window TOYOTA FJ CRUISER 2011 1.G Warranty And Maintenance Guide

JOBNAME: 317650-2011-fjcwg-EN PAGE: 8 SESS: 13 OUTPUT: Mon Oct 11 17:50:23 2010
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B
oth Toyota and your Toyota dealer
are dedicated to serving your
automotive needs. Your complete
satisfaction is our first priority. Should you
have a problem or concern — either
during or after the warranty period —
please take the following steps to ensure
the quickest possible response:
Step 1
Discuss the situation with a dealership
manager, such as the service manager or
customer relations manager. In most
cases, a satisfactory solution can be
reached at this step.
Step 2
If the dealership does not address your
concern to your satisfaction, call the
Toyota Customer Experience Center at
(800) 331-4331.
Please have the following information
ready when you call:
• Your Toyota’s vehicle identification
number (located on the driver’s side
corner of the dashboard, under the
window)
• Current mileage on your vehicle
• Name of your Toyota dealership
A Toyota customer relations representative
will assist you in working with the
dealership to find a satisfactory solution.
Step 3
If your concern has still not been resolved
to your satisfaction, Toyota offers
additional assistance through the Dispute
Settlement Program, a dispute resolution
program administered by the National
Center for Dispute Settlement. The
purpose of the Dispute Settlement
Program is to resolve disputes through
arbitration — a process by which two
parties authorize an independent third
party to hear and resolve a dispute. The
program is informal and free of charge. To
request that your case be reviewed
through the program, complete the
customer claim form in the
Owner’s
Warranty Rights Notification
booklet
(found in your glove box) and mail it to:
National Center for Dispute Settlement
P.O. Box 688
Mt. Clemens, MI 48046
If you would like to request a customer
claim form, call the Toyota Customer
Experience Center at (800) 331-4331.
When you call, please have your vehicle
identification number, the current mileage
on your Toyota and the names of your
selling and servicing dealerships.
If You Need Assistance
WARRANTY
8Introduction

JOBNAME: 317650-2011-fjcwg-EN PAGE: 39 SESS: 13 OUTPUT: Mon Oct 11 17:50:23 2010
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15,000 miles or 18 months
Check installation of driver’s floor matInspect and adjust all fluid levelsLubricate propeller shaftRe-torque propeller shaft boltRotate tiresVisually inspect brake linings/drums and brake pads/discs
Note:If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and oil filter.1
Inspect the following:__ Ball joints and dust covers
__ Brake lines and hoses
__ Drive shaft boots (4WD)
__ Engine coolant
4
__ Exhaust pipes and mountings __ Front differential oil (4WD)
__ Radiator and condenser
__ Rear differential oil
__ Steering gear box
__ Steering linkage and boots
Note:
Driving in heavy traffic, on dirt roads or in urban, dusty or desert areas may shorten
the life of the cabin air filter. Replacement may be needed if you notice reduced air flow
from the air conditioner and heater or if the windows fog easily when you use the Fresh
mode. Consult your dealer if any of these conditions occur.
Additional Maintenance Items for Special Operating Conditions
2
Driving on dirt roads or dusty roads:Inspect engine air filterReplace engine oil and oil filter1
Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top carrier, or heavy vehicle loading:Replace engine oil and oil filter1
Replace front differential oil (4WD)Replace rear differential oilTighten nuts and bolts on chassis and body
Repeated trips of less than five miles in temperatures below 32°F / 0°C:Replace engine oil and oil filter1
Extensive idling and/or low speed driving for a long distance such as police, taxi or
door-to-door delivery use:
Replace engine oil and oil filter1
DEALERSERVICEVERIFICATION:
D
AT E:
M
ILEAGE:
1Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on the
multi-information display after maintenance at every 5,000 miles.
2Perform these service items only if you drive primarily under the conditions indicated.3Includes operating on roads which road salt has been applied.4Refer to “Engine Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for more
information.
Maintenance Log
MAINTENANCE
Maintenance Log39

JOBNAME: 317650-2011-fjcwg-EN PAGE: 43 SESS: 14 OUTPUT: Mon Oct 11 17:50:23 2010
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45,000 miles or 54 months
Check installation of driver’s floor matInspect and adjust all fluid levelsLubricate propeller shaftRe-torque propeller shaft boltRotate tiresVisually inspect brake linings/drums and brake pads/discs
Note:If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and oil filter.1
Inspect the following:__ Ball joints and dust covers
__ Brake lines and hoses
__ Drive shaft boots (4WD)
__ Engine coolant
4
__ Exhaust pipes and mountings __ Front differential oil (4WD)
__ Radiator and condenser
__ Rear differential oil
__ Steering gear box
__ Steering linkage and boots
Note:
Driving in heavy traffic, on dirt roads or in urban, dusty or desert areas may shorten
the life of the cabin air filter. Replacement may be needed if you notice reduced air flow
from the air conditioner and heater or if the windows fog easily when you use the Fresh
mode. Consult your dealer if any of these conditions occur.
Additional Maintenance Items for Special Operating Conditions
2
Driving on dirt roads or dusty roads:Inspect engine air filterReplace engine oil and oil filter1
Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top carrier, or heavy vehicle loading:Replace engine oil and oil filter1
Replace front differential oil (4WD)Replace rear differential oilTighten nuts and bolts on chassis and body
Repeated trips of less than five miles in temperatures below 32°F / 0°C:Replace engine oil and oil filter1
Extensive idling and/or low speed driving for a long distance such as police, taxi or
door-to-door delivery use:
Replace engine oil and oil filter1
DEALERSERVICEVERIFICATION:
D
AT E:
M
ILEAGE:
1Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on the
multi-information display after maintenance at every 5,000 miles.
2Perform these service items only if you drive primarily under the conditions indicated.3Includes operating on roads which road salt has been applied.4Refer to “Engine Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for more
information.
Maintenance Log
MAINTENANCE
Maintenance Log43

JOBNAME: 317650-2011-fjcwg-EN PAGE: 47 SESS: 14 OUTPUT: Mon Oct 11 17:50:23 2010
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75,000 miles or 90 months
Check installation of driver’s floor matInspect and adjust all fluid levelsLubricate propeller shaftRe-torque propeller shaft boltRotate tiresVisually inspect brake linings/drums and brake pads/discs
Note:If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and oil filter.1
Inspect the following:
__ Ball joints and dust covers
__ Brake lines and hoses
__ Drive belts
__ Drive shaft boots (4WD)
__ Engine coolant
4
__ Exhaust pipes and mountings __ Front differential oil (4WD)
__ Radiator and condenser
__ Rear differential oil
__ Steering gear box
__ Steering linkage and boots
Note:
Driving in heavy traffic, on dirt roads or in urban, dusty or desert areas may shorten
the life of the cabin air filter. Replacement may be needed if you notice reduced air flow
from the air conditioner and heater or if the windows fog easily when you use the Fresh
mode. Consult your dealer if any of these conditions occur.
Additional Maintenance Items for Special Operating Conditions
2
Driving on dirt roads or dusty roads:__ Inspect engine air filter
__ Replace engine oil and oil filter1
__ Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top
carrier, or heavy vehicle loading:
__ Replace engine oil and oil filter1
__ Replace front differential oil (4WD)
__ Replace rear differential oil
__ Tighten nuts and bolts on chassis and body
Repeated trips of less than five miles in
temperatures below 32°F / 0°C:
__ Replace engine oil and oil filter1
Extensive idling and/or low speed
driving for a long distance such as police,
taxi or door-to-door delivery use:
__ Replace engine oil and oil filter1
DEALERSERVICEVERIFICATION:
D
AT E:
M
ILEAGE:
1Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on the
multi-information display after maintenance at every 5,000 miles.
2Perform these service items only if you drive primarily under the conditions indicated.3Includes operating on roads which road salt has been applied.4Refer to “Engine Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for more
information.
Maintenance Log
MAINTENANCE
Maintenance Log47

JOBNAME: 317650-2011-fjcwg-EN PAGE: 51 SESS: 14 OUTPUT: Mon Oct 11 17:50:23 2010
/tweddle/toyota/sched-maint/317650-en-fjc/wg
105,000 miles or 126 months
Check installation of driver’s floor matInspect and adjust all fluid levelsLubricate propeller shaftRe-torque propeller shaft boltRotate tiresVisually inspect brake linings/drums and brake pads/discs
Note:If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and oil filter.1
Inspect the following:
__ Ball joints and dust covers
__ Brake lines and hoses
__ Drive belts
__ Drive shaft boots (4WD)
__ Engine coolant
5
__ Exhaust pipes and mountings __ Front differential oil (4WD)
__ Radiator and condenser
__ Rear differential oil
__ Steering gear box
__ Steering linkage and boots
Note:
Driving in heavy traffic, on dirt roads or in urban, dusty or desert areas may shorten
the life of the cabin air filter. Replacement may be needed if you notice reduced air flow
from the air conditioner and heater or if the windows fog easily when you use the Fresh
mode. Consult your dealer if any of these conditions occur.
Additional Maintenance Items for Special Operating Conditions
2
Driving on dirt roads or dusty roads:__ Inspect engine air filter
__ Replace engine oil and oil filter1
__ Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top
carrier, or heavy vehicle loading:
__ Replace engine oil and oil filter1
__ Replace front differential oil (4WD)
__ Replace rear differential oil
__ Tighten nuts and bolts on chassis and body
Repeated trips of less than five miles in
temperatures below 32°F / 0°C:
__ Replace engine oil and oil filter1
Extensive idling and/or low speed
driving for a long distance such as police,
taxi or door-to-door delivery use:
__ Replace engine oil and oil filter1
DEALERSERVICEVERIFICATION:
D
AT E:
M
ILEAGE:
1Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on the
multi-information display after maintenance at every 5,000 miles.
2Perform these service items only if you drive primarily under the conditions indicated.3Includes operating on roads which road salt has been applied.4Initial replacement at 100,000 miles/120 months. Replace every 50,000 miles/60 months thereafter. Refer to
“Engine Coolant” in the “Explantion of Maintenance Items” section in the back of this guide for more information.
5Refer to “Engine Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for more
information.
Maintenance Log
MAINTENANCE
Maintenance Log51