TOYOTA COROLLA 2003 E120 / 9.G Warranty And Maintenance Guide
Manufacturer: TOYOTA, Model Year: 2003, Model line: COROLLA, Model: TOYOTA COROLLA 2003 E120 / 9.GPages: 35, PDF Size: 0.72 MB
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The California Air Resources Board (CARB) and Toyota are pleased to
explain the emission control system warranty for your 2003 vehicle. In
California, new motor vehicles mustbe designed, built and equipped to
meet the state’s stringent anti-smog standards. CARB regulations require
that Toyota must warrant the emission control system on your vehicle for
the time periods indicated on this page, provided there has been no
abuse, neglect or improper maintenance of your vehicle.
Your emission control system may include parts such as the fuel injection
system, ignition system, catalytic converter and engine computer. Also
included may be hoses, belts, connectors and other emissions-related
assemblies.
Where a warrantable condition exists, Toyota will repair your vehicle at
no cost to you, including diagnosis, parts and labor.1) For three years or 50,000 miles, whichever occurs first:*
•If your vehicle fails a smog-check test, all necessary repairs and
adjustments will be made by Toyota to ensure that your vehicle
passes the test. This is your Emission Control System PERFORMANCE
WARRANTY.
•If any emissions-related part on your vehicle is defective, the part
will be repaired or replaced by Toyota. This is your SHORT-TERM
Emission Control System DEFECT WARRANTY. Covered parts are listed
on pages 15–16. Specific components may have longer coverage
under the terms of the Powertrain Warranty.
2) For seven years or 70,000 miles, whichever occurs first:*
•If an emissions-related part listed on pages 22—23 is defective,
the part will be repaired or replaced by Toyota. This is your
LONG-TERM Emission Control System DEFECT WARRANTY.
YOUR WARRANTY RIGHTS
AND OBLIGATIONSMANUFACTURER’S WARRANTY COVERAGE
Your Warranties in Detail20
California Emission Control Warranty
*For 4-cylinder Camry models certified as partial zero-emission vehicles (PZEV),
if any, coverage is 15 years or 150,000 miles, whichever occurs first.
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You are responsible for performance of the required maintenance indi-
cated in the Owner’s Manualand the Scheduled Maintenance Guide.
Toyota recommends that you retain all receipts covering maintenance on
your vehicle, but Toyota cannot deny warranty coverage solely for the
lack of receipts or your failure to ensure the performance of all scheduled
maintenance.
You are responsible for presenting yourvehicle to a Toyota dealership as
soon as a problem exists. The warranty repairs should be completed in a
reasonable amount of time, not to exceed 30 days.
You should also be aware that Toyota may deny you warranty coverage if
your vehicle or a part has failed due to abuse, neglect, improper main-
tenance or unapproved modifications.
If you have any questions regarding your warranty rights and responsi-
bilities, you should contact the Toyota Customer Assistance Center at
(800) 331-4331 or the California Air Resources Board, Mobile Source
Control Division, at 9528 Telstar Avenue, P.O. Box 8001, El Monte, CA
91734-8001.These warranty obligations do not apply to failures or noncompliance
caused by:
•The use of replacement parts not certified in accordance with
aftermarket parts certification regulations.
•The use of replacement parts not equivalent in quality or design to
original equipment parts.
Provisions under the “What Is Not Covered” section of the New Vehicle
Limited Warranty also apply to this warranty.
OWNER’S WARRANTY RESPONSIBILITIES WHAT IS NOT COVERED
Your Warranties in Detail21
California Emission Control Warranty
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The parts listed here are covered for seven years or 70,000 miles from
the vehicle’s in-service date, whichever occurs first.
Air/Fuel Metering System
•Air-fuel ratio sensor on Highlander
•Engine control computer (engine control module)
•Fuel pump on Sienna
•Mass air flow sensor on Tacoma equipped with 2RZ-FE and 3RZ-FE
•Throttle body
Air Induction System
•Intake manifold and intake air surge tank
•Intake manifold gasket on MR2 Spyder
Catalyst System
•Catalytic converter (warm-up three-way catalyst)
•Exhaust center pipe on Avalon, Corolla Matrix 4WD, Highlander
equipped with 1MZ-FE, Tacoma and Tundra equipped with 5VZ-FE
•Exhaust front pipe on Avalon, Camry, Camry Solara, Celica, Corolla,
Corolla Matrix 2WD, ECHO, Highlander equipped with 1MZ-FE, Land
Cruiser, MR2 Spyder, Sequoia, Sienna, Tacoma, Tundra and 4Runner
•Exhaust manifold on Avalon, Camry, Camry Solara, Highlander, Land
Cruiser, MR2 Spyder, RAV4, Sequoia, Sienna, Tundra equipped with
2UZ-FE and 4Runner
•Exhaust manifold gasket on Land Cruiser, Sequoia, Tundra equipped
with 2UZ-FE and 4Runner
•Right exhaust manifold gasket on Sienna and on Avalon, Camry,
Camry Solara and Highlandermodels equipped with 1MZ-FE
Your Warranties in Detail22
California Emission Control Warranty
PARTS LIST: LONG-TERM EMISSION
DEFECT WARRANTY
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Evaporative Control System
•Charcoal canister on Highlander, Land Cruiser and 4Runner
•Fuel tank
Ignition System
•Knock sensor on Land Cruiser, MR2 Spyder, Sequoia, Tacoma
equipped with 5VZ-FE, Tundra and 4RunnerYou are responsible for performance of the required maintenance indi-
cated in the Owner’s Manualand the Scheduled Maintenance Guide.
Toyota will not deny a warranty claim solely because you do nothave
records to show that you maintained your vehicle. However, any failure
or noncompliance caused by lack of maintenance is not covered by this
warranty.
When maintenance and repairs are paid for by you, these services
may be performed by you or by any automotive service provider you
choose. Toyota will not deny a warranty claim simply because you
used a service provider other than a Toyota dealership for mainte-
nance and repairs.However, any failure or non-compliance caused by
improper maintenance or repairs is not covered by this warranty.
MAINTENANCE
Your Warranties in Detail23
California Emission Control Warranty
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To ensure optimum performance and maintain the quality built into
your vehicle’s emission control systems, Toyota recommends the use of
Genuine Toyota Parts when servicing or repairing the systems.
Warranty coverage is not dependentupon the use of any particular
brand of replacement parts and you may elect to use non-Genuine
Toyota Parts for maintenance and repairs. However, use of replace–
ment parts that are not equivalent in quality to Genuine Toyota
Parts may impair the effectiveness of the emission control systems.
If you use replacement parts that have maintenance or replacement
schedules different from those of Genuine Toyota Parts, you must follow
the maintenance and replacement schedules for the parts you are using.
In addition, you should ensure that such parts are warranted by their
manufacturers to be equivalent to Genuine Toyota Parts.If your vehicle fails a smog-check test, you may make a claim under the
Emission Performance Warranty. To do so, take your vehicle to an autho-
rized Toyota dealership and present a copy of the smog-check test
report. Also, take your maintenance records in case they are needed.
If your claim qualifies for coverage, the dealership will repair your vehi-
cle within 30 days (unless a shorterperiod is required by law). If your
claim is denied, Toyota will notify you in writing of the reason within
the same period. If we fail to do so, we will repair your vehicle free of
charge. The only exceptions allowed are when you request or agree to
a delay, or a delay is caused by factors beyond the control of Toyota or
the dealership.
For information on how to obtain service under the Emission Defect
Warranty, see page 29, “Obtaining Warranty Service.”
REPLACEMENT PARTS IF YOUR VEHICLE FAILS A SMOG-CHECK TEST
Your Warranties in Detail24
California Emission Control Warranty
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If a Toyota dealership is unable to complete repairs on your vehicle
within 30 days, you may have the repairs made under Toyota’s
provisions for emergency warranty repairs. See page 29 for details.If you have questions or concerns about your vehicle’s California emis-
sion warranty coverage, please follow the steps described under “If You
Need Assistance” on pages 4–5. You may also request information from
or report complaints to:
California Air Resources Board
Mobile Source Control Division
9528 Telstar Avenue
P.O. Box 8001
El Monte, CA 91734-8001
(800) 242-4450
Vehicles equipped with a California Certified Emission Control System
that are registered and operated in California or any state that
adopts California emission warranty provisions are covered by this
warranty. Currently, Massachusetts and Vermont are the only other
states to which this warranty applies. Vehicles covered by this
warranty are also covered by the Federal Emission Control Warranty
(see page 14).
REPAIR DELAYS IF YOU HAVE QUESTIONS
Your Warranties in Detail25
California Emission Control Warranty
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OBTAINING WARRANTY SERVICEORIGINAL EQUIPMENT TIRE MANUFACTURERS
The tires that come as original equipment on your vehicle are warranted
by their manufacturer and not Toyota. A separate warranty statement for
the tires is in your glove box.
To obtain service for a tire defect, take the tire to an authorized dealer
of the tire manufacturer. (Refer to your local phone directory for dealer
locations.) Your Toyota dealer may also be able to assist you in obtaining
warranty service from the manufacturer.
For additional warranty information or service assistance, contact the
tire manufacturer directly.
Your Warranties in Detail26
Ti r e Li m ited Warranty
Bridgestone/Firestone
One Bridgestone Park
Nashville, TN 37214
(800) 847-3272
Continental General Tire
1800 Continental Blvd.
Charlotte, NC 28273
(800) 847-3349
Goodyear Dunlop Tires
North America, Ltd.
P.O. Box 1109
Buffalo, NY 14240
(800) 548-4714
Goodyear Tire and Rubber Co.
1144 East Market Street
Akron, OH 44316
(800) 321-2136Michelin/BFGoodrich
P.O. Box 19001
Greenville, SC 29602
(800) 847-3435
Toyo Tire (U.S.A.) Corporation
6261 Katella Ave., Ste. 2B
Cypress, CA 90630
(800) 442-8696
Yo kohama Tire Corporation
601 South Acacia Avenue
Fullerton, CA 92831
(800) 722-9888
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You are responsible for ensuring thatyour Toyota is operated and main-
tained according to the instructions in the Owner’s Manualand the
Scheduled Maintenance Guide.
You should keep detailed records of vehicle maintenance, since under
some circumstances they may be required for warranty coverage. These
records should include date of service, mileage at time of service and a
description of service performed and/or parts installed. For your conve-
nience, a maintenance log is included in the Scheduled Maintenance
Guide. If you sell your vehicle, you should give your maintenance records
to the newowner.
Toyota will not deny a warranty claim solely because you do nothave
records to show that you maintained your vehicle. However, damage or
failures caused by lack of proper maintenance are not covered under
warranty.You may have maintenance performed on your vehicle by any qualified
person or facility. However, Toyota recommends having maintenance
performed by an authorized Toyota dealership.
Toyota dealership technicians are specially trained to maintain and repair
Toyota vehicles. They stay current on the latest service information
through Toyota technical bulletins, service publications and training
courses. Many are also certified through the Toyota Certification
Program, which involves a series of rigorous written examinations. Feel
free to ask any Toyota dealership to show you its technicians’ credentials.
You can be confident you’re getting the best possible service for your
vehicle when you take it to a Toyota dealership. Plus, a Toyota dealer-
ship will always use Genuine Toyota Parts designed specifically for your
vehicle.
GENERAL INFORMATION WHERE TO GO FOR MAINTENANCE
Your Responsibilities27
Operation and Maintenance
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Warranty coverage is not dependent upon the use of any particular
brand of replacement parts. However, Toyota recommends using only
Genuine Toyota Parts when you need to replace a part on your vehicle.
Like all Toyota products, Genuine Toyota Parts are built to the highest
standards of quality, durability and performance. They are also designed
to fit your vehicle’s exact specifications.
Your Toyota dealership maintains an extensive inventory of Genuine
Toyota Parts to meet your vehicle service needs. And because it is linked
electronically to Toyota’s Parts Distribution Centers, the dealership has
quickaccess to any parts it may not have in stock.
Genuine Toyota Parts are covered by their own warranty (see your dealer
fordetails) or the remainder of any applicable New Vehicle Limited
Warranty, whichever is longer. Non–Genuine Toyota Parts, or any
damage or failures resulting from their use, are not covered by
any Toyota warranty.
REPLACEMENT PARTS
Your Responsibilities28
Operation and Maintenance
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In the United States, U.S. Territories
and Canada
To obtain warranty service in the United States, U.S. territories or Canada,
take your vehicle to an authorized Toyota dealership. If your vehicle
cannot be driven, contact your nearest Toyota dealership for towing
assistance. You do nothave to pay for towing to the nearest Toyota deal-
ership if your vehicle is inoperable due to failure of a warranted part.
Outside the United States, U.S. Territories
and Canada
If you are using your vehicle outside the United States, U.S. territories
and Canada and need warranty service, contact a local Toyota dealer-
ship. Please note, however, that your vehicle may not be repaired free
of charge because the local Toyota distributor may have no obligation to
provide warranty service for your vehicle, and/or your vehicle may not
comply with local regulatory or environmental requirements.If your vehicle is inoperable or unsafe to drive and there is no Toyota
dealership reasonably available to make repairs, you may perform the
repairs yourself orhave them performed by another automotive service
provider. Toyota will reimburse you for any of the repairs that are cov-
ered by warranty. To receive reimbursement, present to an authorized
Toyota dealership your paid repair invoices and any parts that were
removed from the vehicle. You will be reimbursed for warranted parts
at the manufacturer’s suggested retail price and warranted labor at a
geographically appropriate hourly rate multiplied by Toyota’s recom-
mended time allowance for the repair.
If your vehicle requires emergency repair, Toyota assumes no liability
forsubsequent failures caused by improper repairs or the use of non-
Genuine Toyota Parts unless you have the vehicle properly repaired in a
timely manner. To ensure that warranty coverage remains intact, have
your vehicle inspected by an authorized Toyota dealership as soon as
possible after an emergency repair.
Obtaining Warranty Service
Your Responsibilities29
BYGEOGRAPHIC REGION EMERGENCY REPAIRS