maintenance TOYOTA COROLLA 2020 Warranties & Maintenance Guides (in English)
[x] Cancel search | Manufacturer: TOYOTA, Model Year: 2020, Model line: COROLLA, Model: TOYOTA COROLLA 2020Pages: 66, PDF Size: 0.7 MB
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2020 WARRANT Y &
MAINTENANCE 
GUIDE 
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1
T
hank you for purchasing a Toyota 
vehicle. We know you have many 
options when considering which   
vehicle to buy, and we appreciate your 
decision to select Toyota.
We want you to enjoy owning your   
Toyota as much as you enjoy driving   
it. This booklet is designed to help.   
Here you’ll  nd information on Toyota’s 
warranty coverage and maintenance 
recommendations for your vehicle. There   
are two easy-to-follow sections: one for 
warranty and one for maintenance. The   
tab on the side of each page identi es  
the section you are in. For more information about our vehicles, 
our company or the products and services 
available for your vehicle, please visit Toyota’s 
of cial Web site, www.toyota.com.
We wish you many miles of safe and 
pleasurable driving, and we look forward 
 
to serving you in the years ahead.   
Welcome to the Toyota family!
WELCOME TO THE TOYOTA FAMILY 
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2
TABLE OF CONTENTS
WARRANTY INFORMATION
INTRODUCTION
Satisfaction Down the Road  4
If You Need Assistance 
  5
The Immobilizer Key 
 7
Transportation Assistance 
 9
YOUR WARRANTIES IN DETAIL
General Warranty Provisions   10
New Vehicle Limited Warranty 
  13
Federal Emission Control Warranty 
  17
California Emission Control Warranty 
  23
Tire Limited Warranty 
  29
YOUR RESPONSIBILITIES
Operation and Maintenance  30
Obtaining Warranty Service 
  32 
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3
TABLE OF CONTENTS
MAINTENANCE INFORMATION
INTRODUCTION
The Importance of Scheduled Maintenance  34
Maintaining Your Warranty 
  35
MAINTENANCE LOG
Using the Maintenance Log Charts   36
Maintenance Log 
  38
Explanation of Maintenance Items 
  54
Vehicle Identi cation 
  58
FIND IT ONLINE
To update your contact information and vehicle ownership status, please visit  
www.toyota.com/ownerupdate.  Your vehicle’s VIN will be required to start   
the update process.
You may also enroll to receive the following useful information and bene ts at   
toyota.com/owners:
•    Access to Owner’s Manuals and   
Maintenance Guides
•  View Your Vehicle’s Service History
• Explore How-to videos and more 
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4Introduction
INTRODUCTION
SATISFACTION DOWN THE ROAD
A
t Toyota, our top priority is always 
our customers. We know your Toyota 
is an important part of your life and 
something you depend on every day. That’s 
why we’re dedicated to building products of 
the highest quality and reliability.
Our excellent warranty coverage is   
evidence that we stand behind the quality 
of our vehicles. We’re con dent — as you 
should be — that your Toyota will provide   
you with many years of enjoyable driving.
To further demonstrate our commitment to   
our customers’ satisfaction, occasionally   
we may establish a special policy   
adjustment to pay for speci c repairs that   
are no longer covered by warranty. When   
we establish such a policy adjustment, we 
mail details to all applicable owners we   
have on record. That’s why it’s important   
to send in the card at the back of this   
booklet if you change your address or if 
you’ve purchased this vehicle from a   
previous owner.
To provide you with added protection   
against unexpected service costs, we offer 
Toyota Financial Services vehicle service 
agreements and Toyota Auto Care and   
Toyota Care Plus pre-paid maintenance 
programs. Each offers plans to meet a   
wide variety of needs. Your dealership can 
help you select the plan that’s best for you. Our goal is for every Toyota customer to 
 
enjoy outstanding quality, dependability   
and peace of mind throughout their   
ownership experience. We want you to be   
a satis ed member of the Toyota family   
for many miles to come.
This booklet describes the terms of 
Toyota warranty coverage as well 
as general owner responsibilities. 
The scheduled maintenance section 
describes your vehicle’s maintenance 
requirements. Be sure to review this 
information carefully, since proper 
maintenance is required to ensure that 
warranty coverage remains intact.
All information in this booklet is the latest 
available at the time of publication and is 
subject to change without notice. 
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10Your Warranties in Detail
GENERAL WARRANTY PROVISIONS
WARRANTY
Important: You must use the Dispute 
Settlement Program (or, in California, 
the CDSP) before seeking remedies 
through a court action pursuant to the 
Magnuson-Moss Warranty Act (the 
“Act”). However, if you choose to   
pursue rights and remedies not created 
by the Act, you are not required to use 
the Dispute Settlement Program   
(CDSP). You may also be required to 
use the Dispute Settlement Program or 
CDSP before seeking remedies under 
the “Lemon Laws” of your state. Please 
check this booklet and the appropriate 
page of the 
Owner’s Warranty Rights 
Notification
 booklet for additional 
information and the requirements 
applicable to your state.
Who Is the Warrantor
The warrantor for these limited warranties   
is Toyota Motor Sales, U.S.A., Inc.   
(“Toyota”), a California corporation, P.O.   
Box 259001, Plano, Texas 75025-9001.
Which Vehicles Are Covered 
These warranties apply to all 2020 model-   
year Corolla vehicles distributed by Toyota   
that are originally sold by an authorized   
dealer in the United States and normally 
operated or touring in the United States,   
U.S. territories or Canada. Warranty   
coverage is automatically transferred at   
no cost to subsequent vehicle owners.
Multiple Warranty Conditions 
This booklet contains warranty terms   
and conditions that may vary depending   
on the part covered. A warranty for speci c 
parts or systems, such as the Powertrain 
Warranty or Emission Performance Warranty, 
is governed by the coverage set forth in   
that warranty as well as the General   
Warranty Provisions.
When Warranty Begins
The warranty period begins on the vehicle’s 
in-service date, which is the  rst date the 
vehicle is either delivered to an ultimate 
purchaser, leased, or used as a company   
car or demonstrator.
Repairs Made at No Charge 
Repairs and adjustments covered by these 
warranties are made at no charge for parts 
and labor.
Parts Replacement
Any needed parts replacement will be   
made using new or remanufactured parts.   
The decision whether a part should be 
repaired or replaced will be made by the 
servicing Toyota dealership and/or Toyota. 
Parts scheduled to be replaced as required 
maintenance are warranted until their  rst 
replacement only. 
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14Your Warranties in Detail
WARRANTY
Corrosion Perforation Warranty 
This warranty covers repair or replacement 
of any original body panel that develops 
perforation from corrosion (rust-through), 
subject to the exceptions indicated under 
“What Is Not Covered” on pages 14 –15.
Coverage is for 60 months, regardless  
of mileage.
For information on how to protect your   
vehicle from corrosion, refer to sections 
related to maintenance and care in the 
Owner ’s Manual.
To w i n g
When your vehicle is inoperable due to   
failure of a warranted part, towing service   
to the nearest authorized Toyota dealership   
is covered.
 
 
WHAT IS NOT COVERED
This warranty does not cover damage or 
failures resulting directly or indirectly from   
any of the following:
•  Fire, accidents or theft
•  Abuse or negligence
•    Misuse — for example, racing   
or overloading
•  Improper repairs
•   
Alteration or tampering, including 
installation of non-Genuine   
Toyota Accessories
•    Lack of or improper maintenance,   
including use of fluids and fuel   
other than those specified in the   
Owner’s Manual
• Installation of non-Genuine Toyota Parts 
•  Airborne chemicals, tree sap, road   
debris (including stone chips), rail dust,   
salt, hail, floods, wind storms, lightning   
and other environmental conditions
•  Water contamination
This warranty also does not cover the following:
Tires
Tires are covered by a separate warranty 
provided by the tire manufacturer. See   
page 29.
Normal Wear and Tear
Noise, vibration, cosmetic conditions and 
other deterioration caused by normal wear 
and tear.
NEW VEHICLE LIMITED WARRANTY 
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15Your Warranties in Detail
WARRANTYMaintenance Expense
Normal maintenance services such as:
• Engine tune-ups
•  Replacement of fluids and filters
•  Lubrication
•  Cleaning and polishing
•   
Replacement of spark plugs and fuses 
•   
Replacement of worn wiper blades,   
brake pads/linings and clutch linings 
Vehicles with Altered Odometer 
Failure of a vehicle on which the odometer 
has been altered so that actual vehicle 
mileage cannot be readily determined.
Salvage or Total-Loss Vehicles 
Any vehicle that has ever been issued a 
“salvage” title or similar title under any   
state’s law; or has ever been declared a   
“total loss” or equivalent by a  nancial 
institution or insurer, such as by payment   
for a claim in lieu of repairs because the   
cost of repairs exceeded the cash value of   
the vehicle. This exclusion does not apply to 
the emission control warranties, including 
Emission Control Warranty Enhancements,   
or any open Safety Recalls.
 
 
Incidental Damages
Incidental or consequential damages 
associated with a vehicle failure. Such 
damages include but are not limited to 
inconvenience; the cost of transportation, 
telephone calls and lodging; the loss of 
personal or commercial property; and the   
loss of pay or revenue.
Disclaimer of Extra   
Expenses and Damages
The performance of necessary repairs 
and adjustments is the exclusive remedy 
under this warranty or any implied 
warranty. Toyota does not authorize 
any person to create for it any other 
obligation or liability in connection with 
this vehicle. Toyota shall not be liable   
for incidental or consequential damages 
resulting from breach of this written 
warranty or any implied warranty. Any 
implied warranty of merchantability or 
 tness for a particular purpose is limited 
to the duration of this written warranty, 
except in states where this limitation   
is not allowed.
NEW VEHICLE LIMITED WARRANTY 
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17Your Warranties in Detail
WARRANTY
WHAT IS COVERED  
AND HOW LONG
Emission Defect Warranty
Toyota warrants that your vehicle:
•   
Was designed, built and equipped to 
conform at the time of sale with   
applicable federal emissions standards.
•  Is free from defects in materials and 
workmanship that may cause the   
vehicle to fail to meet these standards.
Federal regulations require that this   
warranty be in effect for two years or   
24,000 miles from the vehicle’s in-service 
date, whichever occurs  rst. However,   
under the terms of the Basic Warranty,   
Toyota provides coverage of three years or 
36,000 miles, whichever occurs  rst.   
Speci c components may have longer 
coverage under the terms of the   
Powertrain Warranty. Additionally, 
components marked “8/80” in the parts   
list on pages 18–19 have coverage of   
eight years or 80,000 miles, whichever   
occurs  rst.
 
 
Emission Performance Warranty
Some states and localities have   
established vehicle inspection and 
maintenance (I/M) programs to encourage 
proper vehicle maintenance. If an   
EPA-approved I/M program is in force in 
your area, you are eligible for Emission 
Performance Warranty coverage.
Under the terms of the Emission   
Performance Warranty and federal 
regulations, Toyota will make all necessary 
repairs if both of the following occur:
•    Your vehicle fails to meet applicable 
emissions standards as determined by   
an EPA-approved emissions test.
•    This failure results or will result in   
some penalty to you — such as a   
fine or denial of the right to use   
your vehicle — under local, state or   
federal law.
This warranty is in effect for two years or 
24,000 miles from the vehicle’s in-service 
date, whichever occurs  rst. Additionally, 
components marked “8/80” in the parts   
list on pages 18–19 have coverage of  
eight years or 80,000 miles, whichever   
occurs  rst.
FEDERAL EMISSION CONTROL WARRANTY 
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19Your Warranties in Detail
WARRANTYExhaust Gas Recirculation  
(EGR) System
• EGR gas temperature sensor
•  EGR valve
•  Associated parts
Ignition System
•  Ignition coil and ignitor
•  Ignition wires
•  Spark plugs*
Positive Crankcase Ventilation 
(PCV) System
•  Oil filler cap
•  PCV valve or orifice
Other Parts Used in  
Above Systems
•  Data link connector (8/80)
•    Hoses, clamps, fittings, tubing and 
mounting hardware
•  Malfunction indicator light and bulb (8/80)
•  Pulleys, belts and idlers
•  Sealing gaskets and devices
•  Sensors, solenoids, switches and valves
 
 
MAINTENANCE
You are responsible for performance   
of the required maintenance indicated   
in the 
Owner’s  Manual and this booklet. 
Toyota will not deny a warranty claim   
solely because you do not have records 
to show that you maintained your vehicle. 
However, any failure or noncompliance   
caused by lack of maintenance is not   
covered by this warranty.
When maintenance and repairs are   
paid for by you, these services may be 
performed by you or by any automotive 
service provider you choose. Toyota   
will not deny a warranty claim solely   
because you used a service provider   
other than a Toyota dealership for 
maintenance and repairs.  However,  
any failure or noncompliance caused by 
improper maintenance or repairs is not 
covered by this warranty.
FEDERAL EMISSION CONTROL WARRANTY
*   Warranted until first required maintenance under terms of the California Emission Control Warranty.  
8/80 = Covered for eight years or 80,000 miles, whichever occurs first.