air condition TOYOTA COROLLA HATCHBACK 2020 Warranties & Maintenance Guides (in English)

9
W
e realize that your confidence
in the quality and reliability
of our products was a key
factor in your decision to buy a Toyota.
We also know how disruptive the loss
of transportation can be to your daily
routine. That’s why we’re pleased
to offer you the benefits of our
Transportation Assistance Policy.
Under this policy, you are eligible
for transportation assistance if your
Toyota must be kept overnight for
warranty-covered repairs. The policy
applies when your vehicle must be kept
overnight for any of the following reasons:
•
The warranty repairs will take longer
than one day to complete.
•
The warrantable condition requires
extensive diagnosis.
•
The parts needed for the warranty
repairs are not readily available and
your vehicle is inoperative or unsafe
to drive.
The policy does not apply when warranty
repairs can be completed in one day but
the vehicle must be kept overnight due to
dealer or owner scheduling conflicts.
The Transportation Assistance Policy
applies for the duration of the New Vehicle
Limited Warranty. The policy applies to all
2020 model-year Toyotas sold and
serviced by authorized Toyota dealerships
in the mainland United States and Alaska.
For further details, please consult your
Toyota dealer.
TRANSPORTATION ASSISTANCE
Introduction
INTRODUCTION

10
Important: You must use the Dispute
Settlement Program (or, in California,
the CDSP) before seeking remedies
through a court action pursuant to the
Magnuson-Moss Warranty Act (the
“Act”). However, if you choose to
pursue rights and remedies not created
by the Act, you are not required to use
the Dispute Settlement Program
(CDSP). You may also be required to
use the Dispute Settlement Program or
CDSP before seeking remedies under
the “Lemon Laws” of your state. Please
check this booklet and the appropriate
page of the Owner’s Warranty Rights
Notification booklet for additional
information and the requirements
applicable to your state.
Who Is the Warrantor
The warrantor for these limited warranties
is Toyota Motor Sales, U.S.A., Inc.
(“Toyota”), a California corporation, P.O.
Box 259001, Plano, Texas 75025-9001.
Which Vehicles Are Covered
These warranties apply to all 2020 model-
year Corolla Hatchback vehicles distributed by
Toyota that are originally sold by an authorized
dealer in the United States and normally
operated or touring in the United States,
U.S. territories or Canada. Warranty
coverage is automatically transferred at
no cost to subsequent vehicle owners.
Multiple Warranty Conditions
This booklet contains warranty terms
and conditions that may vary depending
on the part covered. A warranty for specific
parts or systems, such as the Powertrain
Warranty or Emission Performance Warranty,
is governed by the coverage set forth in
that warranty as well as the General
Warranty Provisions.
When Warranty Begins
The warranty period begins on the vehicle’s
in-service date, which is the first date the
vehicle is either delivered to an ultimate
purchaser, leased, or used as a company
car or demonstrator.
Repairs Made at No Charge
Repairs and adjustments covered by these
warranties are made at no charge for parts
and labor.
Parts Replacement
Any needed parts replacement will be
made using new or remanufactured parts.
The decision whether a part should be
repaired or replaced will be made by the
servicing Toyota dealership and/or Toyota.
Parts scheduled to be replaced as required
maintenance are warranted until their first
replacement only.
Your Warranties in Detail
GENERAL WARRANTY PROVISIONS
WARRANTY

14


Corrosion Perforation Warranty
This warranty covers repair or replacement
of any original body panel that develops
perforation from corrosion (rust-through),
subject to the exceptions indicated under
“What Is Not Covered” on pages 14 –15.
Coverage is for 60 months, regardless
of mileage.
For information on how to protect your
vehicle from corrosion, refer to sections
related to maintenance and care in the
Owner’s Manual.
To w i n g
When your vehicle is inoperable due to
failure of a warranted part, towing service
to the nearest authorized Toyota dealership
is covered.


WHAT IS NOT COVERED
This warranty does not cover damage or
failures resulting directly or indirectly from
any of the following:
• Fire, accidents or theft
• Abuse or negligence
•
Misuse — for example, racing
or overloading
• Improper repairs
•
Alteration or tampering, including
installation of non-Genuine
Toyota Accessories
•
Lack of or improper maintenance,
including use of fluids and fuel
other than those specified in the
Owner’s Manual
•
Installation of non-Genuine Toyota Parts
•
Airborne chemicals, tree sap, road
debris (including stone chips), rail dust,
salt, hail, floods, wind storms, lightning
and other environmental conditions
• Water contamination
This warranty also does not cover the following:
Tires
Tires are covered by a separate warranty
provided by the tire manufacturer. See
page 29.
Normal Wear and Tear
Noise, vibration, cosmetic conditions and
other deterioration caused by normal wear
and tear.
NEW VEHICLE LIMITED WARRANTY
Your Warranties in Detail
WARRANTY

23
Vehicles equipped with a California
Certified Emission Control System
that are registered and operated in
California or any state that adopts
California emission warranty provisions
are covered by this warranty. Currently,
Connecticut, Delaware, Maine,
Maryland, Massachusetts, New Jersey,
New York, Oregon, Pennsylvania, Rhode
Island, Vermont and Washington are the
other states to which this warranty
applies. Vehicles covered by this
warranty are also covered by the
Federal Emission Control Warranty
(see page 17).

YOUR WARRANTY RIGHTS
AND OBLIGATIONS
The California Air Resources Board (CARB)
and Toyota are pleased to explain the
emission control system warranty for your
2020 vehicle. In California, new motor
vehicles must be designed, built and
equipped to meet the state’s stringent
anti-smog standards. CARB regulations
require that Toyota must warrant the
emission control system on your vehicle
for the time periods indicated on the next
page, provided there has been no abuse,
neglect or improper maintenance of
your vehicle.
Your emission control system may include
parts such as the fuel injection system,
ignition system, catalytic converter and
engine computer. Also included may be
hoses, belts, connectors and other
emissions-related assemblies.
Where a warrantable condition exists,
Toyota will repair your vehicle at no cost
to you, including diagnosis, parts and labor.
CALIFORNIA EMISSION CONTROL WARRANTY
Your Warranties in Detail
WARRANTY

38
5,000 miles or 6 months

Add Toyota EFI Tank Additive or equivalent (Hawaii and Puerto Rico only)
Check installation of driver’s floor mat
Inspect and adjust all fluid levels1
Inspect wiper blades
Rotate tires

Visually inspect brake linings/drums and brake pads/discs
Additional Maintenance Items for Special Operating Conditions3
Driving on dirt roads or dusty roads:Inspect ball joints and dust covers
Inspect drive shaft boots
Inspect engine air filter
Inspect steering linkage and boots
Replace engine oil and oil filter2

Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top carrier, or heavy vehicle loading:5
Replace engine oil and oil filter2

Tighten nuts and bolts on chassis and body

Repeated trips of less than five miles in temperatures below 32°F / 0°C:Replace engine oil and oil filter2
Extensive idling and/or low speed driving for a long distance such as police, taxi or door-to-door delivery use:Replace engine oil and oil filter2
Dealer Service verification:
Date:Mileage:
10,000 miles or 12 months

Add Toyota EFI Tank Additive or equivalent (Hawaii and Puerto Rico only)
Check installation of driver’s floor mat
Inspect and adjust all fluid levels1
Inspect wiper blades
Replace engine oil and oil filter2
Rotate tires

Visually inspect brake linings/drums and brake pads/discs
Additional Maintenance Items for Special Operating Conditions3
Driving on dirt roads or dusty roads:Inspect ball joints and dust covers
Inspect drive shaft boots
Inspect engine air filter
Inspect steering linkage and boots

Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top carrier, or heavy vehicle loading:5

Tighten nuts and bolts on chassis and body
Dealer Service verification:
Date:Mileage:
Maintenance Log
MAINTENANCE LOG
MAINTENANCE

39
15,000 miles or 18 months

Add Toyota EFI Tank Additive or equivalent (Hawaii and Puerto Rico only)
Check installation of driver’s floor mat
Inspect and adjust all fluid levels1
NOTE: If 0W-16 oil WAS NOT used at the last oil change, replace engine oil and oil filter.2
Inspect the following: _Ball joints and dust covers _ Exhaust pipes and mountings
_Brake lines and hoses _ Radiator and condenser
_Cabin air filter _ Steering gear
_Drive shaft boots _ Steering linkage and boots
_Engine coolant4
NOTE: Driving in heavy traffic, on dirt roads or in urban, dusty or desert areas may shorten the life of the cabin air filter. Replacement may be needed if you notice reduced air flow from the air conditioner and heater or if the windows fog easily when you use the “Fresh” mode. Consult your dealer if any of these conditions occur.
Additional Maintenance Items for Special Operating Conditions3
Driving on dirt roads or dusty roads:Inspect engine air filter
Replace engine oil and oil filter2
Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top carrier, or heavy vehicle loading:5
Replace engine oil and oil filter2

Tighten nuts and bolts on chassis and body
Repeated trips of less than five miles in temperatures below 32°F / 0°C:Replace engine oil and oil filter2
Extensive idling and/or low speed driving for a long distance such as police, taxi or door-to-door delivery use:
Replace engine oil and oil filter2
Dealer Service verification:
Date:Mileage:
1 inspect sealed transmissions, transfer cases and differentials for signs of leakage. if any leakage from a sealed component is suspected, it is recommended that you have the sealed component inspected by a toyota dealer. inspect power steering fluid (if equipped) and brake fluid level/condition. inspect engine and inverter (if equipped) coolant level/condition/freezing point. Your dealer may recommend services (Dealer-recommended Maintenance) based on inspection results.2 reset the oil replacement reminder light (

40
20,000 miles or 24 months

Add Toyota EFI Tank Additive or equivalent (Hawaii and Puerto Rico only)
Check installation of driver’s floor mat
Inspect and adjust all fluid levels1
Inspect wiper blades
Replace engine oil and oil filter2
Rotate tires

Visually inspect brake linings/drums and brake pads/discs
Additional Maintenance Items for Special Operating Conditions3
Driving on dirt roads or dusty roads:Inspect ball joints and dust covers
Inspect drive shaft boots
Inspect engine air filter
Inspect steering linkage and boots

Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top carrier, or heavy vehicle loading:6

Tighten nuts and bolts on chassis and body
Dealer Service verification:
Date:Mileage:
25,000 miles or 30 months

Add Toyota EFI Tank Additive or equivalent (Hawaii and Puerto Rico only)
Check installation of driver’s floor mat
Inspect and adjust all fluid levels1
Inspect wiper blades
Rotate tires

Visually inspect brake linings/drums and brake pads/discs
NOTE: If 0W-16 oil WAS NOT used at the last oil change, replace engine oil and oil filter.2
Additional Maintenance Items for Special Operating Conditions3
Driving on dirt roads or dusty roads:Inspect ball joints and dust covers
Inspect drive shaft boots
Inspect engine air filter
Inspect steering linkage and boots
Replace engine oil and oil filter2

Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top carrier, or heavy vehicle loading:6
Replace engine oil and oil filter2

Tighten nuts and bolts on chassis and body
Repeated trips of less than five miles in temperatures below 32°F / 0°C:Replace engine oil and oil filter2
Extensive idling and/or low speed driving for a long distance such as police, taxi or door-to-door delivery use:Replace engine oil and oil filter2
Dealer Service verification:
Date:Mileage:
Maintenance Log
MAINTENANCE LOG
MAINTENANCE

41
30,000 miles or 36 months
Add Toyota EFI Tank Additive or equivalent (Hawaii and Puerto Rico only)
Check installation of driver’s floor mat
Inspect and adjust all fluid levels1
Inspect wiper blades
Replace cabin air filter
Replace engine air filter
Replace engine oil and oil filter2
Rotate tires
Inspect the following: _Ball joints and dust covers
_Brake lines and hoses
_
Brake linings/drums and brake pads/discs4
_Drive shaft boots
_Engine coolant5
_Exhaust pipes and mountings
Additional Maintenance Items for Special Operating Conditions3
Driving on dirt roads or dusty roads:Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top carrier, or heavy vehicle loading:6
Replace manual transmission oil
Tighten nuts and bolts on chassis and body
Dealer Service verification:
Date:Mileage:
1 inspect sealed transmissions, transfer cases and differentials for signs of leakage. if any leakage from a sealed component is suspected, it is recommended that you have the sealed component inspected by a toyota dealer. inspect power steering fluid (if equipped) and brake fluid level/condition. inspect engine and inverter (if equipped) coolant level/condition/freezing point. Your dealer may recommend services (Dealer-recommended Maintenance) based on inspection results.2 reset the oil replacement reminder light (

42
35,000 miles or 42 months

Add Toyota EFI Tank Additive or equivalent (Hawaii and Puerto Rico only)
Check installation of driver’s floor mat
Inspect and adjust all fluid levels1
Inspect wiper blades
Rotate tires

Visually inspect brake linings/drums and brake pads/discs
NOTE: If 0W-16 oil WAS NOT used at the last oil change, replace engine oil and oil filter.2
Additional Maintenance Items for Special Operating Conditions3
Driving on dirt roads or dusty roads:Inspect ball joints and dust covers
Inspect drive shaft boots
Inspect engine air filter
Inspect steering linkage and boots
Replace engine oil and oil filter2

Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top carrier, or heavy vehicle loading:5
Replace engine oil and oil filter2

Tighten nuts and bolts on chassis and body

Repeated trips of less than five miles in temperatures below 32°F / 0°C:Replace engine oil and oil filter2
Extensive idling and/or low speed driving for a long distance such as police, taxi or door-to-door delivery use:Replace engine oil and oil filter2
Dealer Service verification:
Date:Mileage:
40,000 miles or 48 months

Add Toyota EFI Tank Additive or equivalent (Hawaii and Puerto Rico only)
Check installation of driver’s floor mat
Inspect and adjust all fluid levels1
Inspect wiper blades
Replace engine oil and oil filter2
Rotate tires

Visually inspect brake linings/drums and brake pads/discs
Additional Maintenance Items for Special Operating Conditions3
Driving on dirt roads or dusty roads:Inspect ball joints and dust covers
Inspect drive shaft boots
Inspect engine air filter
Inspect steering linkage and boots

Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top carrier, or heavy vehicle loading:5

Tighten nuts and bolts on chassis and body
Dealer Service verification:
Date:Mileage:
Maintenance Log
MAINTENANCE LOG
MAINTENANCE

Inspect wiper blades
Rotate tires

Visually inspect brake linings/drums and brake pads/discs
43
45,000 miles or 54 months

Add Toyota EFI Tank Additive or equivalent (Hawaii and Puerto Rico only)
Check installation of driver’s floor mat
Inspect and adjust all fluid levels1
NOTE: If 0W-16 oil WAS NOT used at the last oil change, replace engine oil and oil filter.2
Inspect the following: _Ball joints and dust covers _ Exhaust pipes and mountings
_Brake lines and hoses _ Radiator and condenser
_Cabin air filter _ Steering gear
_Drive shaft boots _ Steering linkage and boots
_Engine coolant4
NOTE: Driving in heavy traffic, on dirt roads or in urban, dusty or desert areas may shorten the life of the cabin air filter. Replacement may be needed if you notice reduced air flow from the air conditioner and heater or if the windows fog easily when you use the “Fresh” mode. Consult your dealer if any of these conditions occur.
Additional Maintenance Items for Special Operating Conditions3
Driving on dirt roads or dusty roads:Inspect engine air filter
Replace engine oil and oil filter2
Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top carrier, or heavy vehicle loading:5
Replace engine oil and oil filter2

Tighten nuts and bolts on chassis and body
Repeated trips of less than five miles in temperatures below 32°F / 0°C:Replace engine oil and oil filter2
Extensive idling and/or low speed driving for a long distance such as police, taxi or door-to-door delivery use:
Replace engine oil and oil filter2
Dealer Service verification:
Date:Mileage:
1 inspect sealed transmissions, transfer cases and differentials for signs of leakage. if any leakage from a sealed component is suspected, it is recommended that you have the sealed component inspected by a toyota dealer. inspect power steering fluid (if equipped) and brake fluid level/condition. inspect engine and inverter (if equipped) coolant level/condition/freezing point. Your dealer may recommend services (Dealer-recommended Maintenance) based on inspection results.2 reset the oil replacement reminder light (