TOYOTA CAMRY HV 2009 Owners Manual

When trouble arises5
341
5-1. Essential information .... 342If your vehicle needs to be towed ........................ 342
If you think something is wrong ............................. 345
Event data recorder ......... 346 5-2. Steps to take in an
emergency .................... 348
If a warning light turns on or a warning buzzer
sounds... ....................... 348
If a warning message is displayed........................ 357
If you have a flat tire......... 368
If the hybrid system will not start .......................... 378
If the shift lever cannot be shifted from P................. 380
If you lose your keys ........ 381
If the electronic key does not operate properly....... 382
If the vehicle’s 12-volt battery is discharged ...... 385
If your vehicle overheats ....................... 389
If the vehicle becomes stuck .............................. 393

342
5-1. Essential information
If your vehicle needs to be towed
Before towingThe following may indicate a problem with your transmission. Contact
your Toyota dealer before towing.
● The hybrid system is operating, but the vehicle will not move.
● The vehicle makes an abnormal sound.
If towing is necessary, we recommend having your vehicle towed by
your Toyota dealer or a commerci al towing service, using a lift-type
truck or a flat bed truck.
Use a safety chain system for all to wing, and abide by all state/pro-
vincial and local laws.
If towing from the front, the vehic le's rear wheels and axles must be
in good condition. (→P. 343)
If they are damaged, use a towing dolly or flat bed truck.

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When trouble arises
343
5-1. Essential information
Towing with a sling-type truck
Towing with a wheel-lift type truck from the front
Release the parking brake.
NOTICE
■To prevent body damage
Do not tow with a sling-type truck, either from the front or rear.
NOTICE
■To prevent damaging the vehicle
When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.

344 5-1. Essential information
Towing with a wheel-lift type truck from the rearUse a towing dolly under the
front wheels.
Using a flat bed truckIf you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45°.
Do not overly tighten the tie
downs or the vehicle may be
damaged.
NOTICE
■To prevent causing serious damage to the transmission
Never tow this vehicle from the rear with the front wheels on the ground.

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5-1. Essential information
If you think something is wrong
If you notice any of the following symptoms, your vehicle probably
needs adjustment or repair. Contact your Toyota dealer as soon as
possible.
■ Visible symptoms
●Fluid leaks under the vehicle
(Water dripping from the air cond itioning after use is normal.)
● Flat-looking tires or uneven tire wear
● Engine coolant temperature ga uge needle continually points
higher than normal
■ Audible symptoms
●Changes in exhaust sound
● Excessive tire squeal when cornering
● Strange noises related to the suspension system
● Pinging or other noises related to the hybrid system
■ Operational symptoms
●Engine missing, stumbling or running rough
● Appreciable loss of power
● Vehicle pulls heavily to one side when braking
● Vehicle pulls heavily to one side when driving on a level road
● Loss of brake effectiveness, s pongy feeling, pedal almost
touches the floor

346
5-1. Essential information
Event data recorder
In a crash or a near car crash eventThe SRS airbag sensor assembly c ontains the EDR. In a crash or a
near car crash event, this device may record some or all of the follow-
ing information:
● Gasoline engine speed
● Whether the brake pedal was applied or not
● Vehicle speed
● To what extent the accelerator pedal was depressed
● Position of the transmission shift lever
● Whether the driver and front passenger wore seat belts or not
● Driver's seat position
● Front passenger’s occupant classification
● SRS airbag deployment data
● SRS airbag system diagnostic data
● Front passenger’s occupant classification
The information above is intended to be used for the purpose of
improving vehicle safety performance. Unlike general data recorders,
the EDR does not record sound data such as conversation between
passengers.
Your vehicle has computers that monitor and control certain aspects
of your vehicle. These computers assi st in driving and maintaining
optimal vehicle performance.
Besides storing data useful for tr oubleshooting, there is an event
data recorder (EDR) that records data in a crash or a near car
crash event.

5
When trouble arises
347
5-1. Essential information
Disclosure of the data
Toyota will not disclose the data recorded in an EDR to a third party
except when:
● An agreement from the vehicle's ow ner (or the leasing company for
a leased vehicle) is obtained
● Officially requested by the police or other authorities
● Used as a defense for Toyota in a law suit
● Ordered by a court law
However, if necessary Toyota will:
● Use the data for research on Toyota vehicle safety performance
● Disclose the data to a third party for research purposes without dis-
closing details of the vehicle ow ner, and only when it is deemed
necessary
● Disclose summarized data cleared of vehicle identification informa-
tion to a non-Toyota organization for research purposes

348
5-2. Steps to take in an emergency
If a warning light turns on or a warning buzzer sounds...
Stop the vehicle immediately. Continuing to drive the vehicle may be dangerous.
The following warning indicates a possible problem in the brake sys-
tem. Immediately stop the vehicle in a safe place and contact your
Toyota dealer.
*: Parking brake engaged warning buzzer: The buzzer sounds to indicate that the parking brake is still engaged (with the vehicle having reached a speed
of 3 mph [5 km/h]).
Stop the vehicle immediately.
The following warning indicates the possibility of damage to the vehi-
cle that may lead to an accident. Immediately stop the vehicle in a
safe place and contact your Toyota dealer.
Warning lightWarning light/Details
(U.S.A.)
(Canada) Brake system warning light (r
ed indicator) and warning
buzzer*
• Low brake fluid
• Malfunction in the electronically controlled brake system This light also comes on when the parking brake is not
released. If the light turns off after the parking brake is fully
released the system is operating normally.
Warning lightWarning light/Details
Charging system warning light
Indicates a malfunction in the vehicle’s charging system.
Calmly perform the following action s if any of the warning lights turn
on or flash. If a light turns on or flashes, but then turns off, this does
not necessarily indicate a malfunction in the system.

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5-2. Steps to take in an emergency
Have the vehicle inspected immediately.
Failing to investigate the cause of the following warnings may lead to
the system operating abnormally and possibly cause an accident.
Have the vehicle inspected by your Toyota dealer immediately.
Warning lightWarning light/Details
(U.S.A.)
(Canada) Malfunction indicator lamp
Indicates a malfunction in:
• The electronic engine control system;
• The electronic throttle control system; or
• The transmission control system.
SRS warning light
Indicates a malfunction in:
• The SRS airbag system;
• The front passenger occupant classification system; or
• The seat belt pretensioner system.
(U.S.A.)
(Canada) ABS warning light
Indicates a malfunction in:
•ABS; or
• The brake assist system.
Brake system warning light (yellow indicator)
Indicates a malfunction in:
• The regenerative braking system; or
• The electronically controlled brake system.
Electric power steering warning light
Indicates a malfunction in the EPS (Electric Power Steering)
system.

350 5-2. Steps to take in an emergency
■If the malfunction indicator lamp comes on while driving
First check the following:
● Is the fuel tank empty?
If it is, fill the fuel tank immediately.
● Is the fuel tank cap loose?
If it is, tighten it securely.
The light will go off after taking several driving trips.
If the light does not go off even after several trips, contact your Toyota dealer
as soon as possible.
■ Brake system warning light operation
The following does not indicate a malfunction:
●After the hybrid system is turned on, the red and yellow brake system
warning lights may stay on for about 60 seconds.
● Depressing the brake pedal repeatedly may turn on the red brake system
warning light and buzzer.