tire manufacturer. (Refer to your local phone directory for dealer
locations.) Your Toyota dealer may also be able to assist you in obtain-
ing warranty service from the manufacturer.
For additional warranty information or service assistance, contact the
tire manufacturer directly.
OBTAINING WARRANTY SERVICE ORIGINAL EQUIPMENT TIRE MANUFACTURERS
Your Warranties in Detail27
TIRE LIMITED WARRANTY
BF Goodrich
One Park Way South
P.O. Box 19001
Greenville, SC 29602
(877) 788-8899
Bridgestone/Firestone
535 Marriott Drive
Nashville, TN 37214
Bridgestone: (800) 847-3272
Firestone: (800) 356-4644
Continental Tire of
North America
1800 Continental Blvd.
Charlotte, NC 28273
(800) 847-3349
Dunlop Tires
1144 East Market Street
Akron, OH 44316
(800) 321-2136 Goodyear Tire and Rubber Co.
1144 East Market Street
Akron, OH 44316
(800) 321-2136
Michelin North America
One Park Way South
P.O. Box 19001
Greenville, SC 29602
(800) 847-3435
Pirelli Tire North America
100 Pirelli Drive
Rome, GA 30162
(800) 747-3554
Toyo Tire (U.S.A.) Corporation
6261 Katella Ave., Suite 2B
Cypress, CA 90630
(800) 442-8696
Yokohama Tire Corporation
601 South Acacia Avenue
Fullerton, CA 92831
(800) 722-9888
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GENERAL INFORMATION WHERE TO GO FOR MAINTENANCE
You are responsible for ensuring that your Toyota is operated and
maintained according to the instructions in the
Owner’s Manualand
the
Scheduled Maintenance Guide.
You should keep detailed records of vehicle maintenance, since under
some circumstances they may be required for warranty coverage. These
records should include date of service, mileage at time of service and a
description of service performed and/or parts installed. For your conve-
nience, a maintenance log is included in the
Scheduled Maintenance
Guide
. If you sell your vehicle, you should give your maintenance
records to the new owner.
Toyota will not deny a warranty claim solely because you do not have
records to show that you maintained your vehicle. However, damage or
failures caused by lack of proper maintenance are not covered under
warranty. You may have maintenance performed on your vehicle by any qualified
person or facility. However, Toyota recommends having maintenance
performed by an authorized Toyota dealership.
Toyota dealership technicians are specially trained to maintain and repair
Toyota vehicles. They stay current on the latest service information
through Toyota technical bulletins, service publications and training
courses. Many are also certified through the Toyota Certification
Program, which involves a series of rigorous written examinations. Feel
free to ask any Toyota dealership to show you its technicians’ credentials.
You can be confident you’re getting the best possible service for your
vehicle when you take it to a Toyota dealership. Plus, a Toyota dealer-
ship will always use Genuine Toyota Parts designed specifically for your
vehicle.
Your Responsibilities28
OPERATION AND MAINTENANCE
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Warranty coverage is not dependent upon the use of any particular
brand of replacement parts. However, Toyota recommends using only
Genuine Toyota Parts when you need to replace a part on your vehicle.
Like all Toyota products, Genuine Toyota Parts are built to the highest
standards of quality, durability and performance. They are also
designed to fit your vehicle’s exact specifications.
Your Toyota dealership maintains an extensive inventory of Genuine
Toyota Parts to meet your vehicle service needs. And because it is
linked electronically to Toyota’s Parts Distribution Centers, the dealer-
ship has quick access to any parts it may not have in stock.
Genuine Toyota Parts are covered by their own warranty (see your
dealer for details) or the remainder of any applicable New Vehicle
Limited Warranty, whichever is longer. Non-Genuine Toyota Parts,
or any damage or failures resulting from their use, are not covered
by any Toyota warranty.
REPLACEMENT PARTS
Your Responsibilities29
OPERATION AND MAINTENANCE
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