service TOYOTA COROLLA HATCHBACK 2020 Owners Manual (in English)

4TABLE OF CONTENTS
COROLLA H/B_U
5-10. Tips for operating the audio/visual system
Operating information......... 321
5-11. Voice command system oper- ation
Voice command system ..... 334
Command list ..................... 337
5-12. Mobile Assistant operation Mobile Assistant ................. 341
5-13. Phone operation (Hands-free system for cellular phones)
Quick reference .................. 343
Some basics ...................... 344
Placing a call using the Blue-
tooth
® hands-free system 348
Receiving a call using the Blue-
tooth
® hands-free system 351
Talking on the Bluetooth
®
hands-free system ........... 352
Bluetooth
® phone message
function ............................ 354
5-14. Phone settings Setup .................................. 359
5-15. What to do if... (Bluetooth
®)
Troubleshooting ................. 369
5-16. Connected Services Overview Functional overview ........... 373
Type A: Function achieved by using a smart phone or DCM......................................... 374
Type B: Function achieved by using DCM and the system
......................................... 377
Type C: Function achieved by using DCM ....................... 378
5-17. Connected Services Opera- tion
Toyota apps ........................ 379
5-18. Toyota apps settings Setup .................................. 3836-1. Using the air conditioning
system and defogger
Automatic air conditioning sys-tem ................................... 386
Heated steering wheel/seat heaters ............................. 393
6-2. Using the interior lights Interior lights list ................. 395
6-3. Using the storage features List of storage features ...... 397
Luggage compartment features ......................................... 400
6-4. Other interior features Other interior features ........ 402
7-1. Maintenance and care Cleaning and protecting the vehicle exterior................. 414
Cleaning and protecting the vehicle interior.................. 416
7-2. Maintenance Maintenance requirements......................................... 419
General maintenance......... 420
Emission inspection and mainte- nance (I/M) programs ...... 423
7-3. Do-it-yourself maintenance Do-it-yourself service precau-tions ................................. 425
Hood .................................. 427
Positioning a floor jack ....... 428
Engine compartment .......... 429
Tires ................................... 436
Tire inflation pressure......... 445
Wheels ............................... 447
Air conditioning filter........... 449
6Interior features
7Maintenance and care

7
COROLLA H/B_U
Anti-lock brake system
 SRS airbag system
 Seat belt pretensioner system
Be sure to check with your Toy-
ota dealer for precautionary
measures or special instructions
regarding installation of a mobile
two-way radio system.
The vehicle is equipped with
sophisticated computers that will
record certain data, such as:
• Engine speed/Electric motor speed (traction motor speed)
• Accelerator status
• Brake status
• Vehicle speed
• Operation status of the driving assist systems
• Images from the cameras Your vehicle is equipped with
cameras. Contact your Lexus
dealer for the location of
recording cameras.
The recorded data varies
according to the vehicle grade
level and options with which it is
equipped.
These computers do not record
conversations or sounds, and
only record images outside of
the vehicle in certain situations.
 Data Transmission
Your vehicle may transmit the data
recorded in these computers to
Toyota without notification to you.
Data usage
Toyota may use the data recorded
in this computer to diagnose mal-
functions, conduct research and
development, and improve quality.
Toyota will not disclose the
recorded data to a third party
except:
• With the consen t of the vehicle
owner or with the consent of the
lessee if the vehicle is leased
• In response to an official request by the police, a court of law or a
government agency
• For use by Toyota in a lawsuit
• For research purposes where the data is not tied to a specific vehi-
cle or vehicle owner
 Recorded image information
can be erased by your Toyota
dealer.
The image recording function can
be disabled. However, if the func-
tion is disabled, data from when the
system operates will not be avail-
able.
To learn more about the vehi-
cle data collected, used and
shared by Toyota, please visit
www.toyota.com/privacyvts/
.
If your Toyota has Safety Con-
nect and if you have subscribed
to those services, please refer to
the Safety Connect Telematics
Subscription Service Agreement
Vehicle data recording
Usage of data collected
through Safety Connect
(U.S. mainland only)

311-1. For safe use
COROLLA H/B_U
1
For safety and security
Airbag sensor assembly
Your vehicle is equipped with ADVANCED AIRBAGS designed
based on the US motor vehicle safety standards (FMVSS208). The
airbag sensor assembly (ECU) cont rols airbag deployment based on
information obtained from the sensors etc. shown in the system
components diagram above. This in formation includes crash sever-
ity and occupant information. As the airbags deploy, a chemical
reaction in the inflators quickly fills the airbags with non-toxic gas to
help restrain the motion of the occupants.
■If the SRS airbags deploy
(inflate)
●Slight abrasions, burns, bruising
etc., may be sustained from SRS
airbags, due to the extremely high
speed deployment (inflation) by
hot gases.
●A loud noise and white powder will
be emitted.
●Parts of the airbag module (steer-
ing wheel hub, airbag cover and
inflator) as well as the front seats,
parts of the front and rear pillars,
and roof side rails, may be hot for
several minutes. T he airbag itself
may also be hot.
●The windshield may crack.
●The interior lights will turn on auto-
matically. ( P.395)
●The emergency flashers will be
turned on automatically. ( P.460)
●For Safety Connect subscribers, if
any of the followin g situations
occur, the system is designed to
send an emergency call to the
response center, notifying them of
the vehicle’s location (without
needing to push the “SOS” button)
and an agent will attempt to speak
with the occupants to ascertain
the level of emergency and assis-
tance required. If the occupants
are unable to communicate, the
agent automatically treats the call
as an emergency and helps to dis-
patch the necessary emergency
services. ( P.58) • An SRS airbag is deployed.
• A seat belt pretensioner is acti-
vated.
• The vehicle is involved in a severe rear-end collision.
■SRS airbag deployment condi-
tions (SRS front airbags)
●The SRS front airbags will deploy
in the event of an impact that
exceeds the set threshold level
(the level of forc e corresponding
to an approximately 12 - 18 mph
[20 - 30 km/h] frontal collision with
a fixed wall that does not move or
deform).
However, this threshold velocity will
be considerably higher in the follow-
ing situations:
• If the vehicle strikes an object, such as a parked vehicle or sign
pole, which can move or deform
on impact
• If the vehicle is involved in an
underride collision, such as a colli-
sion in which the front of the vehi-
cle “underrides”, or goes under,
the bed of a truck
●Depending on the type of collision,
it is possible that only the seat belt
pretensioners will activate.
●The SRS front airbags for the front
passenger will not activate if there
is no passenger sitting in the front
passenger seat. However, the
SRS front airbags for the front
passenger may deploy if luggage
is put in the seat, even if the seat
is unoccupied.

581-3. Emergency assistance
COROLLA H/B_U
1-3.Emergency assistance
*: If equipped
Microphone
LED light indicators
“SOS” button
Safety Connect*
Safety Connect is a sub-
scription-based telematics
service that uses Global
Positioning System (GPS)
data and embedded cellular
technology to provide
safety and security features
to subscribers. Safety Con-
nect is supported by Toy-
ota’s designated response
center, which operates 24
hours per day, 7 days per
week.
Safety Connect service is
available by subscription on
select, telematics hard-
ware-equipped vehicles.
By using the Safety Connect
service, you are agreeing to
be bound by the Telematics
Subscription Service Agree-
ment and its Terms and
Conditions, as in effect and
amended from time to time,
a current copy of which is
available at Toyota.com in
the United States, Toy-
otapr.com in Puerto Rico
and Toyota.ca in Canada. All
use of the Safety Connect
service is subject to such
then-applicable Terms and
Conditions.
System components

601-3. Emergency assistance
COROLLA H/B_U
Subscribers have the following
Safety Connect services avail-
able:
Automatic Collision Notifica-
tion
*
Helps drivers re ceive necessary
response from emergency service
providers. ( P. 6 1 )
*: U.S. Patent No. 7,508,298 B2
 Stolen Vehicle Location
Helps drivers in the event of vehicle
theft. ( P. 6 1 )
 Emergency Assistance Button
(“SOS”)
Connects drivers to response-cen-
ter support. ( P. 6 2 )
Enhanced Roadside Assis-
tance
Provides drivers various on-road
assistance. ( P. 6 2 )
After you have signed the
Telematics Subscription Service
Agreement and are enrolled,
you can begin receiving ser-
vices.
A variety of subscription terms
are available for purchase. Con-
tact your Toyota dealer, call the
following appropriate Customer
Experience Center or push the
“SOS” button in your vehicle for
further subscription details.
• The United States
1-800-331-4331
• Canada
1-888-869-6828
• Puerto Rico
1-877-855-8377
■Safety Connect Services Infor-
mation
●Phone calls using the vehicle’s
Bluetooth® technology will not be
possible when Safety Connect is
active and in use.
●Safety Connect is available begin-
ning Fall 2009 on select Toyota
models (in the contiguous United
States only). Contact with the
Safety Connect response center
is dependent upon the telematics
device being in operative condi-
tion, cellular connection availabil-
ity, and GPS satellite signal
reception, which can limit the abil-
ity to reach the response center or
receive emergency service sup-
port. Enrollment and Telematics
Subscription Service Agreement
are required. A variety of subscrip-
tion terms are available; charges
vary by subscription term selected
and location.
●Automatic Collision Notification,
Emergency Assistance and Stolen
Vehicle Location are available in
the United States, including
Hawaii and Alaska , Puerto Rico
and Canada, and Enhanced
Roadside Assist ance are avail-
able in the United States, Puerto
Rico and Canada.
●Automatic Collision Notification,
Emergency Assistance, Stolen
Vehicle and Enhanced Road
Assistance are not available in the
U.S. Virgin Islands.
For vehicles first sold in the U.S.
Virgin Islands, no Safety Connect
services will function in or outside
the U.S. Virgin Islands.
●Safety Connect services are not
Services
Subscription

611-3. Emergency assistance
COROLLA H/B_U
1
For safety and security
subject to section 255 of the Tele-
communications Act and the
device is not TTY compatible.
■Languages
The Safety Connect response cen-
ter will offer support in multiple lan-
guages.
The Safety Con nect system will
offer voice prompts in English,
Spanish, and French. Please indi-
cate your language of choice when
enrolling.
■When contacting the response
center
You may be unable to contact the
response center if the network is
busy.
When the engine switch is
turned to ON, the red indicator
light comes on for 2 seconds
then turns off. Afterward, the
green indicator light comes on,
indicating that the service is
active.
The following indicator light pat-
terns indicate specific system
usage conditions:
 Green indicator light on =
Active service
 Green indicator light flashing
= Safety Connect call in pro-
cess
 Red indicator light (except at
vehicle start-up) = System
malfunction (contact your Toy-
ota dealer)
 No indicator light (off) =
Safety Connect service not active
■Automatic Collision Notifi-
cation
In case of either airbag deploy-
ment or severe rear-end colli-
sion, the system is designed to
automatically call the response
center. The responding agent
receives the vehicle’s location
and attempts to speak with the
vehicle occupants to assess the
level of emergency. If the occu-
pants are unable to communi-
cate, the agent automatically
treats the call as an emergency,
contacts the nearest emer-
gency services provider to
describe the situation, and
requests that assistance be sent
to the location.
■Stolen Vehicle Location
If your vehicle is stolen, Safety
Connect can work with local
authorities to assist them in
locating and recovering the
vehicle. After filing a police
report, call the Customer Experi-
ence Center at 1-800-331-4331
in the Unites States,
1-877-855-8377 in Puerto Rico
or 1- 888-869-6828 in Canada,
and follow the prompts for
Safety Connect to initiate this
service.
In addition to assisting law
enforcement with recovery of a
Safety Connect LED light
Indicators
Safety Connect services

621-3. Emergency assistance
COROLLA H/B_U
stolen vehicle, Safety-Con-
nect-equipped vehicle location
data may, under certain circum-
stances, be shared with third
parties to locate your vehicle.
Further information is available
at Toyota.com in the United
States, Toyotapr.com in Puerto
Rico and Toyota.ca in Canada.
■Emergency Assistance But-
ton (“SOS”)
In the event of an emergency on
the road, push the “SOS” button
to reach the Safety Connect
response center. The answer-
ing agent will determine your
vehicle’s location, assess the
emergency, and dispatch the
necessary assistance required.
If you accidentally press the “SOS”
button, tell the response-center
agent that you are not experiencing
an emergency.
■Enhanced Roadside Assis-
tance
Enhanced Roadside Assistance
adds GPS data to the already
included warranty-based Toyota
roadside service.
Subscribers can press the
“SOS” button to reach a Safety
Connect response-center agent,
who can help with a wide range
of needs, such as: towing, flat
tire, fuel delivery, etc. For a
description of the Enhanced
Roadside Assistance services
and their limitations, please see
the Safety Connect Terms and Conditions, which are available
at Toyota.com in the United
States, Toyotapr.com in Puerto
Rico and Toyota.ca in Canada.
Important! Read this informa-
tion before using Safety Con-
nect.
■Exposure to radio fre-
quency signals
The Safety Connect system
installed in your vehicle is a
low-power radio transmitter and
receiver. It receives and also
sends out radio frequency (RF)
signals.
In August 1996, the Federal
Communications Commission
(FCC) adopted RF exposure
guidelines with safety levels for
mobile wireless phones. Those
guidelines are consistent with
the safety standards previously
set by the following U.S. and
international standards bodies.
 ANSI (American National
Standards Institute) C95.1
[1992]
 NCRP (National Council on
Radiation Protection and
Measurement) Report 86
[1986]
 ICNIRP (International Com-
mission on Non-Ionizing Radi-
ation Protection) [1996]
Safety information for
Safety Connect

2464-6. Driving tips
COROLLA H/B_U
4-6.Driving tips
Use fluids that are appropriate
to the prevailing outside tem-
peratures.
• Engine oil
• Engine coolant
• Washer fluid
Have a service technician
inspect

the condition o
f the
battery

.
 Have the vehicle fitted with
four snow tires or purchase a
set of tire chains for the fro
nt
tires.
Ensure that all tires are the same
size and brand, and that chains
match the size of the tires.
Winter driving tips
Carry out the necessary
preparations and inspec-
tions before driving the
vehicle in winter. Always
drive the vehicle in a man-
ner appropriate to the pre-
vailing weather conditions.
Pre-winter preparations
WARNING
■Driving with snow tires
Observe the following precautions
to reduce the risk of accidents.
Failure to do so m ay result in a
loss of vehicle control and cause
death or serious injury.
●Use tires of the size specified.
●Maintain the recommendedlevel of air pressure.
●Do not drive in excess of 75mph (120 km/h), regardless of
the ty

pe of snow t
ires being
used

.
●Use snow tires on all, not justsome wheels.
■Driving with tire chains
Observe the following precautions
to reduce the risk of accidents.
Failure to do so may result in the
vehicle being unable to be driven
safely, and may cause death or
serious injury.
●Do not drive in excess of the
spee
d limit specifi ed for the
tirechain

s being used, or 30 mph
(50 km/h), whichever is lower.
●Avoid driving on bumpy road
surfaces or over potholes.
●Avoid sudden acceleration,ab rupt steering, sudden brak-
ing and shifting operations that
cause sudden engine braking.
●Slow down sufficiently beforeen tering a curve to ensure that
vehicle

control is maintained.
●Do not use LTA (Lane Tracing
Assist) system. (if equipped)
●Do not use LDA (Lane Depar-
ture Alert with steering control)
system. (if equipped)
NOTICE
■Repairing or replacing snow
tires
Request repairs or replacement of
snow tires from Toyota dealers or
legitimate tire retailers.
This is because the removal and
attachment of snow tires affects
the operation of the tire pressure
warning valves and transmitters.

250
COROLLA H/B_U
5-13.Phone operation(Hands-free system for
cellular phones)
Quick reference........... 343
Some basics ............... 344
Placing a call using the Bluetooth
® hands-free sys-
tem ............................ 348
Receiving a ca ll using the
Bluetooth
® hands-free sys-
tem ............................ 351
Talking on the Bluetooth
®
hands-free system..... 352
Bluetooth
® phone message
function...................... 354
5-14.Phone settings Setup........................... 359
5-15.What to do if... (Blue- tooth
®)
Troubleshooting .......... 369
5-16.Connected Services Over- view
Functional overview .... 373
Type A: Function achieved by using a smart phone or
DCM .......................... 374
Type B: Function achieved by using DCM and the sys-
tem ............................ 377
Type C: Function achieved by using DCM............ 3785-17.Connected Services
Operation
Toyota apps ................. 379
5-18.Toyota apps settings Setup ........................... 383
5Audio

2545-1. Basic function
COROLLA H/B_U
Indicate during data commu-
nication performed via Data
Communication Module
(DCM)
*1
The reception level of Data
Communication Module
(DCM) display
*1 ( P.254)
The reception level of the
connected phone display
( P.254)
Remaining battery charge
display ( P.255)
Bluetooth
® phone connection
condition display ( P.255)
Wi-Fi
® connection condition
display
*1, 2 (  P.278)
*1: Vehicles with DCM
*2: This function is not made avail-
able in some countries or areas.
●The number of status icons that
can be displayed differs depend-
ing on the displayed screen.
The level of reception does not
always correspond with the level
displayed on the cellular phone.
The level of reception may not
be displayed depending on the
phone you have.
When the cellular phone is out
of the service area or in a place
inaccessible by radio waves,
/ is displayed.
“Rm” is displayed when receiv-
ing in a roaming area. While
roaming, display “Rm” top-left
on the icon.
The receiving area may not be
displayed depending on the type
of Bluetooth
® phone you have.
While connected with cellular
phone
Status icon
Status icons are displayed
at the top of the screen.
Status icon explanationReception level display
LevelIndicators
Poor
Excellent