TOYOTA CAMRY HYBRID 2021 Owners Manual (in English)

501
7When trouble arises
7-1. Essential informationEmergency flashers .......... 502
If your vehicle has to be stopped in
an emergency ................. 503
If the vehicle is trapped in rising water.................. 504
7-2. Steps to take in an emergency
If your vehicle needs to be towed ..................... 505
If you think something is wrong .......................... 508
If a warning light turns on or a warning buzzer
sounds ............................ 509
If a warning message is displayed ..................... 519
If you have a flat tire.......... 525
If the hybrid system will not start ........................... 537
If the electronic key does not operate
properly ........................... 539
If the 12-volt battery is discharged ................... 542
If your vehicle overheats ........................ 549
If the vehicle becomes stuck ............................... 553

5027-1. Essential information
Press the switch.
All the turn signal lights will flash.
To turn them off, press the switch
once again.
■Emergency flashers
●
If the emergency flashers are used for a long time while the hy brid sys-
tem is not operating (while the “READY” indicator is not illuminated), the
12-volt battery may discharge.
●If any of the SRS airbags deploy (inflate) or in the event of a strong rear
impact, the emergency flashers will turn on automatically.
The emergency flashers will turn off automatically after operating for
approximately 20 minutes. To manually turn the emergency flashe rs off,
press the switch twice.
(The emergency flashers may not turn on automatically depending on
the force of the impact and c onditions of the collision.)
Emergency flashers
The emergency flashers are used to warn other drivers when the
vehicle has to be stopped on the road due to a breakdown, etc.

5037-1. Essential information
7
When trouble arises
Steadily step on the brake pedal with both feet and firmly depress it.
Do not pump the brake pedal repeatedly as this will increase th e effort
required to slow the vehicle.
Shift the shift lever to N.
If the shift lever is shifted to N
After slowing down, stop the vehi cle in a safe place by the road.
Stop the hybrid system.
If the shift lever cann ot be shifted to N
Keep depressing the brake pedal with both feet to reduce vehicl e
speed as much as possible.
To stop the hybrid system,
press and hold the power
switch for 2 consecutive sec-
onds or more, or press it briefly
3 times or more in succession.
Stop the vehicle in a s afe place by the road.
If your vehicle has to be stopped in an
emergency
Only in an emergency, such as if it becomes impossible to stop
the vehicle in the normal way, st op the vehicle using the follow-
ing procedure:
1
2
3
4
3
Press and hold for 2 seconds or
more, or press briefly 3 times or more
4
WARNING
■ If the hybrid system has to be turned off while driving
Power assist for the steering wheel will be lost, making the steering wheel
heavier to turn. Decelerate as m uch as possible before turning off the hybrid
system.
5

5047-1. Essential information
●Remove the seat belt first.
● If the door can be opened, open the door and exit the vehicle.
● If the door cannot be opened, open the window using the power
window switch and exit the vehicle through the window.
● If the window cannot be opened using the power window switch,
remain calm, wait until the water level inside the vehicle rises to the
point that the water pressure inside of the vehicle equals the water
pressure outside of the vehicl e, and then open the door and exi t the
vehicle.
If the vehicle is trapped in rising water
In the event the vehicle is submerged in water, remain calm and
perform the following.
WARNING
■ Using an emergency hammer* for emergency escape
The front side windows and rear side windows, as well as the re ar window
can be shattered with an emergency hammer
* used for emergency escape.
However, an emergency hammer
* cannot shatter the windshield as it is
laminated glass.
*: Contact your Toyota dealer or aftermarket accessory manufacturer for fur-
ther information about an emergency hammer.
■ Escaping the vehicle from the window
There are cases where escaping the vehicle from the window is not possi-
ble due to seating position, passenger body type, etc.
When using an emergency hammer, consider your seat location and the
size of the window opening to ensure that the opening is accessible and
large enough to escape.

505
7
When trouble arises
7-2. Steps to take in an emergency
If your vehicle needs to be towed
If towing is necessary, we recommend having your vehicle
towed by your Toyota dealer or commercial towing service,
using a wheel-lift type t ruck or flatbed truck.
Use a safety chain system for all towing, and abide by all stat e/
provincial and local laws.
If towing your vehicle with a wheel-lift type truck from the fr ont,
the vehicle's rear wheels and axles must be in good conditions.
(  P. 505, 507)
If they are damaged, use a towing dolly or flatbed truck.
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■ When towing the vehicle
■ While towing
● When towing using cables or chains, avoid sudden starts, etc. w hich place
excessive stress on the towing eyelets, cables or chains. The t owing eye-
lets, cables or chains may become damaged, broken debris may hit peo-
ple, and cause serious damage.
● Do not turn the power switch off. There is a possibility that t he steering
wheel is locked and cannot be operated.
Be sure to transport the vehicle with the
front wheels raised or with all four wheels
raised off the ground. If the vehicle is
towed with the front wheels contacting
the ground, the drivetrain and related
parts may be damaged or electricity gen-
erated by the operation of the motor may
cause a fire to occur depending on the
nature of the damage or malfunction.

5067-2. Steps to take in an emergency
The following may indicate a problem with your transmission. Contact
your Toyota dealer or commercial towing service before towing.
● The hybrid system warning message is shown on the multi-informa -
tion display and the vehicle does not move.
● The hybrid system warning light turns on and the vehicle does n ot
move.
● The vehicle makes an abnormal sound.
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type
truck
● Do not tow the vehicle from the rear when the power switch is off. The
steering lock mechanism is not strong enough to hold the front wheels
straight.
● When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent damage to the vehicle when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or re a r.
■ To prevent damage to the vehicle during emergency towing
Do not secure cables or chains to the suspension components.
■ Recreational towing (beh ind motor home, etc.)
 P. 211
Situations when it is necessary to contact dealers before towing

5077-2. Steps to take in an emergency
7
When trouble arises
When using a flat-bed truck to transport the vehicle, use tire strapping
belts. Refer to the owner's manual of the flat-bed truck for the tire
strapping method.
In order to suppress vehicle movement during transportation, se t the
parking brake and turn the power switch off.
A driver must be in the vehicle to steer and operate the brakes . The
vehicle's wheels, drive train, axles, steering and brakes must be in
good condition.
Towing with a wheel-lift type truck
From the frontFrom the rear
Release the parking brake.
Turn automatic mode off.
(  P. 229) Use a towing dolly under the
front wheels.
NOTICE
■
Towing with a sling-type truck
Using a flatbed truck
Emergency towing
Do not tow with a sling-type truck to pre-
vent body damage.

5087-2. Steps to take in an emergency
●Fluid leaks un der the vehicle.
(Water dripping from the air conditioning a fter use is normal.)
● Flat-looking tires or uneven tire wear
● Engine coolant temperature gauge needle continually points high er
than normal
● Changes in exhaust sound
● Excessive tire squeal when cornering
● Strange noises related to the suspension system
● Pinging or other noises related to the hybrid system
● Engine missing, stumb ling or running roughly
● Appreciable loss of power
● Vehicle pulls heavily to one side when braking
● Vehicle pulls heavily to one s ide when driving on a level road
● Loss of brake effectiveness, spongy feeling, pedal almost touch es
the floor
If you think something is wrong
If you notice any of the followi ng symptoms, your vehicle proba -
bly needs adjustment or repair. Contact your Toyota dealer as
soon as possible.
Visible symptoms
Audible symptoms
Operational symptoms

5097-2. Steps to take in an emergency
7
When trouble arises
If a warning light turns on or a war ning
buzzer sounds
Calmly perform the following actions if any of the warning ligh ts
comes on or flashes. If a light comes on or flashes, but then
goes off, this does not necessarily indicate a malfunction in the
system. However, if this continues to occur, have the vehicle
inspected by your Toyota dealer.
Warning light and w arning buzzer list
Warning lightWarning light/Details/Actions
(U.S.A.)
(Red)
(Canada)
Brake system warning light
Indicates that:
• The brake fluid level is low; or
• The brake system is malfunctioning
 Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer. Continuing to drive the vehi-
cle may be dangerous.
(Yellow)
Brake system warning light
Indicates a malfunction in:
• The regenerative braking system;
• The electronically controlled brake system; or
• The electric parking brake
 Have the vehicle inspected by your Toyota dealer
immediately.
(U.S.A.)
(Canada)
Malfunction indicator lamp Indicates a malfunction in:
• The hybrid system;
• The electronic engine control system; or
• The electronic throttle control system
 Have the vehicle inspected by your Toyota dealer
immediately.
SRS warning light
Indicates a malfunction in:
• The SRS airbag system;
• The front passenger occupant classification system; or
• The seat belt pretensioner system
 Have the vehicle inspected by your Toyota dealer
immediately.

5107-2. Steps to take in an emergency
(U.S.A.)
(Canada)
ABS warning light Indicates a malfunction in:
• The ABS; or
• The brake assist system
 Have the vehicle inspected by your Toyota dealer
immediately.
Brake Override System/Drive-St art Control/Parking Sup-
port Brake warning lig ht (warning buzzer)
*1
When a buzzer sounds:
Indicates a malfunction in:
• The Brake Override System
• The Drive-Start Control
• Parking Support Brake (if equipped)
 Have the vehicle inspected by your Toyota dealer
immediately.
• Indicates that the shift position was changed and Drive- Start Control was operated while depressing the accel-
erator pedal.
 Momentarily release th e accelerator pedal.
When a buzzer does not sound:
Indicates that the accelerator and brake pedals are being
depressed simultaneously, and the Brake Override Sys-
tem is operating.
 Release the accelerator pedal and depress the brake
pedal.
(Flashes)
(U.S.A.)
(Flashes)
(Canada)
Parking brake indicator (warning buzzer)*2
It is possible that the parking brake is not fully engaged or
released
 Operate the parking brake once again.
This light comes on when the parking brake is not
released. If the light turns off after the parking brake is ful ly
released, the system is operating normally.
(Flashes)
Brake hold operated indicator
Indicates a malfunction in the brake hold system
 Have the vehicle inspected by your Toyota dealer
immediately.
(Red/yellow)
Electric power steering system warning light (warning
buzzer)
Indicates a malfunction in the EPS (Electric Power Steer-
ing) system
 Have the vehicle inspected by your Toyota dealer
immediately.
Warning lightWarning light/Details/Actions