mileage TOYOTA FR-S 2016 Warranties & Maintenance Guides (in English)
[x] Cancel search | Manufacturer: TOYOTA, Model Year: 2016, Model line: FR-S, Model: TOYOTA FR-S 2016Pages: 50, PDF Size: 0.47 MB
Page 5 of 50
B
oth Scion and your dealership
want to make your Scion
ownership experience easy and
convenient. If you have a problem or
concern — either during or after the
warranty period — please take the
following steps to ensure a quick
response:
Step 1
Talk to a dealership manager, such as
the service manager or customer
relations manager. In most cases, you
can reach a satisfactory solution at this
step.
Step 2
If you’re not happy with the solution
provided by the dealership, call Scion
Customer Experience at (866)
70-SCION, or (866) 707-2466.
To help everything move quickly, please
have the following information at hand
when you call:
>Your Scion’s vehicle identification
number (located on the driver’s side
corner of the dashboard, under the
window)
>Current mileage on your vehicle
>Name of your Scion dealership
A Scion customer relations
representative will help you work with
the dealership to find a satisfactory
solution.
Step 3
If you’re still not satisfied after
pursuing steps 1 and 2, Scion offers
additional assistance through the
Dispute Settlement Program, a dispute
resolution program administered by the
National Center for Dispute
Settlement. The purpose of this
program is to resolve disputes through
arbitration—aprocessbywhich two
parties authorize an independent third
party to hear and resolve a dispute. The
program is informal and free of charge.
To request that your case be reviewed
through the program, complete the
customer claim form in the
Owner’s
Warranty Rights Notification
booklet
(found in your glove box) and mail it to:
National Center for Dispute Settlement
P.O. Box 688
Mt. Clemens, MI 48046
If your customer claim form is missing,
call Scion Customer Experience at
(866) 70-SCION, or (866) 707-2466.
When you call, be sure to have your
vehicle identification number, your
current mileage and the names of your
selling and servicing dealerships.
IF YOU NEED ASSISTANCE
INTRODUCTION
Introduction4
Page 14 of 50
WHAT IS COVERED AND
HOW LONG
Basic Warranty
This warranty covers repairs and
adjustments needed to correct defects
in materials or workmanship of any
part supplied by Scion, subject to the
exceptions indicated under “What Is
Not Covered” on pages 14-15.
Coverage is for 36 months or
36,000 miles, whichever occurs first,
with the exception of wheel alignment
and wheel balancing, which are
covered for 12 months or 12,000 miles,
whichever occurs first.
Powertrain Warranty
This warranty covers repairs needed to
correct defects in materials or
workmanship of any component listed
in the next two columns and supplied
by Scion, subject to the exceptions
indicated under “What Is Not Covered”
on pages 14-15.
Coverage is for 60 months or
60,000 miles, whichever occurs first.
Engine
Cylinder block and head and all
internal parts, timing gears and
gaskets, timing chain/belt and cover,
flywheel, valve covers, oil pan, oil
pump, engine mounts, turbocharger
housing and all internal parts, super
charger housing and all internal parts,
engine control computer, water pump,
fuel pump, seals and gaskets.Transmission and Transaxle
Case and all internal parts, torque
converter, clutch cover, transmission
mounts, transfer case and all internal
parts, engine control computer, seals
and gaskets.
Front-Wheel-Drive System
Final drive housing and all internal
parts, axle shafts, drive shafts,
constant velocity joints, front hub and
bearings, seals and gaskets.
Rear-Wheel-Drive System
Axle housing and all internal parts,
propeller shafts, U-joints, axle shafts,
drive shafts, bearings, supports, seals
and gaskets.
Corrosion Perforation
Warranty
This warranty covers repair or
replacement of any original body panel
that develops perforation from
corrosion (rust-through), subject to the
exceptions indicated under “What Is
Not Covered” on pages 14-15.
Coverage is for 60 months, regardless
of mileage.
For information on how to protect your
vehicle from corrosion, refer to
sections related to maintenance and
care in the
Owner’s Manual.
NEW VEHICLE LIMITED WARRANTY
WARRANTY
Your Warranties in Detail13
Page 15 of 50
Restraint Systems Warranty
This warranty covers repairs needed to
correct defects in materials or
workmanship of any seatbelt or air bag
system supplied by Scion, subject to
the exceptions indicated under “What Is
Not Covered” on pages 14-15.
Coverage is for 60 months or
60,000 miles, whichever occurs first.
For vehicles sold and registered in the
state of Kansas, the warranty for
seatbelts and related components is
10 years, regardless of mileage.
Towing
When your vehicle is inoperable due to
failure of a warranted part, towing
service to the nearest Authorized
Servicing Dealership is covered.
WHAT IS NOT COVERED
This warranty does not cover damage
or failures resulting directly or
indirectly from any of the following:
>Fire, accidents or theft
>Abuse or negligence
>Misuse — for example, racing or
overloading
>Improper repairs
>Alteration or tampering, including
installation of non-Scion Authorized
Accessories
>Lack of or improper maintenance,
including use of fluids other than
those specified in the
Owner’s
Manual
>Installation of non-Scion Authorized
Parts
>Airborne chemicals, tree sap, road
debris (including stone chips), rail
dust, salt, hail, floods, wind storms,
lightning and other environmental
conditions
>Water contamination
This warranty also does not cover the
following:
Tires
Tires are covered by a separate
warranty provided by the tire
manufacturer. See page 28.
Normal Wear and Tear
Noise, vibration, cosmetic conditions
and other deterioration caused by
normal wear and tear.
NEW VEHICLE LIMITED WARRANTY
WARRANTY
Your Warranties in Detail14
Page 16 of 50
Maintenance Expense
Normal maintenance services such as:
>Engine tune-ups
>Replacement of fluids and filters
>Lubrication
>Cleaning and polishing
>Replacement of spark plugs and
fuses
>Replacement of worn wiper blades,
brake pads/linings and clutch
linings
Vehicles With Altered
Odometer
Failure of a vehicle on which the
odometer has been altered so that
actual vehicle mileage cannot be
readily determined.
Salvage or Total-Loss
Vehicles
Any vehicle that has ever been issued a
“salvage” title or similar title under any
state’s law; or has ever been declared a
“total loss” or equivalent by a financial
institution or insurer, such as by
payment for a claim in lieu of repairs
because the cost of repairs exceeded
the cash value of the vehicle. This
exclusion does not apply to the
emission control warranties.
Incidental Damages
Incidental or consequential damages
associated with a vehicle failure. Such
damages include but are not limited to
inconvenience; the cost of
transportation, telephone calls and
lodging; the loss of personal or
commercial property; and the loss of
pay or revenue.
Disclaimer of Extra Expenses and
Damages
The performance of necessary
repairs and adjustments is the
exclusive remedy under this
warranty or any implied warranty.
Scion does not authorize any person
to create for it any other obligation
or liability in connection with this
vehicle. Scion shall not be liable for
incidental or consequential
damages resulting from breach of
this written warranty or any implied
warranty. Any implied warranty of
merchantability or fitness for a
particular purpose is limited to the
duration of this written warranty,
except in states where this
limitation is not allowed.
NEW VEHICLE LIMITED WARRANTY
WARRANTY
Your Warranties in Detail15
Page 30 of 50
GENERAL INFORMATION
You are responsible for ensuring that
your Scion is operated and maintained
according to the instructions in the
Owner’s Manualand this booklet.
You should keep detailed records of
vehicle maintenance, since under some
circumstances they may be required for
warranty coverage. These records
should include date of service, mileage
at time of service and a description of
service performed and/or parts
installed. For your convenience, a
maintenance log is included in this
booklet. If you sell your vehicle, you
should give your maintenance records
to the new owner.
Scion will not deny a warranty claim
solely because you do not have records
to show that you maintained your
vehicle. However, damage or failures
caused by improper maintenance or
lack of maintenance are not covered
under warranty.
WHERE TO GO FOR
MAINTENANCE
You may have maintenance performed
on your vehicle by any qualified person
or facility. However, Scion recommends
having maintenance performed by an
Authorized Servicing Dealership.
Technicians at Authorized Servicing
Dealerships are specially trained to
maintain and repair Scion vehicles.
They stay current on the latest service
information through Scion technical
bulletins, service publications and
training courses. Many are also
factory-certified. That means they have
passed rigorous exams through both
Scion and the National Institute for
Automotive Service Excellence.
You can be confident you’re getting the
best possible service for your vehicle
when you take it to an Authorized
Servicing Dealer ship. Plus, an
Authorized Servicing Dealership will
always use Scion Authorized Parts
designed specifically for your vehicle.
OPERATION AND MAINTENANCE
WARRANTY
Your Responsibilities29
Page 35 of 50
IMPORTANT
MAINTENANCE
INFORMATION
It is especially important to both
routinely check your vehicle’s engine
oil level (once a month) and regularly
replace the engine oil and oil filter
(see the Maintenance Log section of
this booklet to determine how often
you should change your vehicle’s oil
and filter). Failure to do so can cause
oil starvation and or oil gelling, which
can result in severe damage to your
vehicle and require costly repairs that
are not covered by the New Vehicle
Limited Warranty.
Maintenance Records
To make sure your warranty coverage
stays intact, you need to maintain your
Scion according to the
recommendations in this booklet. You
should keep records of vehicle
maintenance, including date and
mileage at time of service and a
description of service items performed
and parts installed. The scheduled
maintenance log can help you keep
track of this information. If you sell
your car, be sure to give your
maintenance records to the new owner.
Scion will not deny a warranty claim
solely because you don’t have records
to show that you maintained your
vehicle. However, damage or failures
caused by lack of proper maintenance
are not covered under warranty.
Maintenance Providers
You can have maintenance and repair
services done by any automotive
service provider you choose, or you can
do them yourself. Scion won’t deny a
warranty claim solely because you used
a service provider other than a Scion
dealership for maintenance and
repairs. However, damage or failures
caused by improper maintenance or
repairs are not covered under warranty.
NOTE:Only Scion dealerships and
Toyota dealerships are authorized to
provide warranty service/repairs for
your Scion.
Dealer-Recommended
Maintenance
Your dealer may recommend more
frequent maintenance intervals or
more maintenance services than those
listed in the scheduled maintenance
log. These additional services are not
required to maintain your warranty
coverage. Ask your dealer to explain
any recommended maintenance not
included in the scheduled maintenance
log.
For a complete description of Scion
warranty coverages, see the
Warranty Information portion of this
booklet.
MAINTENANCE & SCION WARRANTY COVERAGE
Maintenance Log34
MAINTENANCE
Page 36 of 50
Miles or Months?
Scion recommends obtaining
scheduled maintenance for your vehicle
every 7,500 miles or seven and a half
months, whichever comes first.
For example:
>If you drive 7,500 miles in less than
seven and a half months, you should
obtain maintenance at7,500 miles-
don’t wait until seven and a half
months.
>If at seven and a half months you
have driven less than 7,500 miles,
you should obtain maintenance at
seven and a half months- don’t
wait until 7,500 miles.
Be sure to keep an eye on your mileage
so that you obtain maintenance when
recommended. If you are a low-mileage
driver, mark your calendar to remind
yourself to obtain maintenance every
six months.
Severe Operating Conditions
In addition to standard maintenance
items, the maintenance log indicates
services that should be performed on
vehicles that are driven under
especially demanding conditions.
These “severe operating conditions”
and their required maintenance items
are clearly indicated in the chart. If one
or more of the severe operating
conditions outlined below better
describes how you typically operate
your vehicle, you will need to perform
some maintenance services more
often, follow the severe
recommendations.
>Repeated short distance driving.
>Driving on rough and/or muddy
roads.
>Driving in high humidity areas or in
mountainous areas.
>Driving in dusty conditions.
>Driving in extremely cold weather.
>Driving in areas where road salts or
other corrosive materials are used.
>Living in coastal areas.
NOTE:You should perform these
additional maintenance services if
you drive
primarilyunder any of the
severe operating conditions
indicated. If you drive only
occasionally under these
conditions, it is not necessary to
perform the additional services.
USING THE MAINTENANCE LOG CHARTS
Maintenance Log35
MAINTENANCE
Page 43 of 50
T
he following descriptions are
provided to give you a better
understanding of the
maintenance items that should be
performed on your vehicle. The
scheduled maintenance log indicates at
which mileage/time intervals each item
should be performed. Please note that
many maintenance items should be
performed only by a qualified
technician.
For further information on
maintenance items you can perform
yourself, see the “Vehicle
Maintenance and Care” and
“Do-It-Yourself Maintenance”
sections of the
Owner’s Manual.
Ball Joints and Dust Covers
Check the suspension and steering
linkage ball joints for looseness and
damage. Check all dust covers for
deterioration and damage. Replace any
deteriorated or damaged parts. A
qualified technician should perform
these operations.
Brake Lines and Hoses
Visually inspect for proper installation.
Check for chafing, cracks, deterioration
and signs of leakage. Replace any
deteriorated or damaged parts. A
qualified technician should perform
these operations.
Brake Linings/Drums and
Brake Pads/Discs
Check the brake linings (shoes) and
drums for scoring, burning, fluid
leakage, broken parts and excessive
wear. Check the pads for excessive
wear and the discs for runout,
excessive wear and fluid leakage.
Replace any deteriorated or damaged
parts. A qualified technician should
perform these operations.
Cabin Air Filter
Replace at specified intervals. Driving
in heavy traffic, on dirt roads or in
urban, desert or dusty areas may
shorten filter’s life. More frequent
replacement may be necessary.
Differential Oil
Inspect at specified intervals. When
performing inspections, check each
component for signs of leakage. If you
discover any leakage, have it repaired
by a qualified technician immediately.
Drive Belts
Inspect for cracks, excessive wear and
oiliness. Check the belt tension and
adjust if necessary. Replace the belts if
they are damaged.
EXPLANATION OF MAINTENANCE ITEMS
Maintenance Log42
MAINTENANCE
Page 47 of 50
Model
In-service date
Selling dealership
Key number
Body style
Mileage at delivery
Selling dealership phone number
Vehicle Identification Number
VEHICLE IDENTIFICATION
MAINTENANCE
Maintenance Log46